Wingate At Belvidere
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500 Wentworth Avenue, Lowell, MA 01852
For more information about senior living options: (844) 490-3973
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The staff is caring and attentive. The administrator, Ryan, really cares that issues are addressed and patients receive quality of care. Angels certainly work there. The facility is well run by Ryan, the administrator. Residents were singing to karaoke and the facility was clean and smelled great. Great job Belvidere! The atmosphere is pleasant, with staff described as friendly and the facility clean. Caroline is pleasant and helpful; nurses Beth, Gina, and Nee, and social worker Mary Etta are noted for their professionalism. Residents enjoy engaging activities such as bingo, music, and cooking classes. The facility is described as clean and conscientious about patient health, with warm and welcoming staff.
A reviewer called the facility a house of horrors and accused the director of ignoring mistreatment pitchers against patients. The staff were described as hostile toward patients and consistently inattentive or rude. The place was described as dirty and consistently short-staffed, with neglect of residents. A patient's call bell was said to go unanswered during a suspected heart attack, with no timely assistance. Residents were reportedly left at the wrong location and not picked up for hours. Bed sores were reported as severe enough to require amputation, with families warning that loved ones die there. There were claims of wrong medications, unsanitary handling, and general medication errors. The facility was described as unsanitary, including a urine odor in the hallways. Reviewers warned not to send loved ones there due to poor care and potential harm. Some reviews noted trash not emptied and chronic repair/maintenance issues, indicating poor management.Belvidere Healthcare Center comes across as a place with a dual personality. On one hand, it presents itself as a budget-conscious option for short-term rehab or long-term care, where the daily experience of living there can feel practical and affordable. The nourishment and meal planning are described as being determined by medical direction, which in some cases means renal or bland diets. That practical approach can create challenges: when meals are limited by dietary needs, some residents may struggle to eat, which is not ideal for their health. Online access and transparency about services are also noted as areas that could be improved, adding to a sense that the facility is juggling many constraints while trying to keep things moving.
Despite these budget realities, a strong thread runs through many comments about the staff: their positive, energetic attitudes and friendly dispositions. Several reviewers describe the environment as warm and inviting, with staff who are consistently approachable, cheerful, and engaged in residents' well-being. Families repeatedly highlight the presence of meaningful activities - karaoke, bingo, music and cooking classes, church visits, and other social opportunities - that help residents feel involved and connected. In this sense, the staff's warmth is often seen as a compensating factor for the facility's budgetary limitations, and some reviewers even describe the team as "angels" at work in a challenging setting.
There are also numerous heartfelt testimonies about the administrators and the care philosophy. Patrons praise an administrator named Ryan for being actively involved and for taking concerns seriously, with a sense that patient quality of care is a core priority. This positive view paints Belvidere as a place where leadership tries to balance the pressures of state regulations, staffing realities, and the demands of providing compassionate care under often tough funding constraints. The sentiment is that, when things go right, residents and families experience genuine attentiveness, better communication, and a staff that shows up with steadiness and care.
However, the picture isn't uniformly favorable. A substantial portion of the comments recount disturbing experiences that feel unsafe or neglectful. One reviewer called the facility a "house of horrors," accusing the director of ignoring mistreatment and describing a culture in which patient needs can be overlooked. Specific incidents include reports of hearing odors of urine, inattentive or rude staff, missed dialysis needs, and a troubling lack of timely communication with families. There are accounts of patients left at the wrong location, transported without proper preparation (including shoes or other essentials), and families receiving late or insufficient updates about medical emergencies. Some reviewers describe nurses who appeared overwhelmed and who dismissed concerns, contributing to a perception that safety and responsiveness can be inconsistent.
Troubling anecdotes don't end with communication gaps. There are allegations of medication errors, unsanitary practices, and a perceived pattern of short staffing that affects the quality of care. One reviewer specifically mentions a nurse who administered the wrong inhaler and handled medications with bare hands, raising serious concerns about medication safety. Other comments describe a hostile environment where staff attitudes toward patients and families feel unprofessional or even abusive, with some instances of poor hygiene, unaddressed bed sores, and slow or absent responses to critical signals like call bells. The sum of these experiences for some families is an impression that their loved ones were not only unwell but harmed by the level of care they received.
