847 Rogers Street Ste 201, Lowell, MA 01852
For more information about senior living options: (844) 490-3973
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One reviewer states that Circle Health Home Care is a great place to work.
They were not impressed with the service. There was zero communication between the nursing team and the family. The experience was discouraging due to the lack of communication. The visiting nurses did not take time to address the patient's health needs. The patient was discharged without any documentation on follow-up care. They waited two weeks for dressings, and a 15-day supply consisted of six bandages unusable due to adhesive. Six dressings for 15 days do not meet their needs; they require at least four per dressing change. They never received a call about a nurse visit; paperwork was misplaced, delaying care to the next day.A set of recent experiences with Circle Health Home Care paints a troubling picture for some families and individuals who depended on their services. The reviews highlight deep frustration with communication, care coordination, and follow-through. In one account, a mother-in-law was kept on the service for about a week and a half, yet there was essentially no communication with the family during that time, which left loved ones feeling unsupported and discouraged. The sentiment that communication gaps were a persistent problem runs through multiple comments, suggesting that families often feel out of the loop when it matters most.
Among the most troubling episodes described is the experience of two nurses who visited a home after a surgical transition. Instead of receiving attentive, hands-on care, the reviewers felt the nurses merely looked at the surgical site without taking the time to address the patient's health needs. Compounding the issue, the visit was followed by discharge with no documentation or clear guidance about follow-up care. This combination - limited in-person care and a lack of documented follow-up - was cited as a primary reason for a low rating and expressed disappointment with the level of service.
Another voice in the collection describes a new-to-Circle Health user who faced a prolonged wait for dressings. The patient reported waiting two weeks for dressing supplies, yet only a six-bandage supply was provided for a 15-day period. The adhesive used on the bandages proved incompatible with the patient's needs, making the supply insufficient for even modest dressing changes. The patient noted a typical dressing change requiring at least four bandages, which underscored a clear mismatch between what was prescribed or needed and what was actually supplied. This gap between patient needs and the materials available was described as emblematic of broader issues with inventory and planning.
Amid the criticisms, there is one brief positive note: "Great place to work." This line stands out as a contrasting datapoint within a set of predominantly critical experiences, hinting at internal satisfaction or culture among some staff even as patient-facing outcomes are called into question. It suggests that there may be strengths within the organization that could potentially be leveraged to improve the quality of patient care, if systemic barriers are properly addressed.
A separate situation involved newborn care when LGH scheduled a visiting nurse for a jaundiced newborn. Complicating the situation was the inability to access the regular pediatrician due to Patriot's Day. The reviewer never received a call from Circle Home; instead, they were told by a Circle Home staff member that the paperwork had been misplaced and that the soonest a nurse could come would be the next day. This chain of miscommunication and delay created unnecessary anxiety for a family already navigating the challenges of a newborn with jaundice, highlighting how scheduling and information flow failures can impact urgent pediatric care.
Taken together, these experiences suggest several recurring themes: weak communication between nursing staff and families, inconsistent or missing documentation after visits, delays in scheduling and delivering essential care, and gaps in supply management for at-home wound care. The potential impact on patient safety and satisfaction is evident, particularly in situations involving postoperative care, wound management, and neonatal health. The reviewer comments imply a need for stronger handoffs, reliable follow-up protocols, and more robust logistics to ensure timely visits and adequate supplies.
These reviews also point to opportunities for Circle Health Home Care to improve. Clearer communication channels for families, standardized documentation practices after every visit, better inventory controls and supply readiness for wound care, and dependable scheduling - even during holidays or local disruptions - could address many of the concerns raised. Implementing formal care coordination protocols, patient-facing checklists, and proactive outreach to families about next steps might help rebuild trust and reduce the frustration described.
Overall, the feedback reflects a mix of personal disappointment with care delivery and glimpses of internal positivity. For anyone considering Circle Health Home Care, these accounts emphasize the importance of asking pointed questions about communication, follow-up documentation, supply adequacy for wound care, and the organization's ability to schedule timely visits. Probing these areas before enrollment could help families set realistic expectations and identify potential gaps that need to be addressed to ensure safer, more reliable home care.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Manchester (23 miles away) Gen Edw L Logan International (23 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Circle Home in Lowell, MA is a vibrant and welcoming assisted living community that offers a range of amenities and care services to cater to the unique needs of each resident. Located in a peaceful and picturesque neighborhood, our community provides a comfortable and fulfilling lifestyle for seniors.
Residents at Circle Home enjoy a fully furnished home with cable or satellite TV, Wi-Fi/high-speed internet, and a small library for leisurely reading. The dining room offers delicious restaurant-style meals prepared by our trained chefs, with special attention given to accommodate any dietary restrictions. For those who prefer to cook their own meals, each apartment is equipped with a kitchenette.
Our caring staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. They also offer medication management to ensure residents stay on track with their health needs. Our mental wellness program focuses on promoting emotional well-being through personalized care plans and engagement in meaningful activities.
Beyond the comforts of their apartments, residents can take advantage of our beautiful outdoor spaces and garden where they can relax or engage in light exercises. We also offer move-in coordination services to make the transition as smooth as possible for new residents.
At Circle Home, we encourage an active lifestyle by providing scheduled daily activities that cater to various interests. Residents can participate in resident-run activities or join organized outings to nearby cafes, restaurants, pharmacies, physicians' offices, and hospitals.
With its array of amenities and care services tailored specifically for seniors' needs, Circle Home in Lowell ensures that residents can embrace a joyful and fulfilling life in a supportive environment.
Circle Home is located at 847 Rogers Street Ste 201, Lowell, MA 01852 in Middlesex County, Massachusetts
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Understanding the True Cost of Assisted Living in 2025: A Comprehensive Guide
Assisted living in 2025 offers a crucial balance of independence and support for seniors, with costs varying from $2,500 to over $7,000 per month based on factors such as location and care level. Understanding pricing complexities, including regional differences and potential hidden fees, is essential for families to plan financially while ensuring quality care for their loved ones.
Understanding Medicaid Coverage for Assisted Living: A Comprehensive Guide
The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.
How and When Medicaid May Cover Assisted Living Costs
Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
