Maison Orleans Healthcare of New Orleans

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Maison Orleans Healthcare of New Orleans

Maison Orleans Healthcare of New Orleans

1420 General Taylor St, New Orleans, LA 70115

For more information about senior living options: (844) 490-3973

2.9 from 25 reviews
5 stars
7
4 stars
3
3 stars
4
2 stars
2
1 stars
9

Skilled Nursing Facility

Overall Review of Maison Orleans Healthcare of New Orleans

Pros

  • pro The service was great.
  • pro The therapists were amazing and very attentive to detail.
  • pro The staff were friendly and cordial.
  • pro The rehab department and nurses communicated very well.
  • pro The meals were great and the food was good.
  • pro They kept in touch and explained how the patient was doing.
  • pro The assistant administrator engages with the staff and is respectful and compassionate.
  • pro The patient's brother liked the food and received special meals.
  • pro The facility looked nice and clean.
  • pro The nurses' care was good.

Cons

  • pro The facility is dirty and has an unpleasant odor.
  • pro It is understaffed and the staff do not respond to patient requests for help.
  • pro Patients are not bathed for weeks.
  • pro The building is old, dirty, and has a persistent urine smell in certain areas.
  • pro The facility was hot and lacked air conditioning, with at least one elevator not working.
  • pro Bathrooms can be poorly lit and smell bad.
  • pro The quality of care is poor and some staff are rude, making patients feel unsafe.
  • pro Communication with staff is inconsistent and some caregivers do not pay attention to patients.
  • pro One reviewer would not recommend the facility to anyone.

Review

Maison Orleans Healthcare of New Orleans is best suited for families seeking post-acute rehab where the ongoing strength is hands-on therapy and approachable staff communication, and where a proactive advocate on the resident's behalf can tilt the care toward reliability. The rehabilitation team earns consistent praise from several reviewers for attentiveness, detail, and genuine care, making it a plausible option for short- to mid-term stays aimed at regaining function. This is not a luxury facility; the value lies in the day-to-day interaction with therapists and nurses who appear willing to go the extra mile when pressed by family questions and needs.

Those who should consider alternatives are primarily families needing tight medical oversight and uniform daily care. Recurrent complaints about medication lapses, delays, and a lack of doctor presence signal serious red flags for residents with complex medical regimens. The facility's building is described as older and sometimes poorly maintained, with odors and cleanliness issues that persist in various parts of the campus. Critical safety gaps - hot rooms, nonfunctional elevators, insufficient lighting, and inconsistent diaper changes - underscore the risk for residents who require steady, high-touch supervision. For long-term residence or for individuals with higher care demands, other communities with stronger staffing ratios and more robust medical infrastructure are advisable.

The strongest upside - strong, capable rehab staff and otherwise friendly caregivers - does offset some drawbacks, but only to a limited extent. Several families report that therapists are outstanding and that communication with the rehab team is thorough, with updates provided and questions answered. A subset of staff members is described as open, respectful, and genuinely caring, including administrators who engage with families and maintain an approachable - if firm - presence. Meals in at least a couple of accounts are enjoyable, and when the staff connects with a resident, the resident appears comfortable and well treated. These positives matter, but they do not fully neutralize the systemic concerns that appear to recur across reviews.

Despite the bright spots in therapy and certain staff interactions, the facility faces persistent, systemic cons: under-staffing, inconsistent care, and unsettling conditions that threaten resident safety and dignity. Reports of dirty environments, off-putting odors, and rooms left without timely attention appear repeatedly. Instances of missed or late medications, forgotten patient needs, and limited doctor engagement paint a picture of a campus where care quality can hinge on individual staff members rather than consistent, institution-wide standards. The aging infrastructure - no reliable HVAC in some areas, a nonfunctional elevator at times, and outdated amenities - amplifies the sense that comfort and safety are contingent on momentary circumstances rather than a steady baseline.

For families weighing a decision, this is a place to visit with a precise checklist: observe how quickly staff respond to bells or call lights, request to review a typical day's medication administration routine, and ask to meet the medical director or whichever clinician oversees the resident's care plan. Probe about staffing ratios during peak hours, confirm the facility's policy on daily hygiene and diaper changes, and gauge whether housekeeping and sanitation appear reliably maintained in patient areas. If a priority is continuity of medical oversight, insist on clear schedules for physician visits and med reviews. If these assurances prove elusive, or if odor, heat, or safety concerns recur during a tour, alternatives with stronger clinical governance are warranted.

In the end, Maison Orleans Healthcare of New Orleans sits in a tough, practical middle ground. For families with flexibility, a commitment to active oversight, and a primary goal of effective rehab that can be reinforced by attentive therapists, the community can deliver meaningful benefits. However, for residents who require reliable medical management, consistent hygiene and safety, and a consistently clean, comfortable environment, the cons overwhelm the pros. The decision should hinge on the family's ability to champion daily care, alongside a readiness to transition if care standards falter or if the resident's medical needs outpace what the facility can reliably provide.

