Palm Center

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  • Interior

    An elegant dining room with neatly arranged tables and chairs.
  • Building

    The entrance to the Palm Center, featuring a maroon awning and clear signage against a brick facade.
  • Architecture

    A view of a building with a parking lot under a cloudy sky.
  • Landscaping

    A sign for the Palm Center located at a healthcare facility, with the PowerBack program highlighted in a scenic outdoor setting.
  • Kitchen

    A tidy kitchen with beige cabinets, a white refrigerator, and various cleaning supplies on the countertop.
  • Healthcare

    A hospital room with two beds and medical equipment.

Palm Center

40 Parkhurst Road, Chelmsford, MA 01824

For more information about senior living options: (844) 490-3973

3.2 from 9 reviews
5 stars
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4 stars
2
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0
2 stars
2
1 stars
2

Skilled Nursing Facility

Overall Review

Pros

  • pro The caregivers at the facility are described as caring, skilled, and compassionate professionals who work very hard to provide quality care.
  • pro The rehabilitation team is noted for being excellent, with staff frequently checking on patients and providing support.
  • pro Many residents appreciate the fresh vegetables, homemade soups, and overall quality of the food served at the facility.
  • pro One individual highlights that their experience was overwhelmingly positive due to exceptional nursing staff throughout their stay.
  • pro The facility is commended for keeping the rooms very clean and providing enjoyable activities like bingo and holiday cookie-making.

Cons

  • pro The patient did not receive adequate rehab, as the aides kept her in a wheelchair instead of encouraging her to walk.
  • pro Wrong medication was given to the patient for her blood pressure.
  • pro One visitor observed that their friend did not receive three meals during her stay and was often served unappetizing food.
  • pro The facilities were described as old and dirty, with a particularly filthy bathroom, leading to concerns about cleanliness and hygiene.
  • pro A patient experienced a distressing situation where her call light went unanswered, leaving her in panic at an advanced age with choking issues.
  • pro A reviewer expressed disappointment that nursing homes generally seem to be understaffed and unable to properly monitor patients with special needs.
  • pro Despite acknowledging some friendly staff members, there were complaints about laziness, with staff noted for being on their phones rather than attending to patients' needs.

Review

The experiences of families and patients at various rehabilitation and nursing facilities paint a complex picture of elder care, highlighting both commendable aspects and areas needing significant improvement. One consistent theme across multiple reports is the profound dedication exhibited by some staff members. Family members have noted that caregivers often work tirelessly, displaying compassion and professionalism amidst overwhelming patient loads. A frequent visitor to one facility recounted their mother’s recovery journey marked by excellent physical therapy, occupational therapy, wound care, and attentive nursing support. This caregiver emphasized the critical role family presence plays in advocating for necessary care and ensuring that patients receive adequate attention within an overburdened system.

Despite these positive remarks about staff professionalism and the quality of rehabilitation services, many reviews also reflect serious concerns regarding staffing levels and patient safety. Some patrons reported that their loved ones experienced inadequate assistance with mobility; for instance, there were complaints about aides relying too heavily on wheelchairs when patients needed more encouragement to walk. Instances of mismanagement were alarming as well—medications prescribed did not always align with patient needs, raising questions about oversight in medication administration.

Moreover, several accounts highlighted distressing moments where residents faced dire situations due to insufficient staff response times. One heartbreaking story detailed an elderly man who risked severe injury after experiencing a head wound from surgery while being unable to summon help effectively in an emergency situation. Despite the apparent efforts of the facility's staff members to provide essential support daily, such incidents underscore a systemic issue: attending to basic safety protocols seems compromised under heavy workloads.

The food service at various facilities appeared to be another area rife with inconsistency. While some residents praised meals for being fresh and homemade—expressing enjoyment particularly for soups and pizza—others shared abysmal dining experiences characterized by unappetizing meal options delivered haphazardly or irregularly throughout the day. Such disparities in meal quality can significantly impact the well-being of residents who may already be struggling emotionally or physically during challenging times.

Overall cleanliness also emerged as a point of contention among reviewers; reports indicated that rooms could feel dated or poorly maintained, contributing negatively to the overall atmosphere within certain facilities. A strong emphasis on cleanliness and hygiene is vital for any healthcare setting yet seemed lacking in some cases mentioned above. Patients deserve spaces conducive to healing rather than environments that evoke discomfort or neglect.

In conclusion, these reviews give voice to both appreciation for dedicated caregiving and frustration over systemic shortcomings within eldercare facilities. It is evident that while many caregivers strive to make a difference through compassionate actions amidst overwhelming responsibilities, structural changes are necessary for enhancing patient safety standards and ensuring timely responses to resident needs. Visitors must be vigilant advocates during their loved ones' stays—actively engaging with staff not only promotes better care but also fosters relationships built on mutual respect between families and healthcare providers. Ultimately, increased awareness can lead toward improved conditions for those reliant on rehabilitation centers as they navigate challenging health journeys.

