259 Baldwin Street, Lowell, MA 01851
For more information about senior living options: (844) 490-3973
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The staff treat residents very well. The rooms are kept neat and tidy. The director, Patrick, is consistently present and easy to talk to. The facility has been updated recently, including painting of rooms and installation of new beds. New ownership is making efforts to modernize the facility. Residents have gained weight and are participating in group activities. The place is described as clean, safe, and kind.
They claim the facility neglected their father and vow to be called out for it. They say only two directors listed on the website still work there, most replacements have left, the building is old, and money isn't spent on repairs. They assert the facility doesn't pay its bills and advise others not to do business with them. They note the parking entrance is on Westford Street, not Baldwin. They allege their mother stayed briefly, staff did not remove her from the bed, she looked weak and horrible, and her slippers were lost and never replaced. They describe the place as horrible and say they would give zero stars. They remark that the facility is not the most modern or up-to-date nursing home.There is a strong current of anger and heartbreak running through the accounts shared by families connected to this facility. One reviewer casts a sharp, accusatory light from the outset: "I won't forget how you treated my father. I won't rest until you're called out for your neglect." The same voice also questions the very leadership of the place, pointing out that "the directors that are listed on their website, only 2 still work there. Most of the replacements have also already left." The sense of frustration is matched by a concrete critique of the facility's upkeep and financial practices, with the speaker insisting that the building is old and that "money is not spent to fix anything," and starkly declaring that "if I could give ZERO stars, I would!!!!!" The message is blunt and singular: this is a place where the basic duties of care and stewardship seem to have fallen short, at least according to this set of experiences.
Complementing that indictment, a separate post adds a practical and logistical grievance that compounds the sense of neglect. The reviewer notes that "they don't pay their bills," urging others not to do business with the facility. There is a practical detail that accompanies the emotional critique: the parking entrance is on Westford Street, not Baldwin. The comment underlines the impression that even seemingly small, everyday aspects - like how visitors access the building - are overlooked or mishandled, contributing to an overall sense of disorder and disregard for residents and families alike.
Another review presents a more personal and painful sequence of events. The writer explains that their mother came to the facility for a short stay because her caretaker had a family emergency, and the stay became entangled with insurance listings. The account then shifts to a distressing scene: from the very day she was admitted, they felt "they never got her off that bed," and when it came time to pick her up, the writer cried, because their mother "looked horrible, she looked weak." The loss of a pair of slippers - "their slippers which I paid $60.00 dollars at her foot Dr office" - highlights a tangible, almost everyday betrayal that can accompany perceived neglect. The reviewer closes with a stark verdict: "I give them 0 stars it's a horrible place," encapsulating the emotional weight of a family's sense of failure to protect and care for a vulnerable relative.
In contrast, another perspective offers a far more hopeful narrative, describing a different experience with "my mother" at the same facility. This reviewer frames the place as a place of meaningful care despite its imperfections: "Yes, it has been a lot of ups and downs, however, T&C has done a great job handling my mother." They report that their mother, despite dementia and increasing frailty, was treated with consistent kindness and respect. They describe visits at all hours as producing an impression of care - "she is immaculately dressed and groomed, her room is always neat and tidy." They observe positive changes, noting that their mother "has put on weight and is now joining in with some of the other residents on group activities." The reviewer also acknowledges that the facility is not the most modern or up-to-date, but emphasizes safety, cleanliness, and the quality of interpersonal care as the core strengths.
That same glowing account adds a timely update about ownership and renovation efforts. The reviewer mentions that "T&C was recently sold this past year and the new owners are trying very hard to update the facility." Specific improvements are cited: "My mother's room has recently been painted and new beds were put in all the bedrooms on her wing." The presence and demeanor of the director, Patrick, are highlighted as a reassuring sign: "The director, Patrick, appears to always be there and he couldn't be nicer or easier to talk to." The overall message in this account is cautious optimism: while it's clear that the facility is not the most modern, it is described as a place of care that is clean and safe, and a place where a family can feel their loved one is being treated with kindness.
