Highland Place Rehab And Nursing Center
Save1736 Irving Place, Shreveport, LA 71101
For more information about senior living options: (844) 490-3973
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The admin appeared to be a nice lady who cared. The administrator listened to concerns and promised changes. The staff is caring and concerned and works to resolve issues. The therapy staff seems very responsive to patients' needs. Some reviewers described the staff as wonderful and caring, even when understaffed. The nurses were described as nice. A CNA named Sharon was recognized as hardworking. Some reviewers called the facility great.
Call lights were ignored for hours, leaving residents in pain or distress. Staff frequently did not respond to call lights in a timely manner, even after repeated requests. Medication was administered inappropriately (a pill given while the patient was not fully awake), causing offense and fear. Families were not promptly informed when a resident went to the hospital. The facility was described as dirty and disorganized, with strong urine odors and unclean rooms. Some CNAs handled residents roughly during changes or clean?ups. Multiple staff were described as rude, unprofessional, or indifferent to residents' needs. There are allegations that a resident died of malnutrition or poor nutrition care in the facility. Rooms and laundry were not kept up; clothes were not washed and rooms were cluttered or poorly maintained. The facility was characterized as unsafe and not suitable for rehabilitation; reviewers advised avoiding it. Several reviews urged that the place be shut down due to neglect and poor care. Call lights often remained illuminated for long periods while staff were occupied or nonresponsive.The collection of experiences shared about Highland Rehab paints a troubling picture of resident care, with a pattern that many families described as persistently unacceptable. Across multiple accounts, the most consistent concern was a chronic failure to respond promptly to call lights or to attend to basic needs in a timely manner. Several relatives recounted watching the clock as their loved ones pressed the call button repeatedly, only to wait for hours without assistance. In some cases, the delays stretched to 15, 30 minutes, or longer, even as the patient's pain, nausea, or shortness of breath went unaddressed. These stories culminate in a shared impression: basic humane care was often deferred, even when symptoms were clearly urgent.
There were specific incidents that underscored the broader pattern. One elderly patient was able to report to a family member that she was in pain and asked for help, but no one appeared for hours. In another instance, when a maintenance check showed the call system itself was functioning, the problem appeared to be the response process rather than the hardware. A particularly troubling event involved a caregiver who administered a pill to a partially asleep resident and walked out before the patient could fully wake, leaving the patient feeling violated and unsettled by the lack of proper consent and appropriate timing. These episodes fed into a larger sense that staff responsiveness and respectful handling were inconsistent at best.
Communication - or the lack of it - emerged as another critical issue. After a late-night episode of severe distress, the family learned that their loved one had been taken to the hospital, but they were not informed by the facility. Instead, the daughter discovered the hospitalization through a patient portal notification and only then reached out to staff. The absence of proactive notification created a dangerous awareness gap and amplified fears about the facility's transparency and coordination with families during emergencies. Although there were moments of administrative engagement and promises to improve, the pattern of delayed responses and insufficient communication by the facility repeatedly resurfaced in the narratives.
The emotional and psychological impact on the residents and their families is clear. One patient's daughter described a lasting fear of entering any rehab facility after this experience, comparing the trauma to PTSD. The parent's lament - "people don't deserve to be treated like this" - echoed through multiple reviews, capturing the sense that the care environment undermined trust in the system designed to help. While there were brief flashes of reassurance when administration showed concern, families also reported instances where staff appeared indifferent or overworked, unable to deliver the consistent, compassionate care people expect when they entrust their loved ones to a rehabilitation facility.
Not all feedback was uniformly negative, though. A portion of the reviews highlighted modestly positive interactions: an administrator who listened and acknowledged problems, a CNA named Sharon who was described as caring and hardworking, and therapy staff who were responsive to patients' therapeutic needs. These voices suggested that, within the same facility, some staff members did provide effective, compassionate care under challenging conditions and that therapy could be a strength of the center. Still, even those positive notes were often tempered by references to systemic issues - understaffing, high patient loads, and pervasive dissatisfaction that did not seem easily resolved by a few well-meaning individuals.
Environmental and procedural concerns also appeared in several accounts. Complaints about cleanliness, smells of urine, and cluttered hallways contributed to an overall impression of neglect. Some families walked into scenes they described as disorganized or dirty, with food remnants left in rooms or in common areas, and with basic personal care sometimes described as rough or rushed. The mix of environmental issues with the reported care delays created a broader distrust of the facility's ability to provide safe, dignified care on a daily basis.
