Parsons Hill Rehabilitation & Health Care Center is a nursing home community in Worcester, MA.
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Parsons Hill Rehabilitation & Health Care Center in Worcester, MA
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1350 Main Street, Worcester, MA 01603
For more information about senior living options: (866) 208-4318
Many residents describe staff as caring, professional, and responsive to daily needs.
Across many reviews, residents and families say the staff treated them with dignity and made them feel safe and welcomed. Several reviewers specifically mention nurses, CNAs, and social services support, including help with medications and day-to-day assistance. A number of comments also highlight specific individuals as especially helpful.
Food quality and laundry handling come up positively in multiple reviews.
Some residents directly call out the food as good, with a few noting how meals and overall dining experience improved their day. Laundry is also mentioned positively, including getting clothes back promptly. One review also highlights a breakfast buffet and says the dining room was set up nicely.
Several reviews point to trouble accessing timely care and getting follow-up.
A recurring theme is delays and difficulties reaching the right person, including not getting updates and having to repeatedly call for assistance. Multiple reviews also describe being understaffed, with long waits for help and medication access. Discharge planning and coordination concerns appear in a few comments, as well as difficulties with social workers returning messages.
Multiple reviews mention poor cleanliness and rodent activity.
Several reviewers describe unsanitary conditions, including dirty rooms and bathrooms, unpleasant odors, and unsanitary areas near food. Rodent-related complaints (mice or rats) show up more than once, including reports of rodents in resident spaces and hallways. Some reviews also tie these issues to broader concerns about overall care.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
162 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Worcester Regional (2 miles away)
Community operated transportation Transportation arrangement Transportation arrangement (non-medical) Transportation to doctors appointments
12-16 hour nursing
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions Diabetes diet Special dietary restrictions Community-sponsored activities
Concierge services Fitness programs
Planned day trips Resident-run activities Scheduled daily activitiesParsons Hill Rehabilitation & Health Care Center is located at 1350 Main Street, Worcester, MA 01603 in Worcester County, Massachusetts
Parsons Hill Rehabilitation & Health Care Center on seniors.fyi includes 12 photos including images showing rehabilitation, building, dining, healthcare, bedroom, windows, outdoor, interior, and more.
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Interior
Outdoors
Building
Bedroom
Trees
Windows
Dining
Outdoor
Exercise Equipment
Healthcare
