Care One At Lowell

Care One At Lowell is a nursing home community in Lowell, MA.

Information last verified: April 29, 2026

19 Varnum Street, Lowell, MA 01850

For more information about senior living options: (866) 208-4318

3.1 from 32 reviews

5 stars

14

4 stars

2

3 stars

3

2 stars

0

1 stars

13

Overall Review of Care One At Lowell

common 14 reviews mention this

Staff care feels inconsistent

Residents and families describe both genuinely caring help and serious breakdowns in day-to-day staff attention.

Many reviews praise staff as courteous, polite, caring, and reassuring, including help during family visits and specialist appointments. Other reviews report staff being unresponsive, dismissive, or neglectful, with complaints about abuse and residents not receiving needed support. A few reviewers also say staffing levels affect how stressful visits and appointments can feel. Overall, the staff experience comes across as uneven rather than consistently one way.

caveat 6 reviews mention this

Cleanliness and upkeep vary

Several residents and families mention dirty common areas, an old or run-down look, or basic hygiene issues.

Some reviews call the building clean and say common areas are tidy, with staff described as keeping the facility maintained. Others describe filthy common areas, dirty conditions, and an overall depressing or run-down appearance. A negative review also mentions laundry and personal care concerns, like dirty clothes and hair. Taken together, cleanliness seems inconsistent across residents and times.

common 3 reviews mention this

Activities and groups matter

Residents have daily groups and activities designed to keep them engaged.

Multiple reviews mention groups and scheduled activities running throughout the day, as well as an activity director focused on social programming. One reviewer also describes resident participation in community-related work that gives people purpose and responsibility. Even among critical reviews, there is at least some reference to staff and programming that keeps residents involved. This suggests activities are a bright spot for many residents.

caveat 3 reviews mention this

Communication and follow-through draw complaints

A recurring complaint is difficulty reaching staff and getting timely answers or care updates.

Some reviews say phones are rarely answered and that it is hard for families to get through with questions or requests. Others describe long delays related to diet or medications and mention feeling that staff do not listen or take action. One more positive review still notes that when staffing decreases, families may need to do extra checks around outside appointments. Across reviews, getting timely, consistent follow-through is a concern.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

160 resident community capacity

Types of Care

Skilled Nursing Facility

Amenities

Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available

Transportation

Manchester (21 miles away)
Gen Edw L Logan International (25 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments

Care Services

12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions

Dining

Diabetes diet
Special dietary restrictions

Activities

Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities

Videos

Nearby Places of Interest

Pharmacies

Walgreens (0.8 miles)
CVS Pharmacy (1.3 miles)
Walgreens (1.5 miles)
Walgreens (2.1 miles)
Walmart Pharmacy (2.6 miles)
Walgreens (3 miles)
CVS Pharmacy (3.1 miles)

Cafes

Heav'nly Donuts (1.9 miles)
Aroma Joe's (3 miles)
Starbucks (3.8 miles)
Triangle Store And Deli (5.1 miles)
Perfecto's Caffe (6.5 miles)
Starbucks (8.2 miles)
Panera Bread (8.4 miles)

Restaurants

McDonald's (2 miles)
McDonald's (2.1 miles)
Burger King (2.3 miles)
Subway (2.5 miles)
Lo Kai Restaurant (2.7 miles)
Tavern in the Square (2.8 miles)
China Star (3 miles)

Physicians

Massachusetts Eye Associates (2.1 miles)
Global Care Group MD (2.9 miles)
Harvard Vanguard Medical Associates (4 miles)
Mark Gilchrist, MD (4.3 miles)
Chelmsford Family Practice (4.4 miles)
Allergy & Asthma Specialists, PC (4.4 miles)
Chelmsford Dermatology (4.5 miles)

Hospitals

Tewksbury Hospital (5.2 miles)
Lawrence General Hospital (8.6 miles)

Parks

Friendship Park (5.7 miles)

Places of Worship

La Iglesia De Jesucristo De Los Santos De Los Últimos Días (5.7 miles)
First Baptist Church (6.8 miles)

Theaters

AMC Tyngsboro 12 (7.9 miles)

Frequently Asked Questions

Where is Care One At Lowell?

What photos are available for Care One At Lowell in Lowell, Massachusetts?

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