Heritage Manor West

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  • Interior

    A cozy bedroom with a bed, sofa, and potted plant.
  • Decor

    A cozy living room with a large ottoman, sofas, and a television.
  • Living Room

    A cozy living room featuring patterned sofas and decorative artwork.
  • Building

    A welcoming entrance featuring a fountain and landscaped garden under a clear blue sky.
  • Windows

    A cozy interior scene featuring a round table, stylish chairs, and vibrant plants by a large window.
  • Landscaping

    Signage for Heritage Manor West, a skilled nursing and rehabilitation center, surrounded by vibrant flowers.
  • Lighting

    A spacious and inviting living room featuring elegant furniture and warm lighting.
  • Artwork

    A modern waiting area featuring a television, exercise equipment, and decorative art.
  • Fireplace

    A cozy and elegantly designed living room featuring a fireplace, upholstered furniture, and decorative wall art.
  • Outdoor

    A scenic view of a park entrance featuring a flag and well-maintained greenery under a clear blue sky.
  • Exercise Equipment

    A well-equipped rehabilitation gym featuring exercise machines and a spacious layout.
  • Office Space

    A well-decorated waiting room with chairs and various artworks adorning the walls.

Heritage Manor West

7060 Cottonwood Boulevard, Shreveport, LA 71129

For more information about senior living options: (844) 490-3973

2.5 from 2 reviews
Skilled Nursing Facility

Overall Review

Pros

  • pro The dining room at Heritage Manor is pleasant and inviting, providing a nice atmosphere for residents.
  • pro The facility is clean, new, and well-maintained, contributing to a positive living environment.
  • pro Overall, the accommodations at Heritage Manor are described as very nice, enhancing the quality of life for residents.

Cons

  • pro The care provided to the father was inconsistent and ultimately led to a near-death experience.
  • pro Despite reassurances from administration, critical issues remained unresolved, resulting in an urgent medical crisis.
  • pro Heritage Manor's letter indicating they could no longer meet his medical needs reflects poor management and communication.
  • pro There appears to be a disparity between the pleasant atmosphere of Heritage Manor and the quality of actual care received.
  • pro The situation suggests a lack of accountability and attention to residents' medical requirements at Heritage Manor.

Review

Navigating the complexities of elder care can be a daunting experience, particularly when it comes to ensuring that a loved one receives the appropriate level of attention and medical support. A recent series of events at Heritage Manor highlights both the highs and lows of care facilities, showcasing how critical consistency and communication are in providing adequate nursing home services.

After over six months of fluctuating care for an elderly father, family members engaged in two meetings with the administration of Heritage Manor aimed at addressing persistent issues concerning his well-being. These discussions were meant to pave the way for solutions that would enhance the quality of care he received. The family felt optimistic upon receiving assurances from the staff that changes would be implemented to address their concerns. Unfortunately, this hope was short-lived as shortly afterward, the situation took a dire turn—he was rushed to the emergency room in grave condition.

It is here where one must reflect on the gravity of consistent patient care within nursing homes. Despite assurances from staff following their meetings, it became painfully clear that these promises did not translate into tangible improvements in care or oversight. Within just days after being assured that all necessary measures would be put in place, he faced a medical crisis requiring urgent hospitalization. Such an incident raises significant concerns about how well Heritage Manor is equipped to provide ongoing medical needs for its residents, particularly those who may already be vulnerable due to age or existing health complications.

In stark contrast to these troubling aspects regarding medical care, there were several positive elements noted about Heritage Manor itself. The environment and amenities offered at this facility have been positively reviewed by others, including family members currently residing there. The dining room is described as pleasant, contributing to an overall sense of community among residents during meal times. Additionally, many have commented on the quality of food served; while it may not always reach gourmet standards, it is considered satisfactory and acceptable for general tastes.

Moreover, residents and families alike have noted that Heritage Manor prides itself on maintaining a clean atmosphere characterized by new facilities and a welcoming design—a crucial factor for potential residents seeking assurance in their choice of living arrangements. Environment plays a significant role in enhancing the quality of life for elderly individuals since many spend extended periods within these buildings; thus cleanliness becomes paramount alongside aesthetic appeal.

Ultimately, balancing personal experiences within long-term care settings reveals layers of complexity: one side showcases an attractive living environment with decent amenities such as dining options and general upkeep; however, beneath this veneer lies a pressing issue—adequate medical support appears compromised when push comes to shove. This duality serves as both a warning and guidance for families considering such facilities: while factors like cleanliness and culinary offerings matter greatly in creating comfort and satisfaction among residents, they cannot overshadow essential service delivery—the very lifeblood needed for seniors struggling with health challenges.

