Regal Care at Lowell

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Regal Care at Lowell

30 Princeton Boulevard, Lowell, MA 01851

For more information about senior living options: (844) 490-3973

3.8 from 43 reviews
5 stars
25
4 stars
5
3 stars
2
2 stars
2
1 stars
9

Skilled Nursing Facility

Regal Care at Lowell Costs & Pricing

Regal Care at Lowell offers competitive pricing for its services, with costs significantly lower than both Middlesex County and the broader state of Massachusetts. For instance, the monthly rate for a studio apartment at Regal Care is $1,850, which is markedly lower than the county average of $5,867 and the state average of $5,312. Similarly, a one-bedroom unit is priced at $2,050 compared to Middlesex County's $5,920 and Massachusetts' $5,349. Even for two-bedroom accommodations, Regal Care stands out with a cost of $2,700 against the county's $6,960 and the state's $6,151. These figures highlight Regal Care at Lowell as an attractive option for those seeking quality care without the high financial burden often associated with similar facilities in the area.

Floor plansRegal Care at LowellMiddlesex CountyMassachusetts
Studio$1,850$5,867$5,312
1 Bedroom$2,050$5,920$5,349
2 Bedrooms$2,700$6,960$6,151

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    Overall Review of Regal Care at Lowell

    Pros

    • pro Alice is praised for her infectious smile and caring nature, brightening mornings and lifting spirits.
    • pro The nursing staff are described as caring, kind, and attentive to residents' needs.
    • pro Nathan is commended for going above and beyond, staying late to assist during admissions.
    • pro RegalCare is called a home away from home with staff who consistently go above and beyond for residents.
    • pro Kevon is thanked for delivering exceptional care.
    • pro The Genesis team is described as helpful and supportive to families seeking resources.
    • pro Willow Manor staff are praised for creating a safe, warm space and accommodating visits.

    Cons

    • pro The staff were inadequate.
    • pro The food was horrible.
    • pro Most of the staff were inept.
    • pro They could never get a hold of staff.
    • pro When asked questions, the staff suddenly didn't speak English.
    • pro There were lies from the social worker and notes claiming the family left happy.
    • pro They felt the facility took on new patients without enough staff and called it reckless.
    • pro The facility was run down and out-of-date.
    • pro The mother spent the last days of life in severe pain due to a broken arm and lack of care.
    • pro The reviewer believed placing their mother there was a huge regret.

    Review

    Across a broad set of comments, RegalCare and Willow Manor come across as facilities where moments of genuine warmth and attentive care sit beside frustrations, contradictions, and difficult experiences. Several reviewers repeatedly highlight the humanity of the caregiving staff - the small, daily acts that can turn a difficult day into something more bearable. In particular, one nurse named Alice is repeatedly praised for brightening mornings with her infectious smile, her caring nature, and her seemingly tireless commitment to the residents. Her colleagues are described as "caring and sweet" for the most part, though a few reviewers note that some staff appear to be there more for a paycheck than for the vocation. The contrast between these deeply felt moments of connection and the tensions around staffing levels, administration, and facility upkeep is a throughline in these reviews.

    For the person writing about their mornings and how they cope with being away from family, Alice's presence isn't just comforting - it's essential. The writer describes waking up to a nurse who "keeps my spirits alive" and who makes mornings tolerable despite the emotional strain of being separated from family members like a mother, brothers, and a son. This sentiment is coupled with a broader longing to find a better place, ideally closer to home in New Hampshire. The giver of care here is described as someone who goes beyond the basics, earning sincere appreciation and a sense of gratitude for the way she helps the resident navigate an otherwise tough situation. It's a portrait of a care relationship that can transform an otherwise challenging living situation into something more manageable, even if the broader circumstances remain difficult.

    Classic end-of-life care is framed in equally poignant terms. One reviewer recounts how RegalCare, particularly in the moment they needed it most, offered substantial support. Nathan in admissions is singled out for going well beyond a standard work shift - staying late, meeting with the family, and helping them secure the most peaceful room for their loved one. The memory of the staff as a whole caring for the mother with kindness is explicit: "the entire staff of nurses? were all so caring & kind," and the reviewer feels grateful for the peaceful passing their mom experienced. The sense of supportive, compassionate care extends to tangible actions - room upgrades that contribute to a serene environment and a family's ability to spend meaningful time with a dying loved one. In appreciation, the family even notes they were moved to gift something to the facility, a gesture that underscores the positive impact of that care.

    Even within praise, the reviewers don't shy away from acknowledging the realities of aging facilities. Outdated furniture and decor surface as a notable downside in one Willow Manor review, described as "quite a bit outdated." Yet this same review insists that the care itself remains strong enough that, if you "look past" the furniture, you're still in good hands with competent and compassionate staff. The sentiment is further reinforced by remarks about the staff's involvement in everyday tasks (even down to helping with food trays) and by the person's observation that their mom seemed happier after certain changes were made, suggesting that the emotional and relational quality of care can outweigh physical surroundings. A particular staff member, Kevon, is singled out for special thanks, illustrating how individualized acts of recognition appear in this community.

    The landscape of opinions widens with mixed experiences. One reviewer calls the facility "good" in terms of taking care of patients and notes that leadership appears invested in practical tasks - "the bosses are all involved in helping out with trays and when help is needed." In the same breath, this reviewer points to negatives: perceived inadequacies in staff, "horrible" food, and communication barriers where English isn't spoken as readily as expected. The contrast is sharp and telling: care can still be strong in the face of organizational shortcomings, and individual staff members can stand out for their dedication even when systemic issues persist.

