Northbrook Manor Care Center in Cedar Rapids, IA

Information last verified:

6420 Council Street Ne, Cedar Rapids, IA 52402

For more information about senior living options: (844) 490-3973

3.5 from 27 reviews
5 stars
15
4 stars
2
3 stars
0
2 stars
1
1 stars
9

Overall Review of Northbrook Manor Care Center

Pros

  • pro Northbrook provides a warm and comfortable stay with staff who are helpful in recovery.
  • pro The staff at Northbrook are attentive, professional, and deeply dedicated to residents' well-being.
  • pro Northbrook is described as a gem in the world of nursing and rehab facilities.
  • pro The administrator at Northbrook is incredibly caring and leads with genuine compassion.
  • pro Northbrook offers engaging activities, social events, daily exercise, and live entertainment for residents.
  • pro Families report clear communication and kindness from the Northbrook staff.
  • pro Northbrook is a well-kept, clean facility where residents receive quality care.

Cons

  • pro They will come out worse than when they arrived.
  • pro They will be lied to, their concerns ignored, and no one seems to care.
  • pro They will do everything they can to cover it up and make it look like they did everything right.
  • pro The facility doesn’t take care of their patients correctly and is a terrible place overall.
  • pro The grandfather was neglected, with delays in showers and meals and dehydration.
  • pro He was over-medicated to the point he couldn’t hold his water bottle.
  • pro There was a 45-minute delay for a nurse to respond to call lights, and there were hours with no supervision.
  • pro The facility is understaffed and unable to handle residents who can't walk, leading to falls.
  • pro They had thieves at the facility who stole a jacket.

Review

Northbrook Manor Care Center in Cedar Rapids is best suited for families seeking a traditional, hands-on skilled-nursing environment where steady caregiver access and a predictable daily rhythm matter most. It works well for seniors who are recovering from surgery or a serious fall and need rehabilitation anchored by a consistent, director-led team. Long-term residents who value regular communication from staff, structured activity calendars, and social engagement will likely find a sense of belonging here. The community emphasis is on practical care delivered with visible leadership, routine supervision, and opportunities to connect with staff and peers. In short, Northbrook is a sensible pick for those who prioritize dependable staff presence, clear caregiving goals, and a robust program of rehab and social activities over glossy modernism.

But this facility is not for everyone. Families should consider alternatives if they demand uniformly flawless care and an unbroken safety record. Several accounts raise red flags about staffing levels, call-light responsiveness, and incidents that escalate into hospital stays. For residents who require constant oversight, impeccable medication safety, and rapid, predictable interventions, the risk of inconsistent care on busy shifts may be too high. Those who want a newer, more contemporary facility with minimal likelihood of staffing gaps should weigh other options. Pricing transparency and steadier day-to-day operations are also legitimate criteria for review, especially for families balancing complex care needs with budget realities.

There are meaningful positives to lean on in Northbrook’s favor. Leadership is frequently cited as compassionate and engaged, and the staff’s warmth, patience, and willingness to go the extra mile recur in many accounts. Families report that regular updates, clear communication, and supportive aides contribute to meaningful health and mood improvements for residents. The social and activity programs, bingo, live entertainment, exercise classes, and organized gatherings, help residents stay engaged and connected, which in turn enhances overall well-being. Cleanliness and upkeep surface as important strengths in multiple reviews, and several residents describe genuine moments of kindness and reliability from caregivers who consistently show up and do the work.

Yet the most pointed concerns center on care quality when staffing is stretched thin. A notable subset of reviews describes neglect, delayed assistance, dehydration, and lapses in supervision, with some accounts detailing medication mismanagement and slow responses to emergencies. Allegations of overmedication or unclear communication around medications point to a need for tighter clinical oversight and more consistent accountability. In a few cases, families report deteriorations that required hospital care, underscoring the real stakes of staffing gaps. There are also quieter warnings about aging furniture and ancillary charges that can complicate budgeting and expectations. Taken together, these threads illustrate a facility capable of strong care, when the right staff, leadership, and processes are in place, yet vulnerable to serious lapses when they are not.

That dynamic creates a practical decision framework. For residents who can thrive with stable, attentive care and who value meaningful social programming, Northbrook’s strengths can offset notable downsides when staffing remains sufficient and leadership remains accountable. The recent experiences cited by families who praise the administrator, the communicative nurses, and the engaged social work team suggest there is room for consistent, high-quality care if those commitments are sustained. On the other hand, for families prioritizing a consistently flawless safety record and rapid, uniformly excellent responses across all shifts, the risk profile here is higher than in facilities with more consistently praised staffing patterns and oversight. The appeal of rehab pathways and an active resident life does not automatically erase concerns about consistency and safety.

