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Arlington West Care Center in Baltimore, MD

Arlington West Care Center is a nursing home community in Baltimore, MD.

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Arlington West Care Center in Baltimore, MD

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Arlington West Care Center Arlington West Care Center Arlington West Care Center

3939 Penhurst Avenue, Baltimore, MD 21215

For more information about senior living options: (866) 208-4318

4.5 from 114 reviews
5 stars
85
4 stars
16
3 stars
4
2 stars
1
1 stars
8

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2024

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Overall Review of Arlington West Care Center

common 54 reviews mention this

Staff feels caring and attentive

Residents and families repeatedly describe staff as friendly, caring, and responsive to needs.

Across many visits, reviewers say the staff is warm, helpful, and professional, and that communication feels steady when families ask for help. Several comments also point to nurses, LPNs, caregivers, and the front desk as consistently kind, with some families mentioning they receive updates and that concerns are addressed. A smaller group of reviews raises the opposite concern, describing rudeness or a lack of follow-through, but the overall pattern in the reviews emphasizes kindness and attentiveness.

common 46 reviews mention this

Facility cleanliness stands out

A consistently mentioned strength is how clean and well-kept the facility appears.

Many reviewers describe the building as clean, neat, and well maintained, often noting a pleasant smell and that rooms look organized. Some visits also mention staff keeping common areas tidy and that patients look comfortable and presentable. There are also a few negative reviews that mention odors and hygiene problems, including concerns about bathing frequency and waste, which contrasts with the majority of clean-and-well-kept comments.

differentiator 22 reviews mention this

Care includes nursing and medication support

Care plans include nursing support, medication management, and assistance with daily needs.

Residents and families talk about rehab progress and day-to-day care, and several mentions tie the experience to having attentive nursing support. The community also provides medication management and meal preparation and service, which aligns with reviews that mention medication timing and attention to what residents are served. While most comments focus on care and safety, a set of critical reviews reports medication mix-ups, late medication, or diet not matching what was requested.

caveat 14 reviews mention this

Dining and special diets vary

Meal service and diet follow-through are described inconsistently, including concerns about temperatures and accuracy.

Some reviewers praise that dietary needs were met for residents and mention the food fitting special requirements. Others describe meals as lukewarm or cold, missing items, or a diet not matching what was requested, including comments about wrong diet being served. Even with restaurant-style dining and support for special dietary restrictions and diabetes diets, the reviews show that meal quality and accuracy are not consistently experienced by everyone.

common 12 reviews mention this

Activities support residents day-to-day

Reviews mention regular activities that help residents stay engaged.

Several reviewers describe a steady schedule of activities and residents looking forward to them, including group programming and community-organized events. Some families specifically mention ongoing activities as a reason their loved ones seemed active and engaged rather than isolated. A few comments also highlight social moments around visits, reinforcing that there is activity happening during a resident’s stay.

caveat 18 reviews mention this

Some families report staffing gaps

A recurring concern in critical reviews is staffing delays and lapses in basic care.

While many reviewers describe staff as attentive, a meaningful minority reports problems such as delayed responses to call buttons, missed care needs, or not being changed/bathed as expected. Other critical comments describe neglect-related issues, including incorrect medication or wrong diet, and a lack of adequate supervision for residents who need support. These reviews paint a picture of uneven follow-through that families say can impact comfort, hygiene, and safety.

common 2 reviews mention this

Near shopping, clinics, and hospitals

There are several nearby pharmacies, clinics, and medical centers for families to use.

Families can access common destinations close by, including pharmacy options and larger medical facilities. For example, nearby care and services include Sinai Hospital of Baltimore and a nearby rehabilitation and orthopaedic institute, which may reduce travel time for appointments during a stay.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 82 resident community capacity 82 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Baltimore-Washington International (11 miles away) Baltimore-Washington International (11 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Pharmacies

  • Walgreens (0.8 miles)
  • Walgreens (0.8 miles)
  • CVS Pharmacy (1 miles)
  • CVS Pharmacy (2.3 miles)
  • Seven Mile Market (2.5 miles)
  • Rite Aid (2.5 miles)
  • Walgreens (2.5 miles)

Hospitals

  • Sinai Hospital Of Baltimore (1.5 miles)
  • Lifebridge Health Campus Service (3.2 miles)
  • MedStar Union Memorial Hospital (3.7 miles)
  • UMMC Midtown Campus (4.3 miles)
  • Baltimore VA Medical Center (4.6 miles)
  • University of Maryland Medical Center (4.7 miles)
  • GBMC (4.8 miles)

Physicians

  • University of Maryland Rehabilitation & Orthopaedic Institute (2.1 miles)
  • Dr Richard A. Adler, Belcara Health Ophthalmology (3.1 miles)
  • Scottish Rite Speech & Language Center (3.5 miles)
  • Omni Eye Specialists (3.7 miles)
  • University of Maryland Medical Center Midtown Professional Building (4.3 miles)
  • Dr Kelman Office (4.3 miles)
  • St Paul Place Specialist OB GYN (4.3 miles)

Restaurants

  • Mt. Washington Tavern (2.6 miles)
  • Pepe's (3 miles)
  • Burger King (3.3 miles)
  • McDonald's (3.4 miles)
  • Corinthian Lounge & Restaurant (3.5 miles)
  • McDonald's (3.9 miles)
  • McDonald's (4 miles)

Cafes

  • Miss Shirley's Cafe, Roland Park (2.8 miles)
  • Starbucks (4.3 miles)
  • Dooby's (4.5 miles)
  • Ceremony Coffee Roasters (4.5 miles)
  • Starbucks (5.8 miles)

Parks

  • Lake Roland (3 miles)
  • Rodgers Forge Tot Lot (4.4 miles)
  • Meadowood Regional Park (5.5 miles)
  • Rash Field (5.6 miles)
  • Federal Hill Park (5.7 miles)

Places of Worship

  • Brown Memorial Woodbrook Presbyterian Church (4.1 miles)

Transportation

  • Penn Station (4.2 miles)

Frequently Asked Questions

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