St Luke's Helen G Nassif Transitional Care Center

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St Luke's Helen G Nassif Transitional Care Center

1420 Unitypoint Way, Cedar Rapids, IA 52402

For more information about senior living options: (844) 490-3973

3.6 from 58 reviews
5 stars
37
4 stars
0
3 stars
1
2 stars
3
1 stars
17

Skilled Nursing Facility

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    Overall Review of St Luke's Helen G Nassif Transitional Care Center

    Pros

    • pro The staff were kind, helpful, and knowledgeable, and they always greeted residents with a smile.
    • pro The staff went above and beyond to meet needs and support recovery, including ensuring a safe discharge home.
    • pro The administrators, nursing staff, dietary staff, and therapists provided encouragement and cheered milestones during recovery.
    • pro Reviewers felt St. Luke's Transitional Care Center was a blessing in the recovery journey.
    • pro The leadership team is knowledgeable and truly caring.
    • pro The facility is clean, well maintained, and residents appear happy.
    • pro The new administration is caring and compassionate.
    • pro The care is described as phenomenal, with hands-on and extremely caring staff.
    • pro TCC offers fun, creative, and engaging activities and a strong therapy program.
    • pro The staff across roles are outstanding, with partnerships to support ongoing success after the stay.

    Cons

    • pro The reviewer states the facility does not qualify as a skilled nursing facility, citing untrained new aides, first-day onboarding, and staff shortages.
    • pro They claim cleanliness is not a priority, with staff telling them that certain tasks aren't their job.
    • pro They recount a resident fall with serious injuries and note the facility's explanation did not match what happened.
    • pro They describe rough handling by an aide, including yanking a patient's pants down over a surgery incision.
    • pro They allege medications were not administered to the patient when needed.
    • pro They report residents were left unsupervised on the toilet and sleeping in their wheelchairs.
    • pro They warn that the facility takes in more patients than there is staff to care for and fear future stays would be like this one.

    Review

    Across a wide range of firsthand experiences, the care environment at this Transitional Care Center emerges as one where warmth, attentiveness, and a strong sense of community are everyday constants. Many reviewers consistently describe the staff as kind, helpful, and knowledgeable, with the added everyday bonus of smiles that make residents feel seen and supported. One reader summed up the overarching sentiment: having this place as an option for recovery feels like a blessing, and the staff's everyday positivity is a meaningful part of that experience.

    Several stories center on families watching their loved ones recover and thrive under a dedicated team. A mother's two stays stand out as particularly powerful examples: during a second stay that stretched to 100 days after a stroke, the entire staff is praised for meeting needs, addressing concerns, and going above and beyond to facilitate a safe discharge home. Administrators, nurses, dietary staff, and therapists are specifically thanked for encouraging milestones and for the unwavering commitment they showed throughout her recovery. This sense that the center was an integral part of the family's journey is repeatedly echoed, with grateful families describing feeling blessed to have St. Luke's Transitional Care Center as part of the healing process.

    Praise for leadership and the everyday operation of the facility is another common thread. Reviewers highlight a leadership lineup - Katie, Tilly, Barb, Becky, and Jodi - who are portrayed as knowledgeable and genuinely caring. The building itself is described as clean, with residents appearing happy and engaged. New administration is characterized as especially caring and compassionate, reinforcing a sense that the organizational culture centers on fostering a supportive atmosphere for both residents and their families.

    The quality of care and the hands-on approach of the staff receive frequent emphasis. Reviewers consistently note that the staff are not only capable but actively involved in residents' care, providing a level of attentiveness that makes families feel comfortable leaving their loved ones in the center's hands. The facility is portrayed as more than a place to pass time; it is a place where staff members actively participate in daily routines, ensuring residents' needs are met and their dignity respected. This sense of engaged caregiving extends across all roles - from nurses to dietary staff, therapists, and support personnel.

    Beyond medical care, the center earns high marks for its programs, activities, and partnerships. The staff are credited with keeping residents engaged through creative, fun, and meaningful activities. The therapy program is highlighted for its comprehensive approach, including a partnership with Millennium for therapeutic services and collaboration with ARNPs Erin and Amy for thoughtful medical rounding. The kitchen, maintenance, and housekeeping teams are all recognized for contributing to a lively, welcoming environment. The center's connections with outside resources - such as Kirkwood and Aveanna Home Health - are praised for helping ensure that when residents leave, they are set up for success. When residents join activities in the therapy gym or participate in group exercises - such as the regularly scheduled Monday, Wednesday, and Friday sessions - the sense of community is palpable, and even staff from other departments join in to foster camaraderie. The overall tone is that these routines and partnerships create a holistic, supportive trajectory for recovery and transition.

    Several individual testimonials reinforce the idea that this is a place where residents can feel both cared for and inspired. People describe spacious rooms with private showers, spa-like amenities, and a dining environment that is lively and bright. The kitchen is praised not only for its quality but for the care and personality the staff bring to meals - "twists" on traditional dishes and meals that feel thoughtfully prepared. The therapy gym is highlighted as a standout feature, contributing to a sense of progress as residents work toward returning home. A particularly strong sentiment across reviews is that this is a facility where the care team's presence - through roundings, supportive conversations, and genuine warmth - creates a sense of safety and hope for families.

    Individual experiences also touch the practical and emotional realities of caregiving. One reviewer describes a caregiver's husband's two-week stay, explaining initial hesitation due to negative reviews, yet finding the staff to be friendly, attentive, and responsive to both patients and families. The arrangement allowed the family to be present around the clock, with the staff acting on requests promptly and the atmosphere remaining supportive and encouraging. The overall impression is that of a facility that welcomes family involvement and respects the role families play in recovery, with a flexible approach to meeting patients' and caregivers' needs.

