Bradford Skilled Nursing And Rehabilitation
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3050 Baird Road, Shreveport, LA 71118
For more information about senior living options: (844) 490-3973
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The Bradford receives a highly mixed chorus of reviews, with some families and former staff hailing specific positives - especially around therapy quality and certain moments of kindness - while a large number of others paint a very different picture: neglected residents, dirty conditions, disrespectful or abusive behavior from staff, and serious lapses in safety and accountability. The overall narrative that emerges is one of dramatic inconsistency: on some days the facility appears to run smoothly and compassionately, on others it is described as filthy, poorly supervised, and dangerously inattentive to residents' needs. Several reviewers urge caution, urging people to do their homework and talk to current families before making decisions.
A frequent thread among the negative accounts is neglect and a perception of being left to fend for residents without adequate care. One reviewer described the building as a hazardous and neglectful environment where residents "lay there and do nothing" and where staff members were seen lounging outside smoking with residents present. Filth and disarray were also common motifs: reviewers reported dirty linens and trash, a strong urine-and-odor smell throughout the halls, and roaches crawling on walls, doors, refrigerators, and televisions. The sense of a facility losing control of basic sanitation and safety appears repeatedly, contributing to a climate of fear and frustration for families whose loved ones live there.
The narrative from a former staff member amplifies concerns about staffing and management. This reviewer recalled working while understaffed, taking on tasks across multiple halls solo, and being reprimanded for requesting to leave a little early due to a personal obligation. The account includes a late-night call from a supervisor who was described as rude and dismissive, with threats about never being hired back. The reviewer also described performing duties for an extended period before leaving - chores like helping with meals and getting residents up - only to have the facility allegedly fail to provide support or adequate supervision in return. The overall impression is of a high workload on a single person, limited support from supervisors, and a work environment where even basic cleanliness - linens and trash disposal - was inadequate.
Family members who attended discharge meetings report a defensive and disjointed communication pattern at times. One reviewer recalled a nurse manager insisting therapists had to see other patients, while questions from the family about the resident were deprioritized in favor of other concerns. The same account describes a manager allegedly labeling the reviewer cognitively impaired, a claim the reviewer found shocking and dismaying. The social worker, in this version, spent more time talking about personal matters than addressing the resident's needs, leaving a sense that critical information and questions from the family were not given appropriate emphasis. The message conveyed is that respect, recognition of patient-centred needs, and attentive communication can be inconsistent, depending on who is supervising.
There are also allegations of more troubling misconduct, including a claim by a family that a facility social worker falsely accused them of stealing a wheelchair, with the accusation tied to perceptions of race. This comment strand references feeling watched and scrutinized during discharge and leaving with a sense that a serious allegation had been manufactured rather than substantiated. The reviewer warns others to be cautious and to seek corroboration before taking the facility at its word, highlighting the potential for reputational harm and the emotional toll of what is described as defamation or slander in the moment of tension.
Amid the negativity, there are bright spots that some reviewers insist should be acknowledged. A number of accounts speak highly of the therapy staff and the rehabilitation services, describing them as caring, effective, and a bright spot within the facility. A reviewer praising Valentine's Day activities highlighted a "culture-driven" and uplifting event - a beauty pageant organized by the activity director and staff - that seemed to lift residents' spirits and foster a sense of community. Another review specifically commends courteous front-desk staff and clean facilities in contrast to other experiences, which suggests that some days, at least in some parts of the building, the environment can be well run and welcoming.
In sum, the Bradford is portrayed by reviewers as a facility capable of both excellent therapeutic care and deeply troubling shortcomings. The positive experiences cluster around high-quality therapy staff, meaningful activities, and occasional clean, well-run interactions with frontline staff. The negative experiences depict serious issues: filth, roaches, and odor; alleged neglect and delayed response to resident needs; a culture of rude communication and insufficient support from management; and allegations of discrimination or retaliation. For families considering this facility, the consensus implicit in these accounts is to perform thorough, up-to-date due diligence - talk to current residents' families, observe conditions firsthand, ask pointed questions about staffing levels, responsiveness, and sanitation, and seek corroboration from multiple sources before making a decision. The Bradford, as described by these reviewers, is a place of stark contrasts where care quality appears highly variable, and where safety, dignity, and accountability may hinge on shifting personnel, leadership, and day-to-day practices.
Bradford Skilled Nursing and Rehabilitation is a premier assisted living community located in Shreveport, LA. We pride ourselves in providing exceptional care and a comfortable living environment for our residents.
Our community offers a wide range of amenities to enhance the quality of life for our residents. With a beauty salon on-site, residents can enjoy regular pampering and grooming services. Cable or satellite TV is available in each resident's room, ensuring entertainment options are readily accessible. Our community operated transportation service allows for easy access to nearby destinations such as shopping centers, social outings, and medical appointments.
For those who enjoy technology, we have a computer center equipped with high-speed internet that enables residents to stay connected with loved ones near and far. Our dining room offers restaurant-style dining where delicious meals are prepared and served based on individual dietary needs and preferences.
Residents have various opportunities for recreation within our community. A fully furnished gaming room provides an ideal space for friendly competitions, while our fitness room encourages physical activity and wellness. Our serene garden offers a peaceful retreat for relaxation or socializing with fellow residents. For those seeking mental stimulation, our small library provides an array of reading materials.
At Bradford Skilled Nursing and Rehabilitation, our dedicated staff members provide 24-hour call system assistance to ensure the safety and well-being of all residents. We offer assistance with activities of daily living such as bathing, dressing, and transfers. Our team also takes care of medication management to ensure proper adherence to prescribed regimens.
Residents can participate in various planned activities throughout the day or engage in resident-run activities to foster a sense of community among fellow residents. Regularly scheduled day trips allow for exploration outside the community as well.
Our convenient location ensures easy access to nearby amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, transportation services, places of worship, and hospitals.
At Bradford Skilled Nursing and Rehabilitation in Shreveport, LA, we prioritize our residents' physical and mental well-being, offering a comprehensive range of care services and amenities to create an enjoyable and supportive environment.
Bradford Skilled Nursing And Rehabilitation is located at 3050 Baird Road, Shreveport, LA 71118 in Caddo Parish, Louisiana
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