Highland Place Rehab And Nursing Center in Shreveport, LA

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Highland Place Rehab And Nursing Center in Shreveport, LA

Highland Place Rehab And Nursing Center is a nursing home community in Shreveport, LA.

Information last verified:

1736 Irving Place, Shreveport, LA 71101

For more information about senior living options: (866) 208-4318

2.4 from 23 reviews
5 stars
6
4 stars
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1 stars
12

Overall Review of Highland Place Rehab And Nursing Center

Pros

  • pro The administration is described as caring and attentive.
  • pro The facility has loving and caring staff and a warm, Christian atmosphere.
  • pro The therapy staff is very responsive to residents’ needs.
  • pro The staff are top-notch and dedicated.
  • pro The staff are wonderful and caring, even when overworked, and they strive to resolve issues.

Cons

  • pro The call lights were ignored for hours, leaving residents in pain and needing assistance.
  • pro Some CNAs treated patients roughly and lacked basic care and responsiveness.
  • pro The facility was disorganized and failed to meet residents’ needs; rooms were not cleaned properly.
  • pro A nurse was rude and unprofessional when asked for help.
  • pro The place was dirty, with dried food in rooms, trash overflowing, and call lights left on while staff sat at the nursing station on phones.
  • pro There was a pervasive urine smell on the third floor, indicating poor cleanliness.
  • pro A resident died of malnutrition, and the social workers were described as the worst.
  • pro Family members were not informed promptly about hospitalizations or medical events.
  • pro The overall operation was deemed horrible and not safe, with some staff not caring and the institution sometimes accused of being shut down-worthy.

Review

Highland Place Rehab And Nursing Center in Shreveport is best suited for budget-conscious families that are willing to tolerate uneven care in a faith-oriented, home-like atmosphere and can supervise their loved one closely. The facility may work for short-term rehab when the family can stay engaged, press for timely responses, and monitor daily routines, but it is not a hands-off option. In practice, the few positives from a caring few on staff and the sense of a community need to be weighed against a pattern of inconsistent responsiveness and variable quality of care.

Those who demand consistently reliable call-light response, pristine cleanliness, and steady clinical oversight should consider alternatives. The reviews repeatedly flag hours-long delays to assistance, with loved ones waiting for help during restlessness, pain, or nausea. Reports of rough handling during transfers, unaddressed needs, and odors on several floors reinforce a clear warning: safety and basic comfort cannot be assumed here. For families relying on predictable medication management, timely nurse attention, and frequent family updates, the gaps are simply too large to overlook.

The facility is not without redeeming traits. A minority of staff members, some CNAs and therapists, are praised for genuine care and responsiveness in certain shifts, and a few families note that therapy teams can be responsive and helpful when engaged. The administrator is occasionally described as accessible and sincerely trying to address complaints, which signals that the operation has elements of a workable program. In environments where oversight from families or advocates is constant, these glimmers can become leverage points for modest improvement.

Yet the main drawbacks overwhelmingly overshadow these strengths. The most troubling themes include repeated call-light neglect, delayed or absent assistance, and failure to follow through on basic care tasks. Reports include incidents of discomfort and neglect in routine activities, serious concerns about medical handling, unattended changes in patient condition, and even communication lapses that leave families guessing about their loved one’s status. Cleanliness issues, odors, overflowing hallways, and crowded rooms further undermine trust in day-to-day operations. When the overall atmosphere feels disorganized and staff demonstrate inconsistent demeanor, the risk of adverse outcomes rises.

These pros offset the cons only to a limited degree. If a resident can tolerate a chaotic environment with strong family involvement and a focused rehabilitation plan that is actively coordinated by a determined therapy team, some positive experiences may emerge. However, the scale and frequency of the negative experiences, especially regarding safety, responsiveness, and cleanliness, make it unlikely that Highland Place will meet the needs of most long-term residents or families seeking reliable, high-quality care without external vigilance. Reality check: outcomes are highly contingent on day-to-day staff mix, shifts, and the ability of families to stay deeply involved.

For families weighing the next steps, a practical course is essential. Schedule comprehensive tours with managers and floor leaders, and request to review recent incident logs and state inspection notes. Ask about current staffing levels, CNA retention, and whether a resident’s plan of care is actively monitored by a supervising nurse and a therapy lead. Seek candid feedback from current residents and families about call-light response times and housekeeping routines. Compare with other SNFs in Shreveport with higher ratings and more consistent reputations, or consider alternatives such as home health rehabilitation for shorter or more controlled recovery goals. In the end, choosing Highland Place hinges on accepting the trade-off: a limited opportunity for rehab and a community warmth in exchange for variable care quality and uncertain day-to-day reliability.

