River Place Towers

Pros

• The maintenance team is exceptional, with Cody singled out as awesome.
• The staff are friendly, respectful, and professional, consistently addressing requests efficiently.
• The property is quiet, comfortable, and conveniently located.
• The grounds are beautiful and the views are surrounded by nature.
• The playground is perfect for entertaining children.
• There is ample parking, a fully equipped gym, and a renovated, clean laundry room.
• Residents love living there.
• The maintenance team goes above and beyond, keeping apartments clean, safe, and well maintained, and they assist with tasks outside the unit as well.
• The common areas are clean and well-lit, with professionally landscaped grounds.
• River Place Towers is a terrific place to live, offering beautiful views, a gym, and helpful staff.

Cons

• The complex is infested with rodents and roaches.
• Rodents were seen running under doors in the hallways and roaches were found on the 2nd, 3rd, and 4th floor hallways.
• Pest control sprays do not cover the entire apartment.
• Princeton Properties is the worst landlord.
• The property was infested with insects before move-in, and insects crawl around kitchenware and bathrooms.
• Elevators are roach-infested and the lobbies are dirty.
• Management is not interested in residents' safety or security and seems focused on the bottom line.
• The management engages in games and bs.
• Tenants were charged nearly $800 for a stove door they did not break, and an initial reimbursement was later reversed.

Review

The community surrounding River Place Towers and River Place in Lowell presents a striking contrast: on one hand, a string of heartfelt tributes to dedicated maintenance teams, thoughtfully designed spaces, and convenient amenities; on the other, a steady chorus of complaints about pests, questionable management decisions, and a few harrowing move-in and move-out experiences. Taken together, the reviews sketch a place that can feel like a dream for residents who value well-maintained grounds, quiet living, and responsive upkeep, while also revealing a set of persistent issues that can undermine that dream for others.

Many residents sing the praises of the upkeep and the people who keep the buildings running smoothly. The maintenance crew, and particularly a technician named Cody, is celebrated for going above and beyond - not only keeping apartments clean, safe, and well maintained, but also lending a hand with everyday helps outside the unit, from sharing an umbrella in the rain to assisting with groceries in the elevator. The sentiment is clear: the maintenance team is a bright and reliable core of the community, frequently cited as the reason living here remains tolerable amid other shortcomings. The grounds themselves are described as beautiful and well-kept, with scenic river views, professional landscaping, and a sense of quiet that many tenants crave. The facilities - an on-site gym, a fully equipped laundry room, and a private playground - receive frequent praise, and several residents point to the overall cleanliness of common areas like lobbies, hallways, stairwells, and elevators as a notable strength. For many, these positive attributes make River Place Towers feel like a solid, comfortable home.

Yet the flip side of the ledger is hard to ignore. A substantial portion of reviews focuses on infestations and pests - roaches on elevator lobbies and hallways on multiple floors, and rodents visible in hallways or near doors. Some tenants recount infestations that predated move-in, leaving them uneasy about what they might encounter inside their own kitchens and bathrooms. The pest issues are not just cosmetic; several residents question the effectiveness of pest control efforts and describe spraying that doesn't seem to reach all areas of concern. These problems inevitably color the overall living experience and contribute to a perception that management prioritizes appearances or other concerns over the continuous, comprehensive pest management that tenants expect.

Management and administrative practices emerge as another major source of tension. Several reviews characterize the management team as disengaged or more focused on the bottom line than on resident safety and security. There are vivid accounts of miscommunication and mishandling during difficult moments, including complex move-in and move-out processes. A dramatic example describes a last-minute decision-making fiasco on moving day, where a missing document from a spouse led to being unable to move into an apartment despite a packed moving truck and a lot of money already spent. The same narrative includes being charged for damages the tenants insist were pre-existing, with reimbursement later questioned or reversed, and advice from former tenants to document every step with video. These stories accumulate into a narrative of inconsistent processes, friction with staff, and a sense that things can spiral when deadlines collide.

Several long-tenured residents speak of the positive, stable side of life at River Place Towers. They describe friendly, attentive office staff and a maintenance team that remains responsive and effective in addressing unit issues quickly - whether it's a leaky faucet or a more involved problem. The living environment, they say, is quiet and well maintained, with a sense of community that makes it feel like home for families and long-time residents alike. For many, the location is a key selling point: close to work, schools, entertainment, and everyday conveniences, with river views adding a special amenity to the package. The community's strength also shows in testimonials about neighbors who are kind and respectful, and in the sense that the complex supports a range of residents - from young adults starting out to empty-nesters looking to downsize - without sacrificing a feeling of belonging.

