Julia Manor Nursing And Rehabilitation Center

Pros

• The staff at Julia Manor is friendly, efficient, and genuinely caring.
• The nurses, assistants, physical therapy team, and administrative staff are all fantastic.
• The food at Julia Manor is good.
• The facility has a welcoming foyer where family can gather with their loved ones.
• Each floor has a large gathering room for eating and relaxation.
• The care provided at Julia Manor is satisfactory.
• There are various activities and musical groups offered to residents.
• The food variety and menus are good at the facility.
• Nurses in the rehab section are available most of the time and try to be friendly and helpful.
• GNA Brandy and RN Kelly provide quality care and compassion to the residents.

Cons

• Despite the friendly staff, there were instances where residents were neglected and not properly attended to.
• The facility had issues with cleanliness, including mold growth and residents being dirty.
• Some staff members did not adequately assist residents with their dietary needs.
• In one particular incident, the staff failed to promptly respond to a medical emergency, resulting in the resident's death.
• On the third floor, where long-term care is provided, there seemed to be a shortage of nursing staff and the environment appeared old and stressed.
• The lack of outdoor space made residents feel confined like they were in prison.
• It was suggested that improvements could be made in terms of providing additional assistance for activities and creating a shop or store for residents to purchase items.

Review

Julia Manor is a facility that has received mixed reviews from its residents and their families. While some have had positive experiences, others have encountered issues with the care provided.

One reviewer who stayed at Julia Manor after a hip replacement surgery was extremely satisfied with the staff and overall experience. They mentioned that the staff was friendly, efficient, and genuinely cared about their well-being. The nurses, assistants, physical therapy team, and administrative staff were all praised for their fantastic service. Even the food received compliments. This reviewer highly recommended Julia Manor to anyone in need of a place to recover.

On the other hand, another reviewer shared a distressing experience involving their grandmother's stay at Julia Manor. They claimed that their grandmother fell out of her wheelchair at the nurses' station and broke her hip due to negligence by the staff. The reviewer also mentioned instances where their grandmother fell out of bed without any assistance from the staff. They expressed concerns about poor hygiene practices, including matted eyes and overall uncleanliness. Additionally, there were reports of black mold growth that was only covered up instead of being properly addressed.

In contrast to this negative review, another family member had a more positive experience with Julia Manor. They described it as welcoming and homely, with various amenities such as a physical therapy wing and an on-site beauty parlor. The reviewer appreciated the wide range of activities offered throughout the day and praised the quality of food provided by skilled chefs. They were especially pleased with the friendly and caring staff.

Unfortunately, not all experiences at Julia Manor have been satisfactory. One individual recounted a heart-wrenching incident where they found their father gasping for air on a mattress on the floor while struggling to communicate due to aspiration complications. Despite seeking help from staff members repeatedly, it took significant time before any action was taken. By then, it was too late for meaningful intervention.

However, there remains hope for improvement at Julia Manor, as evidenced by a reviewer acknowledging positive changes since their mother's previous stay. The rehabilitation section on the second floor was commended for having attentive nurses and friendly staff members. Nevertheless, there seemed to be some discrepancies in the quality of care between different sections of the facility. The third floor, where long-term care patients resided, was described as appearing old and stressed with insufficient nursing staff.

The review also mentioned that Julia Manor provides activities for all residents and even organizes trips. However, accommodations for outdoor space were suggested to alleviate a sense of confinement among patients. Additionally, having a shop or store within the facility would allow residents to conveniently purchase necessary items like books, newspapers, stamps, and cards.

Despite the contrasting opinions in these reviews, it is evident that some members of the staff at Julia Manor have made positive impacts on residents' lives. A GNA named Brandy was specifically praised for providing good quality care and developing personal relationships with the residents. Similarly, an RN named Kelly showcased genuine care and compassion towards their patients while a concierge named Kelly took time to engage with residents daily.

In conclusion, Julia Manor has received both praise and criticism from its residents and their families. While some reviewers have highlighted positive aspects such as friendly staff, good food, and engaging activities, others have raised concerns about neglectful practices and insufficient nursing support. It is clear that improvements are needed in certain areas to provide consistent high-quality care across all sections of the facility.

This section of Hagerstown, Maryland, offers a convenient and accessible location for seniors looking to settle in a residential area with various amenities nearby. With several healthcare options such as pediatric clinics, hospitals, and pharmacies within close proximity, residents can easily access medical services. Additionally, there are a variety of dining options ranging from casual eateries like Stadium Tavern and Krumpe's Do-Nut Shop to chain restaurants like Popeyes Louisiana Kitchen and Pizza Hut. The area also provides opportunities for recreation and relaxation with parks such as Hagerstown City Park and Hagerstown Fairgrounds nearby. Places of worship like the Church of Jesus Christ of Latter Day Saints and St Joseph Catholic Church offer spiritual fulfillment for those seeking it. Overall, this part of Hagerstown presents a well-rounded community suitable for senior living.

Physicians

• Clinic For Children PA (0 miles)
• Pediatric TLC (0.1 miles)
• Primary Care Associates of Hagerstown (0.1 miles)
• Sanicola Podiatry (0.1 miles)
• Hagerstown Pediatric (0.2 miles)
• Massoud B Alizadeh (0.2 miles)
• Retina Center of Western Maryland (0.2 miles)

Hospitals

• Washington County Hospital (0.3 miles)
• Davita Hagerstown Dialysis (1.4 miles)
• Meritus Health (1.9 miles)
• Western Maryland Hospital Center (2.2 miles)
• Maryland Department of Health & Mental Hygiene (2.3 miles)
• Western MD State Hospital (2.3 miles)

Restaurants

• Stadium Tavern (0.3 miles)
• Schmankerl Stube (0.5 miles)
• Broad Axe (0.7 miles)
• Krumpe's Do-Nut Shop (0.7 miles)
• Los Amigos (1 miles)
• Popeyes Louisiana Kitchen (1.2 miles)
• Pizza Hut (1.3 miles)

Pharmacies

• Epic Pharmacies (0.5 miles)
• Harold Collier (0.5 miles)
• Express Pharmacy - Professional Pharmacy Services (0.6 miles)
• CVS Pharmacy (0.8 miles)
• Magnolia Square Pharmacy (0.9 miles)
• Alternative Drug Alcohol (1.5 miles)
• Walgreens (1.7 miles)

Parks

• Hagerstown City Park (0.7 miles)
• Hagerstown Fairgrounds (1 miles)
• Doubs Woods Park (1.5 miles)
• Woodland Way Park (1.6 miles)

Cafes

• Rik's Cafe (1 miles)
• Free Range Cafe (2.2 miles)
• Starbucks (2.3 miles)
• Panera Bread (2.3 miles)

Places of Worship

• Church of Jesus Christ of Latter Day Saints (1.5 miles)
• St Joseph Catholic Church (2.2 miles)