In sum, the reviews describe a facility where persistent delays in responding to basic needs, inconsistent quality of care, and variable staff conduct left many residents and their families feeling frightened, disrespected, and inadequately protected. While there are hints of staff dedication and moments of administrative accountability, the overwhelming sentiment across the accounts is that the problems are subsystemic enough to require serious review and broad, systemic improvements. For families evaluating rehab options, these narratives serve as a stark reminder to thoroughly assess call responsiveness, communication protocols, staff training and morale, and the overall environment - before entrusting a loved one to any rehabilitation facility.
227 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Shreveport Regional (6 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Highland Place Rehab And Nursing Center is an assisted living community located in Shreveport, LA. Our community offers a wide range of amenities to enhance the quality of life for our residents. Some of these amenities include a beauty salon, cable or satellite TV, community operated transportation, a computer center, dining room, fitness room, fully furnished accommodations, gaming room, garden area, housekeeping services, kitchenette in each unit, move-in coordination assistance, outdoor space for relaxation and enjoyment, private bathrooms in each unit, restaurant-style dining experience, small library for reading enthusiasts, telephone access in each unit and transportation arrangement (non-medical) for our residents.
We strive to provide exceptional care and support services to our residents. We have a 24-hour call system in place to ensure their safety and comfort at all times. Our dedicated staff provides 24-hour supervision along with assistance with activities of daily living such as bathing and dressing. We also offer assistance with transfers and manage medication needs for our residents. At Highland Place Rehab And Nursing Center we prioritize the mental wellness of our residents by offering a comprehensive mental wellness program. In addition to this program, we cater to special dietary restrictions and diabetes diets through personalized meal preparation and service.
Our community strongly believes in promoting an active lifestyle among our residents. We offer various activities including concierge services for personal assistance needs as well as fitness programs to promote physical health and mobility. We organize planned day trips for recreational purposes as well as resident-run activities that foster socialization among individuals within our community. Residents can enjoy scheduled daily activities that are tailored to their interests and preferences.
Highland Place Rehab And Nursing Center is conveniently located near several cafes where residents can enjoy local cuisine options. We are also close to parks where residents can go for leisurely strolls or engage in outdoor activities. Numerous pharmacies are located nearby ensuring easy access to medication needs while physicians are readily available within close proximity for medical care. Residents can explore a plethora of dining options as there are several restaurants in the vicinity. Transportation arrangements are readily available to facilitate visits to doctors' appointments. Places of worship and theaters are also within reach for spiritual and cultural activities. Additionally, hospitals are located nearby to provide immediate medical attention if required.
With our exceptional amenities, high-quality care services, vibrant community life, and convenient access to various amenities in the surrounding area, Highland Place Rehab And Nursing Center is an ideal assisted living community for individuals seeking comfort, assistance, and an enriching retirement experience.
Highland Place Rehab And Nursing Center is located at 1736 Irving Place, Shreveport, LA 71101 in Caddo Parish, Louisiana
Highland Place Rehab And Nursing Center on seniors.fyi includes 5 photos including images showing bedroom, healthcare, interior, windows, physical therapy, rehabilitation, exercise equipment, hospital bed, and more.
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Older adults with urinary tract infections (UTIs) often present atypical symptoms, complicating diagnosis due to factors like incomplete bladder emptying and chronic health conditions that increase their susceptibility. Effective management involves prompt treatment with antibiotics, hydration, and preventive strategies while minimizing antibiotic resistance and focusing on holistic care approaches.
California's Form 602A: An In-Depth Examination of Senior Care Assessment
California's Form 602A is a vital tool for evaluating the health needs of seniors seeking residential care, detailing their medical conditions and daily living requirements to ensure proper service alignment. This standardized form enhances communication among physicians, families, and facilities, serving as a regulatory measure for admissions and ongoing care while adapting to changing healthcare practices.
Comprehensive Look at Senior Blood Pressure Charts: Normal and Elevated Levels by Age
The overview of blood pressure management for seniors emphasizes the importance of monitoring and interpreting blood pressure readings, noting that normal ranges can vary due to age-related factors and individual health conditions. It highlights tailored guidelines for systolic and diastolic levels, the necessity of early detection and consistent management to prevent serious health complications, and advocates for personalized care strategies that incorporate lifestyle changes and medication adherence.
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Urinary Tract Infections in Older Adults: Comprehensive Insights on Symptoms, Treatment, and Prevention