Palm Manor in Chelmsford, MA

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Palm Manor

Palm Manor in Chelmsford, MA

40 Parkhurst Rd, Chelmsford, MA 01824

For more information about senior living options: (844) 490-3973

4.2 from 36 reviews
5 stars
27
4 stars
1
3 stars
1
2 stars
2
1 stars
5

Skilled Nursing Facility

Palm Manor Costs & Pricing

At Palm Manor, the monthly costs for accommodations reflect a premium compared to both Middlesex County and the broader state of Massachusetts. For a semi-private room, residents can expect to pay $7,920, which surpasses the county's average of $6,395 and the state's average of $5,805. Similarly, for those seeking more privacy in a private room, the cost at Palm Manor is $8,250 - again higher than Middlesex County's rate of $6,607 and Massachusetts' statewide average of $6,090. These figures suggest that while Palm Manor may come with a higher price tag, it likely offers unique amenities or services that justify these elevated costs.

Floor plansPalm ManorMiddlesex CountyMassachusetts
Semi-Private$7,920$6,395$5,805
Private$8,250$6,607$6,090

Overall Review of Palm Manor

Pros

  • pro The staff are amazingly caring and friendly, and residents feel at home.
  • pro The facility is very clean and residents seem comfortable and well cared for.
  • pro Many staff members go above and beyond to assist residents.
  • pro Front desk staff, including Sarai, are amazing, and administrator Ruchi does an amazing job.
  • pro Physical therapy is wonderful, especially Young.
  • pro The food is good, with fresh vegetables, homemade soups, and pizzas, and meals are well received; rooms are clean.

Cons

  • pro The facility smells of urine from the moment one walks in.
  • pro Some staff are neglectful and fail to assist residents in need, leaving them in pain.
  • pro A resident was left without help to use the bathroom and ended up covered in urine, with bedding not changed.
  • pro An aide moved a resident's legs too quickly, twisting them and causing pain.
  • pro The place seems to be going downhill as many staff are not invested in their roles.
  • pro The room is old and dirty, and the bathroom was filthy.
  • pro The staff are lazy, often on their phones and indifferent to residents.
  • pro Meals are inconsistent or poor, with residents sometimes not getting meals and some food described as the worst.

Review

Palm Manor in Chelmsford is best suited for seniors who want a warm, home-like environment with a clear emphasis on rehabilitation and daily life routines, delivered by genuinely caring staff. It works for families that value approachable leadership on site and can engage with ongoing care planning to address bumps in service. This facility is a solid fit for residents who appreciate clean surroundings, decent food, and ?????e activity programming, as long as expectations acknowledge some variability in staffing and consistency. It is less ideal for those whose priority is a uniformly high nurse-to-patient ratio, rapid call-light responses at all hours, or a brand-new, modern setting.

Those weighing options should explicitly consider alternatives if 24/7 medical intensity and flawless daily operations are non-negotiable. Other communities with larger nursing teams, greater predictability in call-light response, or more contemporary infrastructure may better suit residents with complex medical needs or dementia requiring near-constant monitoring. Families also may prefer facilities with emphasis on standardized QA processes, predictable meal service, and less dated aesthetics. Palm Manor can be a good match, but it demands a tolerance for uneven staffing and occasional service gaps.

The strongest pros lie in the human touch and rehab orientation. Reviewers repeatedly highlight staff who are caring, friendly, and accessible, with many accounts of aides and therapists going above and beyond. Cleanliness stands out, and dining receives praise for fresh vegetables, soups, and homemade dishes. The rehab program itself is repeatedly described as effective, with dedicated therapists and a strength in coordinating care through social workers and managers. Admin presence on the premises - characterized by hands-on leadership and a willingness to engage with families - adds a layer of reassurance that concerns can be addressed in real time.