Features

Housing

  • 227 resident community capacity 227 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Shreveport Regional (6 miles away) Shreveport Regional (6 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Description

Highland Place Rehab And Nursing Center is an assisted living community located in Shreveport, LA. Our community offers a wide range of amenities to enhance the quality of life for our residents. Some of these amenities include a beauty salon, cable or satellite TV, community operated transportation, a computer center, dining room, fitness room, fully furnished accommodations, gaming room, garden area, housekeeping services, kitchenette in each unit, move-in coordination assistance, outdoor space for relaxation and enjoyment, private bathrooms in each unit, restaurant-style dining experience, small library for reading enthusiasts, telephone access in each unit and transportation arrangement (non-medical) for our residents.

We strive to provide exceptional care and support services to our residents. We have a 24-hour call system in place to ensure their safety and comfort at all times. Our dedicated staff provides 24-hour supervision along with assistance with activities of daily living such as bathing and dressing. We also offer assistance with transfers and manage medication needs for our residents. At Highland Place Rehab And Nursing Center we prioritize the mental wellness of our residents by offering a comprehensive mental wellness program. In addition to this program, we cater to special dietary restrictions and diabetes diets through personalized meal preparation and service.

Our community strongly believes in promoting an active lifestyle among our residents. We offer various activities including concierge services for personal assistance needs as well as fitness programs to promote physical health and mobility. We organize planned day trips for recreational purposes as well as resident-run activities that foster socialization among individuals within our community. Residents can enjoy scheduled daily activities that are tailored to their interests and preferences.

Highland Place Rehab And Nursing Center is conveniently located near several cafes where residents can enjoy local cuisine options. We are also close to parks where residents can go for leisurely strolls or engage in outdoor activities. Numerous pharmacies are located nearby ensuring easy access to medication needs while physicians are readily available within close proximity for medical care. Residents can explore a plethora of dining options as there are several restaurants in the vicinity. Transportation arrangements are readily available to facilitate visits to doctors' appointments. Places of worship and theaters are also within reach for spiritual and cultural activities. Additionally, hospitals are located nearby to provide immediate medical attention if required.

With our exceptional amenities, high-quality care services, vibrant community life, and convenient access to various amenities in the surrounding area, Highland Place Rehab And Nursing Center is an ideal assisted living community for individuals seeking comfort, assistance, and an enriching retirement experience.

Nearby Places of Interest

Hospitals

  • Promise Hospital of Louisiana (0.1 miles)
  • Doctor's Hospital (0.5 miles)
  • Brentwood Hospital of Shreveport (0.6 miles)
  • Veterans Health Administration (1.2 miles)
  • Louisiana State University Hospital (1.3 miles)
  • LSU Women's & Children's Clinic (1.4 miles)
  • Willis Knighton Extended Care Center (2.1 miles)

Physicians

  • Spine Institute of Louisiana (0.2 miles)
  • Googe David MD (0.2 miles)
  • Brentwood Outpatient Center (0.6 miles)
  • Anesthesiology Residency - Lsuhsc Shreveport (1.3 miles)
  • Shreveport Endoscopy Center AMC (1.9 miles)
  • Dialysis Center of Shreveport (2 miles)
  • Vandermolen, David Ark Lat Ex Fertility and Reproductive Medicine (2 miles)

Pharmacies

  • Vital Care (0.4 miles)
  • Brookshire's (0.9 miles)
  • Walgreens (1 miles)
  • Pmo Pharmacy (1.6 miles)
  • Super 1 Foods (2 miles)
  • Super One Foods (2.6 miles)
  • Brookshire's (2.7 miles)

Restaurants

  • Ernest's Orleans Restaurant & Cocktail Lounge (0.9 miles)
  • Julie Anne's Bakery & Cafe (1 miles)
  • Korner Lounge (1 miles)
  • Herby-K's (1.1 miles)
  • Strawn's Eat Shop (1.2 miles)
  • Blind Tiger (1.4 miles)
  • El Compadre Mexican Restaurant & Seafood (1.5 miles)

Theaters

  • Strand Theatre (1.1 miles)

Cafes

  • Lowder Baking Co. (1.8 miles)
  • Starbucks (3.4 miles)
  • Fairfield Market & Cafe (3.5 miles)
  • Starbucks (4 miles)
  • Strawn's Eat Shop Also (4 miles)

Places of Worship

  • First Baptist Church of Shreveport (1.8 miles)
  • St Joseph Catholic Church (2.4 miles)
  • First Baptist Church-Bossier (3 miles)

Parks

  • Island Park (2.1 miles)

Transportation

  • Barksdale Air Force Base (3.6 miles)

Frequently Asked Questions

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