Features

Housing

  • 21 resident community capacity 21 resident community capacity
  • Studio apartments Studio apartments

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Beautician on-site Beautician on-site
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Dining room Dining room
  • Fully furnished Fully furnished
  • Garden Garden
  • Guasts at mealtime Guasts at mealtime
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Overnight guests Overnight guests
  • Respite or short term stays offered Respite or short term stays offered
  • Telephone Telephone
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Transportation & parking Transportation & parking

Care Services

  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Diabetes diet Diabetes diet
  • Hospice care Hospice care
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Physical therapy Physical therapy
  • Special dietary restrictions Special dietary restrictions
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Room service Room service
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Religious services Religious services
  • Scheduled daily activities Scheduled daily activities

Languages Spoken

  • English English

Description

The Palm Center in Chelmsford, MA is a senior living community that offers a range of amenities and care services to meet the needs of its residents. The community features a beauty salon where residents can enjoy spa services, as well as cable or satellite TV in their fully furnished apartments. There is a dining room where delicious meals are served, and housekeeping services ensure that the living spaces are clean and comfortable.

Residents of the Palm Center can enjoy the beautiful garden and outdoor spaces, perfect for relaxing and taking in the fresh air. Overnight guests are welcome, and respite or short term stays are offered for those who need temporary care. Telephone access and Wi-Fi/high-speed internet keep residents connected with their loved ones.

The care services provided at Palm Center include 24-hour supervision to ensure the safety and well-being of residents. Trained staff offer assistance with activities of daily living such as bathing, dressing, and transferring. There is coordination with health care providers to ensure that residents receive proper medical care. Special dietary restrictions such as diabetes diet are accommodated, and medication management is provided. The community also offers physical therapy to help maintain mobility and mental wellness programs to support cognitive function.

Transportation arrangements are available for medical appointments, and there is ample parking for residents who have their own vehicles. Room service is available for dining convenience, and special dietary restrictions can be accommodated. Religious services are held regularly on-site, providing spiritual support to residents. Scheduled daily activities provide opportunities for socialization, entertainment, and exploration.

The Palm Center is conveniently located near several cafes, parks, pharmacies, physicians' offices, restaurants, and places of worship. This allows residents easy access to various amenities within close proximity to enhance their quality of life.

Overall, the Palm Center in Chelmsford offers seniors a comfortable and supportive environment with numerous amenities and care services designed to meet their individual needs while promoting independence and overall well-being.

Nearby Places of Interest

This section of Chelmsford, Massachusetts, offers a variety of amenities within close proximity. There are several cafes and restaurants nearby for convenient dining options, as well as pharmacies and physicians for accessible healthcare services. The area also features a few parks for leisurely walks or outdoor activities. Places of worship are available for spiritual needs, and a theater is located within a reasonable distance for entertainment. In case of emergencies, there are hospitals within a short driving distance. Overall, this part of Chelmsford provides a mix of convenience and essential services that may be appealing to seniors looking for a comfortable living environment.

Cafes

  • Starbucks (0.3 miles)
  • Triangle Store And Deli (2.1 miles)
  • Whole Foods Market (4.6 miles)
  • Heav'nly Donuts (5.7 miles)
  • Aroma Joe's (6.3 miles)
  • Starbucks (7.5 miles)
  • Panera Bread (7.5 miles)

Restaurants

  • Burger King (0.3 miles)
  • McDonald's (0.4 miles)
  • Sully's Ice Cream Stand (0.8 miles)
  • China Star (1.1 miles)
  • Zesty's Pizza (1.5 miles)
  • Tavern in the Square (1.9 miles)
  • McDonald's (2.1 miles)

Pharmacies

  • CVS Pharmacy (1.1 miles)
  • Walgreens (1.1 miles)
  • Walgreens (1.4 miles)
  • CVS Pharmacy (1.8 miles)
  • Walgreens (2.1 miles)
  • Alexander's Pharmacy (4.1 miles)
  • Walgreens (4.3 miles)

Physicians

  • Mark Gilchrist, MD (1.3 miles)
  • Global Care Group MD (1.5 miles)
  • Allergy & Asthma Specialists, PC (1.5 miles)
  • Chelmsford Dermatology (1.5 miles)
  • Massachusetts Eye Associates (1.5 miles)
  • Chelmsford Family Practice (1.7 miles)
  • Harvard Vanguard Medical Associates (2.4 miles)

Parks

  • Friendship Park (1.8 miles)
  • Castle in the Trees (8.3 miles)

Places of Worship

  • First Baptist Church (3.5 miles)
  • La Iglesia De Jesucristo De Los Santos De Los Últimos Días (9.5 miles)

Theaters

  • AMC Tyngsboro 12 (6.7 miles)

Hospitals

  • Tewksbury Hospital (7.4 miles)
  • Ascendant Healthcare (7.7 miles)

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