St Luke's Helen G Nassif Transitional Care Center in Cedar Rapids, IA

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St Luke's Helen G Nassif Transitional Care Center in Cedar Rapids, IA

Information last verified:

1420 Unitypoint Way, Cedar Rapids, IA 52402

For more information about senior living options: (844) 490-3973

3.8 from 66 reviews
5 stars
45
4 stars
0
3 stars
1
2 stars
3
1 stars
17

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Overall Review of St Luke's Helen G Nassif Transitional Care Center

Pros

  • pro The facility feels like home and puts residents' care and needs first.
  • pro The staff are cheerful, helpful, and ensure meals and social time are enjoyable.
  • pro The facility is very clean and odor-free, with leadership on the floor helping staff and families.
  • pro The staff provide excellent, professional, and friendly care tailored to residents’ needs.
  • pro The center hosts engaging community events, stays clean and welcoming, and the team takes pride in upkeep.
  • pro Nurses and caregivers are professional, patient, and always ready to help.
  • pro The staff meet residents’ needs and go above and beyond to support recovery.
  • pro The staff are amazing, with a knowledgeable, caring leadership team, and residents seem happy.
  • pro The new administration is caring and compassionate.
  • pro The center offers engaging activities and never misses a detail; it’s a great choice for SNF or LTC.
  • pro The facility is beautiful and well maintained, with friendly staff and thoughtful activities.
  • pro The rooms are spacious with private showers, and the therapy gym is well equipped (with spa rooms and group exercises).

Cons

  • pro The reviewer notes that the facility does not qualify as a skilled nursing facility, citing untrained aides and ongoing short staffing.
  • pro The reviews warn readers to run from the facility due to neglect and a lack of cleanliness.
  • pro They report long call-button response times and front-desk unavailability, giving the place a ghost-town impression.
  • pro There are claims of medication errors, dosage issues, and charts that are allegedly falsified.
  • pro The reviews describe a pattern of rude, unfriendly staff with little accountability.
  • pro Some patients allegedly suffered falls or accidents with insufficient investigation or follow-up.
  • pro There are allegations of fraudulent discharge records and poor care planning.
  • pro Several reviewers state that cleanliness and overall care are not adequately prioritized.

Review

St Luke’s Helen G Nassif Transitional Care Center in Cedar Rapids is best suited for families seeking a warm, activity-rich transitional or short-term rehab setting where the emphasis is squarely on personalized care, engaged staff, and meaningful therapy. The community tends to attract residents recovering from surgery, strokes, or other injuries who benefit from a robust therapy gym, structured exercise groups, and a social environment that makes recovery feel purposeful rather than clinical. The facility tends to shine for families that value visible leadership on the floor, clean, pleasant surroundings, and dining that feels welcoming rather than institutional. For those who want a home-like atmosphere with a clear focus on getting residents back home, this center can be a strong match, especially when family involvement is steady and expectations are aligned with what the program is designed to deliver.

Nevertheless, alternatives should be on the table for families who prioritize unwavering staffing consistency, rigor in medication management, and guaranteed responsiveness. Multiple reviews flag serious staffing variability, with firsthand accounts of delayed call-button responses, inconsistent bedside care, and turnover that disrupts continuity. Some families describe experiences that range from attentive, compassionate care to episodes of neglect or miscommunication. The contrast between these reports matters: if a resident requires near-constant supervision, meticulous monitoring, or highly reliable staff interaction, it is prudent to compare other centers with documented staffing stability and stronger regulatory oversight. In short, this is a facility to consider, but only after validating that the staffing pattern and leadership are reliably aligned with the resident’s care needs.

On the positive side, the center earns frequent praise for cleanliness, attractive common areas, and a care team that many families describe as friendly, professional, and genuinely committed. The environment is repeatedly described as bright, well-kept, and conducive to socialization, with spacious rooms, enjoyable dining, and engaging activities that go beyond the generic fare. Families repeatedly note hands-on leadership, administrators and floor supervisors who are visible, accessible, and involved in rounds, therapy planning, and daily operations. The therapy program itself deserves emphasis: the building hosts a well-equipped therapy gym and a collaborative approach with therapists, ARNPs, and rehab staff that many families credit with real progress and milestones. When therapy is working smoothly, residents regain independence and confidence in a way that makes the stay feel worthwhile.

Yet the most persistent concerns revolve around staffing reliability and process integrity. Reports range from frustrations over slow responses to call buttons and insufficient supervision, to more alarming claims of inconsistent medication administration, incomplete documentation, and even abusive or careless behavior by some staff. Several reviews recount situations in which patients experienced falls, delayed assistance, or neglectful practices, with some families feeling forced to become their own advocates to protect a loved one. The credibility of these accounts varies, but the pattern, staffing strain, reliance on temporary workers, and gaps in communication, makes it essential to scrutinize the day-to-day experience before committing. In a setting where safety and timely care are paramount, these concerns cannot be dismissed.

That is where the pros can offset the cons, depending on the resident’s profile and the family’s capacity to participate actively in care. For residents who respond well to a lively routine, appreciate a strong therapy emphasis, and benefit from proactive administrators who stay involved, the center’s strengths can carry the day. A family that can partner with the care team, attending care conferences, reviewing medication schedules, and ensuring adherence to discharge plans, will likely experience fewer of the negative episodes reported by others. The Medicare rating cited in some feedback adds a layer of reassurance for those who want a regulator-backed signal of safety and quality, though it remains wise to cross-check against the latest official surveys and to tour with questions ready about staffing, incident reporting, and the care conference process. In such a setup, the highs can meaningfully offset the risk of variability.

