Boyson Heights Senior Living

Pros

• Many families appreciate the friendly and caring staff at Boyson Heights, who treat residents with respect and actively engage with them.
• The facility is described as bright, clean, and well-maintained, providing a pleasant living environment for loved ones.
• Residents enjoy a variety of activities, including games, exercise classes, and social events that foster community engagement.
• Families find the communication from staff to be strong, ensuring they are kept informed about their loved ones' care and well-being.
• Several families report positive experiences with the dining options, mentioning that meals are good and accommodating to residents' preferences.
• Overall, many recommend Boyson Heights as a top choice for independent or assisted living compared to other facilities in the area.

Cons

• The overall experience received a low rating due to subpar care, as the facility was unaware of the resident's need for assistance for several weeks.
• There were concerns about a lack of attention to residents with assisted living needs, leading to injuries that went unnoticed.
• Communication regarding care standards and responsibilities from the executive director was unhelpful and dismissive.
• Despite the facility being new and clean, there were complaints about poor tour experiences and hazards in bathroom design.
• High staff turnover was noted, along with consistent issues related to food quality and nutrition in the memory care section.
• Emergency call button response times were criticized as inadequate, resulting in dangerous situations for residents needing immediate assistance.
• Some residents felt activities catered only to those who were independent, leaving others without adequate engagement or support.

Review

Boyson Heights Senior Living has emerged as a notable option for families searching for independent and assisted living facilities, particularly in Cedar Rapids. Residents and their families seem to have mixed but overall positive experiences with the facility. Many reviews highlight the caring, friendly staff, and a welcoming community ambiance that makes residents feel comfortable. One family expressed their satisfaction with the attentive staff who treated their loved one with respect and seemed genuinely concerned for his well-being. This level of care allowed them to maintain good communication; they could call anytime with questions or concerns. Their experience was further enhanced when they hosted a family party at the facility for their father’s 90th birthday, which turned out wonderfully.

On the other hand, not all experiences have been as favorable. A reviewer shared significant concerns about the quality of care provided to their loved one after realizing that staff were unprepared and unaware of her needs. They described troubling incidents including lack of assistance during outings and neglect regarding personal hygiene—such as not receiving a shower for two weeks—which ultimately led to health complications like an injured hip requiring hospitalization. This poignant testimony raises questions about the consistency of care across different levels of support offered by Boyson Heights.

Despite these issues, many families appreciate Boyson Heights for its clean and modern facilities located in a desirable area close to healthcare services and shopping options. The environment has been described as bright, cheerful, and open—attributes that are particularly important in creating a pleasant living space for seniors transitioning into assisted living. One family noted how helpful the staff was during their loved one's move-in process, easing fears associated with such significant life changes.

The culinary offerings at Boyson Heights also received mixed reviews from families. While some appreciated the variety in meal plans—including made-to-order breakfasts and flexibility regarding portion sizes—others criticized the food quality, particularly within memory care areas where complaints about cold meals surfaced regularly. Even though an array of snacks is available all day long—a feature liked by some residents—it appears there is room for improvement concerning nutrition standards.

Activities tailored for residents play a vital role in enhancing the overall living experience at Boyson Heights. Families noted that there were numerous engaging activities available—from exercise classes to bingo nights—that help keep residents physically active and socially engaged. However, some feedback suggested that programs may be more suited to independent residents rather than those requiring additional support or memory care services.

Ultimately, while many reviewers are inclined to recommend Boyson Heights due to its appealing attributes such as location, amenities, community spirit, cheerful environment, and proactive caregiving approaches—concerns around specific incidents reflect deeper systemic issues within certain levels of care provision at this facility. This suggests potential areas needing further attention from management to ensure consistent delivery of high-quality services across all resident categories. For families considering this facility amidst their search process for senior living options, it presents itself as both promising yet requires careful consideration based on individual needs and expectations regarding specialized care levels.

This part of Cedar Rapids, Iowa offers a variety of amenities within close proximity, making it a convenient location for senior living. With multiple pharmacies nearby including Clark's Pharmacy and CVS Pharmacy, access to medication and healthcare services is easily accessible. There are numerous dining options such as Donutland, Wendy's, and Casa Las Glorias for enjoyable meals. Medical care is also readily available with physicians like Piper Family Medicine PC and The Ghosh Center in the vicinity. Additionally, places of worship like Good Shepherd Lutheran Parsonage provide spiritual support. For leisure activities, there are parks like Guthridge Park and theaters such as Marcus Theatres for entertainment. Hospitals like UnityPoint | St Lukes Cedar Rapids ensure quality healthcare services are within reach in case of emergencies. Overall, this neighborhood offers a balanced mix of medical facilities, dining options, recreational opportunities, and healthcare resources that cater to the needs of seniors looking for a comfortable living environment.

Pharmacies

• Clark's Pharmacy (0.2 miles)
• CVS Pharmacy (0.3 miles)
• Lil' Drug Store Products (1.2 miles)
• Rockwell Collins Pharmacy (1.3 miles)
• Thrive Spine And Sport (1.6 miles)
• Blairs Ferry Family Pharmacy (1.7 miles)
• Niedermann Pharmacy (1.7 miles)

Restaurants

• Donutland (0.2 miles)
• Wendy's (0.3 miles)
• Casa Las Glorias (1 miles)
• Arby's (1.1 miles)
• Freddy's Frozen Custard & Steakburgers (1.1 miles)
• Burger King (1.3 miles)
• McDonald's (1.3 miles)

Physicians

• Beltone Hearing Aid Center (0.4 miles)
• Piper Family Medicine PC (0.4 miles)
• The Ghosh Center (0.5 miles)
• Richard D Louvar, DO (0.6 miles)
• Inches A Weigh (0.6 miles)
• Professional Hearing Solutions by Dr. Jill (0.8 miles)
• Pediatric Center PC (1 miles)

Places of Worship

• Good Shepherd Lutheran Parsonage (0.7 miles)

Cafes

• Starbucks (1.1 miles)
• Starbucks (2.5 miles)

Theaters

• Marcus Theatres (1.1 miles)
• Collins Road Theatres (2.5 miles)

Parks

• Guthridge Park (1.6 miles)
• Greene Square Park (3 miles)

Hospitals

• Sedlacek Treatment Center (1.6 miles)
• Hiawatha Care Center (1.9 miles)
• UnityPoint | St Lukes Cedar Rapids (2.5 miles)
• St Luke's Hospital 5C (2.5 miles)