Palm Manor in Chelmsford, MA

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Palm Manor

Palm Manor in Chelmsford, MA

Information last verified:

40 Parkhurst Rd, Chelmsford, MA 01824

For more information about senior living options: (844) 490-3973

4.3 from 43 reviews
5 stars
33
4 stars
2
3 stars
1
2 stars
2
1 stars
5

Palm Manor Costs & Pricing

At Palm Manor, the monthly costs for accommodations reflect a premium compared to both Middlesex County and the broader state of Massachusetts. For a semi-private room, residents can expect to pay $7,920, which surpasses the county's average of $6,395 and the state's average of $5,805. Similarly, for those seeking more privacy in a private room, the cost at Palm Manor is $8,250 - again higher than Middlesex County's rate of $6,607 and Massachusetts' statewide average of $6,090. These figures suggest that while Palm Manor may come with a higher price tag, it likely offers unique amenities or services that justify these elevated costs.

Floor plansPalm ManorMiddlesex CountyMassachusetts
Semi-Private$7,920$6,395$5,805
Private$8,250$6,607$6,090

Overall Review of Palm Manor

Pros

  • pro The nurses and aides are great.
  • pro The activities staff are wonderful.
  • pro Palm Springs is a great place for rehab services, with caring staff and administration.
  • pro The experience was wonderful and all staff provided a lot of help.
  • pro The staff are extremely polite and courteous to visitors.
  • pro Everyone is friendly and the facility is very clean.
  • pro The staff have been wonderful and always available to talk.
  • pro The staff are amazingly caring and friendly; residents feel at home.
  • pro The staff are very nice and welcoming.
  • pro Palm Springs is one of the best places for rehab, with excellent therapy and care; Sarai and Ruchi are amazing.
  • pro Mo has been very helpful with activities and entertainment for residents; the staff, especially in B Wing, are very nice.
  • pro The facility is clean and responsive to family meetings and resident requests.

Cons

  • pro The place smells of urine from the moment one enters.
  • pro Some staff are neglectful.
  • pro A staff member refused to help and told the resident she needed to use a bedpan, then walked away.
  • pro The resident ended up covered in her own urine, and her bedding wasn't fully changed.
  • pro Another staff member twisted the resident's legs, causing her to scream in pain.
  • pro The room is old, smells, and the bathroom is dirty.
  • pro The staff are lazy, sitting on their phones with their feet up on the desk.
  • pro The facility is a disgrace and really needs inspection.
  • pro The food was inedible, and the resident lost significant weight during the stay.

Review

Palm Manor in Chelmsford, MA is best suited for families seeking a rehab-forward environment where the nursing and aides deliver genuine warmth, hands-on care, and a hands-on therapy program. This community tends to pay off for loved ones who respond well to daily structure, friendly staff, and a clean, home-like setting. When rehab, daily activities, and approachable administrators are the priority, Palm Manor delivers with a level of consistency that many families value. It is not the place for those chasing a modern, resort-style facility or for families needing unwavering, around-the-clock clinical intensity. For those demands, alternatives with deeper medical oversight or more modern amenities may be a better fit.

That said, there are clear reasons to consider other options. A portion of reviewers flag inconsistent staffing, especially on overnight shifts, with lights and response times lagging at moments. Several accounts describe experiences where meals, food quality, or even basic attention fell short, including reports of odors, dated rooms, and occasionally uneven care. Billing and administrative communication issues also surface in some families’ experiences, underscoring a need for careful pre-enrollment review of financial terms and service expectations. For seniors who require consistent rapid response, exhaustive medical management, or specialized dementia programming, Palm Manor may not meet every need, and alternatives with stronger 24/7 clinician presence or more robust safety protocols could be preferable.

The strongest positives center on the people who staff Palm Manor. Nurses and aides are repeatedly praised for their kindness, competence, and approachability, with activity staff and rehabilitation teams singled out for going “above and beyond.” Therapy programs, particularly physical therapy, are frequently highlighted as effective, with therapists who guide progress and maintain momentum. Social workers and front-desk staff are cited for practical, compassionate support, and leadership presence at the facility is appreciated by families who want reassurance that issues are being addressed. Cleanliness and a welcoming ambiance recur as notable strengths, helping residents feel at home even as they navigate rehab and recovery. When the internal culture works, the care looks deeply personal and capable.

