St Mary Health Care Center in Worcester, MA

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St Mary Health Care Center in Worcester, MA

39 Queen Street, Worcester, MA 01610

For more information about senior living options: (844) 490-3973

3.8 from 21 reviews
5 stars
14
4 stars
0
3 stars
1
2 stars
1
1 stars
5

Skilled Nursing Facility

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    Overall Review of St Mary Health Care Center

    Pros

    • pro The manager of the nursing home is very kind, and the family really liked her.
    • pro The facility's Catholic affiliation is appreciated by the family.
    • pro The staff appeared to take good care of residents.
    • pro The administrator is friendly and approachable, and willing to work with families.
    • pro The admissions director is personable and makes the experience pleasant.
    • pro The facility is extremely clean and well-maintained.
    • pro The rooms are a good size, and the staff are pleasant, caring, and work well as a team with families.
    • pro The facility offers attractive amenities, including a sunroom, private patio, a park, and a greenhouse.
    • pro They would highly recommend St. Mary's Health Care Center.

    Cons

    • pro The facility was horribly neglectful with rude staff and mentally diminished workers in the kitchen.
    • pro A roach was killed in the father's room.
    • pro They were told not to leave a loved one there; the loved one stayed for less than half a day before being brought home.
    • pro The staff were inconsistent; a few were outstanding, but the rest walked around like slugs.
    • pro Patients waited 15 to 20 minutes to use the toilet.
    • pro Safety buzzers went off and no one came running.
    • pro Aides kept their gloves on after helping in the bathroom and wore them out of the room.
    • pro They failed to notice that a resident looked very ill, delaying emergency care until a family member intervened.

    Review

    St Mary Health Care Center in Worcester is best suited for families that prize a Catholic, close-knit, service-oriented environment where staff are accessible, and where spiritual care and strong family communication are valued as part of daily life. The setting tends to work well for residents who benefit from a smaller, easier-to-navigate facility with a focus on personal interactions, frequent staff engagement, and a campus feel that includes a sunlit dining area, a sunroom, and a nearby park for supervised outings. Families who want clear lines of communication with an administrator and admissions team, and who appreciate a facility that emphasizes warmth, friendliness, and visible resident engagement, will find St. Mary's a solid fit.

    Those evaluating alternatives should note that this community may not be the best match for families seeking uniformly high medical acuity or absolute consistency in staffing around the clock. Several reviews raise concerns about responsiveness and supervision on certain days or shifts, with instances where alerts were not promptly addressed or where staff turnover and workload appeared to impact the level of attention some residents received. A few families express deep dissatisfaction with care when health issues were acute or evolving, suggesting that facilities with higher nurse-to-resident ratios, more standardized oversight, or a broader medical acuity focus could be preferable for residents with complex or rapidly changing needs. For those prioritizing stringent safety and uniform performance across all shifts, exploring other Worcester options may be prudent.

    On the positive side, the strongest assets are hard to ignore. The administration and admissions staff are repeatedly described as personable, proactive, and genuinely invested in family satisfaction. Neighbors and visitors frequently praise the facility's cleanliness, well-maintained rooms, and pleasant overall ambience - bright spaces, a sunroom, a private patio, and even a park access feature that allows residents controlled outdoor time. The campus environment supports social activity and daily living, with recurring programming like bingo and occasional musical guests that contribute to a sense of normalcy and belonging. The Catholic identity resonates for families seeking spiritual continuity and routine opportunities for faith-based support.

    Still, the spectrum of experiences is broad enough that potential residents should weigh credible cautions against the strengths. Complaints range from blunt remarks about staff inconsistency and patience, to logistical issues like long waits for assistance, to more serious allegations about missed health cues and inadequate crisis recognition. One account describes a resident's rapid decline that could have been mitigated with swifter attention, and others reference safety concerns such as alarm responsiveness. Pest observations appear in at least one review, underscoring the importance of a robust maintenance and housekeeping discipline. These experiences illustrate that, while many residents thrive, outcomes may hinge on the day-to-day staffing and management dynamics on a given unit or shift.

    In practical terms, families should approach a visit with a focused checklist. Speak with the administrator and admissions director about staffing patterns, response times, and how medical issues are escalated and managed, especially for residents with higher care needs. Probe the availability of spiritual services and how pastoral resources are integrated into regular care. Tour the on-site spaces - the sunroom, patios, and outdoor paths - and assess whether the environment genuinely supports independence, meaning, and dignity for the resident. Ask for current resident and family references, and request a candid snapshot of typical days on the floor where the loved one would live, including what a 24-hour cycle feels like in terms of staffing and supervision.

