Holly Hill Healthcare Center in Towson, MD

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Holly Hill Healthcare Center Holly Hill Healthcare Center

Holly Hill Healthcare Center in Towson, MD

Holly Hill Healthcare Center is a nursing home community in Towson, MD.

Information last verified:

531 Stevenson Lane, Towson, MD 21286

For more information about senior living options: (866) 208-4318

3.3 from 70 reviews
5 stars
31
4 stars
8
3 stars
4
2 stars
3
1 stars
24

Overall Review of Holly Hill Healthcare Center

common 18 reviews mention this

Staff kindness shows up often

Residents and families frequently describe the staff as kind, professional, and caring.

Across many reviews, people say the staff is helpful and treats residents with dignity and respect. Several mentions also highlight leadership being approachable and responsive when concerns come up, along with a consistently clean, well-kept environment. A few residents contrast that warmth with experiences of uneven attention, but the overall theme in the reviews is supportive, people-first care.

caveat 9 reviews mention this

Communication troubles are a recurring complaint

A recurring concern is difficulty getting answers by phone and delays in follow-up.

Several reviews complain that calls were not answered, that messages were ignored, or that updates were not provided when promised. There are also accounts of families having to escalate issues to get traction, especially around medical or care-related information. In day-to-day terms, this shows up as long waits for help after pressing call buttons and frustration reaching the nursing team to check on loved ones.

caveat 4 reviews mention this

Medication and safety worries come up

Some reviewers describe gaps in medication timing and basic safety follow-through.

A few reviews specifically mention missing medications after arrival or difficulty getting medication promptly. Others raise safety-related issues tied to staffing time, such as not having time for routine checks, and concerns about whether residents are following care plans as expected. Even when other parts of the stay are described positively, these safety and medication lapses remain a clear, repeated worry in the feedback.

caveat 6 reviews mention this

Cleanliness is mixed but discussed

Cleanliness is mentioned both positively and negatively, including concerns about odor and visible issues.

Some reviewers praise cleanliness and housekeeping, saying the facility looks clean and well maintained. At the same time, other residents and visitors report mold, bad odors, and dirty conditions, including problems noticed on bedding and clothing. Because the reviews swing in both directions, cleanliness appears to depend on what families and residents experienced during their stay.

common 4 reviews mention this

Activities and engagement feature regularly

Many reviews describe enough engagement to keep residents occupied.

Several people mention an active activities department and residents being involved in scheduled programming. Others say they saw residents looking happy and not bored, and at least one review calls out daily engagement as part of what made the experience feel supportive. There are also a small number of complaints about limited recreation, so the experience may vary by unit, timing, or staffing.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 75 resident community capacity 75 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Baltimore-Washington International (15 miles away) Baltimore-Washington International (15 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

This part of Towson, Maryland offers a convenient and diverse range of amenities for seniors. With multiple physicians' offices and hospitals within close proximity, access to healthcare services is readily available. Additionally, there are several pharmacies nearby for medication needs. The area also boasts a variety of dining options, ranging from fast food to sit-down restaurants, providing seniors with plenty of choices for meals. For recreational activities, there are parks and a movie theater nearby for enjoyment. Places of worship are also easily accessible for those seeking spiritual fulfillment. Overall, this neighborhood provides a mix of essential services and leisure options that cater well to the needs and interests of seniors looking to settle in this area.

Physicians

  • O'Dea Building- St Josephs Hospital (0.5 miles)
  • Clinical Associates (1.3 miles)
  • Greater Baltimore Medical Center (1.3 miles)
  • Pediatric Partners (1.6 miles)
  • Advanced Allergy & Asthma Center (2.5 miles)
  • Dr Richard A. Adler, Belcara Health Ophthalmology (2.8 miles)
  • Scottish Rite Speech & Language Center (3.5 miles)

Pharmacies

  • Walgreens (0.9 miles)
  • Rite Aid (1 miles)
  • Walgreens (1.3 miles)
  • CVS Pharmacy (1.5 miles)
  • Walgreens (1.8 miles)
  • CVS Pharmacy (1.9 miles)
  • CVS Pharmacy (2.2 miles)

Parks

  • Rodgers Forge Tot Lot (1 miles)
  • Lake Roland (2.6 miles)
  • Cromwell Valley Park (3.1 miles)
  • Meadowood Regional Park (4.2 miles)

Hospitals

  • Sheppard Pratt Health System (1 miles)
  • GBMC (1.3 miles)
  • MedStar Good Samaritan Hospital (1.9 miles)
  • Sinai Hospital Of Baltimore (3.8 miles)
  • MedStar Union Memorial Hospital (3.8 miles)
  • Johns Hopkins Medicine at Green Spring Station (4.4 miles)
  • Lifebridge Health Campus Service (4.7 miles)

Restaurants

  • Subway (1.2 miles)
  • THB - Towson (1.3 miles)
  • McDonald's (1.3 miles)
  • Zen West Roadside Cantina (1.4 miles)
  • Colin's Seafood and Grill (1.5 miles)
  • Burger King (1.5 miles)
  • The Cheesecake Factory (1.5 miles)

Theaters

  • Cinemark Towson And Xd (1.2 miles)

Places of Worship

  • Brown Memorial Woodbrook Presbyterian Church (1.4 miles)
  • Church of the Immaculate Conception (1.4 miles)
  • Church of the Nativity (3.5 miles)
  • St Demetrios Greek Ort (4.8 miles)

Cafes

  • Starbucks (1.4 miles)
  • Miss Shirley's Cafe, Roland Park (3.1 miles)
  • Panera Bread (4.3 miles)
  • Dooby's (5.9 miles)
  • Ceremony Coffee Roasters (6.1 miles)

Transportation

  • Lutherville Light Rail Station (3.4 miles)
  • Penn Station (5.3 miles)

Frequently Asked Questions

Where is Holly Hill Healthcare Center?

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