Jordan Square Senior Apartments

Pros

• My father lives here and he seems to be happy living there!
• My uncle stays there and it's really really nice.
• The residents seem to be content with the place.
• Paige the lady at front office is super polite and gives prompt service. She is very professional.
• The units and overall building are clean.
• Maintenance staff are timely and thorough in resolving any problems.
• The bi-weekly trips to various grocery and department stores are very convenient.
• Great people, great maintenance, friendly neighbors, great place to live.
• A Great Place for The Elderly to Call Home.

Cons

• Repairs are not completed despite repeated requests, with a towel rack broken for four years.
• Elevators stay broken, bugs are widespread, maintenance is minimal, and management is rude and incompetent.
• Doors are left open by non-tenants, creating security concerns, and tenants were told they couldn't sit in the visiting area after remodeling.
• A partial security deposit is returned at move-out, not the full amount.
• There is not enough light in the apartments.
• There is no signal inside the building.
• Parking spaces are insufficient for residents.
• Upper management is said to need improvement, with calls for management to be changed.
• Some applicants are turned down for bogus reasons.

Review

Jordan Square Apartments is described as a 170-unit high-rise independent senior living community designed for residents over 62, with rents set based on income. The property has undergone remodeling, featuring new flooring and fresh paint throughout, and it offers a variety of apartment layouts including large, double- and single-bedroom units as well as studios. The intent behind the development is to provide an affordable, safe, and comfortable home for seniors who want to maintain independence while living in a supportive environment.

Across the many firsthand accounts, residents paint a picture of a place with real strengths. Several people emphasize the cleanliness and overall upkeep of the building and units, noting that the interiors have been refreshed and that common areas once remodeled look pleasant. Some residents speak highly of specific staff members who contribute positively to the experience; Paige, in particular, is highlighted as courteous, professional, and prompt in handling front-office matters, while others commend the maintenance team for timely and thorough repairs. There is a sense among many that the community delivers a robust set of services and activities, including bi-weekly trips to grocery stores and other destinations, which many seniors find valuable for maintaining independence and social engagement.

There is also a strong thread of appreciation from residents who feel the community has been a life-saver or a stable place for their family members. Quotes from residents and caregivers describe Jordan Square as a good place for the elderly to call home, a location where neighbors are friendly and where the building's grounds are kept presentable. Some residents report that the overall atmosphere is welcoming and that the leasing staff are approachable and accommodating in helping prospective tenants explore options, such as studios or one- and two-bedroom units. For families and non-medical caregivers who visit or work with clients there's a sense that the property offers affordable, decent housing that can suit low- to moderate-income seniors.

Yet, the reviews also reveal substantial areas of concern that temper the overall positive impression. A recurring theme is inconsistent maintenance and slow responses to repair requests. One resident notes that a towel rack has remained broken for four years, and several others describe elevators staying out of service for extended periods, with some reporting bugs and other maintenance issues persisting or going unresolved. There are accounts of conditions that feel unsafe or neglected, such as doors being left wide open by non-tenants or construction work that makes certain spaces feel cramped or inaccessible for people who need handicapped-accessible layouts. Another family mentions a partial security deposit return after moving out, suggesting issues with how move-out charges are handled. Reports of no signal inside the building and a generally "horror movie" ambiance due to elevator and noise concerns add to the sense that some residents experience real downsides to daily living at Jordan Square.

Management quality appears to be a point of contention for many. Some reviews describe upper management as needing work or being out of touch, while others praise the organization and responsiveness of the management team, noting prompt responses to tenant requests and clear communication. This mixed perception extends to the overall vibe of the facility: some residents feel the staff, including Paige and other front-office personnel, are very helpful and professional, and that maintenance is generally reliable when requests are made, whereas others feel that management, particularly at the higher levels, does not consistently meet expectations or priorities. A few reviews even mention negative experiences related to applying or being declined without clear or fair explanations.

Parking, lighting, and accessibility also come up as practical concerns. Several commenters mention the need for more parking spaces or frustration with having to park farther from the entrance, which impacts convenience for seniors who may have mobility challenges. Others point out not enough lighting inside apartments, which can affect comfort and safety. Some reflect on the interior design and layout, noting that certain construction or remodeling choices can reduce accessibility or create awkward spaces that aren't ideal for senior living, even as the building aims to be a comfortable, modern home.

Taken together, Jordan Square Apartments emerges as a community with real strengths and meaningful benefits for many of its residents - affordable, well-maintained interiors, a clean environment, active and structured programming, and staff who can be responsive and friendly. At the same time, there are tangible frustrations that recur in several reviews: maintenance delays, equipment failures (notably elevators), security and safety concerns, disputes or ambiguities around deposits or move-out charges, inconsistent communication from management, and practical nuisances like limited parking and lighting shortfalls. For some residents and families, the property offers a strong, supportive home for aging in place; for others, it represents a place with significant challenges that may impact daily life and satisfaction. The overall impression is of a community with substantial potential and a generous assortment of services, balanced by ongoing struggles with maintenance, accessibility, and management consistency.

Physicians

• Spine Institute of Louisiana (0.2 miles)
• Googe David MD (0.2 miles)
• Brentwood Outpatient Center (0.4 miles)
• Anesthesiology Residency - Lsuhsc Shreveport (1.5 miles)
• Shreveport Endoscopy Center AMC (2.1 miles)
• Vandermolen, David Ark Lat Ex Fertility and Reproductive Medicine (2.1 miles)
• Dialysis Center of Shreveport (2.1 miles)

Hospitals

• Promise Hospital of Louisiana (0.2 miles)
• Doctor's Hospital (0.4 miles)
• Brentwood Hospital of Shreveport (0.4 miles)
• Veterans Health Administration (1.1 miles)
• Louisiana State University Hospital (1.5 miles)
• LSU Women's & Children's Clinic (1.5 miles)
• Willis Knighton Extended Care Center (2.3 miles)

Pharmacies

• Vital Care (0.5 miles)
• Brookshire's (1 miles)
• Walgreens (1.1 miles)
• Pmo Pharmacy (1.7 miles)
• Super 1 Foods (2.1 miles)
• Super One Foods (2.4 miles)
• Brookshire's (2.9 miles)

Restaurants

• Ernest's Orleans Restaurant & Cocktail Lounge (0.7 miles)
• Korner Lounge (0.9 miles)
• Julie Anne's Bakery & Cafe (1.1 miles)
• Herby-K's (1.2 miles)
• Strawn's Eat Shop (1.2 miles)
• Blind Tiger (1.3 miles)
• Frozen Pirogue (1.4 miles)

Theaters

• Strand Theatre (1 miles)

Cafes

• Lowder Baking Co. (1.9 miles)
• Starbucks (3.2 miles)
• Fairfield Market & Cafe (3.6 miles)
• Strawn's Eat Shop Also (3.8 miles)
• Starbucks (4.1 miles)

Places of Worship

• First Baptist Church of Shreveport (2 miles)
• St Joseph Catholic Church (2.5 miles)
• First Baptist Church-Bossier (2.8 miles)

Parks

• Island Park (2 miles)

Transportation

• Barksdale Air Force Base (3.5 miles)