    Beyond the overwhelmingly positive narratives, the collection also includes serious cautions and a more critical perspective. One reviewer contends that certain aspects of the center do not align with expectations for a skilled nursing facility, pointing to concerns about training, staffing levels, and cleanliness, and recounting troubling experiences of a patient who suffered a fall and injuries that allegedly were not fully explained. This reviewer notes that an investigation did not find wrongdoing, but urges vigilance and strongly recommends staying closely involved as a caregiver. There are also accounts of distressing incidents related to staff interactions and caregiving practices, including a claim that a nurse aide was not properly trained and that a patient experienced neglect or inadequate supervision in certain moments. Another testimonial raises a deeply troubling memory of an alleged incident in which a nurse aide rushed a bathroom aid, with broader concerns about being allowed back for care and about medication administration. Taken together, these critical voices remind potential families that, while many experiences are positive, there can be serious and personal safety concerns that warrant careful attention, proactive communication, and ongoing oversight.

    In sum, the overall portrait is one of a facility that many families experience as a beacon of compassionate care, comprehensive programming, and a supportive recovery environment. The staff's dedication, the engaged leadership, the emphasis on activities and holistic well-being, and the strong community feel all surface as hallmarks of a place that many families trust with their loved ones during vulnerable times. At the same time, the reviews that voice concerns about staffing, training, cleanliness, and safety serve as a cautionary counterpoint. They highlight the importance of ongoing vigilance, transparent communication, and a continued focus on safety and quality of care. For families considering this center, the message is clear: there is much in this community to commend, but as with any care decision, informed, proactive involvement and thoughtful evaluation remain essential.

    Features

    Housing

    • 67 resident community capacity 67 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Eastern Iowa (12 miles away) Eastern Iowa (12 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    St. Luke's Helen G Nassif Transitional Care Center in Cedar Rapids, IA, offers a warm and welcoming assisted living community designed to promote comfort and well-being for its residents. This facility is equipped with an array of amenities that enhance daily living and encourage social engagement. Residents can enjoy relaxing in the beautifully maintained gardens, engaging in friendly competition in the gaming room, or indulging themselves at the on-site beauty salon.

    The community features a fully furnished living environment, complete with private bathrooms and kitchenettes for added convenience. Residents have access to high-speed Wi-Fi, cable or satellite TV, and a small library for leisurely reading. The dining options are exceptional, featuring restaurant-style meals that accommodate special dietary restrictions and preferences.

    With dedicated care services such as 24-hour supervision and a call system for emergencies, residents receive assistance tailored to their needs. Trained staff members help with activities of daily living, including bathing, dressing, medication management, and meal preparation.

    To foster an active lifestyle, St. Luke's offers a variety of planned activities including fitness programs, day trips, and resident-run events. Wellness programs support mental health alongside physical well-being at this nurturing community.

    Located conveniently near shopping areas with three cafes and thirty restaurants as well as recreational spaces featuring four parks nearby ensures residents have ample opportunities for entertainment without straying far from home. With healthcare readily accessible through thirteen pharmacies and multiple hospitals and physicians nearby, peace of mind is provided both by the care on-site and the surrounding resources.

    Overall, St. Luke's Helen G Nassif Transitional Care Center stands out as an ideal choice for those seeking supportive assisted living with abundant amenities that cater to both personal comforts and communal connections.

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    Nearby Places of Interest

    Physicians

    • TLC Laser Eye Centers (0.6 miles)
    • UnityPoint Family Medicine At Bowman Woods (1.3 miles)
    • St Lukes (1.3 miles)
    • St Luke's Physicians & Clinics (1.6 miles)
    • UnityPoint Health - St. Luke's Counseling Center (1.6 miles)
    • Metropolitan Family Clinic (1.6 miles)
    • Trimble Deborah Lynn, DDS (1.6 miles)

    Cafes

    • Dry Creek Brew at 100 Main (0.9 miles)
    • Starbucks (2.1 miles)
    • Starbucks (4.3 miles)
    • Starbucks (5.1 miles)

    Parks

    • East Knoll Park (1.2 miles)
    • Guthridge Park (1.9 miles)
    • Lowe Park (2.8 miles)
    • Thomas Park (3.3 miles)

    Restaurants

    • Culver's (1.6 miles)
    • McDonald's (1.7 miles)
    • Burger King (1.8 miles)
    • 30Hop (1.8 miles)
    • Third Base Brewery (2 miles)
    • Casa Las Glorias (2 miles)
    • Arby's (2.2 miles)

    Pharmacies

    • Thrive Spine And Sport (1.6 miles)
    • Walgreens (2 miles)
    • Lil' Drug Store Products (2 miles)
    • Integrative Health and Hormone Clinic (2.1 miles)
    • Rockwell Collins Pharmacy (2.2 miles)
    • Niedermann Pharmacy (2.7 miles)
    • Blairs Ferry Family Pharmacy (2.7 miles)

    Hospitals

    • Sedlacek Treatment Center (1.6 miles)
    • Hiawatha Care Center (2.1 miles)
    • Mercy Care Center at Marion (4.7 miles)
    • UnityPoint | St Lukes Cedar Rapids (5.2 miles)
    • St Luke's Hospital 5C (5.3 miles)

    Theaters

    • Marcus Theatres (2 miles)
    • Collins Road Theatres (2.8 miles)

    Places of Worship

    • Good Shepherd Lutheran Parsonage (3 miles)

    Frequently Asked Questions

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