Northwood Rehabilitation & Healthcare Center is a nursing home community in Lowell, MA.
Information last verified:
Northwood Rehabilitation & Healthcare Center in Lowell, MA
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Building
Architecture
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Entrance
Fireplace
1010 Varnum Avenue, Lowell, MA 01854
For more information about senior living options: (866) 208-4318
Several residents describe serious cleanliness and pest issues.
Multiple reviews raise concerns about the building smell and report mice and cockroaches. Residents describe seeing droppings in rooms and watching housekeeping perform limited cleaning. One review also links the condition to delayed or ineffective attention to basic needs like housekeeping and responding to calls.
Some reviews describe long waits after call-light requests.
Several families report that call lights or bells were answered slowly, including wait times that stretched into an hour or more. One reviewer describes being unable to reach staff by phone with repeated transfers and disconnected calls. Another review describes staff not coming in promptly during active requests for help and care.
Families highlight ambassador support for communication and comfort.
Residents and families frequently mention the ambassador program, especially for overcoming language barriers. Several reviewers describe the ambassador helping connect with family and supporting residents through daily interactions. One review also asks for ambassador coverage on weekends to reduce stress when families can’t easily get answers.
Dining quality is a recurring point of disagreement.
Some reviews criticize the food as limited, inconsistent, or not meeting residents’ needs, including concerns about protein portions for a specific diet. Other reviews describe the food as something residents like. Residents’ reports overall suggest dining experiences vary by person and timing.
Residents describe activities and outings as important to daily life.
Several reviews mention enjoying scheduled activities and community outings. At the same time, one review says more activities would help residents who feel they spend too much time with nothing to do. This lines up with the community offering planned daily activities and group programming.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
123 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Manchester (21 miles away)
Community operated transportation Transportation arrangement Transportation arrangement (non-medical) Transportation to doctors appointments
12-16 hour nursing
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions Diabetes diet Special dietary restrictions Community-sponsored activities
Concierge services Fitness programs
Planned day trips Resident-run activities Scheduled daily activitiesNorthwood Rehabilitation & Healthcare Center is located at 1010 Varnum Avenue, Lowell, MA 01854 in Middlesex County, Massachusetts
Northwood Rehabilitation & Healthcare Center on seniors.fyi includes 10 photos including images showing landscaping, interior, entrance, building, architecture, plant, awning, fireplace, and more.
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Interior
Decor
Building
Architecture
Landscaping
Entrance
Fireplace
