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Hermitage Healthcare in Worcester, MA

Hermitage Healthcare is a memory care community in Worcester, MA.

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Hermitage Healthcare in Worcester, MA

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Hermitage Healthcare Hermitage Healthcare Hermitage Healthcare Hermitage Healthcare

383 Mill Street, Worcester, MA 01602

For more information about senior living options: (866) 208-4318

2.4 from 33 reviews
5 stars
8
4 stars
3
3 stars
2
2 stars
0
1 stars
20

Hermitage Healthcare Costs & Pricing

Hermitage Healthcare offers a private room at a monthly rate of $7,800, which positions it higher than both the average costs in Worcester County and across Massachusetts. Specifically, Worcester County reports an average price of $5,615 for comparable accommodations, while the statewide figure stands at $6,090. This pricing suggests that Hermitage Healthcare may provide specialized services or amenities that contribute to its premium cost. Prospective residents and their families should consider these factors when evaluating healthcare options in the region, weighing the quality of care and overall living experience against the financial commitment required.

Floor plansHermitage HealthcareWorcester CountyMassachusetts
Private$7,800$5,615$6,090

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Overall Review of Hermitage Healthcare

common 5 reviews mention this

Staff care shows through

Several residents and families describe staff as consistently caring, friendly, and professional.

In multiple reviews, families say staff treat residents with kindness and respect and keep communication supportive. Some also specifically mention therapies and daily caregiving as patient and encouraging, along with housekeeping efforts that help the environment feel clean and welcoming. Even when other reviews were critical, these positive accounts emphasize steady, people-first care.

caveat 10 reviews mention this

Response and professionalism raise concerns

Many reviewers report staff are unprofessional, slow to respond, or not attentive to basic needs.

Negative reviews describe staff behavior families considered inappropriate, alongside concerns about being left waiting for help. Some accounts mention long waits after calling for assistance, residents not receiving what they needed promptly, or staff not showing familiarity with why someone was admitted. A few reviewers also describe situations that made them feel they needed to monitor care closely rather than rely on the facility.

caveat 4 reviews mention this

Cleanliness problems are cited repeatedly

Several reviews describe cleanliness issues that affected comfort and safety.

Across a handful of reviews, families reported unpleasant odors, visible soiling, and areas that they felt were not cleaned in a timely way. One review also described waste on restroom surfaces and another described a resident spending significant time in a wet or soiled state. Reviewers in this group repeatedly connected cleanliness problems with broader worries about care quality.

caveat 3 reviews mention this

Safety and supervision concerns appear

Some residents were described as being left unattended, raising supervision concerns.

A few reviews claim residents were left alone despite risks connected to dementia or eyesight, and one review describes wandering without sufficient oversight. In these stories, families link the lack of supervision to preventable safety and dignity issues, including situations that occurred after staff were informed about mobility concerns. These accounts focus on who was watching residents and how closely needs were monitored.

caveat 5 reviews mention this

Medication and medical response issues

Several reviews describe delayed medication or difficult medical coordination.

Some reviews report residents experiencing pain without timely medication or not receiving expected hospice comfort measures. Another review points to how medication ordering and pharmacy delivery can affect timing, suggesting delays may occur during admission and staffing shifts. Other negative accounts also describe concerns about medical escalation and information being acted on late, leading families to seek outside help.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 101 resident community capacity 101 resident community capacity

Types of Care

  • Memory Care Memory Care
  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private Private
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Worcester Regional (1 miles away) Worcester Regional (1 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

This part of Worcester, Massachusetts, offers a convenient and diverse range of amenities that could be appealing for someone considering senior living. With several physicians' offices nearby, access to medical care is easily accessible. There are also various dining options, including fast food restaurants like McDonald's and Popeyes, as well as sit-down establishments like Nancy Chang and The Boynton. For spiritual nourishment, there are places of worship such as St Andrew the Apostle Mission and St Spyridon Cathedral Special Events Committee within a short distance. Additionally, there are cafes like NU Cafe and Fuel America for socializing or enjoying a cup of coffee. Nearby parks like Beaver Brook Park and Elm Park provide opportunities for outdoor recreation, while transportation options such as the Webster Square Station make it easy to get around the area. Pharmacies like Walgreens and CVS Pharmacy are available for medication needs, and hospitals like St Vincent Hospital and UMass Interventional Radiology are in close proximity for any healthcare emergencies. Overall, this part of Worcester offers a mix of convenience and amenities that could provide a comfortable living environment for seniors.

Physicians

  • Fallon May Street (1 miles)
  • Chandler Pediatrics (1 miles)
  • Courtland Yard Pediatrics (1.2 miles)
  • Eyes on Worcester (1.7 miles)
  • Advanced Dermatology (1.8 miles)
  • John Giordano, DMD (1.8 miles)
  • Haelen medical Dr Zamansky (1.8 miles)

Restaurants

  • McDonald's (1 miles)
  • Nancy Chang (1.2 miles)
  • Popeyes Louisiana Kitchen (1.4 miles)
  • McDonald's (1.7 miles)
  • The Boynton (2.4 miles)
  • Wendy's (2.5 miles)
  • Coney Island Lunch (2.5 miles)

Places of Worship

  • St Andrew the Apostle Mission (1.3 miles)
  • St Spyridon Cathedral Special Events Committee (2 miles)
  • Our Lady of The Rosary Rectory & Main Number (4.5 miles)

Cafes

  • NU Cafe (1.3 miles)
  • Fuel America (2.7 miles)
  • Bean Counter (2.8 miles)
  • Fuel America (2.8 miles)
  • Starbucks (3 miles)
  • Panera Bread (3.3 miles)
  • In House Coffee (3.5 miles)

Parks

  • Beaver Brook Park (1.4 miles)
  • Hadwen Park (1.8 miles)
  • Elm Park (2 miles)
  • Green Hill Park (3.7 miles)

Transportation

  • Webster Square Station (1.6 miles)

Pharmacies

  • Walgreens (1.6 miles)
  • CVS Pharmacy (1.7 miles)
  • Orachrom (1.7 miles)
  • Walgreens (3.2 miles)
  • CVS Pharmacy (3.5 miles)
  • CVS Pharmacy (3.8 miles)
  • Walmart Pharmacy (4.3 miles)

Hospitals

  • St Vincent Hospital (2.9 miles)
  • Saint Vincent Hospital (2.9 miles)
  • Nahtm (3.2 miles)
  • UMass Interventional Radiology (3.2 miles)
  • Worcester Recovery Center And Hospital (4.4 miles)
  • UMass ACC (4.7 miles)
  • Kindred Hospital Parkview Central Massachusetts (4.8 miles)

Frequently Asked Questions

How much does it cost to live at Hermitage Healthcare in Worcester, MA?
Where is Hermitage Healthcare?
Does Hermitage Healthcare provide care for residents with dementia or Alzheimer's disease?
What photos are available for Hermitage Healthcare in Worcester, Massachusetts?

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