Heritage Manor South in Shreveport, LA

Save

  • Interior

    A spacious and well-lit interior kitchen area with wooden flooring.

  • Building

    A well-maintained residential building surrounded by green grass and trees under a partly cloudy sky.

  • Bedroom

    A cozy and well-lit patient room with a hospital bed, elegant furniture, and a calming color palette.

  • Trees

    A serene park scene featuring a peaceful pond with ducks and a fountain surrounded by lush greenery.

  • Dining

    A spacious dining area featuring elegant wooden furniture and ample natural light.

  • Landscaping

    Welcome to Heritage Manor, a beautiful residential community surrounded by lush greenery and vibrant flowers.

  • Lighting

    A well-lit hospital room featuring a bed with a green blanket and a bedside lamp.

  • Outdoor

    Entrance sign for Heritage Manor, surrounded by vibrant flowers and lush greenery.

  • Patio

    A cozy outdoor patio featuring rocking chairs and a ceiling fan, perfect for relaxation.

Heritage Manor South in Shreveport, LA

Heritage Manor South is a nursing home community in Shreveport, LA.

Information last verified:

9712 Mansfield Road, Shreveport, LA 71118

For more information about senior living options: (866) 208-4318

4.4 from 68 reviews
5 stars
49
4 stars
12
3 stars
0
2 stars
0
1 stars
7

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2024

Add this award to your website

Overall Review of Heritage Manor South

common 18 reviews mention this

Cleanliness is a frequent takeaway

Many residents and families describe the building and rooms as clean.

A sizable number of reviewers point to cleanliness as a reason they felt comfortable, mentioning clean rooms, maintained grounds, and no unpleasant odors. Several also describe staff as part of that upkeep, such as cleaning staff and keeping rooms tidy during stays. A smaller set of reviews report strong unpleasant smells and unclean items or rooms, including reports of feces and other odor problems. Overall, cleanliness shows up as both a consistent positive and a recurring concern when care is criticized.

common 48 reviews mention this

Staff respect and professionalism stand out

Reviewers frequently describe the staff as respectful, friendly, and professional.

Across many reviews, families and residents describe welcoming interactions, courteous service, and staff members who treat residents with respect. Multiple reviewers also say staff respond to questions and concerns in a timely way, and some highlight individual staff members by name. At the same time, several critical reviews allege unprofessional behavior, rudeness, and indifference, including one account of staff simply saying “Ok” when a family member passed away. The staff experience is not uniform, but respect and professionalism are a dominant theme.

caveat 13 reviews mention this

Nursing response is mixed

Residents and families report both prompt nursing support and serious gaps in care.

Some reviewers describe attentive nursing and medication handling, including staff checking in several times a day and responding promptly to room calls. Others mention nurses covering shifts during staffing shortages and keeping rooms clean. Several negative reviews, however, describe delays in getting help for symptoms, leading to transfers to the hospital, including accounts involving dehydration and infections. Taken together, nursing response is experienced as strong by some and as inadequate by others.

caveat 6 reviews mention this

Food quality varies by reviewer

Food gets both praise and complaints from reviewers.

A few reviewers describe the meals as tasty or consistently good, including reports of hot, delicious trays and food that was above par for this type of facility. One reviewer also says they enjoyed the food they tried. On the other hand, several critical reviews call the food awful or sub par, including complaints about not making sure residents eat. Dining satisfaction appears inconsistent across the reviews.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 145 resident community capacity 145 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Shreveport Regional (4 miles away) Shreveport Regional (4 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

This part of Shreveport, Louisiana, offers a variety of amenities and services that may be appealing for senior living. With a selection of popular restaurants including McDonald's, Arby's, and Posados Cafe nearby, residents can enjoy convenient dining options. Additionally, there are several pharmacies such as Brookshire's and Walgreens within close proximity for easy access to medications and healthcare supplies. For medical needs, there are reputable physicians like WK Eye Institute South and Valiulis Sleep Clinic nearby, as well as hospitals like Willis Knighton Medical Center within a short distance. Seniors can also relax at cafes like Starbucks or Fairfield Market & Cafe or enjoy outdoor activities at Cargill Park. Overall, this area provides convenient access to essential services and recreational opportunities for seniors looking for a comfortable living environment in Shreveport.

