Care One At Lowell
Save19 Varnum Street, Lowell, MA 01850
For more information about senior living options: (844) 490-3973
The CareOne staff are dedicated and compassionate, building strong relationships with residents. The team is caring and works well with families to coordinate weekly visits and external doctor appointments. Nessreen Aidelbi and Napoleon Battle are praised for their compassion and dedication in supporting residents. The facility is clean, and the staff are friendly and careful with memory patients. There are groups and activities for residents to enjoy that provide purpose and engagement. Caregivers across the facility - from receptionists to nurses and administrators - are supportive and attentive. Families report feeling reassured by the care team and the ongoing communication.
The reviewer describes the facility as terrible, likening it to a 1950s mental asylum and claims residents are slowly harmed. They report abusive and neglectful staff, with nurses or CNAs walking away when asked for help. They claim doctors and NPs do not listen and spend only minutes with patients, leading to neglected health issues. They say efforts to secure a proper diet or prior medications have dragged on for years, with distrust about controlled substances. They accuse administration and billing of laziness for not releasing money from Social Security, causing substantial financial loss. They allege serious safety violations, including black mold and unsafe procedures, with inspectors allegedly failing to address them and accusations of possible fraud or malpractice. They condemn the receptionist and overall staff as subpar and uncaring, with residents feeling abused and neglected and some calling for the facility to be shut down.Care One at Lowell is best suited for families that want a facility with visible clinical structure and meaningful programming for residents with neurobehavioral needs or brain injuries, and that can tolerate hands-on oversight. The community shows pockets of dedicated staff and a programming model that emphasizes daily activities and community involvement, including parish connections and opportunities for residents to contribute to church-related chores. The setting can work when families are prepared to stay actively engaged, regularly check in on care plans, and push for clear communication from clinicians and administrators.
That said, several groups should seriously consider alternatives. Families requiring consistently responsive care across all shifts, rapid medical attention, and flawless day-to-day operations will likely find the experience insufficient. The reviews repeatedly flag neglectful or abusive behaviors, uneven attention from nurses and aides, and difficulties in timely medication management. The building and safety image in a number of accounts is concerning, with mold, unsafe procedures, and a sense of administrative inertia that can leave family members feeling they must fight for basic protections and proper care.
The strongest pros revolve around engaged clinical leadership and meaningful programming. When a stable staff core is present, residents benefit from dedicated clinicians who connect with families, and from activities that provide purpose and social engagement. In particular, a Neurobehavior Program Director and certain staff members receive praise for compassion and responsiveness, and community partnerships (such as involvement with local parish groups) create a sense of belonging for residents. Cleanliness and an active activities director are cited by some as keeping daily life at Care One livable, and staff across roles - reception, nursing, therapists - are frequently described as caring when schedules permit. However, these strengths exist in a precarious balance with broader operational weaknesses.
The core cons - notably staffing volatility, inconsistent medical responsiveness, administrative bottlenecks, and physical plant concerns - consistently overwhelm the positive anecdotes. Repeated reports describe instances of abuse or neglect, minimal time with physicians or advanced practitioners, and delayed or improperly managed medications. Administrative processes, including billing and Social Security-related issues, appear sluggish, sometimes producing needless stress and financial risk for families. The facility's physical state - perceptions of aging infrastructure, mold, and risky moving procedures - undercuts confidence in day-to-day safety, even when some residents and families praise particular caregivers. Weighing these factors, the favorable elements can be outweighed by the risk of ongoing neglect or safety lapses if vigilance and advocacy are not maintained.
For families weighing the decision, a practical approach is essential. Visit at different times and request to meet the Director of Nursing, the care coordinators, and the facility's leadership to gauge responsiveness. Ask to review a resident's current care plan, medication administration records, and recent state inspection notes to verify safety and compliance. Inquire about staff turnover, staffing ratios on day and night shifts, and the process for addressing complaints. Speak with multiple residents and families about their experiences, and demand concrete examples of improvements made after prior concerns. Confirm that any needed therapies (PT/OT/SLP) and memory-care supports are reliably scheduled and delivered.
The bottom-line decision comes down to risk tolerance and advocacy capacity. Care One at Lowell can deliver meaningful engagement, navigable programming, and sympathetic staff in pockets, but the systemic issues flagged by many reviewers create a credible risk for neglect, safety lapses, or delayed medical attention. For families willing to deploy active oversight, insist on specific accountability measures, and pursue prompt remediation for any red flags, the community may still be a workable option. For those prioritizing consistent, risk-averse care with transparent operations and a well-maintained facility, it may be prudent to explore alternatives that demonstrate steadier performance across staffing, clinical care, and environmental safety.
160 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Manchester (21 miles away) Gen Edw L Logan International (25 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Care One at Lowell in Lowell, MA is a vibrant and welcoming assisted living community. We offer a range of amenities to ensure our residents have a comfortable and enjoyable stay. Our on-site beauty salon allows residents to pamper themselves while our cable or satellite TV ensures they never miss their favorite shows. Our community operated transportation provides convenient access to nearby attractions and appointments, and the computer center allows residents to stay connected with loved ones.
Meals are an important part of our residents' day, and we provide delicious restaurant-style dining in our elegant dining room. For those who prefer more independence, our kitchenettes are fully equipped for meal preparation. Our staff takes care of all the housekeeping so that residents can focus on enjoying their time with friends and family.
We understand the importance of staying active, both physically and mentally, which is why we offer a fitness room, gaming room, small library, and wellness center for our residents' enjoyment. Our outdoor space provides a serene environment for relaxation or socializing.
Our care services ensure that each resident receives personalized assistance as needed. With 24-hour call system and supervision, help is always close by. Assistance with activities of daily living such as bathing, dressing, and transfers is provided by our compassionate staff. Medication management is also available to ensure that medications are taken correctly.
We cater to special dietary restrictions including diabetes diet and other dietary restrictions. Planned day trips and resident-run activities keep our residents engaged and entertained throughout the day. Concierge services are available for any additional needs or requests.
Located in Lowell, MA, we are surrounded by numerous amenities including cafes, pharmacies, physicians' offices, and restaurants - ensuring easy access to everything our residents may need.
At Care One at Lowell in Lowell, MA, we strive to create a warm and nurturing environment where seniors can thrive while receiving the support they need.
Care One At Lowell is located at 19 Varnum Street, Lowell, MA 01850 in Middlesex County, Massachusetts
Care One At Lowell on seniors.fyi includes 5 photos including images showing interior, chandelier, dining, waiting area, landscaping, brick building, lobby, reception desk, and more.
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