Palm Manor

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Palm Manor

Palm Manor

40 Parkhurst Rd, Chelmsford, MA 01824

For more information about senior living options: (844) 490-3973

2.6 from 8 reviews
5 stars
3
4 stars
0
3 stars
0
2 stars
1
1 stars
4

Skilled Nursing Facility

Palm Manor Costs & Pricing

At Palm Manor, the monthly costs for accommodations reflect a premium compared to both Middlesex County and the broader state of Massachusetts. For a semi-private room, residents can expect to pay $7,920, which surpasses the county's average of $6,395 and the state's average of $5,805. Similarly, for those seeking more privacy in a private room, the cost at Palm Manor is $8,250 - again higher than Middlesex County's rate of $6,607 and Massachusetts' statewide average of $6,090. These figures suggest that while Palm Manor may come with a higher price tag, it likely offers unique amenities or services that justify these elevated costs.

Floor plansPalm ManorMiddlesex CountyMassachusetts
Semi-Private$7,920$6,395$5,805
Private$8,250$6,607$6,090

Overall Review of Palm Manor

Pros

  • pro The staff at the facility tries their best and many are friendly, creating a warm environment for patients.
  • pro Patients appreciate the fresh vegetables and homemade soups, highlighting the quality of food.
  • pro Activities like bingo and making Halloween cookies provide enjoyable experiences for residents.
  • pro One reviewer had a positive experience during their stay, praising the exceptional nursing staff throughout their treatment.
  • pro Residents find the rooms to be very clean, contributing to a pleasant atmosphere in the facility.
  • pro The rehab program is effective and meets the needs of patients, as reported by one satisfied resident's family member.

Cons

  • pro The nursing staff at the facility failed to respond promptly to call lights, often taking over 30 minutes to assist patients.
  • pro Many staff members seemed uninterested in their work, prioritizing personal conversations and distractions over patient care.
  • pro The quality of food served was consistently described as inedible, leading to significant weight loss for patients.
  • pro Patients experienced insufficient therapy sessions during their stay, which negatively impacted their rehabilitation progress.
  • pro There were reports of neglectful treatment, with some patients left unattended in distressing situations.
  • pro The facility was criticized for its poor hygiene standards, with dirty rooms and bathrooms reported by visitors.
  • pro Patients in critical conditions were not adequately monitored or assisted when they needed urgent help, leading to dangerous situations.
  • pro Overall staffing levels appeared inadequate for managing the needs of special care patients effectively, resulting in serious safety concerns.

Review

The experiences recounted in the reviews paint a complex picture of healthcare facilities, particularly those involved in rehabilitation and long-term care. The narratives range from deeply troubling accounts of neglect and inadequate treatment to positive testimonials that highlight genuinely caring staff and commendable services. These mixed reviews reveal the urgent need for improvement in areas such as staffing levels, patient care, and food quality — issues that are distressing for both patients and their families.

One particularly harrowing account details a patient who tragically experienced paralysis after catching COVID-19 during rehab for a knee injury. Following an acute deterioration, this individual was transferred between facilities until a serious medical condition—a broken neck at T2-T3—was identified, necessitating emergency surgery. The surgeon’s comments underscored the gravity of the situation; had there been any delays in treatment, the prognosis could have been dire. This alarming experience highlights serious concerns related to communication among medical staff and raises questions about how patient safety is monitored in such environments.

Another review paints a bleak picture of the nursing staff's responsiveness at one facility. The com consistently reported issues with call light response times—taking as long as 30 minutes for attention on several occasions—and remarked on instances where patients were left unattended while urgently calling for help. Such neglect can lead to dire consequences, especially for elderly individuals or those with chronic health conditions who depend heavily on timely assistance from caregivers. In contrast to these negative observations, some reports acknowledged that while certain nurses seemed overwhelmed or disengaged, others provided compassionate care amid challenging work conditions.