Restaurants

  • McDonald's (1.4 miles)
  • Arby's (1.6 miles)
  • Posados Cafe (1.8 miles)
  • Imperial Wok Chinese Restaurant (1.8 miles)
  • Denny's (2.2 miles)
  • Subway (3.7 miles)
  • KFC (4.3 miles)

Pharmacies

  • Brookshire's (1.5 miles)
  • Walgreens (1.5 miles)
  • CVS Pharmacy (1.6 miles)
  • Brookshire's (3.5 miles)
  • Walgreens (4.8 miles)
  • Super 1 Foods (5.5 miles)
  • Healthcare Pharmacy (6.3 miles)

Physicians

  • WK Eye Institute South (1.8 miles)
  • Valiulis Sleep Clinic (4.3 miles)
  • Healing Grace MD (5 miles)
  • Mooretown Family Clinic (5.2 miles)
  • Dermatology & Skin Surgery (5.2 miles)
  • Willis-Knighton Medical Center Quick (5.4 miles)
  • Cardinal Care (5.4 miles)

Hospitals

  • Willis Knighton Medical Center (2 miles)
  • Highland Clinic (6.7 miles)
  • Christus Schumpert Wound Care (6.8 miles)
  • Willis-Knighton Pierremont (7.1 miles)
  • Wk Cancer Center Proton (7.2 miles)
  • Willis Knighton Extended Care Center (7.3 miles)
  • Wk Refractive Surgery Center (7.3 miles)

Cafes

  • Starbucks (3.6 miles)
  • CC’s Coffee (5.5 miles)
  • Fairfield Market & Cafe (7 miles)
  • Starbucks (7.3 miles)

Parks

  • Cargill Park (3.7 miles)

Places of Worship

  • Word of God Ministries (4.4 miles)
  • First Baptist Church of Shreveport (7.6 miles)

Transportation

  • Shreveport Regional Airport (SHV) (5 miles)

Theaters

  • Cinemark Tinseltown and XD (6.9 miles)

Frequently Asked Questions

Where is Heritage Manor South?
What photos are available for Heritage Manor South in Shreveport, Louisiana?

Nearby Communities

  • Bradford Skilled Nursing And Rehabilitation

    Bradford Skilled Nursing And Rehabilitation

    Shreveport, LA

    2.4 from 36 reviews
     

    pro Extensive on-site amenities and 24/7 care support.

  • Guest House Skilled Nursing Rehabilitation

    Guest House Skilled Nursing Rehabilitation

    Shreveport, LA

    3.3 from 41 reviews
     

    pro Engaging activities and a hands-on administrator supporting compassionate care.

  • Holiday Summerfield Estates

    Holiday Summerfield Estates

    Shreveport, LA

    4.6 from 182 reviews
    $1,529 to $2,299 / month

    pro Warm staff and a welcoming, active community with spacious apartments.

  • Southern Hills Healthcare And Rehabilitation

    Southern Hills Healthcare And Rehabilitation

    Shreveport, LA

    4.2 from 101 reviews
     

    pro Comprehensive on-site amenities and 24/7 supervision.

  • Garden Park Nursing & Rehab Center

    Garden Park Nursing & Rehab Center

    Shreveport, LA

    4 from 34 reviews
     

    pro Strong, patient-focused nursing staff and clear family communication.

  • Heritage Manor West

    Heritage Manor West

    Shreveport, LA

    4.6 from 113 reviews
     

    pro Clean, well-maintained facility with pleasant dining and comfortable accommodations.

  • Pierremont Healthcare Center

    Pierremont Healthcare Center

    Shreveport, LA

    4 from 114 reviews
     

    pro Friendly staff and recently renovated facilities.

  • Willis-Knighton Extended Care Center

    Willis-Knighton Extended Care Center

    Shreveport, LA

    3.6 from 9 reviews
     

    pro Home-like, independence-promoting living with engaged staff and social activities.

  • Heritage Manor Of Stratmore Nursing & Rehab Center

    Heritage Manor Of Stratmore Nursing & Rehab Center

    Shreveport, LA

    4.5 from 58 reviews
     

    pro Extensive amenities with 24/7 care.

Related Resources

  • what happens when medicare stops paying for nursing home careManaging Nursing Home Expenses After Medicare Coverage Ends

    Medicare provides limited coverage for skilled nursing home care, covering full benefits for the first 20 days and partial benefits up to 100 days under certain conditions, after which families must explore alternative funding options like Medicaid or long-term care insurance to manage potentially high costs. Proactive planning is essential to navigate the complexities of financing ongoing care once Medicare coverage ends.

  • geriatric care managerIs a Geriatric Care Manager the Right Choice for Your Family?

    Geriatric care managers create personalized care plans for older adults, addressing their medical, social, financial, and psychological needs while coordinating services and advocating for their well-being. They help families navigate caregiving challenges but may be hindered by high costs and a shortage of qualified professionals.

  • what to say to someone who is grievingCompassionate Conversations: How to Comfort Someone Who Is Grieving

    The article highlights the importance of empathy and open communication when comforting someone who is grieving, noting that grief is unique to each individual and emphasizing the need for sincere expressions of condolence, active listening, and ongoing support. It also addresses cultural differences in mourning practices and encourages tailored approaches to provide effective comfort.

By clicking submit, you agree to our Partner's Terms of Use. You also consent to receive calls and texts, which may be autodialed, from our Partner. Your consent is not a condition to using our Partner's service. Please visit our Partner's Privacy Policy for information about their privacy practices.
Submit