As families confront choices regarding eldercare—as exemplified by this family's heart-wrenching experience—they must also weigh various aspects like administrative engagement alongside clinical outcomes comprehensively. It remains vital not just to look at aesthetics but also delve deeply into how each facility manages patient healthcare protocols effectively over time—with special consideration given to responsiveness following any expressed concerns since all too often lives hang delicately balanced based on these decisions made daily by caregivers behind closed doors.

Features

Housing

  • 140 resident community capacity 140 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet Wi-Fi/high-speed internet

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Description

Heritage Manor West in Shreveport, LA is an assisted living community that offers a range of amenities and care services to meet the needs of its residents. The community provides a comfortable and enriching environment for seniors to enjoy their retirement years.

Some of the amenities offered at Heritage Manor West include a beauty salon for residents to pamper themselves, cable or satellite TV for entertainment, and a computer center for staying connected with loved ones. Community operated transportation is available for residents who need assistance getting around, as well as transportation arrangements for non-medical purposes and doctors' appointments.

Residents can enjoy delicious meals in the dining room with restaurant-style dining, accommodating special dietary restrictions. The community also has a fitness room and wellness center to promote physical wellbeing. For relaxation and leisure activities, there is a gaming room, small library, and outdoor space where residents can enjoy gardening or socializing.

Care services provided at Heritage Manor West include 24-hour call system and supervision for safety and peace of mind. Assistance with activities of daily living such as bathing, dressing, and transfers is available. Medication management ensures that residents receive their medications on time. Special diabetes diet is offered for those who require it, along with meal preparation and service.

To promote mental wellness, the community offers a mental wellness program. Residents can also participate in various activities organized by the staff or resident-run activities. Planned day trips provide opportunities to explore the surrounding area. Concierge services are available to assist residents with any requests or arrangements.

Heritage Manor West is conveniently located near parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. This allows easy access to essential amenities outside the community.

Overall, Heritage Manor West provides an inviting and supportive environment where seniors can enjoy their retirement while receiving personalized care services tailored to their needs.

Nearby Places of Interest

Pharmacies

  • Walgreens (0.5 miles)
  • Brookshire's (2.9 miles)
  • Brookshire's (3.8 miles)
  • CVS Pharmacy (3.9 miles)
  • Walgreens (4 miles)
  • Super 1 Foods (4.6 miles)
  • Brookshire's (6.1 miles)

Physicians

  • Healing Grace MD (0.6 miles)
  • Mooretown Family Clinic (3.2 miles)
  • WK Eye Institute South (4.1 miles)
  • Danzell Family Medical Clinic (5.5 miles)
  • Arklatex Cardiology (5.5 miles)
  • Norwood Surgical Specialists (5.6 miles)
  • Vandermolen, David Ark Lat Ex Fertility and Reproductive Medicine (5.6 miles)

Restaurants

  • Wendy's (0.9 miles)
  • Cracker Barrel (1.1 miles)
  • McDonald's (3.4 miles)
  • Arby's (3.8 miles)
  • Denny's (3.9 miles)
  • Posados Cafe (4 miles)
  • Imperial Wok Chinese Restaurant (4.1 miles)

Transportation

  • Shreveport Regional Airport (SHV) (1.9 miles)

Places of Worship

  • Word of God Ministries (2.6 miles)
  • First Baptist Church of Shreveport (7.1 miles)

Parks

  • Cargill Park (3 miles)

Hospitals

  • Willis Knighton Medical Center (4.2 miles)
  • Wk Cancer Center Proton (5.4 miles)
  • Willis Knighton Extended Care Center (5.5 miles)
  • Wk Refractive Surgery Center (5.5 miles)
  • LSU Women's & Children's Clinic (6.3 miles)
  • Louisiana State University Hospital (6.3 miles)
  • Promise Hospital of Louisiana (7.5 miles)

Cafes

  • Starbucks (6.2 miles)
  • Lowder Baking Co. (7.3 miles)
  • Fairfield Market & Cafe (7.6 miles)
  • CC’s Coffee (8.1 miles)
  • Starbucks (8.1 miles)

Theaters

  • Strand Theatre (7.9 miles)

Frequently Asked Questions

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