St Luke's Helen G Nassif Transitional Care Center in Cedar Rapids, IA

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St Luke's Helen G Nassif Transitional Care Center in Cedar Rapids, IA

1420 Unitypoint Way, Cedar Rapids, IA 52402

For more information about senior living options: (844) 490-3973

3.6 from 58 reviews
5 stars
37
4 stars
0
3 stars
1
2 stars
3
1 stars
17

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    Overall Review of St Luke's Helen G Nassif Transitional Care Center

    Pros

    • pro The staff are kind, helpful, and knowledgeable and always have a smile.
    • pro They consistently go above and beyond to meet residents' needs and support recovery.
    • pro The administrators, nursing staff, dietary staff, and therapists encourage and cheer for residents as they reach milestones.
    • pro The leadership team is knowledgeable and truly caring.
    • pro The facility is clean, beautiful, and well maintained.
    • pro The activities are fun, creative, and engaging for all residents.
    • pro The therapy team provides excellent care with a well-equipped gym and comprehensive programs.
    • pro The food is delicious and thoughtfully prepared by the kitchen staff.
    • pro The environment is supportive and conducive to returning home.

    Cons

    • pro The reviewer says the facility is not the place for personal health care and would not recommend it.
    • pro They report that staff frequently did not respond to call buttons, sometimes taking 45 minutes or more.
    • pro They describe neglectful and rude care, including residents left sitting on toilets and inadequate treatment after falls.
    • pro They allege the facility is severely understaffed, with reliance on agency staff and a "ghost town" atmosphere at times.
    • pro They claim medication errors and double-dosing occurred, with safety and dosing concerns not properly addressed.
    • pro They mention a lack of communication and missing admission paperwork, up to fraudulent discharge records.
    • pro They state they would never recommend anyone here and warn others not to trust their loved ones to this facility.
    • pro They describe overall care as failing in multiple areas from administration to bedside care.

    Review

    St. Luke's Helen G Nassif Transitional Care Center in Cedar Rapids is best suited for families pursuing a focused, short-term rehabilitation path after a hospital stay, with the explicit aim of a safe discharge home. The center centers its model on hands-on therapy and progressive milestones, supported by a well-equipped therapy gym and a collaborative team linked with Millennium for physical and occupational therapy. For stroke survivors and post-surgical patients, the environment emphasizes activity, guided routines, and social engagement that help sustain motivation during recovery. The facility's clean, bright setting, with engaging dining and social spaces, supports participation in rehab and daily routines. Those seeking a clear, outcome-driven transition will find meaningful structure here.

    That said, this community may not be the best fit for every circumstance. Families prioritizing steady, around-the-clock nursing supervision and rock-solid medication safety should consider other options, given repeated concerns about understaffing and slow call-button responses. Some residents experienced gaps in care, incomplete documentation, or questions about respect and accountability, and a few stories describe unsafe events or perceived neglect. For those whose goals extend beyond rehab into long-term residence, the variability in leadership and day-to-day operations warrants caution. In short, where reliability, transparent admissions, and consistent supervision are non-negotiable, exploring alternatives is warranted.

    The strongest positives center on the care team's dedication and the rehab ecosystem. Staff repeatedly earn praise for kindness, knowledge, and real concern for progress. The therapy team is described as engaged, with therapists who push milestones and coordinate closely with families to chart a clear path forward. The facility earns praise for cleanliness, spacious rooms with individual showers, and thoughtful amenities like spa options and a bustling dining room. Activities staff, culinary teams, and the broader maintenance and support crew participate in daily life, reinforcing a sense of community. When staffing levels align with demand, the combination of bedside care and robust rehab programming yields tangible gains.

    However, the downsides carry weight and cannot be dismissed. The pool of negatives includes reports of staffing shortages, delayed call-bell responses, and, in some cases, medication errors or lapses in safety. Several reviews describe inconsistent care quality depending on who is on shift, and some families found themselves stepping in to supervise crucial aspects of care. Admission processes, documentation gaps, and communication failures also appeared, undermining confidence during a vulnerable transition. The reality is a facility capable of strong outcomes, but only when staffing, training, and accountability remain stable; for families comfortable with closely monitoring care, the risk is manageable, but for others it represents a meaningful hurdle.

    Medicare ratings and external inspections matter in this landscape, and perspectives vary. One review highlights a five-star Medicare assessment, while others urge independent verification of current ratings and state surveys. Prospective families should verify the latest five-star status and review recent inspections before deciding. Tours should probe response times, care planning, and the clarity of admission paperwork. It makes sense to meet with the therapy director and front-desk managers, review recent incident reports, and confirm staffing schedules and turnover. Clarify how partnerships with Kirkwood and Aveanna influence continuity of care after discharge and what happens when external therapy teams are involved.

