150 Broadway Street, New Orleans, LA 70118
For more information about senior living options: (866) 208-4318
Overall Review of Lambeth House
Pros
It is a lovely place, clean and well cared for.- The staff are warm and professional.
- The surroundings are vibrant and impeccably maintained.
- The facilities, especially the beautiful indoor pool and comprehensive wellness area, stand out.
- Residents have wonderful experiences there, with beautiful rooms and amenities and a kind staff.
- There is a lot to do and the apartments are really beautiful.
- The dining is excellent.
- The staff interact well with residents and truly appear to care for their well-being.
Cons
The owner is horrible to the workers. - There is disrespect and neglect of the residents.
- The cost is outrageous and not worth it.
- There are major structural issues with leaks in all of the apartments and mice on the first floor.
- The staff on the second-floor nursing unit lets their patients scream out in their rooms without checking in on them at all.
- The CEO moves residents to Assisted Living right after collecting an $800,000 entrance fee (unless they are VIPs).
- Unless you are one of his VIPS, do not bother to ask for a thing.
- The front desk receptionist was rude and too busy flirting with the guys behind the desk.
- The marketers walked around watering plants and interrupted meetings by walking in without knocking.
- If you want to kill your loved one, put them in Nursing.
Review
Lambeth House is best suited for financially comfortable seniors who want upscale, continuum-of-care living in a culturally rich urban setting. The Uptown New Orleans location combines elegant, home-like interiors with easy access to dining, shopping, and parks, appealing to residents who value polish, privacy, and a robust social calendar. The campus model includes independent living, assisted living, and memory care on site, offering a straightforward path as care needs evolve. For couples or spouses who want to stay together as needs change, there is the added appeal of “lifetime security” via an upfront buy-in that can, in some cases, smooth future transitions.
The strongest draws are the staff, the level of care, and the breadth of amenities. Reviews consistently praise warm, professional caregivers and well-maintained spaces, including standout dining and an active wellness program. The indoor pool, fitness facilities, and broad activity slate keep residents engaged, while security and orderly operations help preserve peace of mind. Units strike a balance between independence and accessibility, with features like in-unit laundry and well-equipped bathrooms, and the dining program extends beyond meals with cooking classes and ample meal service in a refined setting. The on-campus continuity of care, moving from independent to assisted to memory care without relocating, offers practical stability for families navigating uncertain futures.
However, there are notable concerns that deserve serious consideration. A subset of reviews points to governance and staff-management tensions, including allegations about leadership treatment of workers and uneven experiences with administration. The financial model can be a sticking point: the upfront entrance fee coupled with ongoing monthly costs represents a significant long-term commitment, and some accounts describe pressure to upgrade or to transition to higher levels of care if funds are exhausted. Maintenance issues surface in some instances, leaks and pests on certain floors, raising questions about capital planning and day-to-day attention in the older portions of the facility. Customer-service variables at the front desk and in some departments underscore that service quality can hinge on individual staff and shifts.
These potential drawbacks do not erase Lambeth House’s core strengths. The combination of financial security through a buy-in, a true continuum of care on one campus, and a highly appealing urban setting creates a compelling value proposition for families who can absorb the cost. The sense of permanence, beautiful, well-kept grounds, cultural programming, and proximity to parks and city amenities, enhances daily life in a way that is hard to replicate in smaller communities. For many residents, the guaranteed access to a broad array of services and the opportunity to stay together with a spouse through changing needs offsets the heavier upfront investment and the occasional administrative friction. Scholarships and financial planning options can further mitigate some of the cost concerns.
For families weighing options, Lambeth House remains a strong contender for those seeking a premier, socially active community with a genuine continuum of care and sophisticated amenities. Yet it is not the right fit for every budget or risk tolerance. Those prioritizing minimal upfront cost, or who require guaranteed nursing-home-level supervision in a smaller, more intimate setting, may find alternatives more aligned with their financial and care expectations. Prospective buyers should insist on detailed, transparent discussions about unit size, care-path policies, and the exact terms of the upfront fee, while visiting multiple times to meet front-line staff and leadership. When alignment exists on cost, care philosophy, and daily experience, Lambeth House stands out as a decisive, practical choice for aging in place in New Orleans.
22 resident community capacity
1-bedroom apartments
Assisted Living
Continuing Care Retirement Community (CCRC)
Independent Living
Memory Care
Beauty salon
Cable or satellite TV
Financial aid
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Respite or short term stays offered
Wi-Fi/high-speed internet available
New Orleans International (9 miles away)
Community operated transportation
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Fitness programs
English
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