Interwoven with these stark criticisms are more positive, sustaining narratives. Several families celebrate individual caregivers - nurses, aides, social workers, and therapists - who were especially attentive, compassionate, and dedicated. The care teams are described as patient, respectful, and deeply committed to residents' comfort and daily routines. In these accounts, medical and therapeutic support helps residents progress and maintain dignity, and the environment can feel uplifting on good days: clean facilities, well-kept gardens, and staff who remember residents' names, preferences, and personal histories. The contrast between these uplifting stories and the more alarming ones illustrates a facility that can deliver excellent, person-centered care in some moments while faltering markedly in others.
Taken together, the collection of reviews paints a complex portrait of Belvidere Healthcare Center. The facility clearly houses a community of caregivers who bring warmth, professionalism, and dedication to many residents and families, particularly those who benefit from meaningful activities, engaged staff, and a family-like atmosphere. Yet, there are serious and recurring concerns about safety, responsiveness, sanitation, medication handling, and overall quality of care that some families say amount to neglect or harm. The common thread is inconsistency: moments of outstanding human touch and effective, collaborative care sit alongside episodes that leave families frightened, frustrated, or outraged.
For families evaluating Belvidere, the message is nuanced. The facility has the capacity to deliver heartfelt, high-quality care when staffing and systems align, but it also struggles under constraints that - at times - compromise safety and timely communication. Prospective residents and their loved ones may want to engage in thorough, direct conversations with administrators and care teams, request detailed care plans, and insist on prompt responses to any concerns about nutrition, medications, and daily safety. In the end, the experience at Belvidere can be profoundly positive or deeply challenging, depending on the day, the staff on duty, and how well family needs and expectations are understood and met.
115 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Manchester (22 miles away) Gen Edw L Logan International (23 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Wingate At Belvidere in Lowell, MA is a vibrant and welcoming assisted living community offering a wide range of amenities and care services. The community prioritizes the comfort and well-being of its residents, providing them with a comfortable and fully furnished living space complete with private bathrooms and cable or satellite TV.
Residents can enjoy delicious meals in the elegant dining room, which offers restaurant-style dining and accommodates special dietary restrictions. For those who prefer to cook their own meals, the community provides kitchenettes in each living space.
The community encourages an active lifestyle through its various recreational facilities and activities. Residents can stay fit in the fitness room or participate in scheduled daily activities such as fitness programs or resident-run events. Planned day trips allow residents to explore nearby attractions and create lasting memories.
Wingate At Belvidere also understands the importance of easy access to medical services. They offer transportation arrangements for non-medical purposes as well as transportation to doctors' appointments. With 4 cafes, 12 pharmacies, 7 physicians, 15 restaurants, and 1 hospital nearby, residents can conveniently meet their daily needs without hassle.
In terms of care services, Wingate At Belvidere provides round-the-clock assistance with activities of daily living such as bathing, dressing, and transfers. Trained staff are available at all times for any needs that may arise. Medication management ensures that residents receive their prescriptions on time while following any necessary special dietary restrictions or diabetes diets.
The community also focuses on mental wellness by offering a mental wellness program designed to support residents' emotional well-being. A small library is available for those who enjoy reading and a computer center allows residents to stay connected with loved ones through Wi-Fi/high-speed internet.
With move-in coordination assistance provided by the community, transitioning into Wingate At Belvidere is made seamless. Housekeeping services ensure that common areas are always clean and tidy while a beauty salon helps residents look and feel their best. The outdoor garden provides a peaceful and beautiful space for residents to relax and enjoy nature.
Overall, Wingate At Belvidere offers a comfortable and supportive environment where residents can lead fulfilling lives while receiving the care they need.
Wingate At Belvidere is located at 500 Wentworth Avenue, Lowell, MA 01852 in Middlesex County, Massachusetts
Wingate At Belvidere on seniors.fyi includes 3 photos including images showing landscaping, outdoor furniture, trees, building, architecture, entrance, seating area, television, and more.
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