Northbrook Manor Care Center

Pros

• Northbrook Manor Care Center provides good care for residents like the reviewer’s sister, attending to their basic needs.
• The facility offers engaging activities such as bingo on Wednesdays, promoting social interaction among residents.
• Residents participate in gatherings where staff read the newspaper to them, enhancing their daily experience.
• A few aides at the center are noted for their helpfulness and positive attitude, contributing positively to resident care.
• Some families appreciate the efforts of caregivers who strive to meet the needs of their loved ones despite challenges.

Cons

• The facility is understaffed and unable to adequately care for residents who cannot walk by themselves.
• There is a delayed response to fall alarms, taking up to 20 minutes.
• Residents have fallen out of bed multiple times due to insufficient supervision.
• The Medicare forms were filled out incorrectly, leading to a denial of claims until legal action was taken.
• The furniture in the facility is outdated, and residents are charged an additional fee to use it.
• Many aides exhibit bad attitudes, despite a few who provide decent support.
• The quality of care provided does not meet the needs of residents requiring more assistance.

Review

The reviews of various care facilities highlight the complex and sometimes troubling realities faced by families seeking appropriate support for their loved ones. One reviewer shared a deeply concerning experience at a particular care center, describing a facility that appeared woefully understaffed. These staffing shortages severely impacted the quality of care provided, especially for residents who were unable to walk independently. The reviewer recounted a distressing incident where their loved one activated a fall alarm, only for staff to respond after an agonizing 20-minute wait. During this time, they experienced multiple falls from their bed—three times in total—a clear indication that the facility was not adequately equipped to handle patients with greater needs.

Furthermore, the review raised significant issues regarding the financial processes associated with Medicare reimbursements. Initially denied due to incorrect paperwork submitted by the facility, the reviewer encountered frustrating delays in receiving refunds for care costs. It wasn't until legal intervention was sought that the facility re-submitted the claim correctly and ultimately received payment from Medicare, leading to a refund for the family. This series of events raises serious questions about accountability and efficiency within such institutions and underscores how critical proper administrative processes are in ensuring timely care and support.

Comments on furnishings further highlighted deficiencies within this care environment. The reviewer noted that the furniture was outdated and additionally burdensome as it came at an extra cost—$5 per day—which many families may find unreasonable given their already high expenditures on care services. Such financial pressures can add significant stress to families already grappling with difficult health-related situations involving their loved ones.

Despite these glaring criticisms, contrasting perspectives emerged regarding another establishment known as Northbrook Manor Care Center. A separate review praised Northbrook Manor for doing well in meeting basic needs while providing activities like bingo on Wednesdays and communal reads of newspapers during gatherings—a constructive approach aimed at fostering engagement in residents’ lives. This positive note suggests that not all facilities are created equal; some manage to create environments where residents feel cared for both physically and socially.

Nonetheless, those reflective of experiences within less attentive facilities raise profound concerns about overall caregiver attitudes and responsiveness as critical components of effective eldercare. While there were reportedly some aides who demonstrated genuine compassion and assistance, others exhibited markedly poor attitudes toward residents. The inconsistency in staff demeanor could significantly affect residents' mental well-being—even if physical needs are met satisfactorily.

In summary, these reviews paint a multifaceted picture of caregiving services across facilities specializing in eldercare or support for individuals requiring assistance due to disability or illness. The essence captured within both sets of feedback serves as vital information for families researching options for competent caregiving environments that prioritize both safety and emotional wellness alongside physical necessities. It is imperative that prospective clients thoroughly investigate such establishments before making decisions; ensuring a nurturing atmosphere should be paramount when selecting supportive living arrangements for vulnerable individuals.

Restaurants

• McDonald's (0.5 miles)
• Burger King (0.6 miles)
• 30Hop (0.7 miles)
• Casa Las Glorias (1 miles)
• Third Base Brewery (1 miles)
• Arby's (1.4 miles)
• Culver's (1.4 miles)

Pharmacies

• Thrive Spine And Sport (0.5 miles)
• Lil' Drug Store Products (0.8 miles)
• Rockwell Collins Pharmacy (1 miles)
• Walgreens (1.1 miles)
• Integrative Health and Hormone Clinic (1.3 miles)
• Clark's Pharmacy (1.5 miles)
• CVS Pharmacy (1.5 miles)

Hospitals

• Sedlacek Treatment Center (0.5 miles)
• Hiawatha Care Center (1.8 miles)
• UnityPoint | St Lukes Cedar Rapids (3.9 miles)
• St Luke's Hospital 5C (4 miles)

Theaters

• Marcus Theatres (0.7 miles)
• Collins Road Theatres (2 miles)

Physicians

• MercyCare North (0.8 miles)
• Mercy Rehabilitation Service (0.8 miles)
• Pediatric Center PC (0.9 miles)
• Trimble Deborah Lynn, DDS (0.9 miles)
• UnityPoint Family Medicine At Bowman Woods (1 miles)
• St Lukes (1 miles)
• Inches A Weigh (1 miles)

Cafes

• Starbucks (1.3 miles)
• Dry Creek Brew at 100 Main (2.1 miles)
• Starbucks (3.9 miles)
• Starbucks (3.9 miles)

Parks

• Guthridge Park (1.3 miles)
• East Knoll Park (2.4 miles)
• Thomas Park (2.6 miles)
• Lowe Park (3.3 miles)

Places of Worship

• Good Shepherd Lutheran Parsonage (1.9 miles)