Hermitage Healthcare in Worcester, MA
Save
383 Mill Street, Worcester, MA 01602
For more information about senior living options: (844) 490-3973
Hermitage Healthcare offers a private room at a monthly rate of $7,800, which positions it higher than both the average costs in Worcester County and across Massachusetts. Specifically, Worcester County reports an average price of $5,615 for comparable accommodations, while the statewide figure stands at $6,090. This pricing suggests that Hermitage Healthcare may provide specialized services or amenities that contribute to its premium cost. Prospective residents and their families should consider these factors when evaluating healthcare options in the region, weighing the quality of care and overall living experience against the financial commitment required.
| Floor plans | Hermitage Healthcare | Worcester County | Massachusetts |
|---|---|---|---|
| Private | $7,800 | $5,615 | $6,090 |
What level of care are you interested in?
Assisted Living
Memory Care
Independent Living
Skilled Nursing Facility
Continuing Care Retirement Community (CCRC)CCRC
Other
The staff at The Hermitage is friendly, compassionate, and professional and truly cares about the residents. The level of care at The Hermitage is excellent, and the team works hard to create a supportive and respectful environment. The Hermitage comes highly recommended for quality care for a loved one. The facility has an amazing staff from top to bottom who help residents through difficult times. CNAs at The Hermitage are dedicated to providing the best possible care for residents. The OT and PT staff are patient and encouraging. The kitchen staff is diligent and caters to residents' meals perfectly. The housekeepers keep the facility clean, safe, and welcoming.
The facility is described as absolutely disgusting and unfit for care. The nurses are unprofessional and do not care about residents. Residents are left sitting in urine and feces for hours. Nurses are accused of assaulting patients and threatening family members with physical harm. Medications are not given promptly, leaving residents in pain. The building is said to resemble an insane asylum and is poorly maintained. Staff are rude, unresponsive, and sometimes refuse to send a patient to the hospital when needed. There are claims of inadequate hygiene and unsanitary conditions, such as blood on toilets.Hermitage Healthcare in Worcester is best suited for families seeking a budget-conscious option who can commit to vigilant oversight and frequent visitation. The community can deliver genuine warmth and solid care when front-line staff are engaged, and it can function for short-term rehab or long-term residence for residents whose needs are not highly complex or unpredictable. However, the experience is notably uneven. A portion of residents and families report compassionate, professional care, while a substantial number describe neglectful lapses, delays in response, and a lack of consistent accountability. The deciding factor here is predictability: when care teams are present and attentive, outcomes look decent; when staffing is stretched or disengaged, problems compound quickly.
For families weighing alternatives, this facility likely ranks lower if safety, cleanliness, and timely, respectful care are non-negotiable. Critics point to recurrent concerns about rude or inattentive staff, delayed medication administration, and residents left waiting for assistance. If the priority is a consistently clean, well-supervised environment with reliable med passes and proactive safeguarding, other Worcester options should be explored. The volume of negative experiences across reviews signals a pattern that can create daily anxiety, especially for families managing dementia, incontinence, or multiple chronic conditions where reliable oversight matters most.
On the upside, there are genuine positives that prospective residents can leverage. Several reviewers describe staff as friendly, compassionate, and hard-working, with caregivers who strive to create a respectful atmosphere. When units are functioning smoothly, residents praise effective rehabilitation services, including occupational and physical therapy, as well as accommodating housekeeping and food service teams. The social worker's communication is cited as timely and candid in some cases, and there is recognition that the facility can feel welcoming and well-kept when operations are running at full tilt. These pockets of quality illustrate that the potential for good care exists, albeit inconsistently.
Yet the grip of the main cons remains harsh and hard to overlook. Repeated accounts depict situations where residents were not promptly attended to, left in soiled conditions, or without adequate blankets and comfort. The tone in several reviews is urgent and unequivocal: staff shortages and uneven supervision translate into real risk for vulnerable residents. Language barriers and perceived professional disengagement at times contribute to a sense of disconnection between families and the care team. When a facility earns a chorus of one-star verdicts alongside a handful of high marks, it signals a reliability issue that families should weigh heavily against any short-term financial savings.