The quality of food also emerged as a point of contention across multiple reviews. One individual described losing weight during their stay due to what they deemed inedible meals served throughout their four-week rehabilitation period. This sentiment was echoed by another reviewer who lamented that their friend did not receive regular meal offerings and often struggled with poor-quality food options presented infrequently—or not at all—in ways that lacked consideration for dietary needs or preferences.

Amidst these concerns, there were also positive experiences shared by patients who appreciated aspects such as fresh vegetables and homemade soups prepared by dedicated staff members. Some residents mentioned enjoying recreational activities like bingo and baking holiday cookies together, illustrating moments of joy amidst their struggles with illness or recovery. However, even those who expressed satisfaction noted that understaffing remained an ongoing issue affecting the overall experience within these facilities.

In yet another review detailing a family member's unfortunate encounter with inadequate care following surgery, one son recounted how his elderly father had managed to drag himself down the hall seeking help after sustaining a head wound because no staff attended him when he needed urgent assistance. Similarly distressing was an account concerning a mother struggling with pneumonia; despite being unable to get assistance promptly when she actively alerted her caretakers about her choking hazard situation—this incident highlighted serious flaws in monitoring patients’ well-being during critical moments.

Finally, it is crucial to note that while many reviewers emphasized systemic problems within these nursing homes—ranging from insufficient staffing levels affecting patient care to subpar meal offerings—they still recognized individual caregivers' efforts toward providing compassionate service whenever possible. Nonetheless, it remains evident that substantial improvements are necessary across various facets of care provided in rehabilitation units and long-term care facilities if they hope to meet the needs of vulnerable populations relying on them now more than ever before.

Features

Housing

  • Studio apartments Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Guasts at mealtime Guasts at mealtime"Guests at mealtime" offer seniors the opportunity for social interaction, companionship, and a sense of community during meals, which can help combat feelings of loneliness and isolation commonly experienced in senior living environments. It can also enhance their overall dining experience and improve their mental and emotional well-being.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Overnight guests Overnight guestsOvernight guests provide companionship, social engagement, and emotional support for seniors in senior living communities. They can help reduce feelings of loneliness, isolation, and boredom, while also promoting mental well-being and overall quality of life. Additionally, overnight guests can offer a sense of familiarity and comfort for seniors who may be transitioning into a new living environment.
  • Private PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
  • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.

Transportation

  • Manchester (22 miles away) Manchester (22 miles away)
  • Transportation & parking Transportation & parkingTransportation and parking are vital for seniors as they offer access to essential services, activities, and social interactions. Reliable transportation options can help seniors maintain independence, stay connected within their community, and enjoy a higher quality of life. Additionally, convenient parking facilities ensure that seniors can easily access necessary resources and amenities without added stress or difficulty.

Care Services

  • Hospice care Hospice careHospice care is important for seniors as it provides specialized end-of-life support, pain management, and emotional comfort for both the senior and their loved ones. It allows seniors to maintain dignity, receive personalized care, and spend their remaining time in a peaceful and comfortable environment.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Physical therapy Physical therapyPhysical therapy is essential for seniors to maintain and improve their mobility, strength, and overall quality of life. It helps reduce pain, prevent falls, and enhance independence in daily activities. By promoting movement and function, physical therapy can help seniors stay active, healthy, and engaged in their communities.

Dining

  • Room service Room serviceRoom service is important for seniors in a senior living community because it provides convenience and allows them to have their meals delivered directly to their room. This can be especially beneficial for seniors who may have mobility issues or difficulty accessing the dining area. Room service ensures that seniors are able to receive nutritious meals without having to navigate through the facility, allowing them to maintain their independence and overall well-being.

Activities

  • Religious services Religious servicesReligious services provide seniors with a sense of community, support, and spiritual fulfillment, which can improve their overall well-being and mental health. It also offers them opportunities for socialization and connection with others who share their beliefs.

Languages Spoken

  • English EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.

