Elmwood Medical Ctr

Pros

• The staff were generous, respectful, and provided excellent care.
• The surgeon was excellent.
• The staff were amazing, very attentive, and ready to answer questions.
• Elgin was kind and extremely professional.
• The nurse practitioner was fast, understood what was going on, and helped provide relief.
• Tracie, CeCe, and Marshell were absolutely the best.
• The doctor Hadley Smith and the phlebotomist were great; check-in was quick and care was excellent.
• Dr. Miceli is thorough, explains things well, and makes good judgments.
• The front desk acknowledged patients by name and provided thorough care.
• Dr. Suri and his team go above and beyond to deliver on their promises and the mission.
• The internal medicine team never disappoints; they make patients feel like their only patient.
• The Elmwood staff are courteous, accommodating, and knowledgeable with awesome service.

Cons

• There were no directional signs to the Primary Care Clinic, and staff did not seem to know the directions.
• The wait times were ridiculous (about 30 minutes to see the doctor and 45 minutes for blood work) despite the clinic not being busy.
• The clinic's throughput needed examination to address delays.
• The receptionist was rude and unprofessional.
• The doctor was perceived as overworked with too many patients.

Review

From Duson, Louisiana, a family recently shared a deeply positive experience surrounding a left knee replacement for Monique Romero, performed on Tuesday 10/07/2025. The overall impression is one of genuine care, generosity, and respect from the entire Ochsner Elmwood team. The surgeon was described as excellent, and the surrounding staff were praised for their attention and compassion toward both Monique and her husband. The care they received felt comprehensive, attentive, and consistently focused on making a difficult experience as comfortable as possible.

The days spent in the care environment were marked by warmth and attentiveness from the people who interact most closely with patients. Elgin stood out for his kindness and professionalism, delivering care without causing discomfort. The nurse practitioner was noted for speed and clarity, quickly understanding the situation and helping to secure relief. Even routine processes like blood work moved efficiently, with only a short wait time. Across the board, the team's approach felt respectful and patient-centered, reinforcing the sense that Monique was in capable, considerate hands.

Several names emerged as exceptional points of contact within the Elmwood Center. Tracie, CeCe, and Marshell were singled out as "absolutely the best," with their courtesy and responsiveness helping to make the patient experience smoother and more reassuring. In addition to individual staff kindness, the overall atmosphere - professional, courteous, and ready to assist - contributed to a sense of confidence and trust in the care team and the treatment plan.

Several comments underscored the high quality of clinical care. Dr Hadley Smith, the surgeon, was described as excellent, and the accompanying phlebotomy staff and check-in process were praised for efficiency and thoroughness. The sentiment extended to the broader medical practice: "Great doctor," "quick check-in," and "excellent care" were common themes, reflecting a consistent commitment to timely and effective treatment. The feedback also highlighted the value of supportive clinical partners, including physicians and assistants who work together to ensure that patients receive comprehensive and considerate care.

Not all notes were about smooth sailing, however. One review called attention to practical gaps that can occur with a new facility: a lack of visible directional signage to the Primary Care Clinic (located on Floor 4, Building B) required asking multiple staff members for directions. Waiting times were also cited as an issue - roughly 30 minutes to see a doctor and another 45 minutes for blood work - points the reviewer acknowledged as part of ongoing "kinks" in a recently opened clinic that the team is actively addressing to improve throughput.

There is a steady thread of enduring trust in long-standing relationships with practitioners. Dr. Miceli, who has been a primary care physician for over 35 years, was described as thorough and reliable, capable of practical, patient-centered guidance without pressuring the patient into unnecessary steps. The praise extended to the receptionist who recognized a patient by name at check-in, illustrating how familiarity and personalized service can enhance the experience. The reviewer affirmed that they can always count on Dr. Miceli and his assistant for consistent, quality care.

Another dimension of the Elmwood experience centers on internal medicine and its mission. Dr. Suri and his team were repeatedly cited for going above and beyond to uphold the Ochsner Mission and Vision. The internal medicine staff were described as caring professionals who make patients feel understood and valued, turning what could be a routine visit into a reassuring, thorough, and supportive encounter. The overarching message from these reviews is that the internal medicine team, like many other units at Elmwood, strives not just to treat but to connect with patients on a human level.