To make a sound decision, conduct disciplined due diligence before committing. Visit at different times of day to observe responsiveness, call-bell coverage, and the pace of routine care. Ask to review the current nurse-to-patient ratio, the specific med-pass process, and how emergencies are managed overnight. Request the most recent state and Medicare inquiry outcomes, and speak with current residents and families about day-to-day consistency. Inquire about dementia-specific safety practices, fall prevention, and how care teams coordinate with families on treatment plans. If choosing Hermitage, insist on a written care plan with measurable expectations and a defined escalation path for concerns, plus scheduled family updates.
Overall, Hermitage Healthcare presents a stark trade-off: genuine caregiving potential exists, but it is overshadowed by a troubling pattern of inconsistency and avoidable neglect. The facility is not inherently unsuitable for every resident, but for most families the risk calculus favors alternative options with stronger, more dependable safety records and cleaner, more responsive operations. If remaining in consideration, the emphasis should be on rigorous oversight, clear communication channels, and immediate, repeated follow-up on any red flags. In most cases, exploring other Worcester facilities with higher, more consistent ratings will yield a calmer, more predictable trajectory for a loved one's care.
101 resident community capacity
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Worcester Regional (1 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Hermitage Healthcare in Worcester, MA is a skilled nursing facility that offers a range of care services to its residents. With 24-hour call system and supervision, the facility ensures that residents receive the assistance they need with activities of daily living such as bathing, dressing, and transfers. The dedicated staff also provides medication management and meal preparation according to special dietary restrictions, including diabetes diets.
The community boasts an array of amenities designed to enhance the quality of life for residents. From a beauty salon where they can pamper themselves to a fully furnished living space with private bathrooms, every aspect has been carefully curated for comfort and convenience. Residents can also enjoy access to cable or satellite TV, a computer center, gaming room, fitness room, and small library. Outdoor spaces like gardens provide opportunities for relaxation and enjoying nature.
Hermitage Healthcare goes beyond providing physical care by offering mental wellness programs to promote emotional well-being among residents. Additionally, the community plans various activities throughout the day that cater to different interests and abilities. From resident-run activities to concierge services and fitness programs, there are numerous options available for socializing, staying active, and engaging with others.
Located in Worcester, MA, this assisted living community benefits from its proximity to various amenities in the surrounding area. With 9 cafes nearby, residents have plenty of options for meeting friends or enjoying a cup of coffee. There are also 4 parks where they can take leisurely walks or relax amidst nature's beauty. In terms of healthcare support, there are 13 pharmacies nearby along with 41 physicians who can provide medical care when needed. For dining out experiences or entertaining guests from outside the facility, there are 21 restaurants nearby offering diverse cuisines.
Transportation needs are easily met with multiple options available nearby. Whether it is community-operated transportation within the premises or transportation arrangements made for non-medical purposes like shopping trips or social outings; residents have convenient access to transportation services. For medical appointments, the facility provides transportation arrangements to ensure residents can attend their doctor's visits without any hassle.
In summary, The Hermitage Healthcare in Worcester, MA is a well-equipped skilled nursing facility that offers comprehensive care services to its residents. With an array of amenities and activities available, along with easy access to nearby cafes, parks, pharmacies, restaurants, and healthcare facilities, it aims to provide a comfortable and fulfilling living experience for individuals requiring assistance with their daily needs.
This part of Worcester, Massachusetts, offers a convenient and diverse range of amenities that could be appealing for someone considering senior living. With several physicians' offices nearby, access to medical care is easily accessible. There are also various dining options, including fast food restaurants like McDonald's and Popeyes, as well as sit-down establishments like Nancy Chang and The Boynton. For spiritual nourishment, there are places of worship such as St Andrew the Apostle Mission and St Spyridon Cathedral Special Events Committee within a short distance. Additionally, there are cafes like NU Cafe and Fuel America for socializing or enjoying a cup of coffee. Nearby parks like Beaver Brook Park and Elm Park provide opportunities for outdoor recreation, while transportation options such as the Webster Square Station make it easy to get around the area. Pharmacies like Walgreens and CVS Pharmacy are available for medication needs, and hospitals like St Vincent Hospital and UMass Interventional Radiology are in close proximity for any healthcare emergencies. Overall, this part of Worcester offers a mix of convenience and amenities that could provide a comfortable living environment for seniors.
