Jefferson Healthcare Center in Jefferson, LA
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2200 Jefferson Highway, Jefferson, LA 70121
For more information about senior living options: (844) 490-3973
Mindi, the physical therapist, is very friendly and caring with patients. Mindi cares enough to know her patients by name and makes them feel truly cared for. Raj, the assistant administrator, goes above and beyond to ensure great care. The CNAs are very professional. The staff were kind and compassionate toward patients. The patient's father looks forward to treatment and is making great progress recovering from his stroke. An employee provided exceptional care during physical therapy. There are nurses, patient care techs, and wound care staff who truly care for patients.
The reviewers describe the staff as unprofessional, with the receptionist laughing and residents kept on hold for long periods. The facility is unsanitary and uncaring, with help often not arriving for 20?30 minutes and staff seeming to ignore patients. It is portrayed as a money-driven place that does not truly care for residents, with calls to the health department to investigate. Residents are subjected to abuse and humiliation, including yelling, demeaning treatment, and neglect of basic needs like grooming, food, and hydration. Essential care, such as physical therapy, is often not provided, and residents are left in dirty conditions with dirty diapers and urine. Personal belongings are frequently stolen, with items going missing and families not being informed. The facility is severely understaffed and overbooked, making proper care impossible and prompting calls for state intervention. Management and communication are described as incompetent and dishonest, with families feeling misled or ignored. Some reviewers acknowledge a few caregivers who provide good care, but overall the facility is deemed dangerous and not worth using.Jefferson Healthcare Center is best viewed as a last-resort option for families facing limited choices in the area, requiring relentless oversight and active advocacy. In practical terms, this community should be considered only when there is no viable alternative with stronger staffing, cleaner conditions, and proven accountability. If a move is avoidable, seek a facility with a demonstrated track record of reliable response times, respectful communication, and consistent care across shifts. For most families, this is not a first choice but a facility to scrutinize intensely, with concrete expectations and a clear discharge plan.
Those who may want to consider alternatives are precisely the families who prioritize safety, transparency, and dependable daily care. If a loved one needs regular assistive care, wound management, or rehabilitation, the reports suggest substantial risks here that proportional risk mitigation cannot easily overcome. Prospective residents should compare with facilities that show solid staffing ratios, active family involvement policies, routine family updates, and a history of clean audits. For anyone who cannot tolerate frequent, unaddressed concerns about basic needs - hygiene, nourishment, privacy, or communication - alternative communities are strongly advised.
On the upside, there are isolated signs of genuine care from individual staff members. A physical therapist noted as Mindi stands out for attentiveness and patient-focused interaction, and at least one account highlights CNAs who act with professionalism and warmth. A recently discharged resident praised compassionate conduct from a member of the administrative team, and there are mentions of caregivers who clearly intend to do right by residents. These moments prove that the underlying potential for quality care exists when staff are supported, supervised, and consistently assigned to the same residents. However, these flashes of care do not compensate for recurrent, systemic shortcomings.
The predominant concerns paint a stark, persistent picture: chronic understaffing, slow response times to calls, and pervasive cleanliness issues. Residents and families recount delays of 20 to 30 minutes for assistance, missed vitals, and inconsistent monitoring that raises safety questions. Allegations of unsanitary conditions, dirty linens, and lost personal belongings recur across multiple accounts, with several families reporting theft or misplacement of items. Serious accusations - abuse, neglect, and a lack of timely communication with family members about hospital transfers or resident status - underscore a pattern rather than isolated incidents. In at least one instance, a state-led investigation highlighted unsafe and unprofessional conditions, reinforcing the message that this is not a facility to rely on without aggressive oversight.
Given these dynamics, decision-making should center on two questions: can rigorous oversight and active family involvement realistically be maintained long-term, and are there alternative facilities that deliver safer, cleaner, and more responsive care without the same level of risk? If continuing the evaluation, insist on concrete metrics: current nurse and aide staffing levels by shift, resident-to-staff ratios during peak hours, daily care rounds, call-bell response times, incident and theft reporting frequency, housekeeping schedules, and a transparent plan for addressing past deficiencies. Request tours that include unscheduled observations of bath and dressing routines, meal service, and pain management practices, plus conversations with multiple caregivers across shifts.
The bottom line is unambiguous. Jefferson Healthcare Center presents a high-risk care environment as reflected in widespread resident and family reports. While isolated staff members can and do deliver compassionate care, the frequency and severity of the negative experiences far outweigh those positive notes. If safety, dignity, and reliable caregiving are non-negotiable, alternatives are not only preferable but essential. For families confronting limited options, this facility may be a bridge option only with stringent oversight, a precise care plan, and a proactive, ongoing commitment to moving toward a safer, better-run home whenever possible.
222 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
New Orleans International (7 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Jefferson Healthcare Center in Jefferson, LA is an assisted living community that offers a variety of amenities and care services to meet the needs of its residents. The center provides a comfortable and home-like environment with fully furnished accommodations and private bathrooms. Residents can enjoy the convenience of having a beauty salon on-site, as well as access to cable or satellite TV and Wi-Fi/high-speed internet.
Transportation is made easy with community operated transportation available for non-medical needs, as well as transportation arrangements for doctor’s appointments. The center also offers move-in coordination services to assist new residents with a smooth transition.
For dining, residents can enjoy restaurant-style meals in the center's dining room, complete with special dietary restrictions accommodated. The kitchenette in each accommodation allows for independent meal preparation if desired.
A range of activities and wellness programs are offered to keep residents engaged and active. Fitness programs are available in the fitness room, and scheduled daily activities provide opportunities for socialization and recreation. Resident-run activities allow individuals to have a say in planning events, while planned day trips offer new experiences outside of the community. Concierge services are also provided to assist residents with any additional needs or requests.
In terms of care services, the Jefferson Healthcare Center ensures 24-hour supervision and has a 24-hour call system in place for emergencies. Assistance with activities of daily living such as bathing, dressing, and transfers is provided by trained staff members. Medication management is also available to ensure that residents take their prescribed medications correctly. Additionally, a mental wellness program is offered to support emotional well-being.
The surrounding area offers numerous amenities within close proximity to the center. Cafes, parks, pharmacies, restaurants, theaters, and hospitals are all easily accessible for residents who may want to explore their surroundings or need additional services.
Overall, the Jefferson Healthcare Center provides an inclusive assisted living community where residents receive personalized care in a comfortable environment while enjoying various amenities and activities.
Jefferson Healthcare Center is located at 2200 Jefferson Highway, Jefferson, LA 70121 in Orleans Parish, Louisiana
Jefferson Healthcare Center on seniors.fyi includes 13 photos including images showing interior, decor, artwork, grass, piano, salon, plant, bedroom, and more.
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Interior
Decor
Building
Bedroom
Trees
Windows
Dining
Landscaping
Artwork
Seating Area
Wall Art
Painting
Salon
