Holly Place
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268 South Potomac Street, Hagerstown, MD 21740
For more information about senior living options: (844) 490-3973
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The collection of remarks about this senior living facility paints a picture of stark contrasts in experience. On one end, a few voices describe a place that feels more like a real home than an institution, with warmth, personal touches, and genuine care from the people who work there. On the other end, several comments convey disappointment, frustration, and concern, painting a picture of limited activities, scarce food, and questions about how the operation is run. Taken together, the reviews reveal a landscape of both heartfelt praise and pointed criticism, depending on who is sharing the story and what their expectations were going in.
One of the strongest negative notes comes from a reviewer who assigns a single star to the facility. They describe a troubling shift in mood from arrival to departure, arguing that what begins as "happy-go-lucky" for visitors often ends with residents looking sad or crying after their time there. The critic asserts there is "no food" and "no games," and that residents simply "sit around and do nothing all day." For this person, the environment does not meet basic needs or offer meaningful engagement, and they conclude that this is not a livable situation for anyone. There is also a provocative line indicating suspicion about the facility's fundraising practices, claiming that they "took donations from our Church" and "will accept any donations," which adds a layer of moral concern to the critique.
In contrast, other voices describe the place as accessible and welcoming, with a sense that it can be a respectful, supportive home for the elderly. One reviewer notes that it " Seemed like a nice place for elderly to live," praising the staff for caring about residents and mentioning that families are allowed to bring in food and goodies "once in a while." This comment suggests a degree of flexibility and an open, family-friendly atmosphere, where relatives can participate in a resident's daily life and contribute to their well-being through simple acts like sharing food or treats.
Beyond this, there is a sense of warmth expressed by visitors and supporters who speak to the atmosphere of care. One shorthand remark, "Lots of love being expressed there!" captures a sentiment of affectionate, communal care, implying that residents feel valued and surrounded by kindness. Another comment emphasizes the overall welcoming nature of the facility for visitors, reinforcing the impression that, for many, the environment is a hospitable one where guests are received with openness and attention.
A particularly glowing account centers on a facility called Holly Place, which is described as an assisted living home that feels more like a home than an institution. This review highlights a staff and management team that are "above & beyond anything I have ever encountered before." The positive portrait stresses the professionality and compassion of the caregivers, portraying them as loving and dedicated. Personalization of living spaces is noted as a key strength - the rooms can be tailored to each client's preferences. The food is singled out as homemade and aromatic, underscoring a sense of homemade nourishment that contributes to residents' comfort and well-being. The reviewer even states they would "give more stars if they were available," signaling a high level of satisfaction.
Further affirmation of strong caregiving comes from a comment that praises the facility for always being welcoming to visitors and for taking good care of the residents. This sentiment reinforces the idea that, for some families, the care team provides attentive, consistent support that makes the experience of living there reassuring and positive. There is also a brief, positive note from someone who claims that the place is a "great senior citizen home" and mentions that their mother worked for the company for a long time, suggesting stability and long-term involvement of staff in the operation.
Taken as a whole, these reviews reflect a spectrum of experiences that can vary widely from one person to another. Some residents and visitors clearly feel supported, valued, and cared for in a home-like setting where staff genuinely invest in personalized care, home-style meals, and open communication with families. Others are more critical, pointing to a lack of activities, limited food options, and concerns about how donations are handled, which can color the overall perception of the facility's quality and intent. The contrasts underscore the reality that the experience of assisted living can differ dramatically based on individual expectations, specific staff interactions, and the moments captured by each reviewer.
In the end, the narrative around this place appears to cluster around two prevailing themes: a strong sense of home, warmth, and personalized care for many who experience it firsthand; and a more troubling perception among others who feel that residents are under-stimulated and inadequately nourished, with concerns about fundraising practices adding a further layer of dissatisfaction. For families evaluating options, these reviews suggest the importance of visiting with an open eye, speaking directly with staff about daily activities and meal offerings, and observing how care routines and family involvement are integrated into daily life. The stories collectively invite a careful, individualized assessment rather than a single, one-size-fits-all conclusion.
Holly Place in Hagerstown, MD is a board and care home that offers a comfortable and supportive environment for seniors. The community provides a wide range of amenities to ensure the well-being and happiness of its residents.
Residents can enjoy their favorite TV shows and programs with cable or satellite TV in their fully furnished rooms. Devotional services off-site are available for spiritual needs, while delicious meals are served in the dining room. Housekeeping services keep the community clean and tidy, while indoor common areas provide spaces for socializing and relaxation.
Holly Place also offers move-in coordination to make the transition as smooth as possible for new residents. Outdoor spaces such as gardens allow residents to enjoy nature and fresh air. A telephone is provided for easy communication, and Wi-Fi/high-speed internet access keeps residents connected to the digital world.
Care services at Holly Place include assistance with activities of daily living, ambulatory care, bathing, dressing, transfers, and coordination with health care providers. The community also specializes in diabetes care, offering a diabetes diet and medication management. Special dietary restrictions can be accommodated as well.
Transportation arrangement is available for medical needs, including transportation to doctor's appointments. Residents can participate in various activities organized by the community or engage in devotional activities off-site. Scheduled daily activities ensure that there is always something exciting happening at Holly Place.
Convenience is key at Holly Place, with several cafes, parks, pharmacies, physicians, restaurants, places of worship, and hospitals located nearby for easy access to essential services. With its comprehensive amenities and high-quality care services, Holly Place is an ideal choice for seniors seeking a comfortable and supportive assisted living community in Hagerstown.
This part of Hagerstown, Maryland, offers a variety of amenities essential for senior living. With several physicians and healthcare facilities, including Washington County Hospital nearby, seniors have easy access to medical care. The area also features a range of dining options such as Schmankerl Stube and Broad Axe for enjoyable meals out. For outdoor recreation, Hagerstown City Park provides a peaceful setting to relax and stay active. Additionally, there are pharmacies like Epic Pharmacies within close proximity for convenience in managing medications. Places of worship like St Joseph Catholic Church are also easily accessible for spiritual support and community engagement. Overall, this neighborhood offers a well-rounded environment for seniors seeking a comfortable and convenient place to call home.
Holly Place is located at 268 South Potomac Street, Hagerstown, MD 21740 in Washington County, Maryland
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