Hiawatha Care Center

Pros

• The staff at Hiawatha Care Center are described as awesome, caring, and always keep families informed about their loved ones' care.
• Residents, like Grandma, love the staff, food, activities, and feel supported even from a distance.
• Many reviewers noted that the facility has numerous activities that residents enjoy, including games like farkle.
• The atmosphere is friendly and welcoming, helping residents recover emotionally and physically.
• Reviewers appreciated the cleanliness and openness of the facility, noting it as a well-maintained environment for residents.
• Overall satisfaction with the quality of care was expressed by numerous family members who felt their loved ones were well taken care of.

Cons

• The care provided at Hiawatha Care Center could jeopardize a patient's life, with staff being unprofessional and rude.
• Meals served to residents were described as slop tossed on a plate and the patient care was considered substandard.
• There was disappointment regarding an unexpected $10 charge for the Christmas meal, which was not consumed by the resident.
• There was confusion about billing, indicating poor communication with family members of residents.
• Doctors at the facility failed to recognize a resident's thyroid problem, leading to concerns about medical oversight.

Review

Hiawatha Care Center has become a focal point of discussion among families who have entrusted the facility with the care of their loved ones. The reviews present a mixed but predominantly positive picture, showcasing the center’s strengths while also highlighting certain areas for improvement.

Many families express gratitude for the exceptional care their relatives received during their time at Hiawatha Care Center. For instance, one reviewer noted that the staff was “awesome and caring,” always keeping the family informed about their sister Nancy's care. This sentiment resonates throughout several other testimonials where staff members are described as kind, attentive, and responsive to residents' needs. A relative mentioned that her grandmother, who has been residing in the facility for several years, appreciates not just the kindness shown by staff but also enjoys engaging in various activities like farkle, which serves as an important aspect of her daily life at the center.

The meals provided at Hiawatha Care Center also garnered both praise and criticism. Positive reviewers appreciated the quality of food served and highlighted that family members were often able to join loved ones during mealtimes. For example, one family member remarked on how their wife enjoyed frequent snacks and diverse activities that kept her engaged. However, contrasting opinions emerged regarding meal quality; some commenters felt meals were poorly presented—describing them as “slop tossed on a plate”—and indicated a significant gap in patient care standards that could compromise residents' well-being.

Billing practices at Hiawatha Care Center have raised concerns for some families as well. A reviewer expressed disappointment over an unexpected $10 charge added to their mother's bill for a Christmas meal that she did not even consume, especially since they were under the impression that all meals were included in residence fees. Furthermore, issues related to communication about billing and general information-sharing between staff and family members surfaced regularly among feedback submitted by relatives trying to navigate these processes.

Despite these critiques regarding meal presentation and billing confusion, many testimonies highlight an overall commitment from Hiawatha Care Center toward quality resident care. One relative confidently affirmed that although costs are high—and indeed should reflect good service—the facility strives hard to maintain excellent standards of care for its residents. In another testimony, a recovering patient shared how supportive staff had helped him heal after surgery on his hip; he emphasized his satisfaction with both living conditions and therapeutic support offered throughout his recuperation.

The physical environment of Hiawatha Care Center is frequently cited as another strength of the facility. Reviewers described it as newer, cleaner, and more spacious compared to other centers they’ve visited or experienced firsthand. The large activity room seems particularly appealing to many residents wanting ample space for recreational pursuits—a fact positively noted by visitors when attending events or church services at the location.

In conclusion, Hiawatha Care Center stands out as a venue where many families find comfort in knowing their loved ones receive compassionate care amid supportive surroundings filled with activities and socialization opportunities. While challenges like staffing professionalism issues or confusing billing may need addressing going forward, numerous personal accounts underscore how well-trained personnel provide vital assistance necessary for promoting quality living experiences within nursing homes today—a testament worth considering when selecting appropriate options for eldercare needs.

Hospitals

• Hiawatha Care Center (0 miles)
• Sedlacek Treatment Center (2.2 miles)
• UnityPoint | St Lukes Cedar Rapids (4.3 miles)
• St Luke's Hospital 5C (4.3 miles)

Physicians

• Dwight Schroeder, MD (0.2 miles)
• Wolfe Eye Clinic (0.2 miles)
• Heartland Hearing Center (0.5 miles)
• Metropolitan Family Clinic (0.6 miles)
• St Luke's Physicians & Clinics (0.6 miles)
• UnityPoint Health - St. Luke's Counseling Center (0.6 miles)
• Mercycare Community Physicians (0.6 miles)

Parks

• Guthridge Park (0.5 miles)
• East Knoll Park (3.2 miles)
• Thomas Park (4.4 miles)

Restaurants

• Culver's (0.6 miles)
• Freddy's Frozen Custard & Steakburgers (0.8 miles)
• Arby's (0.8 miles)
• Zeppelins Bar And Grill (0.9 miles)
• McDonald's (1 miles)
• Casa Las Glorias (1.1 miles)
• Vito's On 42nd (1.5 miles)

Pharmacies

• Niedermann Pharmacy (0.6 miles)
• Blairs Ferry Family Pharmacy (0.6 miles)
• Clark's Pharmacy (1.9 miles)
• CVS Pharmacy (2.1 miles)
• Lil' Drug Store Products (2.2 miles)
• Thrive Spine And Sport (2.2 miles)
• Rockwell Collins Pharmacy (2.4 miles)

Cafes

• Starbucks (0.8 miles)
• Dry Creek Brew at 100 Main (2.4 miles)
• Starbucks (4.3 miles)

Places of Worship

• Good Shepherd Lutheran Parsonage (1.5 miles)

Theaters

• Marcus Theatres (2 miles)
• Collins Road Theatres (3.7 miles)