Features

Housing

  • 200 resident community capacity 200 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor common areas Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • New Orleans International (11 miles away) New Orleans International (11 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Maison Orleans Healthcare of New Orleans in New Orleans, LA is a vibrant assisted living community that offers a comfortable and enriching lifestyle for its residents. With a range of amenities and conveniences, this community strives to provide a high standard of care and services.

Residents can enjoy various activities right on-site, ensuring there is always something engaging and enjoyable to do. Whether it's participating in group exercises, attending social events, or exploring hobbies and interests, there are plenty of opportunities for residents to stay active and engaged.

The facility ensures a pleasant living environment with air-conditioning throughout the premises, ensuring comfort even during the hottest Louisiana summers. Indoor common areas provide spaces for relaxation, socializing, or pursuing personal activities. For those who appreciate the outdoors, there are also inviting outdoor common areas where residents can enjoy fresh air and sunshine.

The community understands the importance of maintaining physical appearance and offers the convenience of having a beautician on-site. Residents can easily access professional hairdressing services without leaving the premises.

In terms of location, Maison Orleans Healthcare is conveniently situated close to several amenities. There are eight cafes nearby where residents can relax with friends or family over coffee or meals. Nature enthusiasts will appreciate the proximity to two parks that offer serene environments for walks or picnics. Access to pharmacies is abundant, with 19 in the vicinity for easy prescription pick-ups or medical supplies. Additionally, there are eight physicians nearby for convenient medical consultations and 57 restaurants offering an array of dining options. Lastly, having six hospitals nearby provides peace of mind knowing that emergency medical services are within reach whenever necessary.

Maison Orleans Healthcare of New Orleans in New Orleans, LA offers a well-rounded assisted living experience with engaging activities, modern amenities, and convenient access to various facilities in its surrounding area.

Nearby Places of Interest

This part of New Orleans, Louisiana boasts a diverse array of amenities, making it an attractive choice for senior living. With a variety of restaurants offering both casual and upscale dining options, residents can enjoy delicious meals without having to travel far. Additionally, the proximity to numerous physicians and hospitals, including Touro Infirmary and Children's Hospital, ensures easy access to healthcare services. The presence of well-known pharmacies like CVS and Walgreens further adds to the convenience of living in this area. For leisurely pursuits, seniors can visit nearby cafes such as The Vintage or Starbucks for a relaxing cup of coffee. Those seeking outdoor activities can explore local parks like Pig Newton Park or The Fly. Overall, this neighborhood offers a blend of culinary delights, healthcare facilities, and recreational opportunities that cater well to the needs and interests of older adults looking for a vibrant community in which to reside.

Restaurants

  • Superior Grill (0.2 miles)
  • Martin Wine Backcounte (0.2 miles)
  • The Delachaise (0.3 miles)
  • Shaya (0.4 miles)
  • McDonald's (0.4 miles)
  • Barracuda (0.6 miles)
  • Commander's Palace (0.8 miles)

Physicians

  • Jennifer Garrett, MD (0.2 miles)
  • Touro Med Building (0.2 miles)
  • Atlas Psychiatry (0.2 miles)
  • Martin D. Claiborne (0.4 miles)
  • Jefferson Orthopedic Clinic (2.2 miles)
  • Heart Clinic of Louisiana (2.4 miles)
  • Koppel Dermatology (2.5 miles)

Hospitals

  • Touro Infirmary (0.3 miles)
  • St Charles Surgical Hospital (1.4 miles)
  • Children's Hospital (1.9 miles)
  • LSU Medical - 1400 Poydras (2.1 miles)
  • West Jefferson Medical Center LCMC Health (2.3 miles)
  • SE Louisiana Veterans Hospital (2.6 miles)

Pharmacies

  • CVS Pharmacy (0.5 miles)
  • Walgreens (0.6 miles)
  • CVS Pharmacy (0.7 miles)
  • Walgreens (1.1 miles)
  • CVS Pharmacy (1.1 miles)
  • Walgreens (1.3 miles)
  • Walgreens (1.3 miles)

Cafes

  • The Vintage (0.6 miles)
  • Starbucks (1.2 miles)
  • HiVolt Coffee (1.4 miles)
  • French Truck Coffee (1.8 miles)
  • French Truck Coffee (2.6 miles)
  • Cafe Du Monde (3 miles)
  • CC's Community Coffee House (3.1 miles)

Parks

  • Pig Newton Park (1.9 miles)
  • The Fly (2.3 miles)

Frequently Asked Questions

Where is Maison Orleans Healthcare of New Orleans?

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