Holly Hill Manor is a nursing home community in Baltimore, MD.
Information last verified:
531 Stevenson Ln, Baltimore, MD 21286
For more information about senior living options: (866) 208-4318
3.3 from 68 reviews
5 stars
31
4 stars
8
3 stars
4
2 stars
3
1 stars
22
Overall Review of Holly Hill Manor
common20 reviews mention this
Staff care is often described
Many reviewers describe staff who treat residents with kindness and professionalism.
A large group of reviews say the staff is kind, respectful, and attentive—often describing residents being treated with dignity and families feeling supported. Several people specifically praise nurses and day-to-day caregivers for being helpful, professional, and responsive to resident needs. There are also a few contrasting reviews that criticize care quality, communication, and follow-through, so the experience doesn’t sound uniform across everyone.
common9 reviews mention this
Cleanliness and housekeeping stand out
Residents and visitors frequently mention a clean environment and strong housekeeping.
Multiple reviews point to cleanliness as a strength, including mentions of the facility being clean and housekeeping doing a great job. Some reviewers even call out EVS/housekeeping with praise, while others describe the overall environment as inviting and comfortable. A smaller number of reviews criticize odors or cleanliness issues, which is why it reads as a mixed but noticeable theme.
common6 reviews mention this
Food quality is a mixed signal
Meals are frequently discussed, with some praising improvement and others describing them as only okay.
Several reviewers say the food improved over time or that meals were enjoyable, including one describing home-cooked food. Others report that meals were merely okay or that kitchen-to-kitchen experiences could vary. Taken together, dining seems to be talked about often, but with different expectations being met.
common4 reviews mention this
Activities keep residents engaged
Reviews mention activities and engagement as a reason residents seem happier.
Some reviewers say residents were involved in activities and not bored, and one describes multiple shared spaces and plenty of activities. A separate review describes a lack of recreation and a very drab environment, which suggests activity experience may depend on timing or unit. Even with that caveat, activity programming comes up repeatedly in positive comments.
caveat11 reviews mention this
Communication and call response draw complaints
Several reviews complain about being unable to reach staff by phone or get timely help by call button.
A recurring negative theme is difficulty contacting the facility or getting immediate responses when help is needed. Multiple reviewers describe long waits for nursing assistance, unanswered phone calls, or messages not being returned. Some of the concerns also involve family members feeling kept in the dark about care or next steps, which adds to frustration.
caveat10 reviews mention this
Staffing strain and care failures
Some residents’ families report neglect-related problems and breakdowns in day-to-day safety.
Several reviews are strongly negative about staffing levels, patient supervision, and whether basic care needs were consistently met. Complaints include missed monitoring, delayed or incomplete assistance, and accounts of injuries and hygiene issues. Other reviews describe staffing positively, but these critical accounts are specific enough that families appear to weigh them heavily when recommending or warning others.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Types of Care
Skilled Nursing Facility
Transportation
Baltimore-Washington International (15 miles away)
Nearby Places of Interest
This part of Baltimore, Maryland, offers a variety of essential services and amenities that would cater to your needs as a senior resident. With multiple physicians' offices nearby such as O'Dea Building at St Josephs Hospital and Clinical Associates, you can easily access medical care. There are also pharmacies like Walgreens and Rite Aid in close proximity for convenient medication pickups. The area is surrounded by hospitals including Sheppard Pratt Health System and GBMC for any emergency medical situations. In terms of leisure activities, you can enjoy the nearby parks like Rodgers Forge Tot Lot and Lake Roland for some outdoor recreation. Various dining options such as Subway and The Cheesecake Factory are available for your culinary preferences. Additionally, transportation options like Lutherville Light Rail Station provide easy access to travel around the city if needed. Overall, this neighborhood offers a well-rounded environment with all the necessary amenities for comfortable senior living.
Physicians
O'Dea Building- St Josephs Hospital (0.5 miles)
Clinical Associates (1.3 miles)
Greater Baltimore Medical Center (1.3 miles)
Pediatric Partners (1.6 miles)
Advanced Allergy & Asthma Center (2.5 miles)
Dr Richard A. Adler, Belcara Health Ophthalmology (2.8 miles)
Scottish Rite Speech & Language Center (3.5 miles)
Pharmacies
Walgreens (0.9 miles)
Rite Aid (1 miles)
Walgreens (1.3 miles)
CVS Pharmacy (1.5 miles)
Walgreens (1.8 miles)
CVS Pharmacy (1.9 miles)
CVS Pharmacy (2.2 miles)
Parks
Rodgers Forge Tot Lot (1 miles)
Lake Roland (2.6 miles)
Cromwell Valley Park (3.1 miles)
Meadowood Regional Park (4.2 miles)
Hospitals
Sheppard Pratt Health System (1 miles)
GBMC (1.3 miles)
MedStar Good Samaritan Hospital (1.9 miles)
Sinai Hospital Of Baltimore (3.8 miles)
MedStar Union Memorial Hospital (3.8 miles)
Johns Hopkins Medicine at Green Spring Station (4.4 miles)
Lifebridge Health Campus Service (4.7 miles)
Restaurants
Subway (1.2 miles)
THB - Towson (1.3 miles)
McDonald's (1.3 miles)
Zen West Roadside Cantina (1.4 miles)
Colin's Seafood and Grill (1.5 miles)
Burger King (1.5 miles)
The Cheesecake Factory (1.5 miles)
Theaters
Cinemark Towson And Xd (1.2 miles)
Places of Worship
Brown Memorial Woodbrook Presbyterian Church (1.4 miles)
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Holly Hill Manor photos
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Skilled Nursing Facility
Baltimore-Washington International (15 miles away)
Broad on-site amenities and 24/7 care.
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