Jefferson Health Care Ctr in Jefferson, LA

Pros

• Mindi the physical therapist is very friendly and caring with patients.
• The CNAs are very professional.
• The staff at Jefferson Healthcare is very attentive.
• Jefferson Healthcare has a homey atmosphere and a family-like attitude.
• There are nurses and staff who really care about residents.
• The outdoor atrium is secure, well maintained, and enjoyed by residents.

Cons

• The staff are unprofessional and uncaring, with long holds and ignored requests.
• The facility is dirty and unsanitary, with poor hygiene and even cockroaches reported.
• Residents are neglected, with delays in care and vital checks that are not performed.
• Belongings are frequently stolen and rooms are not secure.
• Residents are demeaned or humiliated by staff, who laugh or show no empathy.
• Administration is dishonest and appears to prioritize money over patient care.
• The facility is unsafe and should be shut down; many reviews urge avoiding it.
• Families are advised not to send their loved ones here due to consistent poor standards.

Review

Jefferson Health Care Center in Jefferson, LA is best suited for families that need a rehab-focused, short-term stay and are prepared to supervise daily care with vigilant oversight. The community can serve residents who respond well to a caregiver-driven routine and who can tolerate variability in staffing. It is not a turnkey solution for planning a worry-free, long-term home where consistent, professionally supervised care is non-negotiable. For families without the bandwidth to monitor care closely, the fit quickly tilts toward frustration and risk. In short, this is a facility that can help some after acute events, but only when a robust family partner is in place.

For those weighing alternatives, the message is clear: seek other options if safety, cleanliness, and reliable, timely assistance are non-negotiable. The reviews point to persistent reliability gaps, communication breakdowns, and environments that feel unstable for residents who require constant attention. Seniors with complex medical needs, cognitive challenges, or high fall risks will likely want to explore facilities with demonstrably stronger staffing models, stricter hygiene protocols, and a proven track record of rapid response to calls. This is not the choice to make when the goal is steadiness and predictable daily care.

Despite the overall concerns, there are unmistakable bright spots worth noting. A minority of staff stand out for professionalism and genuine warmth, and there is credible praise for the rehabilitative effort under at least one therapist, Mindi, who engages patients with care and a steady hand. An administrator, Raj, is cited as going beyond standard duties to support patient needs, suggesting that leadership can pivot on individual commitment even when larger systems stumble. The facility's homey ambiance and the secure outdoor atrium offer moments of respite that residents can enjoy, especially when families can spend time onsite and observe what daily life looks like beyond the surface.

Yet the cons dominate the lived reality for many families. Chronic understaffing and overbooking leave caregivers stretched thin, with persistent reports of long delays for assistance and missed or delayed care tasks. Sanitation problems, lost belongings, and episodes of neglect or rough treatment recur in multiple accounts, eroding trust and safety. Concrete hazards appear in the narratives - unattended falls, inadequate bedside hygiene, and gaps in communication that leave families uninformed until a crisis hits. The most troubling moments involve material neglect and basic dignity being compromised, including reports of smelly environments, inadequate bathing, and perceived indifference from staff when questions arise.

These significant downsides are not easily offset by the occasional positive interaction or a single standout therapist. The reliability, consistency, and transparency required for sustained elder care are missing too often to call this a safe default option. For families that can mobilize a steady stream of advocacy - regularly checking vitals, requesting detailed daily care logs, and insisting on prompt responses - the facility can deliver glimpses of the care that is possible when dedicated staff are present. But without systemic improvements, those glimmers risk being isolated incidents rather than the norm.

In practical terms, the decision hinges on risk tolerance and capacity for hands-on involvement. If choosing Jefferson Health Care Center, approach with explicit, written expectations: guaranteed daily rounds and vitals checks, rapid call-light response, secure management of personal belongings, rigorous cleanliness standards, and a defined plan for escalation when concerns arise. Consider limiting the stay to shorter rehab windows and maintaining a clear exit strategy to another facility with stronger safety metrics. For most families, however, safer, more predictable options exist, and those paths should be explored first to protect the dignity and well-being of a loved one.

This part of Jefferson, Louisiana offers a convenient and accessible location for senior living, with a variety of amenities nearby. There are several pharmacies in the area, making it easy to access medications and healthcare services. The presence of hospitals such as The Gayle and Tom Benson Cancer Center and Ochsner Medical Center ensures peace of mind in case of medical emergencies. Residents can enjoy a range of dining options at cafes like Grounded Coffee Cafe and restaurants like Rivershack Tavern. Additionally, there are plenty of healthcare providers in the vicinity, including The Face & Body Clinic and Lakeside Children's Clinic. For entertainment, seniors can visit theaters like AMC Elmwood Palace 2 or relax at parks such as Pig Newton Park or New Orleans City Park. Overall, this part of Jefferson provides a well-rounded environment for senior living with convenient access to essential services and leisure activities.

Pharmacies

• Ochsner Investigational Pharmacy (0.3 miles)
• Walgreens (1.3 miles)
• Castellon Pharmacy (1.5 miles)
• Walgreens (1.6 miles)
• CVS Pharmacy (1.8 miles)
• Walgreens (1.8 miles)
• Walgreens (2 miles)

Hospitals

• The Gayle and Tom Benson Cancer Center (0.4 miles)
• Ochsner Medical Center, International Department, Magnetic Resonance Imaging (0.7 miles)
• Tulane - Lakeside Hospital (3.2 miles)
• Children's Hospital (3.4 miles)
• SE Louisiana Veterans Hospital (3.8 miles)
• Touro Infirmary (4.3 miles)

Cafes

• Grounded Coffee Cafe (0.5 miles)
• Starbucks (3.6 miles)
• Cafe Du Monde City Park (3.7 miles)
• Cafe Du Monde (3.7 miles)
• Starbucks (4.2 miles)
• Corner Cafe (4.3 miles)

Restaurants

• Bakers Dozen Cafe (0.5 miles)
• Rivershack Tavern (0.7 miles)
• Waffle House (1.1 miles)
• Uptown Grill (1.6 miles)
• Cooter Brown's Tavern & Oyster Bar (1.7 miles)
• Taco Bell (2 miles)
• Chick-Fil-A (2 miles)

Physicians

• The Face & Body Clinic (1.1 miles)
• Southern Orthopaedic Specialists (1.8 miles)
• Napoleon Pediatrics (2.3 miles)
• Bayou Ophthalmic Instruments (2.5 miles)
• Lakeside Children's Clinic (3 miles)
• East Jefferson Family Practice (3.1 miles)
• Advanced Plastic Surgery (3.3 miles)

Theaters

• AMC Elmwood Palace 2 (2.5 miles)
• AMC Clearview Palace 12 (3.4 miles)

Parks

• Pig Newton Park (2.7 miles)
• The Fly (3 miles)
• New Orleans City Park (3.7 miles)