Hermitage Healthcare offers a private room at a monthly rate of $7,800, which positions it higher than both the average costs in Worcester County and across Massachusetts. Specifically, Worcester County reports an average price of $5,615 for comparable accommodations, while the statewide figure stands at $6,090. This pricing suggests that Hermitage Healthcare may provide specialized services or amenities that contribute to its premium cost. Prospective residents and their families should consider these factors when evaluating healthcare options in the region, weighing the quality of care and overall living experience against the financial commitment required.
Hermitage Healthcare is located at 383 Mill Street, Worcester, MA 01602 in Worcester County, Massachusetts
The features offered by Hermitage Healthcare are specifically designed to address the unique needs of residents with dementia or Alzheimer's disease, promoting both their physical and emotional well-being. Assistance with dressing and bathing ensures that residents maintain personal hygiene and dignity, while medication management helps to prevent confusion and potential health complications associated with missed doses. Meal preparation and service cater to nutritional requirements, enhancing overall health and cognitive function. Support for activities of daily living assists individuals in maintaining independence as much as possible, fostering a sense of accomplishment. Additionally, the provision of assistance with transfers promotes safety and mobility, reducing the risk of falls. The 24-hour supervision guarantees constant monitoring for any changes in health status, while a dedicated mental wellness program focuses on stimulating cognitive abilities and offering social engagement opportunities, ultimately enriching the quality of life for those affected by memory disorders.
Hermitage Healthcare on seniors.fyi includes 4 photos including images showing interior, windows, awning, architecture, lounge, high ceiling, dining, building, and more.
Tatnuck Park At Worcester
Worcester, MA
Beautiful, well-maintained community with attentive staff and engaging activities, plus accessible memory care.
Parsons Hill Nursing and Rehabilitation Center
Worcester, MA
Strong access to nearby healthcare and local amenities (parks, dining, theater).
Parsons Hill Rehabilitation & Health Care Center
Worcester, MA
Extensive amenities and a robust social/activities program with 24-hour care
Anna Maria Rest Home
Worcester, MA
Excellent access to nearby amenities and healthcare.
Goddard House
Worcester, MA
Active senior community with ample on-site and off-site activities, friendly staff, and convenient transportation.
Marble Street Apartments
Worcester, MA
Vibrant lifestyle with easy access to cafes, restaurants, parks, healthcare, transportation, places of worship, and hospitals nearby.
St Mary Health Care Center
Worcester, MA
Caring staff, clean, well-maintained environment with engaging activities.
Dodge Park Rest Home
Worcester, MA
Caring staff with strong safety practices.
Christopher House Of Worcester
Worcester, MA
Warm, friendly staff in a clean, engaging environment with active rehab and social programs.
Exploring the Contrasts Between Assisted Living and Skilled Nursing
The article compares assisted living and skilled nursing facilities, detailing their differing levels of assistance, medical support, cost structures, and day-to-day experiences. It emphasizes that assisted living is for those needing help with daily activities while maintaining independence, whereas skilled nursing facilities provide intensive medical care with 24-hour staff supervision.
Vibrant Senior Living: A Comprehensive Guide for Active Older Adults
Vibrant Senior Living emphasizes active senior living communities that promote independence and engagement through diverse amenities and activities, fostering wellness and social interaction among older adults. These communities range from independent to assisted living, with a focus on personal growth, family involvement, financial planning, and leveraging technology to enhance residents' experiences.
Assisted Living and Memory Care: Understanding Their Core Differences
Assisted living provides moderate support for seniors seeking independence, while memory care offers specialized support for individuals with dementia or cognitive impairments through structured routines and trained staff. Key differences include care approaches, environment security measures, staff training levels, activity types, and cost considerations.
Interior
Building
Windows
