Willow Manor in Lowell, MA

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Willow Manor in Lowell, MA

30 Princeton Blvd, Lowell, MA 01851

For more information about senior living options: (844) 490-3973

3.7 from 45 reviews
5 stars
25
4 stars
5
3 stars
2
2 stars
2
1 stars
11

Skilled Nursing Facility

Willow Manor Costs & Pricing

Willow Manor offers a range of accommodation options with monthly costs that reflect its commitment to quality care and amenities. For a semi-private room, residents can expect to pay $7,950, which is significantly higher than the average cost in Middlesex County at $6,395 and even more so compared to the Massachusetts state average of $5,805. Private rooms at Willow Manor are similarly priced at $8,550, again surpassing both the county's average of $6,607 and the state's figure of $6,090. While these costs may be on the higher end when compared to surrounding areas, they may reflect enhanced services or facilities that could justify the investment for families seeking exceptional care for their loved ones.

Floor plansWillow ManorMiddlesex CountyMassachusetts
Semi-Private$7,950$6,395$5,805
Private$8,550$6,607$6,090

Overall Review of Willow Manor

Pros

  • pro Alice's infectious smile and caring demeanor brighten mornings for her patients.
  • pro RegalCare's staff are compassionate, attentive, and go above and beyond to support families.
  • pro The nursing team at RegalCare cared for the mom with kindness, making her passing peaceful.
  • pro Willow Manor feels like a home away from home thanks to its caring, dedicated staff.
  • pro Families praise Willow Manor's attentive nurses and CNAs who meet residents' changing needs.
  • pro Willow Manor's administration is responsive and supportive, keeping families informed and reassured.

Cons

  • pro Some staff appear to be here for their paychecks rather than for patient care.
  • pro The food is horrible and many staff are inept, making it hard to reach them.
  • pro The facility is dirty, outdated, and poorly maintained with cleanliness issues.
  • pro There are negligent staff who turn a blind eye to residents and don't listen to families.
  • pro There are reports of deceptive notes and misrepresentation by social workers and administrators.
  • pro There is widespread understaffing and slow or missing responses to residents' needs.
  • pro Nurses and aides reportedly sleep on shift, creating unsafe conditions.

Review

Willow Manor in Lowell is best suited for seniors who want a warm, person-centered care experience and for families that can actively engage in caregiving oversight. The strongest case rests with long?term residents who benefit from familiar faces and daily attention from nurses and aides who genuinely connect with residents. It can work for those who value a home?like atmosphere and steady routines over showroom polish. The setting, however, is clearly dated and shows wear in places, which matters to families prioritizing contemporary aesthetics and the latest safety upgrades. In short, Willow Manor rewards those who value caregiving presence more than cosmetic enhancements.

Yet Willow Manor is not for everyone. Alternatives should be on the radar for families seeking spotless interiors, uniform staffing, and consistently prompt service across all shifts. Reports of understaffing, variable responsiveness, and occasional neglect lift red flags for anyone needing reliable 24/7 care or meticulous cleanliness. Some reviews describe rooms, furniture, and common areas as outdated; others flag problematic meal quality and inconsistent medication handling. For families whose loved ones require robust rehabilitation services or specialized medical attention delivered without delay, Willow Manor may fall short, making a careful comparison essential.

On the bright side, the facility does deliver meaningful, personalized care where it counts. Several residents and families highlight moments of exceptional kindness from frontline staff, with specific caregivers going the extra mile to brighten mornings and manage daily routines. Admissions and administrative staff are praised for responsiveness and support during transitions, and hospice-like care stories reflect a capacity to provide peaceful, person-centered attention when it matters most. These positives demonstrate that when the right staff are present and engaged, Willow Manor can feel like a true home and safety net for families.

However, the flip side is substantial. The most persistent concerns center on staffing consistency and accountability: reports of slow responses, unemptied medical bags, delayed showers, and instances of caregivers who appear overwhelmed or distracted. The combination of aging interiors, limited maintenance, and some meals described as unacceptable undermines the comfort and dignity residents deserve. Administration and nursing leadership can mitigate some of these issues when engaged, but systemic gaps are evident in several families' experiences, suggesting that outcomes hinge on who is on duty and when.

End-of-life care and rehab experiences illustrate this tension. Some families recount deeply positive hospice experiences and effective caring for loved ones, while others report neglect, miscommunication, or medication mismanagement. The contrast suggests Willow Manor can deliver compassionate, attentive care in the right circumstances, yet the fabric of reliability is uneven. Families with loved ones who are especially vulnerable to falls, incontinence, or cognitive challenges should probe carefully - request leadership availability, ask to see care plans, and solicit real-time progress notes during visits. Without active oversight, risk rises.

