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3.6 from 40 reviews
5 stars
23
4 stars
3
3 stars
0
2 stars
1
1 stars
13
Overall Review of Meadows Of Central Massachusetts
caveat13 reviews mention this
Staffing and care quality draw contrast
Many reviewers report staffing and care problems that affected daily treatment.
Several residentsâ families describe a pattern of inadequate staffing and delays that made them worry their loved ones werenât receiving appropriate care. Reviews mention issues like call lights being ignored, nurses taking a long time to respond, and serious medical concerns not being addressed promptly. Some also describe unmet basic needs and follow-through problems, including medication and therapy concerns. A few others still describe positive care, but the negative reports are frequent and detailed.
caveat4 reviews mention this
Communication and phone access complaints
Multiple residentsâ families say communication was difficult to get right.
Reviewers cite problems with getting through by phone and concerns about overall responsiveness. Some describe communication as non-existent or very poor, while others specifically mention phone access after hours or calls not being answered. There are also complaints about attention to call lights. Together, these comments point to gaps in how quickly families and residents could reach staff when they needed help.
common4 reviews mention this
Rehab progress is a bright spot
Rehabilitation outcomes and physical therapy support are described positively by multiple families.
A number of reviews tie better outcomes to the rehab experience, including returning home safely and regaining function to baseline. One reviewer also reports that the rehab department âgets the job done.â Even where other aspects were criticized, rehab/therapy is where several families feel the facility performed well. This makes rehab support a recurring reason some people recommend the community for skilled care needs.
common3 reviews mention this
Activities and a community feel
Residents and families describe activities as inclusive and engaging.
Reviews describe a mix of scheduled and resident-involved activities, with some calling out the activities department as inclusive. Others mention a laid-back, homey environment alongside attentive nursing and active days. While a separate set of reviews criticize staffing and care, the activities portion is one area where positive impressions repeat. For families looking for daily engagement, this theme comes through clearly in the feedback.
common3 reviews mention this
Dining and food get mixed but present praise
Food and dining spaces are mentioned positively in several reviews.
Some reviewers specifically praise the food, including one describing it as wonderful. Others reference the dining area as part of a generally clean and welcoming setting. Even though care and staffing complaints appear often, dining does come up as a point of satisfaction for multiple families. Overall, dining is supportive rather than the center of every review, but itâs still a recurring positive thread.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
135 resident community capacity
Types of Care
Board and Care Home
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Worcester Regional (5 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Hospitals
Kindred Hospital Parkview Central Massachusetts (0 miles)
St Vincent Hospital (6.8 miles)
Saint Vincent Hospital (6.8 miles)
Nahtm (7.3 miles)
UMass Interventional Radiology (7.3 miles)
Restaurants
Chili's Grill & Bar (2.1 miles)
Taco Bell (2.1 miles)
Burger King (2.1 miles)
Colony Farms Seafood (2.3 miles)
Applebee's (2.4 miles)
Friendly's (2.4 miles)
Jasmine Asian Cuisine (2.5 miles)
Pharmacies
CVS Pharmacy (2.4 miles)
Health Mart Pharmacy (2.5 miles)
Orachrom (3.6 miles)
CVS Pharmacy (3.8 miles)
Walmart Pharmacy (3.9 miles)
CVS Pharmacy (5.3 miles)
CVS Pharmacy (5.7 miles)
Cafes
Starbucks (3 miles)
NU Cafe (5.6 miles)
Panera Bread (6.3 miles)
Fuel America (6.6 miles)
Starbucks (7 miles)
Fuel America (7.2 miles)
Bean Counter (7.3 miles)
Physicians
Auburn Vision Associates (3.2 miles)
Auburn Dermatology (3.8 miles)
Child Health Associates of Auburn (4 miles)
Lakeview Medical (4.2 miles)
Fallon May Street (5.2 miles)
Chandler Pediatrics (5.4 miles)
Courtland Yard Pediatrics (5.5 miles)
Parks
Hadwen Park (3.7 miles)
Howe State Park (5.3 miles)
Buffumville State Park (5.5 miles)
Beaver Brook Park (5.5 miles)
Elm Park (6.3 miles)
Transportation
Webster Square Station (4.4 miles)
Places of Worship
St Andrew the Apostle Mission (4.9 miles)
Charlton Federated Church (6 miles)
St Spyridon Cathedral Special Events Committee (6.2 miles)
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