Yet the main cons pull in the opposite direction. A number of reviews point to staffing gaps and inconsistent attention, including delays in answering call lights and variable nighttime coverage. Disturbing anecdotes about neglect, slow responses to urgent needs, and uncomfortable patient experiences cannot be dismissed. The facility also reads as dated in places, with some rooms and bathrooms showing wear, and there are repeated comments about inconsistent meal service and, in some cases, subpar safety practices. Billing and administrative missteps have surfaced in a handful of reviews, suggesting the need for careful contract reviews and ongoing oversight.

In balancing these factors, the positives can offset many worries when the rehab mission and staff-driven culture are strong on any given shift. When the leadership team is actively present and communicative, families tend to feel heard, and the visible commitment to resident comfort - clean rooms, good food, meaningful activities - becomes a tangible strength. But the downsides - staffing volatility, occasional care gaps, and an aging facility - remain meaningful risks that can flip an otherwise solid experience into a frustrating one, especially during a family member's urgent health needs. The decision thus hinges on prioritizing rehab quality and day-to-day warmth over the steadiness of every shift.

For families evaluating Palm Manor, concrete steps matter. Ask for current staffing ratios by shift, and request to see recent QA metrics or survey results. Arrange to observe a therapy session and a meal service to gauge consistency, food quality, and responsiveness. Clarify whether the unit emphasis is primarily rehab or long-term nursing, and confirm what is included in the price for therapy, nursing care, and ancillary services. If the aim is to align with a facility that delivers compassionate care, a tangible rehab program, and a leadership presence that can drive accountability, Palm Manor offers a workable, practical option. If, however, the priority is ironclad reliability, modernization, and uniformly prompt responsiveness, it may be wise to explore alternatives that deliver those foundations more consistently.

Features

Housing

  • Studio apartments Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Guasts at mealtime Guasts at mealtime"Guests at mealtime" offer seniors the opportunity for social interaction, companionship, and a sense of community during meals, which can help combat feelings of loneliness and isolation commonly experienced in senior living environments. It can also enhance their overall dining experience and improve their mental and emotional well-being.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Overnight guests Overnight guestsOvernight guests provide companionship, social engagement, and emotional support for seniors in senior living communities. They can help reduce feelings of loneliness, isolation, and boredom, while also promoting mental well-being and overall quality of life. Additionally, overnight guests can offer a sense of familiarity and comfort for seniors who may be transitioning into a new living environment.
  • Private PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
  • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.

Transportation

  • Manchester (22 miles away) Manchester (22 miles away)
  • Transportation & parking Transportation & parkingTransportation and parking are vital for seniors as they offer access to essential services, activities, and social interactions. Reliable transportation options can help seniors maintain independence, stay connected within their community, and enjoy a higher quality of life. Additionally, convenient parking facilities ensure that seniors can easily access necessary resources and amenities without added stress or difficulty.

Care Services

  • Hospice care Hospice careHospice care is important for seniors as it provides specialized end-of-life support, pain management, and emotional comfort for both the senior and their loved ones. It allows seniors to maintain dignity, receive personalized care, and spend their remaining time in a peaceful and comfortable environment.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Physical therapy Physical therapyPhysical therapy is essential for seniors to maintain and improve their mobility, strength, and overall quality of life. It helps reduce pain, prevent falls, and enhance independence in daily activities. By promoting movement and function, physical therapy can help seniors stay active, healthy, and engaged in their communities.

Dining

  • Room service Room serviceRoom service is important for seniors in a senior living community because it provides convenience and allows them to have their meals delivered directly to their room. This can be especially beneficial for seniors who may have mobility issues or difficulty accessing the dining area. Room service ensures that seniors are able to receive nutritious meals without having to navigate through the facility, allowing them to maintain their independence and overall well-being.

Activities

  • Religious services Religious servicesReligious services provide seniors with a sense of community, support, and spiritual fulfillment, which can improve their overall well-being and mental health. It also offers them opportunities for socialization and connection with others who share their beliefs.

Languages Spoken

  • English EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.

