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Fairhaven Healthcare Center in Lowell, MA

Fairhaven Healthcare Center is a nursing home community in Lowell, MA.

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Fairhaven Healthcare Center in Lowell, MA

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  • Interior

    A cozy dining area featuring elegantly set tables with red tablecloths and ample natural light from large windows.

  • Outdoors

    A sign for Fairhaven with trees and a building in the background.

  • Decor

    A cozy living space featuring a television, shelves filled with books, and an elegantly set dining table.

  • Building

    The welcoming entrance of Fairhaven, surrounded by lush greenery.

  • Trees

    A peaceful park scene featuring a gazebo surrounded by lush greenery.

  • Dining

    An elegantly set dining table featuring red napkins, decorative flowers, and delicious meals.

  • Landscaping

    A vibrant garden filled with blooming flowers beside a brick building.

  • Kitchen

    A chef meticulously preparing plates of food in a restaurant setting.

  • Television

    A beautifully set dining table with red napkins and decorative flowers, complemented by a television in the background.

  • Healthcare

    Interior signage for Fairhaven Healthcare, featuring a stylish design on a stone wall.

  • Reception Area

    A cozy waiting area featuring wooden chairs and two decorative clocks.

476 Varnum Avenue, Lowell, MA 01854

For more information about senior living options: (866) 208-4318

2.7 from 42 reviews
5 stars
14
4 stars
3
3 stars
2
2 stars
2
1 stars
21

Overall Review of Fairhaven Healthcare Center

caveat 5 reviews mention this

Call response and fall safety

Residents describe long waits for help and unsafe conditions that contributed to falls.

Several residents report delays when they or their loved ones call for assistance, including accounts of calls not being answered for extended periods. Multiple reviews also describe fall risks and consequences, with families saying their loved ones were found after being on the floor or that someone labeled as at risk still fell. At least a few reviews tie these issues to a lack of adequate supervision or follow-through, which led to serious outcomes for residents.

common 10 reviews mention this

Caring staff is a mixed picture

Many reviewers say the staff is caring, supportive, and responsive to feedback.

A sizable share of reviews are positive about how residents are treated day to day, with families describing dignity, respect, comfort, and supportive care. Some reviewers also mention good communication when they were asking about the facility and describe the staff as friendly and helpful. Other reviews are far more critical of staff conduct and respect, so the experience appears inconsistent across residents and situations.

caveat 7 reviews mention this

Cleanliness and odors raise concerns

Some residents and families describe unpleasant odors and unsanitary conditions.

Several reviews describe strong cleanliness problems, including accounts of insect activity, dirty items, and lingering smells in common areas and rooms. Families also mention concerns about sanitation—such as reports of residents being left in bed for long periods and dirty tables or hall areas. While some reviewers call the facility clean and well kept, the negative cleanliness stories appear often enough to stand out.

common 4 reviews mention this

Dining experience splits reviews

Dining gets both compliments and complaints in the reviews.

A few residents and families praise meals, including one reviewer saying the food was especially good and another calling out a positive dining experience with the team. Others report food quality issues, including a review that says the food is awful. One more review specifically addresses dining-room routines after a leadership change, which adds to the mixed overall impression.

  • A cozy dining area featuring elegantly set tables with red tablecloths and ample natural light from large windows.
  • An elegantly set dining table featuring red napkins, decorative flowers, and delicious meals.
  • A chef meticulously preparing plates of food in a restaurant setting.
caveat 4 reviews mention this

Phone access frustrates families

Families describe difficulty reaching residents because phone access and call handling seem unreliable.

Several reviews say residents do not have phones in their rooms, making it hard for families to speak with them directly. Some reviewers add that calling results in automated systems or voicemail rather than getting through. There are also complaints that nurses do not answer calls consistently and that the main phone line is frequently busy.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 169 resident community capacity 169 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Manchester (21 miles away) Manchester (21 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Physicians

  • Global Care Group MD (0.5 miles)
  • Chelmsford Family Practice (1.9 miles)
  • Mark Gilchrist, MD (2.9 miles)
  • Allergy & Asthma Specialists, PC (3.1 miles)
  • Chelmsford Dermatology (3.1 miles)
  • Massachusetts Eye Associates (3.1 miles)
  • Harvard Vanguard Medical Associates (3.4 miles)

Restaurants

  • China Star (0.7 miles)
  • McDonald's (1.4 miles)
  • Burger King (1.6 miles)
  • McDonald's (1.8 miles)
  • Tavern in the Square (2.2 miles)
  • Sully's Ice Cream Stand (2.3 miles)
  • Lo Kai Restaurant (2.4 miles)

Pharmacies

  • Walgreens (0.8 miles)
  • CVS Pharmacy (0.8 miles)
  • Walgreens (1.8 miles)
  • Alexander's Pharmacy (2.6 miles)
  • Walgreens (2.6 miles)
  • CVS Pharmacy (2.7 miles)
  • Walgreens (2.9 miles)

Cafes

  • Starbucks (1.7 miles)
  • Triangle Store And Deli (2.7 miles)
  • Heav'nly Donuts (4.4 miles)
  • Aroma Joe's (5.3 miles)
  • Whole Foods Market (6.4 miles)
  • Panera Bread (6.7 miles)
  • Pressed Cafe (7.2 miles)

Parks

  • Friendship Park (3.5 miles)
  • Benson's Park (9.2 miles)

Places of Worship

  • First Baptist Church (5.3 miles)
  • La Iglesia De Jesucristo De Los Santos De Los Últimos Días (7.9 miles)

Theaters

  • AMC Tyngsboro 12 (6.1 miles)

Hospitals

  • Tewksbury Hospital (7 miles)

Frequently Asked Questions

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