Bottom line: Willow Manor is a workable option for families who can champion oversight and prioritize genuine caregiver relationships over polish. It is less suitable for those who demand unwavering, modernized facilities and consistently elite staffing. Prospective entrants should schedule a thorough tour, meet the director of nursing, review staffing levels by shift, inspect rooms and cleanliness, sample meals, and press for transparent incident reporting. If those checks align with expectations, Willow Manor can be a solid fit; if not, exploring alternatives with stronger, steadier staffing and updated amenities is the prudent course.

Features

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Private PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.

Transportation

  • Manchester (21 miles away) Manchester (21 miles away)

Description

Willow Manor, located in Lowell, MA, is a vibrant assisted living community that offers a range of amenities and conveniences for its residents. Situated in a bustling neighborhood, this community provides easy access to various services and attractions.

For those who enjoy socializing over a cup of coffee or tea, there are four cafes nearby where residents can meet friends or family members for a warm beverage and a chat. These cafes serve delicious treats and provide a cozy atmosphere to relax and enjoy some quality time.

Nature enthusiasts will appreciate the availability of a nearby park, allowing residents to take leisurely walks amidst beautiful greenery or simply unwind in serene surroundings. This park provides an opportunity to engage with nature and offers fresh air for relaxation and rejuvenation.

Healthcare needs are well taken care of as there are twelve pharmacies close by, ensuring that residents have easy access to medications and medical supplies. Additionally, there are eight physicians nearby who provide comprehensive healthcare services, ensuring prompt medical attention whenever required.

Food lovers will be delighted by the thirteen restaurants within reach of Willow Manor. These dining establishments offer diverse cuisines and culinary experiences, catering to different preferences and tastes. Residents can explore new flavors or enjoy their favorite dishes within close proximity to their home.

Moreover, for those seeking spiritual fulfillment or wanting to engage in religious activities, there is a place of worship right around the corner from Willow Manor. This allows residents to nurture their faith and connect with their spirituality while remaining conveniently near their community.

With its multitude of amenities and ideal location surrounded by cafes, parks, pharmacies, physicians' offices, restaurants, and places of worship nearby, Willow Manor guarantees an enriching assisted living experience where residents can live comfortably while enjoying all the conveniences at hand.

Nearby Places of Interest

This part of Lowell, Massachusetts offers convenient access to essential amenities such as pharmacies, restaurants, physicians, cafes, parks, places of worship, hospitals, and a theater. With multiple Walgreens and CVS Pharmacy locations nearby for easy medication pickup, seniors can rest assured that their healthcare needs are easily met. A variety of dining options ranging from fast food to fine dining allows for diverse culinary experiences. Additionally, the presence of reputable physicians in close proximity ensures quality medical care. Nearby parks provide opportunities for recreation and relaxation in nature. Places of worship cater to various religious needs within the community. Access to hospitals like Tewksbury Hospital and Ascendant Healthcare offers peace of mind in case of medical emergencies. The AMC Tyngsboro 12 theater provides entertainment options for leisure activities. Overall, this part of Lowell presents a well-rounded environment suited for comfortable senior living with convenient access to essential services and amenities.

Pharmacies

  • Walgreens (0.8 miles)
  • Walgreens (1.1 miles)
  • CVS Pharmacy (1.2 miles)
  • Walgreens (2.4 miles)
  • Walgreens (2.5 miles)
  • CVS Pharmacy (2.9 miles)
  • CVS Pharmacy (3.1 miles)

Restaurants

  • McDonald's (0.8 miles)
  • China Star (1.1 miles)
  • Tavern in the Square (1.4 miles)
  • McDonald's (1.6 miles)
  • Burger King (1.7 miles)
  • Zesty's Pizza (2.5 miles)
  • Sully's Ice Cream Stand (2.6 miles)

Physicians

  • Global Care Group MD (1.3 miles)
  • Mark Gilchrist, MD (2.4 miles)
  • Harvard Vanguard Medical Associates (2.6 miles)
  • Allergy & Asthma Specialists, PC (2.6 miles)
  • Chelmsford Family Practice (2.6 miles)
  • Chelmsford Dermatology (2.7 miles)
  • Massachusetts Eye Associates (2.7 miles)

Cafes

  • Starbucks (1.8 miles)
  • Triangle Store And Deli (3.4 miles)
  • Heav'nly Donuts (3.9 miles)
  • Aroma Joe's (4.6 miles)
  • Whole Foods Market (6.4 miles)
  • Perfecto's Caffe (7.3 miles)
  • Panera Bread (7.7 miles)

Parks

  • Friendship Park (3.6 miles)

Places of Worship

  • First Baptist Church (5 miles)
  • La Iglesia De Jesucristo De Los Santos De Los Últimos Días (7.7 miles)

Hospitals

  • Tewksbury Hospital (6.1 miles)
  • Ascendant Healthcare (9.4 miles)

Theaters

  • AMC Tyngsboro 12 (7.1 miles)

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