Heritage Manor West

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  • Interior

    A cozy bedroom with a bed, sofa, and potted plant.

  • Decor

    A cozy living room with a large ottoman, sofas, and a television.

  • Living Room

    A cozy living room featuring patterned sofas and decorative artwork.

  • Building

    A welcoming entrance featuring a fountain and landscaped garden under a clear blue sky.

  • Windows

    A cozy interior scene featuring a round table, stylish chairs, and vibrant plants by a large window.

  • Landscaping

    Signage for Heritage Manor West, a skilled nursing and rehabilitation center, surrounded by vibrant flowers.

  • Lighting

    A spacious and inviting living room featuring elegant furniture and warm lighting.

  • Artwork

    A modern waiting area featuring a television, exercise equipment, and decorative art.

  • Fireplace

    A cozy and elegantly designed living room featuring a fireplace, upholstered furniture, and decorative wall art.

  • Outdoor

    A scenic view of a park entrance featuring a flag and well-maintained greenery under a clear blue sky.

  • Exercise Equipment

    A well-equipped rehabilitation gym featuring exercise machines and a spacious layout.

  • Office Space

    A well-decorated waiting room with chairs and various artworks adorning the walls.

Heritage Manor West

7060 Cottonwood Boulevard, Shreveport, LA 71129

For more information about senior living options: (844) 490-3973

2.5 from 2 reviews
Skilled Nursing Facility

Overall Review

Pros

  • pro The dining room at Heritage Manor is pleasant and inviting, providing a nice atmosphere for residents.
  • pro The facility is clean, new, and well-maintained, contributing to a positive living environment.
  • pro Overall, the accommodations at Heritage Manor are described as very nice, enhancing the quality of life for residents.

Cons

  • pro The care provided to the father was inconsistent and ultimately led to a near-death experience.
  • pro Despite reassurances from administration, critical issues remained unresolved, resulting in an urgent medical crisis.
  • pro Heritage Manor's letter indicating they could no longer meet his medical needs reflects poor management and communication.
  • pro There appears to be a disparity between the pleasant atmosphere of Heritage Manor and the quality of actual care received.
  • pro The situation suggests a lack of accountability and attention to residents' medical requirements at Heritage Manor.

Review

Navigating the complexities of elder care can be a daunting experience, particularly when it comes to ensuring that a loved one receives the appropriate level of attention and medical support. A recent series of events at Heritage Manor highlights both the highs and lows of care facilities, showcasing how critical consistency and communication are in providing adequate nursing home services.

After over six months of fluctuating care for an elderly father, family members engaged in two meetings with the administration of Heritage Manor aimed at addressing persistent issues concerning his well-being. These discussions were meant to pave the way for solutions that would enhance the quality of care he received. The family felt optimistic upon receiving assurances from the staff that changes would be implemented to address their concerns. Unfortunately, this hope was short-lived as shortly afterward, the situation took a dire turn—he was rushed to the emergency room in grave condition.

It is here where one must reflect on the gravity of consistent patient care within nursing homes. Despite assurances from staff following their meetings, it became painfully clear that these promises did not translate into tangible improvements in care or oversight. Within just days after being assured that all necessary measures would be put in place, he faced a medical crisis requiring urgent hospitalization. Such an incident raises significant concerns about how well Heritage Manor is equipped to provide ongoing medical needs for its residents, particularly those who may already be vulnerable due to age or existing health complications.

In stark contrast to these troubling aspects regarding medical care, there were several positive elements noted about Heritage Manor itself. The environment and amenities offered at this facility have been positively reviewed by others, including family members currently residing there. The dining room is described as pleasant, contributing to an overall sense of community among residents during meal times. Additionally, many have commented on the quality of food served; while it may not always reach gourmet standards, it is considered satisfactory and acceptable for general tastes.

Moreover, residents and families alike have noted that Heritage Manor prides itself on maintaining a clean atmosphere characterized by new facilities and a welcoming design—a crucial factor for potential residents seeking assurance in their choice of living arrangements. Environment plays a significant role in enhancing the quality of life for elderly individuals since many spend extended periods within these buildings; thus cleanliness becomes paramount alongside aesthetic appeal.

Ultimately, balancing personal experiences within long-term care settings reveals layers of complexity: one side showcases an attractive living environment with decent amenities such as dining options and general upkeep; however, beneath this veneer lies a pressing issue—adequate medical support appears compromised when push comes to shove. This duality serves as both a warning and guidance for families considering such facilities: while factors like cleanliness and culinary offerings matter greatly in creating comfort and satisfaction among residents, they cannot overshadow essential service delivery—the very lifeblood needed for seniors struggling with health challenges.

