2614 Jefferson Highway, 3Rd Floor, Jefferson, LA 70121
For more information about senior living options: (844) 490-3973
The patient received terrific medical care and is grateful to everyone who helped in the healing journey. The staff were very nice, and housekeeping was very nice. The care she received contributed to her recovery. The team showed professionalism, kindness, compassion, and dedication. Each staff member played a crucial role in making her stay top-notch. The cleanliness, safety measures, and overall organization were commendable. The food was always fresh and delicious. Nurse Reneis and Dr. Lisa provided top-notch care and attentiveness, with the rest of the staff making the patient feel safe, pain-free, and comfortable. The staff were knowledgeable and caring, and the patient made true friends along the way.
Most of the staff suck and provide the worst care. The staff were neglectful and even abusive toward a family member. The night shift was lazy and did not respond to patients, leaving lights off and never returning until morning. The front desk service was the worst - no help and very rude. A patient was not given intravenous antibiotics for three days. Staff did not check on patients regularly, forcing them to look for help down the hall. Discriminatory and racist behavior was reported among staff. The case manager was unhelpful and not competent at her job.This community is best suited for families seeking robust skilled nursing care with a clear emphasis on medical treatment, rehabilitation progress, and discharge planning. The strongest and most consistent praise centers on competent clinicians, attentive nurses and aides, and a team that creates a sense of safety during recovery. Residents who require careful monitoring, wound care, therapy services, and coordinated care transitions tend to leave with tangible gains and a clearer path home. Cleanliness, organized routines, and responsive dietary accommodations also appear as reliable positives. For families prioritizing medical outcomes and a structured plan for return to independence, this facility often delivers when expectations align with daytime care dynamics and clear communication about progress.
However, explicit caution is warranted for families that depend on uninterrupted, 24/7 responsiveness and a uniformly positive bedside experience. Several reviews flag inconsistent nighttime coverage, with reports of delays in turning or checking on residents and a perception of staff disengagement after hours. Front-desk interactions and some night-shift experiences are described as less professional or empathetic, and a number of accounts allege neglect or disrespect, including claims of discrimination. For someone whose loved one requires constant advocacy, rapid response to alarms, or a consistently soothing environment at all hours, these gaps can be meaningful and not easily offset by daytime strengths.
The most compelling pros - strong medical care, high levels of kindness and dedication from many caregivers, and evidence of meaningful recovery - often offset many concerns for residents who can rely on the day shift and on proactive case management. When nurses, wound care specialists, and dietary staff are cited by name for going above and beyond, the impact is substantial: better communication, tailored care, and a sense of being well cared for during the critical phases of healing. Clean facilities and a food program described as fresh and thoughtfully prepared reinforce confidence that a stay here can support both physical recovery and overall well-being. In settings where the care team demonstrates reliability, these advantages can compound into durable improvements.
Yet the negative experiences cannot be dismissed. Recurring themes point to variable staff temperament and responsiveness, with some families feeling their loved ones were left without timely attention or basic courtesy. Allegations range from routine neglect to more troubling complaints about discriminatory treatment and malpractice perceptions. These assessments, though not universal, create a real sense of risk for families whose expectations hinge on consistent, respectful, and comprehensive care around the clock. The contrast between the highly praised daytime interactions and the more challenging overnight reports suggests a facility that works well for some residents but may fall short for others who cannot tolerate intermittent gaps in care.
For families evaluating this option, practical steps can help determine fit and mitigate risk. During visits, observe both daytime and evening staff interactions, ask to meet the night shift supervisor, and request a transparent explanation of how staffing is allocated after hours. Review the care-planning process: how often the plan is updated, how concerns are escalated, and what metrics gauge recovery progress. Inquire about medication management, response times to alarms, and the process for addressing complaints or incidents. Checking state inspection reports, asking for current staff-to-resident ratios, and speaking with multiple families about their experiences can illuminate whether the positives outweigh the risks for a particular loved one's needs.
In sum, Ochsner Medical Center Skilled Nursing Facility offers solid clinical care, compassionate daytime staff, and a track record of recovery when operations run smoothly. It is a compelling choice for those who value medical competence, clear discharge planning, and a positive daily routine - and who can accept potential variability after hours. For anyone whose priority is unwavering nighttime attentiveness, consistently respectful treatment at all times, or a baseline of safety without gaps, alternatives should be seriously considered. The facility remains a strong option for many, but careful vetting and a plan for near-constant oversight are essential to ensure alignment with a loved one's specific care goals.
30 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
New Orleans International (7 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Ochsner Medical Center Skilled Nursing Facility in Jefferson, LA is a well-equipped assisted living community that prioritizes the comfort and care of its residents. The facility offers a variety of amenities to enhance the residents' quality of life, including cable or satellite TV for entertainment, fully furnished accommodations for convenience, and a small library for leisure reading. Residents can also enjoy the outdoor space and garden areas on the premises.
Housekeeping services are provided regularly to ensure cleanliness and maintenance. A kitchenette is available for those who prefer to prepare their own meals, but restaurant-style dining is also offered for those who desire a more convenient option. Special dietary restrictions are accommodated by the dining staff.
To support the residents' health and well-being, there are comprehensive care services available at all times. Trained staff members provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure that residents take their prescribed medications correctly.
The facility values mental wellness and offers a dedicated program to promote emotional well-being among its residents. This includes engaging activities tailored to individual interests and capabilities. There are scheduled daily activities organized by both staff members and resident-run initiatives.
In terms of location, the Ochsner Medical Center Skilled Nursing Facility benefits from its proximity to various amenities within the surrounding area. There are numerous cafes, parks, pharmacies, restaurants, theaters, physicians' offices, and hospitals just a short distance away. This allows residents easy access to local conveniences and services.
Overall, this assisted living community provides a comfortable environment with comprehensive care services to ensure that residents receive all necessary support while maintaining their independence and enjoying various amenities.
Ochsner Medical Center Skilled Nursing Facility is located at 2614 Jefferson Highway, 3Rd Floor, Jefferson, LA 70121 in Orleans Parish, Louisiana
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