Heritage Manor South

Pros

• The rooms at Heritage Manor South are clean and spacious.
• The staff is helpful and attentive, ensuring that residents receive their meals and medications on time.
• There are plenty of activities available for residents to socialize and participate in, such as bingo nights.
• The dining area is well-designed, accommodating wheelchair users and visitors.
• The close proximity of the facility to one's home is convenient for family members.
• The private rooms are large and free from unpleasant odors.
• The staff at Heritage Manor South provides excellent treatment, especially during difficult times like hospice care.
• The nursing staff is responsive, attentive, and provides prompt assistance when needed.
• The grounds of the facility are well-maintained despite its age.
• The staff at Heritage Manor South demonstrates sensitivity and understanding towards seniors with various illnesses.

Cons

• The outside is better than the inside. They will mistreat and over medicate your loved one.
• Activities are practically zero and the majority of the staff doesn't care and are rude.
• Within 6 months, my loved one's health and mental state decreased tremendously.
• The nursing staff is responsive and attentive only when on duty during mealtimes and breaks.
• Their sanitary department could have been better, as they were not as fast to fix certain problems.
• The food served there was subpar, with dishes like cordon bleu being poorly prepared.
• The beds were mildly comfortable, but there were complaints about certain comfort issues.
• Overall, compared to horror stories of severe abuse and neglect to seniors, Heritage Manor was a good place but still had room for improvement.

Review

Heritage Manor South, a senior care facility, has received mixed reviews from family members of residents. One reviewer shared that their father is currently staying at the facility and praised its cleanliness and nice rooms. Despite being in a room meant for two people, their father had ample space in the bathroom to maneuver his wheelchair. The reviewer deemed it a good fit for their father and believed it offered good value for the money.

The staff at Heritage Manor South was also commended for being helpful and attentive. Daily medication administration and meal services were well-coordinated, with staff regularly checking on residents throughout the day. The reviewer noticed a spacious lunchroom with a large TV, accommodating up to 20 people, as well as other activity rooms where residents could gather for events like bingo. They found the food to be enjoyable during their visit.

However, not all experiences at Heritage Manor South were positive. Another reviewer mentioned that they felt the outside of the facility was better than the inside. They alleged mistreatment and over-medication of their loved one, along with inadequate activities and rude staff members. Within six months of their loved one's stay, both physical health and mental state deteriorated significantly. Additionally, upon discharge, they received someone else's clothing instead of their loved one's belongings.

On a more optimistic note, another individual shared that their mother had recently become a resident at Heritage Manor South. With limited access due to COVID-19 restrictions, they were only able to visit certain areas such as the office and grounds but found the staff they interacted with to be great. Their mother had a well-maintained private room that didn't have any unpleasant odors.

A longer-term resident expressed satisfaction with Heritage Manor South after having initially moved their mother from HM Stratmore seven years prior. They appreciated aspects such as tiled floors making it easier for wheelchair users to navigate, excellent treatment received during hospice care, cleanliness even during staff shortages, and consistently good food. The nursing staff was described as responsive and attentive, with only minor delays during mealtimes and breaks. The in-house doctor also contributed positively to patient care.

Finally, one reviewer found Heritage Manor to be a rather nice facility that handled various illnesses and their side effects acceptably. They praised the delicate approach towards seniors but felt that the sanitary department's response time could have been better when addressing issues such as TV reception or plumbing problems. The quality of the food was considered subpar, with specific criticism directed at a cordon bleu dish. Despite these flaws, the beds were reasonably comfortable, and nurse responses were prompt and effective.

In summary, Heritage Manor South has received mixed feedback from families of residents. While some aspects were applauded, such as cleanliness, friendly staff, spacious rooms, and good value for money, other reviewers expressed concerns about mistreatment of residents, lack of activities, rude staff members, and issues with personal belongings. It is important for individuals considering this senior care facility to thoroughly assess their requirements and expectations before making a decision.

This part of Shreveport, Louisiana, offers a variety of amenities and services that may be appealing for senior living. With a selection of popular restaurants including McDonald's, Arby's, and Posados Cafe nearby, residents can enjoy convenient dining options. Additionally, there are several pharmacies such as Brookshire's and Walgreens within close proximity for easy access to medications and healthcare supplies. For medical needs, there are reputable physicians like WK Eye Institute South and Valiulis Sleep Clinic nearby, as well as hospitals like Willis Knighton Medical Center within a short distance. Seniors can also relax at cafes like Starbucks or Fairfield Market & Cafe or enjoy outdoor activities at Cargill Park. Overall, this area provides convenient access to essential services and recreational opportunities for seniors looking for a comfortable living environment in Shreveport.

Restaurants

• McDonald's (1.4 miles)
• Arby's (1.6 miles)
• Posados Cafe (1.8 miles)
• Imperial Wok Chinese Restaurant (1.8 miles)
• Denny's (2.2 miles)
• Subway (3.7 miles)
• KFC (4.3 miles)

Pharmacies

• Brookshire's (1.5 miles)
• Walgreens (1.5 miles)
• CVS Pharmacy (1.6 miles)
• Brookshire's (3.5 miles)
• Walgreens (4.8 miles)
• Super 1 Foods (5.5 miles)
• Healthcare Pharmacy (6.3 miles)

Physicians

• WK Eye Institute South (1.8 miles)
• Valiulis Sleep Clinic (4.3 miles)
• Healing Grace MD (5 miles)
• Mooretown Family Clinic (5.2 miles)
• Dermatology & Skin Surgery (5.2 miles)
• Willis-Knighton Medical Center Quick (5.4 miles)
• Cardinal Care (5.4 miles)

Hospitals

• Willis Knighton Medical Center (2 miles)
• Highland Clinic (6.7 miles)
• Christus Schumpert Wound Care (6.8 miles)
• Willis-Knighton Pierremont (7.1 miles)
• Wk Cancer Center Proton (7.2 miles)
• Willis Knighton Extended Care Center (7.3 miles)
• Wk Refractive Surgery Center (7.3 miles)

Cafes

• Starbucks (3.6 miles)
• CC’s Coffee (5.5 miles)
• Fairfield Market & Cafe (7 miles)
• Starbucks (7.3 miles)

Parks

• Cargill Park (3.7 miles)

Places of Worship

• Word of God Ministries (4.4 miles)
• First Baptist Church of Shreveport (7.6 miles)

Transportation

• Shreveport Regional Airport (SHV) (5 miles)

Theaters

• Cinemark Tinseltown and XD (6.9 miles)