Promise House in Hiawatha, IA
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1320 Litchfield Drive, Hiawatha, IA 52233
For more information about senior living options: (844) 490-3973
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Assisted Living
Memory Care
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The staff is absolutely amazing. The Promise House staff are beyond exceptional and go above and beyond in showing compassion. The care provided makes residents feel like family and part of a loving community. The staff offer comforting support - holding hands, praying with residents, and providing reassurance. The environment is homelike, with individualized care and staff who treat residents as family. The facility is clean, organized, and designed to feel like home for residents.
A staff member yelled at a coworker using profanity, creating a hostile environment. The facility felt dated, which detracted from the overall impression. If this is how she treats coworkers, it raises concern about how she might treat residents. The reviewer cautions others not to send their loved ones there.Best suited for families that prioritize memory-care with a warm, homelike culture, Promise House in Hiawatha, IA, stands out when the core need is intimate, person-centered attention. The community appears to excel in dementia-specific care, delivering a sense of belonging that makes residents feel part of a family. When the goal is steady daily routines, meaningful companionship, and end-of-life support rooted in compassion, Promise House tends to deliver. The strongest wins here are the relationships staff build with residents and the way care feels personalized rather than transactional.
Those who may want to consider alternatives should focus on environments with firmer professional boundaries, tighter risk management, and more modern facilities. A notable red flag in the resident feedback is a report of hostile staff behavior that raises concerns about workplace culture and, by extension, resident safety. While multiple reviews praise staff warmth and dedication, the presence of at least one negative incident suggests that leadership and supervision deserve careful scrutiny. Families who require consistently calm, nonconfrontational interactions or who prioritize a contemporary physical plant and predictable safety systems may prefer other options.
The strongest positives center on the caregiving ethos. Staff members are repeatedly described as absolutely amazing, treating residents like family and going beyond the job description to support both memory-care needs and emotional well-being. Family testimonies emphasize deep, ongoing engagement - hands held, prayers offered, and a sense of shared life that older adults respond to well. A veteran long-term-care professional notes the staff's knowledge of Alzheimer's and dementia as a defining strength, underscoring a culture of compassion that permeates daily care. End-of-life support is highlighted as thoughtful and respectful, with families clearly guided through difficult moments and kept informed.
On the other side, several concrete drawbacks temper the enthusiasm. The most troubling is a singular report of hostile conduct by a staff member toward a coworker, described as loud and profane. That vignette casts a shadow over the entire operation, inviting questions about how such behavior is addressed, what oversight exists, and whether residents are shielded from any potential toxicity. Additionally, a review points to the facility's dated appearance, which can affect impressions of safety and modernity - even if cleanliness and organization remain strong in other accounts. A standalone warning to avoid sending loved ones there should be taken seriously as a cautionary data point, not dismissed as an isolated remark.
These pros and cons interplay in a way that helps families weigh the decision with discipline and clarity. The compelling case for Promise House rests on staff devotion, specialized memory-care know-how, and a homey, participatory environment that often makes residents feel "at home." Those advantages can offset concerns about an older physical plant and occasional interpersonal conflicts when leadership demonstrates robust supervision, consistent training, and transparent communication with families. Prospective residents should visit multiple times, speak with several caregivers, and request concrete demonstrations of how conflicts are resolved, how memory-care plans are customized, and how activity schedules keep residents mentally and socially engaged.
In the end, Promise House represents a strong fit for families seeking a memory-care setting where care feels personal, familial, and attentive at a daily level. It suits those who value heart-led caregiving, predictable routines, and meaningful activity for residents with Alzheimer's or related dementias. Families who require the steadiness of modern amenities, a consistently neutral culture, or a facility with a visibly contemporary footprint should actively compare alternatives. To make a well-supported choice, engage directly with the administrator, inspect care plans and incident logs, and observe interactions during meals and activities. When the fit is right - between resident needs and staff's compassionate, family-style approach - the experience can be profoundly reassuring; when it isn't, it becomes essential to pursue options that better align with safety, modern standards, and a consistently calm environment.