As families confront choices regarding eldercare—as exemplified by this family's heart-wrenching experience—they must also weigh various aspects like administrative engagement alongside clinical outcomes comprehensively. It remains vital not just to look at aesthetics but also delve deeply into how each facility manages patient healthcare protocols effectively over time—with special consideration given to responsiveness following any expressed concerns since all too often lives hang delicately balanced based on these decisions made daily by caregivers behind closed doors.

Features

Housing

  • 140 resident community capacity 140 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Shreveport Regional (2 miles away) Shreveport Regional (2 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Heritage Manor West in Shreveport, LA is an assisted living community that offers a range of amenities and care services to meet the needs of its residents. The community provides a comfortable and enriching environment for seniors to enjoy their retirement years.

Some of the amenities offered at Heritage Manor West include a beauty salon for residents to pamper themselves, cable or satellite TV for entertainment, and a computer center for staying connected with loved ones. Community operated transportation is available for residents who need assistance getting around, as well as transportation arrangements for non-medical purposes and doctors' appointments.

Residents can enjoy delicious meals in the dining room with restaurant-style dining, accommodating special dietary restrictions. The community also has a fitness room and wellness center to promote physical wellbeing. For relaxation and leisure activities, there is a gaming room, small library, and outdoor space where residents can enjoy gardening or socializing.

Care services provided at Heritage Manor West include 24-hour call system and supervision for safety and peace of mind. Assistance with activities of daily living such as bathing, dressing, and transfers is available. Medication management ensures that residents receive their medications on time. Special diabetes diet is offered for those who require it, along with meal preparation and service.

To promote mental wellness, the community offers a mental wellness program. Residents can also participate in various activities organized by the staff or resident-run activities. Planned day trips provide opportunities to explore the surrounding area. Concierge services are available to assist residents with any requests or arrangements.

Heritage Manor West is conveniently located near parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. This allows easy access to essential amenities outside the community.

Overall, Heritage Manor West provides an inviting and supportive environment where seniors can enjoy their retirement while receiving personalized care services tailored to their needs.

Nearby Places of Interest

Pharmacies

  • Walgreens (0.5 miles)
  • Brookshire's (2.9 miles)
  • Brookshire's (3.8 miles)
  • CVS Pharmacy (3.9 miles)
  • Walgreens (4 miles)
  • Super 1 Foods (4.6 miles)
  • Brookshire's (6.1 miles)

Physicians

  • Healing Grace MD (0.6 miles)
  • Mooretown Family Clinic (3.2 miles)
  • WK Eye Institute South (4.1 miles)
  • Danzell Family Medical Clinic (5.5 miles)
  • Arklatex Cardiology (5.5 miles)
  • Norwood Surgical Specialists (5.6 miles)
  • Vandermolen, David Ark Lat Ex Fertility and Reproductive Medicine (5.6 miles)

Restaurants

  • Wendy's (0.9 miles)
  • Cracker Barrel (1.1 miles)
  • McDonald's (3.4 miles)
  • Arby's (3.8 miles)
  • Denny's (3.9 miles)
  • Posados Cafe (4 miles)
  • Imperial Wok Chinese Restaurant (4.1 miles)

Transportation

  • Shreveport Regional Airport (SHV) (1.9 miles)

Places of Worship

  • Word of God Ministries (2.6 miles)
  • First Baptist Church of Shreveport (7.1 miles)

Parks

  • Cargill Park (3 miles)

Hospitals

  • Willis Knighton Medical Center (4.2 miles)
  • Wk Cancer Center Proton (5.4 miles)
  • Willis Knighton Extended Care Center (5.5 miles)
  • Wk Refractive Surgery Center (5.5 miles)
  • LSU Women's & Children's Clinic (6.3 miles)
  • Louisiana State University Hospital (6.3 miles)
  • Promise Hospital of Louisiana (7.5 miles)

Cafes

  • Starbucks (6.2 miles)
  • Lowder Baking Co. (7.3 miles)
  • Fairfield Market & Cafe (7.6 miles)
  • CC’s Coffee (8.1 miles)
  • Starbucks (8.1 miles)

Theaters

  • Strand Theatre (7.9 miles)

Frequently Asked Questions

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