Description

Palm Manor in Chelmsford, MA is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.

Residents can enjoy delicious meals served in a spacious dining room, where they can socialize with fellow residents and guests who are welcome to join during mealtime. The community also features a beautiful garden, providing a serene and peaceful outdoor space for relaxation and strolls.

Housekeeping services are provided to ensure that residents can enjoy a clean and tidy living environment without having to worry about daily chores. Palm Manor also offers private accommodations, allowing residents to have their own personal space while still being part of a supportive community.

For individuals in need of respite or short-term stays, Palm Manor provides flexible options to meet their specific needs. Transportation and parking facilities are available for easy access to nearby destinations.

In terms of care services, Palm Manor offers medication management to assist residents with proper dosing and monitoring. Physical therapy sessions are also available to help individuals maintain or regain mobility and physical function.

Additionally, the community boasts convenience with several amenities located nearby. Residents can explore the charming neighborhood through visits to three cafes and one park within close proximity. With 14 pharmacies nearby, obtaining medications is quick and hassle-free. There are also 11 physicians nearby for convenient access to medical care. For those who enjoy dining out or trying new cuisines, there are 14 restaurants within reach. Lastly, individuals who practice faith can find peace at one place of worship located nearby.

Palm Manor in Chelmsford, MA is committed to providing quality care, ample amenities, and convenient access to numerous facilities for an enriching assisted living experience.

Nearby Places of Interest

This part of Chelmsford, Massachusetts offers a variety of amenities that may be appealing to seniors looking for a convenient and vibrant community. With several cafes, restaurants, and pharmacies within close proximity, daily errands and social outings can easily be accomplished. Additionally, there are multiple physicians' offices in the area, providing easy access to medical care. The nearby parks offer recreational opportunities for outdoor activities and relaxation. For entertainment, there is a movie theater just a short drive away. In case of emergencies, there are hospitals in the vicinity for peace of mind. Overall, this part of Chelmsford provides a well-rounded environment with essential services and leisure options for seniors looking to settle down in the area.

Cafes

  • Starbucks (0.3 miles)
  • Triangle Store And Deli (2.1 miles)
  • Whole Foods Market (4.6 miles)
  • Heav'nly Donuts (5.7 miles)
  • Aroma Joe's (6.3 miles)
  • Starbucks (7.5 miles)
  • Panera Bread (7.5 miles)

Restaurants

  • Burger King (0.3 miles)
  • McDonald's (0.4 miles)
  • Sully's Ice Cream Stand (0.8 miles)
  • China Star (1.1 miles)
  • Zesty's Pizza (1.5 miles)
  • Tavern in the Square (1.9 miles)
  • McDonald's (2.1 miles)

Pharmacies

  • CVS Pharmacy (1.1 miles)
  • Walgreens (1.1 miles)
  • Walgreens (1.4 miles)
  • CVS Pharmacy (1.8 miles)
  • Walgreens (2.1 miles)
  • Alexander's Pharmacy (4.1 miles)
  • Walgreens (4.3 miles)

Physicians

  • Mark Gilchrist, MD (1.3 miles)
  • Global Care Group MD (1.5 miles)
  • Allergy & Asthma Specialists, PC (1.5 miles)
  • Chelmsford Dermatology (1.5 miles)
  • Massachusetts Eye Associates (1.5 miles)
  • Chelmsford Family Practice (1.7 miles)
  • Harvard Vanguard Medical Associates (2.4 miles)

Parks

  • Friendship Park (1.8 miles)
  • Castle in the Trees (8.3 miles)

Places of Worship

  • First Baptist Church (3.5 miles)
  • La Iglesia De Jesucristo De Los Santos De Los Últimos Días (9.5 miles)

Theaters

  • AMC Tyngsboro 12 (6.7 miles)

Hospitals

  • Tewksbury Hospital (7.4 miles)
  • Ascendant Healthcare (7.7 miles)

Frequently Asked Questions

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