Description

Palm Manor in Chelmsford, MA is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.

Residents can enjoy delicious meals served in a spacious dining room, where they can socialize with fellow residents and guests who are welcome to join during mealtime. The community also features a beautiful garden, providing a serene and peaceful outdoor space for relaxation and strolls.

Housekeeping services are provided to ensure that residents can enjoy a clean and tidy living environment without having to worry about daily chores. Palm Manor also offers private accommodations, allowing residents to have their own personal space while still being part of a supportive community.

For individuals in need of respite or short-term stays, Palm Manor provides flexible options to meet their specific needs. Transportation and parking facilities are available for easy access to nearby destinations.

In terms of care services, Palm Manor offers medication management to assist residents with proper dosing and monitoring. Physical therapy sessions are also available to help individuals maintain or regain mobility and physical function.

Additionally, the community boasts convenience with several amenities located nearby. Residents can explore the charming neighborhood through visits to three cafes and one park within close proximity. With 14 pharmacies nearby, obtaining medications is quick and hassle-free. There are also 11 physicians nearby for convenient access to medical care. For those who enjoy dining out or trying new cuisines, there are 14 restaurants within reach. Lastly, individuals who practice faith can find peace at one place of worship located nearby.

Palm Manor in Chelmsford, MA is committed to providing quality care, ample amenities, and convenient access to numerous facilities for an enriching assisted living experience.

Nearby Places of Interest

This part of Chelmsford, Massachusetts offers a variety of amenities that may be appealing to seniors looking for a convenient and vibrant community. With several cafes, restaurants, and pharmacies within close proximity, daily errands and social outings can easily be accomplished. Additionally, there are multiple physicians' offices in the area, providing easy access to medical care. The nearby parks offer recreational opportunities for outdoor activities and relaxation. For entertainment, there is a movie theater just a short drive away. In case of emergencies, there are hospitals in the vicinity for peace of mind. Overall, this part of Chelmsford provides a well-rounded environment with essential services and leisure options for seniors looking to settle down in the area.

Cafes

  • Starbucks (0.3 miles)
  • Triangle Store And Deli (2.1 miles)
  • Whole Foods Market (4.6 miles)
  • Heav'nly Donuts (5.7 miles)
  • Aroma Joe's (6.3 miles)
  • Starbucks (7.5 miles)
  • Panera Bread (7.5 miles)

Restaurants

  • Burger King (0.3 miles)
  • McDonald's (0.4 miles)
  • Sully's Ice Cream Stand (0.8 miles)
  • China Star (1.1 miles)
  • Zesty's Pizza (1.5 miles)
  • Tavern in the Square (1.9 miles)
  • McDonald's (2.1 miles)

Pharmacies

  • CVS Pharmacy (1.1 miles)
  • Walgreens (1.1 miles)
  • Walgreens (1.4 miles)
  • CVS Pharmacy (1.8 miles)
  • Walgreens (2.1 miles)
  • Alexander's Pharmacy (4.1 miles)
  • Walgreens (4.3 miles)

Physicians

  • Mark Gilchrist, MD (1.3 miles)
  • Global Care Group MD (1.5 miles)
  • Allergy & Asthma Specialists, PC (1.5 miles)
  • Chelmsford Dermatology (1.5 miles)
  • Massachusetts Eye Associates (1.5 miles)
  • Chelmsford Family Practice (1.7 miles)
  • Harvard Vanguard Medical Associates (2.4 miles)

Parks

  • Friendship Park (1.8 miles)
  • Castle in the Trees (8.3 miles)

Places of Worship

  • First Baptist Church (3.5 miles)
  • La Iglesia De Jesucristo De Los Santos De Los Últimos Días (9.5 miles)

Theaters

  • AMC Tyngsboro 12 (6.7 miles)

Hospitals

  • Tewksbury Hospital (7.4 miles)
  • Ascendant Healthcare (7.7 miles)

Frequently Asked Questions

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