St Charles Health Care

Pros

• None present in the provided review.

Cons

• The facility was not clean.
• The first-floor air conditioning unit was broken.
• The family had to bring a fan for their mother.
• After a complaint about the heat, she was transferred to the second floor where it was extremely cold.
• She did not receive any physical therapy during rehab.
• She needed round-the-clock care, but staff did not check on her regularly.

Review

A family member recently recounted a troubling experience at Unity Nursing Home, highlighting a pattern of concerns about cleanliness, climate control, rehabilitation services, and regular check-ins. According to the account, the facility did not feel clean, creating an overall impression of neglect in the daily care environment. This sense of disarray extended from the general surroundings to details that influence a resident's comfort and safety, leaving a lingering anxiety about what other problems might go unnoticed.

One of the most immediate and tangible issues described was a broken air conditioning unit on the first floor. The outage meant persistent heat that made the living spaces uncomfortable and potentially unhealthy, especially for someone who had recently suffered a stroke and was in a vulnerable state. The family had to intervene by bringing a personal fan to help cope with the sweltering conditions, underscoring a lack of reliable climate control in the facility.

After the family spoke up about the heat, their loved one was transferred to the second floor. Unfortunately, the move did not bring relief in terms of comfort. The room there was described as extremely cold, adding to a sense of physical distress rather than alleviating it. The inconsistent and shifting climate - from too hot to excessively cold - appeared to contribute to an unstable and stressful environment for the patient during a critical recovery period.

The patient's stay was intended to be a rehab phase following a stroke, with the expectation of receiving physical therapy and other rehabilitative services to support recovery. However, the account indicates that physical therapy was not happening at all, or at least not in any meaningful way. This absence of anticipated rehabilitation care raised serious concerns about progress toward recovery, given the patient's condition and goals after a major health event.

Beyond the absence of therapy, the family felt that round-the-clock care was not provided as regularly as needed. The caregiver presence and routine checks did not seem to meet the expectations for attentive oversight and timely responses to the patient's needs. This perceived gap in monitoring left the family worried about safety and the potential for unmet needs going unmet during critical hours.

Taken together, these experiences paint a troubling picture of care that fell short in several key areas: cleanliness, reliable climate control, access to essential rehabilitation services, and consistent monitoring. The overarching impression is one of concern for the patient's well-being and recovery, framed by a desire for improvements that would prevent similar distress for other residents and their families. The account conveys a clear hope that future guidance and changes would ensure a cleaner environment, appropriate and consistent therapeutic care, and more diligent check-ins to safeguard residents' health and comfort.

This area of New Orleans, Louisiana, offers a vibrant and diverse community with a wide range of amenities nearby. With a variety of restaurants such as The Delachaise and Commander's Palace in close proximity, there are plenty of dining options to explore. Additionally, there are several medical facilities including Touro Infirmary and pharmacies like CVS and Walgreens within easy reach for any healthcare needs. For recreational activities, there are cafes like The Vintage and parks such as Pig Newton Park and Crescent Park nearby for leisurely walks or socializing with neighbors. Overall, this area provides a convenient and lively environment that may be well-suited for senior living.

Restaurants

• The Delachaise (0 miles)
• McDonald's (0.1 miles)
• Superior Grill (0.1 miles)
• Martin Wine Backcounte (0.3 miles)
• Commander's Palace (0.5 miles)
• Shaya (0.6 miles)
• Tracey's (0.7 miles)

Physicians

• Touro Med Building (0.1 miles)
• Martin D. Claiborne (0.1 miles)
• Jennifer Garrett, MD (0.2 miles)
• Atlas Psychiatry (0.2 miles)
• Jefferson Orthopedic Clinic (2.3 miles)
• Heart Clinic of Louisiana (2.5 miles)
• Koppel Dermatology (2.6 miles)

Hospitals

• Touro Infirmary (0.1 miles)
• St Charles Surgical Hospital (1.1 miles)
• LSU Medical - 1400 Poydras (1.9 miles)
• Children's Hospital (2.2 miles)
• SE Louisiana Veterans Hospital (2.4 miles)
• West Jefferson Medical Center LCMC Health (2.4 miles)

Pharmacies

• CVS Pharmacy (0.3 miles)
• Walgreens (0.4 miles)
• CVS Pharmacy (1 miles)
• Walgreens (1 miles)
• Walgreens (1.1 miles)
• CVS Pharmacy (1.2 miles)
• Walgreens (1.5 miles)

Cafes

• The Vintage (0.4 miles)
• Starbucks (1.1 miles)
• HiVolt Coffee (1.1 miles)
• French Truck Coffee (1.5 miles)
• French Truck Coffee (2.4 miles)
• Cafe Du Monde (2.8 miles)
• CC's Community Coffee House (2.9 miles)

Parks

• Pig Newton Park (1.9 miles)
• The Fly (2.6 miles)
• Crescent Park (3.3 miles)