    Overall, St Mary Health Care Center offers a compelling option for families who value a Catholic, community-centric setting with strong administrative engagement, a bright and orderly physical plant, and meaningful social programming. It can be an excellent fit for residents who thrive on personal attention, clear lines of communication, and a sense of community within a smaller facility. However, families should enter with eyes open about the variability in staffing and the potential for lapses in timely care on some shifts. If medical complexity or uniform 24/7 consistency is the primary criterion, exploring alternatives with a higher acuity focus may be warranted. For those who align with the values, the image of a caring, involved team and a welcoming, well-kept environment makes St Mary's worthy of a serious, hands-on evaluation.

    Features

    Housing

    • 172 resident community capacity 172 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Worcester Regional (3 miles away) Worcester Regional (3 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    St Mary Health Care Center in Worcester, MA is an assisted living community that offers a wide range of amenities and care services to its residents. The community is fully furnished and includes amenities such as a beauty salon, gaming room, fitness room, small library, and outdoor space for residents to enjoy.

    Residents can also take advantage of the community-operated transportation services to easily get around town or visit nearby doctors' appointments. Wi-Fi/high-speed internet is available throughout the community for residents to stay connected with their loved ones and access information.

    At St Mary Health Care Center, residents receive 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. The staff provides medication management and follows special dietary restrictions including diabetes diet. Meal preparation and service are provided in a restaurant-style dining setting.

    The community offers various activities to keep residents engaged and entertained. They can participate in fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are available to assist with any additional needs or requests.

    Additionally, there are several nearby amenities conveniently located near the community. There are 9 cafes, 5 parks, 14 pharmacies, 41 physicians, 21 restaurants, 1 transportation option, 2 places of worship, and 7 hospitals within close proximity.

    Overall, St Mary Health Care Center provides a comfortable and supportive environment for seniors in need of assisted living services in Worcester, MA.

    Nearby Places of Interest

    Physicians

    • Family Health Center of Worcester (0.3 miles)
    • Eyes on Worcester (0.4 miles)
    • Haelen medical Dr Zamansky (0.5 miles)
    • Advanced Dermatology (0.6 miles)
    • John Giordano, DMD (0.6 miles)
    • Psychiatry & Counseling Associates (0.7 miles)
    • Crompton Park Professional Building (0.8 miles)

    Pharmacies

    • Walgreens (0.4 miles)
    • Walgreens (1.2 miles)
    • CVS Pharmacy (1.8 miles)
    • CVS Pharmacy (2 miles)
    • CVS Pharmacy (2.2 miles)
    • Orachrom (2.2 miles)
    • AbbVie Bioresearch Center (2.5 miles)

    Restaurants

    • Coney Island Lunch (0.5 miles)
    • 110 Grill (0.8 miles)
    • Nancy Chang (0.9 miles)
    • McDonald's (0.9 miles)
    • The Boynton (1 miles)
    • Union Station (1 miles)
    • Armsby Abbey (1 miles)

    Parks

    • Beaver Brook Park (0.6 miles)
    • Elm Park (0.8 miles)
    • Hadwen Park (2.1 miles)
    • Green Hill Park (2.2 miles)
    • Lake Park (3 miles)

    Places of Worship

    • St Spyridon Cathedral Special Events Committee (0.6 miles)
    • St Andrew the Apostle Mission (1 miles)

    Cafes

    • NU Cafe (0.7 miles)
    • Fuel America (0.8 miles)
    • Starbucks (1.2 miles)
    • Fuel America (1.4 miles)
    • In House Coffee (1.7 miles)
    • Bean Counter (1.7 miles)
    • Redemption Rock Brewing (2 miles)

    Hospitals

    • St Vincent Hospital (1 miles)
    • Saint Vincent Hospital (1 miles)
    • Nahtm (1.5 miles)
    • UMass Interventional Radiology (1.5 miles)
    • Worcester Recovery Center And Hospital (2.7 miles)
    • UMass ACC (2.9 miles)
    • U Mass Hospital (3.1 miles)

    Transportation

    • Webster Square Station (1.4 miles)

    Frequently Asked Questions

    Where is St Mary Health Care Center?
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