D'Youville Senior Care

Pros

• The memory center at D'Youville Life & Wellness Community is well-maintained and everything the reviewer wanted.
• The staff at D'Youville attends to the needs of patients, with doctors and nurses available on-site.
• The nutritionist at D'Youville takes the time to review every detail with family members.
• The facility offers a wide range of activities for patients, allowing them to choose what they want to participate in.
• D'Youville has various rooms and amenities such as a hair salon, outdoor balcony, and sensory room.
• The atmosphere at D'Youville is described as lovely, clean, and bustling with activities.
• The staff members at D'Youville have significant experience, with many of them having worked there for 15-20 years.
• Patients and visitors are greeted warmly by the receptionist at D'Youville.
• The overall environment at D'Youville is described as caring and home-like.

Cons

• The patient experienced neglect and lack of attention as their call button went unanswered and they were left to urinate on the bed.
• The patient was left crying on the floor with no assistance from the staff despite activating the bed alarm.
• The patient struggled to find a nurse when needed, indicating a lack of available staff.
• There was no one present at the front desk, potentially leading to delays in addressing patient concerns or queries.
• The negative experiences mentioned above indicate poor quality of care and service for patients at D'Youville Life & Wellness Community.

Review

D'Youville Life & Wellness Community seems to be a place that provides excellent care and support for patients with memory issues. One reviewer, whose mother is currently a resident, expresses their satisfaction with the facility's Memory Center. They were pleased with how well-maintained the center is and how attentive the staff members are to their mother's needs. The presence of both a doctor and a nurse on-site gives them peace of mind, knowing that immediate medical attention is readily available if required.

Another reviewer highlights the positive experiences their husband had while waiting to join D'Youville. The memory unit receives high praise for its quality and cleanliness, creating an inviting atmosphere for residents. Furthermore, it appears that there is always something happening at D'Youville as there is a constant bustle of activities for patients to engage in. The staff members, some of whom have been working at the facility for 15-20 years, are described as friendly and welcoming.

Both reviewers note that the staff members take their responsibilities seriously and provide exceptional care but offer contrasting experiences in terms of responsiveness. One reviewer recounts incidents where no one answered the patient's call button or bed alarm, leading to distressing situations such as peeing in bed or crying on the floor unattended. However, it should be noted that this experience does not seem to be representative of the overall care provided by D'Youville Life & Wellness Community.

In contrast, the other reviewer emphasizes how attentive and caring the staff members are within D'Youville. They describe feeling warmly welcomed upon entering the facility and highlight the receptionist's exceptional service. Their portrayal creates an image of a lively environment where patients are treated like family.

The amenities at D'Youville also receive positive remarks from both reviewers. There are various options for recreational activities offered throughout each day in different rooms designed specifically for these purposes. Patients can choose between engaging in math exercises, enjoying music sessions, or partaking in other activities personalized to their preferences. Additionally, the facility provides a range of additional services, including access to religious services, a hair salon, and even an outdoor balcony for residents to enjoy.

Overall, it appears that D'Youville Life & Wellness Community is a well-regarded facility with excellent amenities and dedicated staff members who prioritize patient care. While there may be occasional lapses in responsiveness as suggested by one reviewer's experience, the positive comments from both reviewers highlight the commitment of the staff and the overall warmth and vibrancy of this memory care community.

Physicians

• Global Care Group MD (0.6 miles)
• Chelmsford Family Practice (1 miles)
• Mark Gilchrist, MD (3 miles)
• Allergy & Asthma Specialists, PC (3.3 miles)
• Chelmsford Dermatology (3.3 miles)
• Massachusetts Eye Associates (3.3 miles)
• Harvard Vanguard Medical Associates (3.9 miles)

Pharmacies

• CVS Pharmacy (0.9 miles)
• Walgreens (0.9 miles)
• Alexander's Pharmacy (2.4 miles)
• Walgreens (2.6 miles)
• CVS Pharmacy (2.7 miles)
• Walgreens (3.1 miles)
• Walgreens (3.5 miles)

Restaurants

• China Star (0.9 miles)
• McDonald's (1.4 miles)
• Burger King (1.4 miles)
• Sully's Ice Cream Stand (1.9 miles)
• McDonald's (2.6 miles)
• Lo Kai Restaurant (2.7 miles)
• Tavern in the Square (2.9 miles)

Cafes

• Starbucks (1.5 miles)
• Triangle Store And Deli (1.8 miles)
• Heav'nly Donuts (5.3 miles)
• Whole Foods Market (6 miles)
• Panera Bread (6 miles)
• Aroma Joe's (6.3 miles)
• Pressed Cafe (6.4 miles)

Parks

• Friendship Park (3 miles)
• Benson's Park (8.8 miles)

Places of Worship

• First Baptist Church (5.1 miles)
• La Iglesia De Jesucristo De Los Santos De Los Últimos Días (8.7 miles)

Theaters

• AMC Tyngsboro 12 (5.3 miles)

Hospitals

• Tewksbury Hospital (8 miles)