For families weighing a final choice, a practical plan is essential. First, schedule a thorough pre-admission conference and demand a current, written care plan with time-bound goals, medication management protocols, and a clear escalation path for concerns. Request to meet the therapy director and several frontline supervisors, and ask for a realistic daily schedule that outlines therapist contact, nursing rounds, and dining/service times. During tours, probe the consistency of staffing across shifts, inquire about the agency staff usage, and ask for recent examples of how care plans were adjusted in response to a resident’s progress. Finally, consider a backup option with similarly strong rehabilitation services but a longer track record of stable staffing and fewer reported care gaps. The decision should rest on the resident’s rehabilitation needs, the family’s capacity to be engaged, and a clear-eyed assessment of whether this center’s proven strengths align with the required level of reliability.

In sum, St Luke’s Helen G Nassif Transitional Care Center offers a compelling blend of home-like atmosphere, active living, and a therapy-forward approach that can power meaningful recovery for short-term stays. It stands out for its clean, inviting environment, palpable leadership engagement, and a therapy ecosystem that many residents and families praise. However, the uneven staffing picture and the diverse range of care experiences documented by families cannot be ignored. For residents whose recovery depends on steady, highly reliable care and for whom family oversight is limited, this may be a red flag that points to exploring other options first. Yet for those who can leverage the strong points, engaged leadership, robust therapy, and a socially vibrant setting, the stay can translate into genuine progress and a smoother return home. The key is a due-diligence-driven decision: verify current staffing levels, confirm consistent medication practices, and align expectations with the realities of daily operations before committing.

Features

Housing

  • 67 resident community capacity 67 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Eastern Iowa (12 miles away) Eastern Iowa (12 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

St. Luke's Helen G Nassif Transitional Care Center in Cedar Rapids, IA, offers a warm and welcoming assisted living community designed to promote comfort and well-being for its residents. This facility is equipped with an array of amenities that enhance daily living and encourage social engagement. Residents can enjoy relaxing in the beautifully maintained gardens, engaging in friendly competition in the gaming room, or indulging themselves at the on-site beauty salon.

The community features a fully furnished living environment, complete with private bathrooms and kitchenettes for added convenience. Residents have access to high-speed Wi-Fi, cable or satellite TV, and a small library for leisurely reading. The dining options are exceptional, featuring restaurant-style meals that accommodate special dietary restrictions and preferences.

With dedicated care services such as 24-hour supervision and a call system for emergencies, residents receive assistance tailored to their needs. Trained staff members help with activities of daily living, including bathing, dressing, medication management, and meal preparation.

To foster an active lifestyle, St. Luke's offers a variety of planned activities including fitness programs, day trips, and resident-run events. Wellness programs support mental health alongside physical well-being at this nurturing community.

Located conveniently near shopping areas with three cafes and thirty restaurants as well as recreational spaces featuring four parks nearby ensures residents have ample opportunities for entertainment without straying far from home. With healthcare readily accessible through thirteen pharmacies and multiple hospitals and physicians nearby, peace of mind is provided both by the care on-site and the surrounding resources.

Overall, St. Luke's Helen G Nassif Transitional Care Center stands out as an ideal choice for those seeking supportive assisted living with abundant amenities that cater to both personal comforts and communal connections.

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Nearby Places of Interest

Physicians

  • TLC Laser Eye Centers (0.6 miles)
  • UnityPoint Family Medicine At Bowman Woods (1.3 miles)
  • St Lukes (1.3 miles)
  • St Luke's Physicians & Clinics (1.6 miles)
  • UnityPoint Health - St. Luke's Counseling Center (1.6 miles)
  • Metropolitan Family Clinic (1.6 miles)
  • Trimble Deborah Lynn, DDS (1.6 miles)

Cafes

  • Dry Creek Brew at 100 Main (0.9 miles)
  • Starbucks (2.1 miles)
  • Starbucks (4.3 miles)
  • Starbucks (5.1 miles)

Parks

  • East Knoll Park (1.2 miles)
  • Guthridge Park (1.9 miles)
  • Lowe Park (2.8 miles)
  • Thomas Park (3.3 miles)

Restaurants

  • Culver's (1.6 miles)
  • McDonald's (1.7 miles)
  • Burger King (1.8 miles)
  • 30Hop (1.8 miles)
  • Third Base Brewery (2 miles)
  • Casa Las Glorias (2 miles)
  • Arby's (2.2 miles)

Pharmacies

  • Thrive Spine And Sport (1.6 miles)
  • Walgreens (2 miles)
  • Lil' Drug Store Products (2 miles)
  • Integrative Health and Hormone Clinic (2.1 miles)
  • Rockwell Collins Pharmacy (2.2 miles)
  • Niedermann Pharmacy (2.7 miles)
  • Blairs Ferry Family Pharmacy (2.7 miles)

Hospitals

  • Sedlacek Treatment Center (1.6 miles)
  • Hiawatha Care Center (2.1 miles)
  • Mercy Care Center at Marion (4.7 miles)
  • UnityPoint | St Lukes Cedar Rapids (5.2 miles)
  • St Luke's Hospital 5C (5.3 miles)

Theaters

  • Marcus Theatres (2 miles)
  • Collins Road Theatres (2.8 miles)

Places of Worship

  • Good Shepherd Lutheran Parsonage (3 miles)

Frequently Asked Questions

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