    Beyond the day-to-day caregiving, there are testimonies that paint RegalCare and Willow Manor as "home away from home" in a more holistic sense. Families describe facilities where staff strive to go above and beyond, and where residents who can communicate clearly tend to receive the care they need. Yet reviewers also signal a need for more stimulation and interaction for residents who may be quieter or less able to express their needs - a call for more volunteers or more consistent engagement beyond meals and routine tasks. The underlying message is that the human element of care is as important as the clinical one, and the best experiences appear to be those where staff respond with patience, creativity, and warmth.

    Painfully specific grievances do appear in these accounts, sometimes with long, emotionally charged timelines. One family details a troubling sequence at Willow Manor involving a fall and a broken elbow, followed by what they describe as "lies" from a social worker and other staff. The review reads like a documentary of frustration and hurt, culminating in a stark warning to other families: do not place a loved one at Willow Manor. The writer describes a cascade of updates and autopilot responses from the Genesis organization, expressing disbelief that their concerns could be dismissed or that a thorough, personal response would be forthcoming. The fear, anger, and guilt they express - especially after the mother's passing - are palpable and provide a sobering counterpoint to the more positive anecdotes.

    In the aftermath of tragedy, there are notes of resilience and gratitude. One author moves from anger to a more tempered conclusion, thanking the Willow Manor team and the Genesis family for ongoing support and resources in the wake of their mother's death. Another voice reflects on a long tenure - five years - at Willow Manor, describing the facility as run down and outdated, but still acknowledging that the care they received mattered deeply, particularly during the COVID-19 era when family visits were restricted. The story emphasizes the compassionate, present care of staff during those isolating times, even as it laments the physical state of the building and the constraints of the era.

    Taken together, these reviews present a nuanced portrait of RegalCare and Willow Manor: they are places where care staff can profoundly affect residents' daily lives, mornings, and even the process of dying with dignity. They are also spaces where families contend with aging facilities, staffing pressures, and administrative challenges that can leave lasting wounds. The recurring themes - the power of a single compassionate nurse, the relief of a peaceful environment during a loved one's end of life, the impact of facility upkeep on perceived quality of care, and the deep emotional toll of navigating falls, medical miscommunications, and departures - collectively illustrate the complicated, deeply human reality of long-term and end-of-life care.

    Features

    Housing

    • 21 resident community capacity 21 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Manchester (21 miles away) Manchester (21 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Regal Care at Lowell in Lowell, MA is an assisted living community that offers a range of amenities and care services to meet the needs of its residents. The community provides a comfortable and fully furnished living space with cable or satellite TV, Wi-Fi/high-speed internet access, and a kitchenette for residents to enjoy. Additionally, there is outdoor space including a garden for residents to relax and spend time in.

    Care services at Regal Care at Lowell include 24-hour supervision to ensure the safety and well-being of all residents. Assistance with daily activities such as bathing, dressing, and transfers is also provided by the caring staff. The community coordinates with healthcare providers to ensure that residents receive the medical attention they need. Special dietary restrictions are accommodated, including diabetes diets, and meals are prepared and served by the staff.

    The community offers various activities to keep residents engaged and entertained throughout the day. Scheduled daily activities ensure that there is always something for everyone to enjoy. In addition to the amenities within the community, there are nearby cafes, parks, pharmacies, physicians' offices, restaurants, and places of worship for convenience.

    Overall, Regal Care at Lowell provides a supportive environment where residents can live comfortably while receiving assistance with their daily needs.

    Nearby Places of Interest

    Pharmacies

    • Walgreens (0.8 miles)
    • Walgreens (1.1 miles)
    • CVS Pharmacy (1.2 miles)
    • Walgreens (2.4 miles)
    • Walgreens (2.5 miles)
    • CVS Pharmacy (2.9 miles)
    • CVS Pharmacy (3.1 miles)

    Restaurants

    • McDonald's (0.8 miles)
    • China Star (1.1 miles)
    • Tavern in the Square (1.4 miles)
    • McDonald's (1.6 miles)
    • Burger King (1.7 miles)
    • Zesty's Pizza (2.5 miles)
    • Sully's Ice Cream Stand (2.6 miles)

    Physicians

    • Global Care Group MD (1.3 miles)
    • Mark Gilchrist, MD (2.4 miles)
    • Harvard Vanguard Medical Associates (2.6 miles)
    • Allergy & Asthma Specialists, PC (2.6 miles)
    • Chelmsford Family Practice (2.6 miles)
    • Chelmsford Dermatology (2.7 miles)
    • Massachusetts Eye Associates (2.7 miles)

    Cafes

    • Starbucks (1.8 miles)
    • Triangle Store And Deli (3.4 miles)
    • Heav'nly Donuts (3.9 miles)
    • Aroma Joe's (4.6 miles)
    • Whole Foods Market (6.4 miles)
    • Perfecto's Caffe (7.3 miles)
    • Panera Bread (7.7 miles)

    Parks

    • Friendship Park (3.6 miles)

    Places of Worship

    • First Baptist Church (5 miles)
    • La Iglesia De Jesucristo De Los Santos De Los Últimos Días (7.7 miles)

    Hospitals

    • Tewksbury Hospital (6.1 miles)
    • Ascendant Healthcare (9.4 miles)

    Theaters

    • AMC Tyngsboro 12 (7.1 miles)

    Frequently Asked Questions

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