Decision-making should be disciplined and practical. Schedule multiple visits at different times to observe how quickly staff respond to call bells and how care plans are implemented in real-time. Speak directly with the director of nursing about staffing ratios, shift coverage, and the facility’s process for medication administration and hydration management. Request current care plans, daily activity calendars, and examples of how resident concerns are tracked and resolved. Inquire about incident logs, how falls are analyzed, and what quality-control measures are in place to prevent repeat issues. Clarify pricing, what is included in daily rates, and any ancillary fees to avoid later surprises. If leadership demonstrates a clear, measurable plan for staffing stability, transparent communication, and verifiable improvements in safety and care delivery, Northbrook can be a solid fit for rehab-focused and socially engaged seniors. If those elements are uncertain or lacking, pursuing alternatives with stronger, more consistent safety records remains the prudent course.

Features

Housing

  • 130 resident community capacity 130 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Eastern Iowa (11 miles away) Eastern Iowa (11 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Northbrook Manor Care Center in Cedar Rapids, IA is a premier assisted living community that offers exceptional amenities and care services to its residents. The community is located in a peaceful neighborhood and provides a comfortable and homelike environment for seniors.

The community boasts a range of amenities designed to enhance the quality of life for residents. There is a beauty salon on-site where residents can pamper themselves, as well as cable or satellite TV available in each room for entertainment. Community-operated transportation is provided for residents' convenience, making it easy to stay connected with the local area. The computer center allows residents to stay connected digitally, while the small library offers a quiet space for reading and relaxation. Wi-Fi/high-speed internet is available throughout the community, ensuring that residents can easily access information online.

Northbrook Manor Care Center also provides excellent care services to meet the individual needs of each resident. With 24-hour call system and supervision, residents can feel safe and secure at all times. Assistance with activities of daily living, such as bathing, dressing, and transfers, is provided by trained staff members. Medication management ensures that medications are taken correctly and on time. Special dietary restrictions are accommodated through personalized meal preparation and service, including diabetes diet options.

Residents will never be bored at Northbrook Manor Care Center thanks to the wide range of activities offered. Fitness programs help promote physical well-being, while planned day trips provide opportunities for exploration and socialization. Resident-run activities allow individuals to take an active role in creating their own experiences within the community. Scheduled daily activities ensure that there is always something engaging happening within the community.

Additionally, Northbrook Manor Care Center is conveniently located near various amenities in the surrounding area. There are several cafes, parks, pharmacies, physicians’ offices, restaurants, places of worship nearby for residents’ convenience and enjoyment. Furthermore hospitals are nearby providing easy access to medical care when needed.

Overall, Northbrook Manor Care Center offers a comfortable and vibrant assisted living community with exceptional amenities and care services to ensure the well-being and happiness of its residents.

Nearby Places of Interest

Restaurants

  • McDonald's (0.5 miles)
  • Burger King (0.6 miles)
  • 30Hop (0.7 miles)
  • Casa Las Glorias (1 miles)
  • Third Base Brewery (1 miles)
  • Arby's (1.4 miles)
  • Culver's (1.4 miles)

Pharmacies

  • Thrive Spine And Sport (0.5 miles)
  • Lil' Drug Store Products (0.8 miles)
  • Rockwell Collins Pharmacy (1 miles)
  • Walgreens (1.1 miles)
  • Integrative Health and Hormone Clinic (1.3 miles)
  • Clark's Pharmacy (1.5 miles)
  • CVS Pharmacy (1.5 miles)

Hospitals

  • Sedlacek Treatment Center (0.5 miles)
  • Hiawatha Care Center (1.8 miles)
  • UnityPoint | St Lukes Cedar Rapids (3.9 miles)
  • St Luke's Hospital 5C (4 miles)

Theaters

  • Marcus Theatres (0.7 miles)
  • Collins Road Theatres (2 miles)

Physicians

  • MercyCare North (0.8 miles)
  • Mercy Rehabilitation Service (0.8 miles)
  • Pediatric Center PC (0.9 miles)
  • Trimble Deborah Lynn, DDS (0.9 miles)
  • UnityPoint Family Medicine At Bowman Woods (1 miles)
  • St Lukes (1 miles)
  • Inches A Weigh (1 miles)

Cafes

  • Starbucks (1.3 miles)
  • Dry Creek Brew at 100 Main (2.1 miles)
  • Starbucks (3.9 miles)
  • Starbucks (3.9 miles)

Parks

  • Guthridge Park (1.3 miles)
  • East Knoll Park (2.4 miles)
  • Thomas Park (2.6 miles)
  • Lowe Park (3.3 miles)

Places of Worship

  • Good Shepherd Lutheran Parsonage (1.9 miles)

Frequently Asked Questions

Where is Northbrook Manor Care Center?

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