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Hagerstown Healthcare Center in Hagerstown, MD

Hagerstown Healthcare Center is a nursing home community in Hagerstown, MD.

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Hagerstown Healthcare Center in Hagerstown, MD

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750 Dual Highway, Hagerstown, MD 21740

For more information about senior living options: (866) 208-4318

2.2 from 61 reviews
5 stars
13
4 stars
6
3 stars
0
2 stars
4
1 stars
38

Hagerstown Healthcare Center Costs & Pricing

Hagerstown Healthcare Center offers a range of room options that reflect the quality and services provided to its residents. For a semi-private room, the monthly cost is $4,900, which is notably higher than both the Washington County average of $3,864 and the state average of $3,545. When it comes to private accommodations, Hagerstown's rate stands at $5,900 - again exceeding the county's average of $4,666 and Maryland's overall average of $4,112. These costs indicate that while Hagerstown Healthcare Center may be on the higher end of the pricing spectrum compared to regional and state figures, this premium likely corresponds with enhanced care services and facilities tailored for their residents' needs.

Floor plansHagerstown Healthcare CenterWashington CountyMaryland
Semi-Private$4,900$3,864$3,545
Private$5,900$4,666$4,112

Overall Review of Hagerstown Healthcare Center

common 3 reviews mention this

Staff effort is a mixed picture

Residents describe staff who try hard to help and comfort them.

Some reviewers say caregivers work very hard and treat residents with kindness, describing a warm, family-like atmosphere and frequent help with day-to-day needs. Others mention rude behavior or communication problems and say staff can be overworked or inconsistent, so the experience does not appear uniform. The one consistent takeaway is that residents notice both the good intentions and the gaps in coverage.

caveat 11 reviews mention this

Cleanliness concerns come up often

Multiple reviewers report cleanliness and odor problems in the facility.

Several reviews call out the building as dirty and unsanitary, including complaints about odors and residents left in soiled conditions. A few reviewers also connect cleanliness issues to patient neglect and delayed attention. While a small number of comments say the facility feels cleaner, the negative cleanliness themes appear repeatedly.

caveat 9 reviews mention this

Staffing and responsiveness are criticized

Reviewers frequently complain about being short-staffed or not getting timely help.

Many reviewers describe staffing shortfalls, including long waits for basic needs and difficulty getting issues addressed. Some mention residents not being checked on regularly, trouble reaching kitchen staff, and delays around care or assistance. A couple of reviews also point to safety concerns when staff leave patients unattended, reinforcing concerns about responsiveness.

caveat 6 reviews mention this

Rehab therapy gets both praise and criticism

Physical and occupational therapy experiences vary widely by reviewer.

Some reviewers say therapy staff were fantastic and helped make progress during recovery, with needs attended to from the start of rehab. Others report therapy being stopped or limited, crowded conditions affecting care, or inadequate follow-through on wound care and physical therapy. Residents also describe inconsistencies, suggesting results may depend on the therapist team and timing.

caveat 6 reviews mention this

Meals and diet support are inconsistent

Reviews describe meal timing and food quality as uneven.

Some reviewers say food is acceptable at times, but others describe meals as horrible, lacking vegetarian options, or served late or not at all. Several comments focus on dietary handling, including soft/ground diets and special-diet concerns, with at least one reviewer saying meals did not match expectations until after staff engagement. Overall, the dining experience does not sound consistent across residents.

  • A neatly arranged dining area with tables covered in yellow tablecloths.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 140 resident community capacity 140 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private Private
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

This part of Hagerstown, Maryland, is a convenient and diverse area with a variety of healthcare options including physicians, hospitals, and pharmacies all within close proximity. There are also plenty of dining options ranging from casual eateries like Stadium Tavern to more upscale establishments such as Schmankerl Stube. For those who enjoy spending time outdoors, there are several parks nearby like Hagerstown Fairgrounds and Woodland Way Park. Additionally, there are places of worship for individuals looking to continue practicing their faith. Overall, this area offers a mix of amenities and services that cater to the needs of seniors looking for a comfortable and accessible living environment.

Physicians

  • Family Healthcare of Hagerstown (0.3 miles)
  • After Hours Pediatrics (0.5 miles)
  • The Children's Doctor (0.5 miles)
  • Plastic Surgery Services (0.5 miles)
  • Cumberland Valley Surgery Center (0.6 miles)
  • Mid-Atlantic Orthopaedic Specialists (0.6 miles)
  • Hagerstown Pediatric (0.6 miles)

Restaurants

  • Stadium Tavern (0.4 miles)
  • Popeyes Louisiana Kitchen (0.8 miles)
  • Pizza Hut (0.9 miles)
  • Schmankerl Stube (0.9 miles)
  • Broad Axe (1 miles)
  • Los Amigos (1.3 miles)
  • Denny's (1.4 miles)

Pharmacies

  • Harold Collier (0.5 miles)
  • Express Pharmacy - Professional Pharmacy Services (0.6 miles)
  • Epic Pharmacies (0.6 miles)
  • Magnolia Square Pharmacy (1.2 miles)
  • Walgreens (1.4 miles)
  • CVS Pharmacy (1.4 miles)
  • Walgreens (1.5 miles)

Hospitals

  • Washington County Hospital (0.6 miles)
  • Davita Hagerstown Dialysis (0.6 miles)
  • Meritus Health (1.4 miles)
  • Western Maryland Hospital Center (2.2 miles)
  • Maryland Department of Health & Mental Hygiene (2.2 miles)
  • Western MD State Hospital (2.2 miles)

Parks

  • Hagerstown Fairgrounds (0.7 miles)
  • Hagerstown City Park (1.4 miles)
  • Woodland Way Park (1.5 miles)
  • Doubs Woods Park (2.1 miles)

Places of Worship

  • Church of Jesus Christ of Latter Day Saints (1.1 miles)

Cafes

  • Rik's Cafe (1.7 miles)
  • Free Range Cafe (2 miles)
  • Starbucks (2.7 miles)
  • Panera Bread (2.8 miles)

Frequently Asked Questions

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