Interwoven through these experiences are moments of genuine gratitude and small, human touches that hint at what could be the heart of the place: a community that can feel like a home worth keeping when the stars align. Some residents recall specific positive interactions with managers and staff who demonstrate care and understanding, and there are nods to success stories where management's decisions or accommodations helped families in need. There are also lighter, almost celebratory notes, such as thanks for a solar eclipse experience and appreciation for how the riverfront location and the building's amenities can still deliver moments of joy. A few reviews even echo sentiments of stability and longevity, with people expressing that River Place Towers has become an enduring part of their lives after years of residency.

In the end, the picture painted by these reviews is not a single narrative but a mosaic of experiences. For every resident who delights in a pristine lobby, a quiet stairwell, and a responsive maintenance team led by Cody, there is another who struggles with persistent pests, concerns about management's responsiveness, or the anxiety of moving in or out under less-than-ideal circumstances. The property clearly offers substantial positive attributes - beautiful views, a strong community, solid amenities, and a maintenance crew that some residents credit with making daily life easier. It also presents serious challenges that can overwhelm the advantages for others, particularly in the realms of pest control and administrative reliability.

Prospective tenants looking at this community would do well to weigh these voices carefully. If you prioritize a well-kept environment, reliable maintenance, and a quiet, family-friendly atmosphere, River Place Towers may be a strong match, and you'll want to meet the team, especially Cody, who stands out in the maintenance field. If, however, you require flawless pest control, consistently proactive management, and seamless move-in/move-out processes with transparent, resident-focused policies, you may want to investigate further or consider alternatives. The community's strengths are unmistakable, and its weaknesses are well-documented, making it a place that can feel like home for many - and a place worth avoiding for others, depending on what you value most in your living environment.

This part of Lowell, Massachusetts offers convenient access to essential amenities for seniors. With several pharmacies nearby, including Walgreens and CVS, medication needs can be easily met. There is also a variety of dining options such as McDonald's, China Star, and Tavern in the Square, providing choices for different tastes. Medical care is readily available with physicians like Global Care Group MD and Massachusetts Eye Associates in close proximity. For leisure activities, there are local cafes like Heav'nly Donuts and Starbucks for socializing or enjoying a quiet cup of coffee. Additionally, parks like Friendship Park offer opportunities for outdoor recreation and relaxation. The area also has Tewksbury Hospital for medical emergencies and places of worship such as La Iglesia De Jesucristo De Los Santos De Los Últimos Días and First Baptist Church for spiritual support. Overall, this neighborhood provides a well-rounded environment with easy access to various services necessary for senior living.

Pharmacies

• Walgreens (1 miles)
• CVS Pharmacy (1.7 miles)
• Walgreens (1.7 miles)
• Walgreens (2 miles)
• Walgreens (2.5 miles)
• CVS Pharmacy (2.5 miles)
• Walmart Pharmacy (2.8 miles)

Restaurants

• McDonald's (1.7 miles)
• McDonald's (2.2 miles)
• China Star (2.4 miles)
• Tavern in the Square (2.4 miles)
• Lo Kai Restaurant (2.5 miles)
• Burger King (2.6 miles)
• Subway (2.8 miles)

Physicians

• Global Care Group MD (2.4 miles)
• Massachusetts Eye Associates (2.4 miles)
• Harvard Vanguard Medical Associates (3.7 miles)
• Chelmsford Family Practice (3.8 miles)
• Mark Gilchrist, MD (3.8 miles)
• Allergy & Asthma Specialists, PC (4 miles)
• Chelmsford Dermatology (4 miles)

Cafes

• Heav'nly Donuts (2.5 miles)
• Starbucks (3.3 miles)
• Aroma Joe's (3.5 miles)
• Triangle Store And Deli (4.6 miles)
• Perfecto's Caffe (6.8 miles)
• Whole Foods Market (7.9 miles)
• Panera Bread (8 miles)

Parks

• Friendship Park (5.1 miles)

Hospitals

• Tewksbury Hospital (5.5 miles)

Places of Worship

• La Iglesia De Jesucristo De Los Santos De Los Últimos Días (6.2 miles)
• First Baptist Church (6.4 miles)

Theaters

• AMC Tyngsboro 12 (7.5 miles)