20 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Eastern Iowa (11 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs. Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Promise House in Hiawatha, IA, is an assisted living community that specializes in providing board and memory care for its residents. With a range of amenities and care services available, Promise House strives to create a comfortable and supportive environment for its residents.
The community offers various amenities to enhance the living experience of its residents. These include a beauty salon, cable or satellite TV, devotional services off-site, a dining room, fully furnished accommodations, a garden, housekeeping services, indoor common areas, a kitchenette, move-in coordination assistance, outdoor spaces for relaxation or activities, telephones in each room, and Wi-Fi/high-speed internet access.
Residents at Promise House receive exceptional care services provided by trained staff members. The community ensures 24-hour supervision to assist with any needs that arise. Activities of daily living assistance are readily available to support residents with tasks such as bathing and dressing. The staff also provides assistance with transfers to ensure the safety and well-being of residents. Additionally, Promise House coordinates closely with healthcare providers to offer comprehensive care options tailored to individual needs. The community accommodates individuals with dementia through their dementia waiver program and provides specialized memory care programming for those needing additional support.
Meal preparation and service are included at Promise House. Residents can expect delicious meals that cater to their specific dietary restrictions if any exist. Special dietary restrictions and diabetes diets can be accommodated upon request.
To promote engagement and socialization among residents, the community offers a variety of activities. These activities include community-sponsored events as well as resident-run activities where seniors have the opportunity to participate actively in planning and organizing events tailored to their interests. A schedule of daily activities ensures that there is always something engaging for everyone.
Promise House benefits from its convenient location in Hiawatha. Residents have easy access to three nearby cafes for outings or socializing off-site. There are also three parks that provide opportunities for outdoor recreation and relaxation in nature's tranquility. Numerous pharmacies and physicians are located nearby, ensuring accessibility to healthcare services. The community is surrounded by 29 restaurants, providing residents with a range of dining options. Additionally, there are places of worship and theaters in close proximity, offering opportunities for cultural and spiritual enrichment. In case of medical emergencies or routine medical visits, four hospitals are conveniently located nearby.
In summary, Promise House in Hiawatha, IA, offers a comprehensive assisted living experience catering to board and memory care needs. With its wide array of amenities and care services along with its convenient location near various establishments, Promise House aims to provide seniors with a safe, nurturing, and engaging environment to call home.
Located in Hiawatha, Iowa, this neighborhood offers a variety of amenities suitable for senior living. With several hospitals and physicians' clinics within close proximity, medical care is easily accessible. Parks like Guthridge Park provide opportunities for outdoor recreation and relaxation. There are also a number of dining options ranging from fast food to sit-down restaurants, ensuring a variety of choices for meals. Nearby pharmacies make obtaining medications convenient, and cafes like Starbucks offer a pleasant space to socialize or enjoy a cup of coffee. Additionally, places of worship and theaters are nearby for spiritual fulfillment and entertainment. Overall, this area provides a diverse range of services and facilities that cater to the needs and interests of seniors.
Promise House is located at 1320 Litchfield Drive, Hiawatha, IA 52233 in Linn County, Iowa
Promise House offers a comprehensive suite of features designed to support residents with dementia or Alzheimer's disease at various stages. Assistance with dressing, bathing, and transfers helps maintain personal dignity while ensuring safety and comfort, which is essential as physical abilities decline. Medication management ensures that residents receive the correct medications at the appropriate times, preventing potential health complications. Meal preparation and service cater to nutritional needs while accommodating preferences, promoting overall well-being. Transportation arrangements for medical appointments ensure timely access to healthcare providers, fostering continuity in care coordination. Additionally, 24-hour supervision provides peace of mind for both residents and families by ensuring immediate assistance is available if needed. The specialized memory care programming and mental wellness initiatives are tailored to engage residents cognitively and emotionally, which can enhance their quality of life. Furthermore, support for activities of daily living empowers residents to maintain autonomy as much as possible while addressing mild cognitive impairment effectively through targeted interventions like the dementia waiver. Together, these features create an environment conducive to both physical safety and emotional reassurance for individuals facing the challenges of dementia-related conditions.
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