The Elmwood Primary Care experience also left a strong, positive impression. The staff - from front desk clerks and nurses to the nurse Tremaine and Dr. Fayne St. John - were praised for courtesy, accommodation, and knowledge. One patient even noted traveling from a neighboring state to receive care there, underscoring the trust and loyalty inspired by the clinic's professionalism and patient focus. The facility's location was deemed convenient, and the orthopedic and rehabilitation teams were highlighted for their supportive, patient-centered approach. The praise extended to the physical therapy department, where John Guido was singled out for his attentive, patient-focused care and his ability to listen and help restore function and mobility.

The experiences of ongoing orthopedic care at Elmwood were framed as consistently positive and deeply reassuring. A patient described a long-term knee issue being managed with care that felt above and beyond, including a day-before-holiday appointment that succeeded in fitting in a patient who needed attention. Small acts - such as receiving a tissue box during a difficult moment, or being comforted by staff during challenging days - were highlighted as meaningful, human touches that reinforced confidence in the care team. Painful aging concerns were met with empathy, humor, and effective treatment, all contributing to a strong sense of partnership with the care providers.

Finally, specific surgical and rehabilitative milestones were celebrated. Dr. Choate, along with the physical therapy team, was praised for excellence in care, with notes that tibial tubercle osteotomy and grafted ligament healing were progressing well and getting stronger. The patient's ongoing journey back to activity was described with optimism and gratitude, underscoring the confidence in Elmwood's orthopedic care. The combined message across these experiences is one of a comprehensive, compassionate, and highly capable health system that supports patients through surgeries, recoveries, and long-term wellness with a broad team of dedicated professionals.

This part of Jefferson, Louisiana offers a convenient and diverse range of amenities for seniors looking to reside in the area. With various dining options such as Chick-Fil-A, Taco Bell, and local cafes like Bakers Dozen Cafe and Grounded Coffee Cafe, there are plenty of choices for enjoyable meals. Additionally, pharmacies like Walgreens and Winn-Dixie are easily accessible for medication needs. For medical care, there are reputable physicians like Lakeside Children's Clinic and hospitals like Ochsner Medical Center nearby. The proximity to theaters like AMC Elmwood Palace 2 provides entertainment options, while parks like Pig Newton Park offer opportunities for outdoor activities. Overall, this area provides a well-rounded community with convenient access to essential services for seniors seeking a comfortable living environment.

Restaurants

• Chick-Fil-A (0.2 miles)
• Taco Bell (0.2 miles)
• Sonic Drive-In (1.1 miles)
• Rivershack Tavern (1.5 miles)
• Bakers Dozen Cafe (1.5 miles)
• Waffle House (1.5 miles)
• Raising Cane's Chicken Fingers (2.8 miles)

Theaters

• AMC Elmwood Palace 2 (0.4 miles)
• AMC Clearview Palace 12 (2.7 miles)

Physicians

• Bayou Ophthalmic Instruments (0.6 miles)
• The Face & Body Clinic (2 miles)
• Lakeside Children's Clinic (2.2 miles)
• LCMC Health Children's Hospital New Orleans Pediatrics Tulane (2.3 miles)
• Fertility Institute of New Orleans (2.4 miles)
• Napoleon Pediatrics (2.9 miles)
• East Jefferson Family Practice (2.9 miles)

Pharmacies

• Walgreens (0.8 miles)
• Walgreens (0.9 miles)
• CVS Pharmacy (1 miles)
• Winn-Dixie (1.2 miles)
• Rouses Markets (1.3 miles)
• Fred's Express (1.9 miles)
• CVS Pharmacy (2 miles)

Hospitals

• Ochsner Medical Center, International Department, Magnetic Resonance Imaging (1.5 miles)
• Tulane - Lakeside Hospital (2.3 miles)
• The Gayle and Tom Benson Cancer Center (2.4 miles)
• Fmc Dialysis Services (4 miles)
• Children's Hospital (4.7 miles)

Cafes

• Grounded Coffee Cafe (2.5 miles)
• Cafe Du Monde (2.8 miles)
• Starbucks (3.1 miles)
• Corner Cafe (3.1 miles)
• Café du Monde (4.8 miles)

Parks

• The Fly (4.2 miles)
• Pig Newton Park (4.7 miles)
• Avondale Playground (5.1 miles)
• New Orleans City Park (5.5 miles)

Transportation

• Ride Share Pick Up (4.8 miles)
• TSA Security Checkpoint (4.8 miles)
• Main Terminal (4.8 miles)
• TSA PreCheck (4.8 miles)
• The Club MSY (4.8 miles)
• Rental Car Parking Garage (4.8 miles)
• Rental Car Center (4.8 miles)