    This community can deliver strong rehab outcomes for the right resident - those who respond well to intensive therapy, value a bright environment, and can actively participate in oversight. The clear caveat is that reliability hinges on staffing and daily operations; when these elements falter, patient safety and experience can deteriorate quickly. For a short, goal-driven rehab journey with a high likelihood of discharge home, St. Luke's deserves serious consideration - paired with explicit contingencies such as monitored nurse-to-patient ratios on weekends, rigorous medication administration practices, and transparent, regular care planning. For long-term care needs or families unwilling to supervise day-to-day care, exploring alternatives with steadier staffing and clear accountability is prudent.

    Features

    Housing

    • 67 resident community capacity 67 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Eastern Iowa (12 miles away) Eastern Iowa (12 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    St. Luke's Helen G Nassif Transitional Care Center in Cedar Rapids, IA, offers a warm and welcoming assisted living community designed to promote comfort and well-being for its residents. This facility is equipped with an array of amenities that enhance daily living and encourage social engagement. Residents can enjoy relaxing in the beautifully maintained gardens, engaging in friendly competition in the gaming room, or indulging themselves at the on-site beauty salon.

    The community features a fully furnished living environment, complete with private bathrooms and kitchenettes for added convenience. Residents have access to high-speed Wi-Fi, cable or satellite TV, and a small library for leisurely reading. The dining options are exceptional, featuring restaurant-style meals that accommodate special dietary restrictions and preferences.

    With dedicated care services such as 24-hour supervision and a call system for emergencies, residents receive assistance tailored to their needs. Trained staff members help with activities of daily living, including bathing, dressing, medication management, and meal preparation.

    To foster an active lifestyle, St. Luke's offers a variety of planned activities including fitness programs, day trips, and resident-run events. Wellness programs support mental health alongside physical well-being at this nurturing community.

    Located conveniently near shopping areas with three cafes and thirty restaurants as well as recreational spaces featuring four parks nearby ensures residents have ample opportunities for entertainment without straying far from home. With healthcare readily accessible through thirteen pharmacies and multiple hospitals and physicians nearby, peace of mind is provided both by the care on-site and the surrounding resources.

    Overall, St. Luke's Helen G Nassif Transitional Care Center stands out as an ideal choice for those seeking supportive assisted living with abundant amenities that cater to both personal comforts and communal connections.

    Videos

    Nearby Places of Interest

    Physicians

    • TLC Laser Eye Centers (0.6 miles)
    • UnityPoint Family Medicine At Bowman Woods (1.3 miles)
    • St Lukes (1.3 miles)
    • St Luke's Physicians & Clinics (1.6 miles)
    • UnityPoint Health - St. Luke's Counseling Center (1.6 miles)
    • Metropolitan Family Clinic (1.6 miles)
    • Trimble Deborah Lynn, DDS (1.6 miles)

    Cafes

    • Dry Creek Brew at 100 Main (0.9 miles)
    • Starbucks (2.1 miles)
    • Starbucks (4.3 miles)
    • Starbucks (5.1 miles)

    Parks

    • East Knoll Park (1.2 miles)
    • Guthridge Park (1.9 miles)
    • Lowe Park (2.8 miles)
    • Thomas Park (3.3 miles)

    Restaurants

    • Culver's (1.6 miles)
    • McDonald's (1.7 miles)
    • Burger King (1.8 miles)
    • 30Hop (1.8 miles)
    • Third Base Brewery (2 miles)
    • Casa Las Glorias (2 miles)
    • Arby's (2.2 miles)

    Pharmacies

    • Thrive Spine And Sport (1.6 miles)
    • Walgreens (2 miles)
    • Lil' Drug Store Products (2 miles)
    • Integrative Health and Hormone Clinic (2.1 miles)
    • Rockwell Collins Pharmacy (2.2 miles)
    • Niedermann Pharmacy (2.7 miles)
    • Blairs Ferry Family Pharmacy (2.7 miles)

    Hospitals

    • Sedlacek Treatment Center (1.6 miles)
    • Hiawatha Care Center (2.1 miles)
    • Mercy Care Center at Marion (4.7 miles)
    • UnityPoint | St Lukes Cedar Rapids (5.2 miles)
    • St Luke's Hospital 5C (5.3 miles)

    Theaters

    • Marcus Theatres (2 miles)
    • Collins Road Theatres (2.8 miles)

    Places of Worship

    • Good Shepherd Lutheran Parsonage (3 miles)

    Frequently Asked Questions

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