The flip side is dismantling the overall sense of reliability that families hope for. Food quality is a recurring grievance, ranging from meals that are cold or unappetizing to a sense that nourishment isn’t consistently prioritized. Multiple reviews describe odors, dated rooms, and uneven attention to basic comfort or hygiene, including troubling anecdotes about night-time staffing and bedside needs not being promptly met. While many staff are described as caring, the inconsistency across shifts and wings creates uneven experiences, some residents thrive, others struggle with delayed assistance or communication gaps. These variances matter: for some families, the difference between a good day and a difficult one hinges on the day’s shift and the specific staff member on duty.

Ultimately, the calculus hinges on what families value most. If a loved one needs daily therapy engagement, meaningful activities, cleanliness, and relational warmth from caregivers, Palm Manor’s proven strengths deliver solid momentum toward recovery and daily well-being. The ability to count on friendly faces, reliable therapy routines, and an administrator who is accessible can translate into meaningful peace of mind for families that prioritize human connection and steady progress. However, if the priority includes always-on clinical oversight, consistently premium dining quality, and uniformly rapid response to every call light, the risk of uneven experiences grows, and the attraction of alternatives with more rigorous staffing and upscale accommodations becomes compelling.

For families evaluating Palm Manor, a practical plan of action clarifies the decision. Schedule a visit and request to meet the therapy team and the administrator to gauge responsiveness and communication style. Inquire about current staffing ratios by shift, and ask to observe how call lights are handled during different times of day. Review the most recent resident and family surveys, and request a specific care plan that aligns with prognosis and needs, especially for those requiring ongoing PT/OT and nursing oversight. Clarify billing practices, including what is covered by MassHealth or private pay, and secure a clear understanding of post-discharge planning and continuum-of-care options. With disciplined due diligence, Palm Manor can be either a trusted, effective rehab home or a facility that leads families to seek a better-aligned alternative.

Features

Housing

  • Studio apartments Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Guasts at mealtime Guasts at mealtime"Guests at mealtime" offer seniors the opportunity for social interaction, companionship, and a sense of community during meals, which can help combat feelings of loneliness and isolation commonly experienced in senior living environments. It can also enhance their overall dining experience and improve their mental and emotional well-being.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Overnight guests Overnight guestsOvernight guests provide companionship, social engagement, and emotional support for seniors in senior living communities. They can help reduce feelings of loneliness, isolation, and boredom, while also promoting mental well-being and overall quality of life. Additionally, overnight guests can offer a sense of familiarity and comfort for seniors who may be transitioning into a new living environment.
  • Private PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
  • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.

Transportation

  • Manchester (22 miles away) Manchester (22 miles away)
  • Transportation & parking Transportation & parkingTransportation and parking are vital for seniors as they offer access to essential services, activities, and social interactions. Reliable transportation options can help seniors maintain independence, stay connected within their community, and enjoy a higher quality of life. Additionally, convenient parking facilities ensure that seniors can easily access necessary resources and amenities without added stress or difficulty.

Care Services

  • Hospice care Hospice careHospice care is important for seniors as it provides specialized end-of-life support, pain management, and emotional comfort for both the senior and their loved ones. It allows seniors to maintain dignity, receive personalized care, and spend their remaining time in a peaceful and comfortable environment.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Physical therapy Physical therapyPhysical therapy is essential for seniors to maintain and improve their mobility, strength, and overall quality of life. It helps reduce pain, prevent falls, and enhance independence in daily activities. By promoting movement and function, physical therapy can help seniors stay active, healthy, and engaged in their communities.

Dining

  • Room service Room serviceRoom service is important for seniors in a senior living community because it provides convenience and allows them to have their meals delivered directly to their room. This can be especially beneficial for seniors who may have mobility issues or difficulty accessing the dining area. Room service ensures that seniors are able to receive nutritious meals without having to navigate through the facility, allowing them to maintain their independence and overall well-being.