Taken together, these reviews present a nuanced portrait of a facility that inspires strong, divergent reactions. The negative voices emphasize neglect, financial mismanagement, maintenance neglect, and the emotional toll on families who feel their loved ones were not protected or properly looked after. The more positive voice highlights consistent care, attentiveness, and meaningful improvements under new ownership, underscoring that residents can experience dignity, warmth, and belonging even as the site ages and grows. The repetition of specific details - the outdated building, staff turnover, and the visible impact on residents' daily lives - gives the impression of a place in transition, where old problems may be addressed by new leadership and renewed commitments, but lingering memories of past shortcomings continue to color perceptions.
For families considering this facility, the spectrum of experiences suggests a careful, up-close evaluation is essential. Some residents may benefit from attentive, respectful care and steady improvements under new ownership, while others may encounter troubling neglect or disorganization that deeply affects both residents and their loved ones. The parking note and the address detail, while small, point to the broader need for transparency and attention to every facet of the resident experience - from the way staff communicate with families to the way the building is maintained and operations are managed. In short, this facility appears to be at a crossroads: a place that has faced serious criticisms and, in at least some cases, shown meaningful progress and care. Prospective families would do well to speak with current residents and families, visit at various times, and verify how the current administration - especially the director and management team - are addressing both the longstanding concerns and the recent improvements.
80 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Manchester (21 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Town And Country Health Care Center is a premier assisted living community located in Lowell, MA. Our modern and spacious facility offers a wide range of amenities and care services to ensure that our residents are comfortable, happy, and supported in their daily lives.
For our residents' convenience and well-being, we provide a beauty salon where they can get pampered and look their best. They can also enjoy their favorite shows or movies with cable or satellite TV in their own rooms. We offer community-operated transportation for outings and appointments, as well as transportation arrangement for non-medical purposes.
Our computer center allows residents to stay connected with loved ones and engage in online activities. The dining room provides restaurant-style meals prepared by our skilled chefs, accommodating special dietary restrictions if needed. Additionally, there is a kitchenette available for those who prefer cooking on their own.
To promote physical fitness, we have a fully equipped fitness room where residents can exercise at their own pace. For leisure activities, our gaming room offers various games for entertainment. Residents can relax in the well-maintained garden or outdoor spaces. They can also explore different genres of books in our small library.
We prioritize cleanliness and offer housekeeping services to keep the living spaces tidy and organized. Our dedicated staff assists residents with activities of daily living such as bathing, dressing, and transfers whenever needed. Special emphasis is given to diabetes management through specialized diets.
Medication management ensures that all prescriptions are taken on time and as prescribed by doctors. We also have a mental wellness program in place to address any emotional or psychological needs of our residents.
Residents will find that they are well-connected with nearby amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, and places of worship. This allows them to easily access convenience services while enjoying their independence within the community.
At Town And Country Health Care Center, we believe that every resident deserves an enriching lifestyle filled with engaging activities. Our concierge services are available to assist residents in planning day trips and organizing resident-run activities. A variety of fitness programs and scheduled daily activities ensure that there is something for everyone to enjoy.
Overall, our assisted living community provides a comfortable, secure, and supportive environment where seniors can age gracefully while receiving the care they need.
Town And Country Health Care Center is located at 259 Baldwin Street, Lowell, MA 01851 in Middlesex County, Massachusetts
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California's Form 602A: An In-Depth Examination of Senior Care Assessment
California's Form 602A is a vital tool for evaluating the health needs of seniors seeking residential care, detailing their medical conditions and daily living requirements to ensure proper service alignment. This standardized form enhances communication among physicians, families, and facilities, serving as a regulatory measure for admissions and ongoing care while adapting to changing healthcare practices.
Comprehensive Look at Senior Blood Pressure Charts: Normal and Elevated Levels by Age
The overview of blood pressure management for seniors emphasizes the importance of monitoring and interpreting blood pressure readings, noting that normal ranges can vary due to age-related factors and individual health conditions. It highlights tailored guidelines for systolic and diastolic levels, the necessity of early detection and consistent management to prevent serious health complications, and advocates for personalized care strategies that incorporate lifestyle changes and medication adherence.
Top Canine Companions for Older Adults
Dogs can greatly improve the lives of older adults by offering emotional support and encouraging physical activity, with factors such as size, temperament, and grooming needs being crucial in selecting a suitable breed. Senior dogs often make ideal companions for this demographic, promoting social connections and requiring care routines that align with seniors' capabilities.
