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Care One At Holyoke

Care One At Holyoke is a nursing home community in Holyoke, MA.

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Care One At Holyoke

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260 Easthampton Road, Holyoke, MA 01040

For more information about senior living options: (866) 208-4318

3.1 from 31 reviews
5 stars
16
4 stars
0
3 stars
0
2 stars
0
1 stars
15

Overall Review of Care One At Holyoke

common 10 reviews mention this

Caring staff is a standout

Many residents and families describe consistently caring staff.

A large share of reviews focus on staff members being kind, welcoming, and supportive, with multiple people describing an atmosphere of dignity and respect. Several reviewers add that many staff members have been there for years and know residents well, sometimes comparing the relationship to family. One review also notes that staff go above and beyond for the people they care for. This theme aligns with the community being set up for skilled nursing support and day-to-day care needs.

differentiator 3 reviews mention this

Neuro rehabilitation support comes up

Some reviewers specifically mention neuro-rehabilitation expertise.

A few reviews describe the facility as having a neuro-rehabilitation focus in the area. One consultant review says the team specializes in working with problem behaviors, and another mentions dedicated professionals improving residents’ quality of life and life skills. While these comments are not the dominant theme, they suggest the community is viewed by some as a better fit for complex needs.

caveat 2 reviews mention this

Questions about review credibility

Some reviewers question whether positive reviews are employee-written.

Two negative reviews explicitly argue that the favorable feedback is driven by employees or people connected to employees rather than residents or families. One also frames the positive ratings as untrustworthy, while the other challenges the motives behind good reviews. These criticisms add to the overall split in the feedback.

caveat 10 reviews mention this

Severe concerns about care quality

Several reviews raise serious concerns about resident treatment.

Many one-star reviews describe the care experience as abusive or neglectful, with allegations that range from mistreatment to harm. Multiple reviews use strongly negative comparisons and claim residents were not treated with proper autonomy or respect. Some also mention issues like medication being handled inappropriately. These concerns sharply contrast with the many positive reviews describing caring staff and dignity.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 164 resident community capacity 164 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Bradley International (20 miles away) Bradley International (20 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Restaurants

  • Nick's Nest (1.4 miles)
  • Kisara Asian Bistro (2.8 miles)
  • Easthampton Diner Restaurant (3 miles)
  • Tandem Bagel Company (3 miles)
  • Abandoned Building Brewery (3.3 miles)
  • Glendale Grill (3.4 miles)
  • Cracker Barrel (3.4 miles)

Physicians

  • Childrens Heart Center (1.8 miles)
  • Holyoke Associates In Internal Medicine (2 miles)
  • Holyoke Orthopedics (2 miles)
  • Mateen, Zubeena Dr - Holyoke Medical Center Oncology (2.1 miles)
  • Vonnahme Eye Care (3.6 miles)
  • David L Clinton (3.8 miles)
  • Hampshire Pediatrics (4.1 miles)

Pharmacies

  • Sirona Healing Arts (2 miles)
  • CVS Pharmacy (2.2 miles)
  • Holyoke Health Center (2.4 miles)
  • Walgreens (3.2 miles)
  • CVS Pharmacy (3.9 miles)
  • CVS Pharmacy (4.2 miles)
  • CVS Pharmacy (4.7 miles)

Hospitals

  • Diabetes Center of Western Mass (2 miles)
  • Holyoke Hospital (2.1 miles)
  • Cooley Dickenson MRI Center (7.2 miles)
  • Cooley Dickinson Emergency Department (7.2 miles)
  • Kittredge Surgery Center (7.2 miles)
  • Baystate Pain Management Center (7.3 miles)

Cafes

  • Blue Room Cafe (6 miles)
  • Familiars Coffee & Tea (6.6 miles)

Transportation

  • Five Star School Bus Chicopee (6.7 miles)

Frequently Asked Questions

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