Activities

  • Religious services Religious servicesReligious services provide seniors with a sense of community, support, and spiritual fulfillment, which can improve their overall well-being and mental health. It also offers them opportunities for socialization and connection with others who share their beliefs.

Languages Spoken

  • English EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.

Description

Palm Manor in Chelmsford, MA is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.

Residents can enjoy delicious meals served in a spacious dining room, where they can socialize with fellow residents and guests who are welcome to join during mealtime. The community also features a beautiful garden, providing a serene and peaceful outdoor space for relaxation and strolls.

Housekeeping services are provided to ensure that residents can enjoy a clean and tidy living environment without having to worry about daily chores. Palm Manor also offers private accommodations, allowing residents to have their own personal space while still being part of a supportive community.

For individuals in need of respite or short-term stays, Palm Manor provides flexible options to meet their specific needs. Transportation and parking facilities are available for easy access to nearby destinations.

In terms of care services, Palm Manor offers medication management to assist residents with proper dosing and monitoring. Physical therapy sessions are also available to help individuals maintain or regain mobility and physical function.

Additionally, the community boasts convenience with several amenities located nearby. Residents can explore the charming neighborhood through visits to three cafes and one park within close proximity. With 14 pharmacies nearby, obtaining medications is quick and hassle-free. There are also 11 physicians nearby for convenient access to medical care. For those who enjoy dining out or trying new cuisines, there are 14 restaurants within reach. Lastly, individuals who practice faith can find peace at one place of worship located nearby.

Palm Manor in Chelmsford, MA is committed to providing quality care, ample amenities, and convenient access to numerous facilities for an enriching assisted living experience.

Nearby Places of Interest

This part of Chelmsford, Massachusetts offers a variety of amenities that may be appealing to seniors looking for a convenient and vibrant community. With several cafes, restaurants, and pharmacies within close proximity, daily errands and social outings can easily be accomplished. Additionally, there are multiple physicians' offices in the area, providing easy access to medical care. The nearby parks offer recreational opportunities for outdoor activities and relaxation. For entertainment, there is a movie theater just a short drive away. In case of emergencies, there are hospitals in the vicinity for peace of mind. Overall, this part of Chelmsford provides a well-rounded environment with essential services and leisure options for seniors looking to settle down in the area.

Cafes

  • Starbucks (0.3 miles)
  • Triangle Store And Deli (2.1 miles)
  • Whole Foods Market (4.6 miles)
  • Heav'nly Donuts (5.7 miles)
  • Aroma Joe's (6.3 miles)
  • Starbucks (7.5 miles)
  • Panera Bread (7.5 miles)

Restaurants

  • Burger King (0.3 miles)
  • McDonald's (0.4 miles)
  • Sully's Ice Cream Stand (0.8 miles)
  • China Star (1.1 miles)
  • Zesty's Pizza (1.5 miles)
  • Tavern in the Square (1.9 miles)
  • McDonald's (2.1 miles)

Pharmacies

  • CVS Pharmacy (1.1 miles)
  • Walgreens (1.1 miles)
  • Walgreens (1.4 miles)
  • CVS Pharmacy (1.8 miles)
  • Walgreens (2.1 miles)
  • Alexander's Pharmacy (4.1 miles)
  • Walgreens (4.3 miles)

Physicians

  • Mark Gilchrist, MD (1.3 miles)
  • Global Care Group MD (1.5 miles)
  • Allergy & Asthma Specialists, PC (1.5 miles)
  • Chelmsford Dermatology (1.5 miles)
  • Massachusetts Eye Associates (1.5 miles)
  • Chelmsford Family Practice (1.7 miles)
  • Harvard Vanguard Medical Associates (2.4 miles)

Parks

  • Friendship Park (1.8 miles)
  • Castle in the Trees (8.3 miles)

Places of Worship

  • First Baptist Church (3.5 miles)
  • La Iglesia De Jesucristo De Los Santos De Los Últimos Días (9.5 miles)

Theaters

  • AMC Tyngsboro 12 (6.7 miles)

Hospitals

  • Tewksbury Hospital (7.4 miles)
  • Ascendant Healthcare (7.7 miles)

Frequently Asked Questions

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