Information last verified:
13301 South Central Avenue, Crestwood, IL 60445
For more information about senior living options: (844) 490-3973
The center is fantastic and warm, with courteous, friendly, and professional staff, including Ms. Jalyn and the nurses who are wonderful. The facility is kept clean and odor-free, and residents enjoy participating in daily activities. Management, staff, caregivers, and nurses are attentive and supportive. Ms. Marcita is kind and easy to talk to. Mr. Bola is always available and professional. Jaylen schedules appointments efficiently. Kecia is a constant source of inspiration and help for residents. All nurses and caregivers pay close attention and care for residents. Keyshia and Jalyn make the residents’ stay at Crestwood a good place to live. There are always plenty of activities to keep residents busy.
The reviewer states that four years at the facility have been a living hell. The facility was dirty, with staff ignoring residents who yelled for help, roaches in a resident’s room, and garbage everywhere. The place is hell on earth, with residents being given large amounts of psychotropic meds and no safety measures. The reviewer calls the nursing home the worst place to be, citing terrible staff, old run-down rooms, and pervasive filth. The phone service is poor and the staff are ignorant, frequently hanging up on callers. The facility smells of urine, its rooms are old and run-down, and the food is horrible. A sister died after being there for only a week, which the reviewer describes as horrible. The reviewer says to avoid this place, implying it is worse than jail. The physical therapy service is very poor, with yelling in front of patients and a lack of professionalism.Crestwood Terrace is best suited for families seeking a warm, staff-driven environment where daily life is anchored by compassionate caregivers and a structured activity calendar. The community tends to attract residents who value personal connections with frontline staff, predictable routines, and encouragement to participate in social and recreational programming. When the hallways are alive with activity and the nurses and schedulers are praised for accessibility and kindness, Crestwood can feel like a reliable bridge back into community life for those needing steady hands and a friendly face during daily tasks and transitions.
Nonetheless, certain families may want to consider alternatives. The most consequential red flags observed by many reviewers center on cleanliness and safety management: reports of urine odors, roaches, and dirty rooms appear alongside harsher critiques about neglect or inconsistent response to residents in distress. A subset of reviews also highlights dramatic concerns about medication practices and overall safety, including claims of heavy psychotropic use and dangerous behavior management. For families prioritizing pristine physical surroundings, rigorous medical oversight, or unambiguous, consistently professional conduct across all shifts, Crestwood Terrace may not meet those expectations. In short, residents with high medical acuity that requires uniform, high-standard oversight, or families unwilling to trade off environmental conditions for staff warmth, should explore other options.
The strong points, affectionate, available staff and meaningful engagement, do offer real counterweights to the negatives, but the balance is not simple. Positive threads emphasize attentive care from nurses and aides, timely assistance with needs, and a staff culture described as kind, approachable, and communicative. Residents who participate in daily activities report tangible benefits, and several accounts extol specific staff members who become trusted allies in care. This personal warmth and reliability can translate into improved mood, better adherence to routines, and smoother day-to-day experiences, especially for individuals who flourish when a familiar team knows their preferences and triggers. Yet these strengths are harder to leverage fully when basic upkeep and safety concerns undermine trust in the environment itself.
On-site realities demand careful scrutiny. Prospective families should demand a transparent, current assessment of housekeeping practices, infestation controls, and environmental maintenance. Tours should involve room-by-room checks for cleanliness, a test of the odor environment, and conversations with multiple residents across shifts to gauge consistency. It is essential to probe medication protocols, what kinds of psychotropic or sedating medications are used, under what physician oversight, and how residents are monitored for adverse effects. Ask to review recent inspection results and any outstanding corrective action plans. Also, verify that behavioral management approaches align with resident dignity and safety, and that staff have clear guidance for crisis moments. In short, the experiential warmth must be matched by demonstrable, systematized standards of cleanliness, safety, and medical stewardship.
Value and lifestyle considerations weigh heavily in the decision. The appeal of Crestwood Terrace lies in its people and its programmatic vitality, the sense that residents are known, seen, and engaged throughout the day. This creates meaningful, day-to-day quality of life for many, particularly those who respond well to human connection and routine. However, when environmental quality or medical management quality appears inconsistent, the overall value proposition weakens. Families should weigh the intangible benefits of friendly, accessible care against the tangible risks of odors, pests, and reports of unsafe or disrespectful practices. Budget and expectations for cleanliness and clinical rigor will likely determine whether Crestwood feels like a sound investment.
The bottom line is clear. Crestwood Terrace can be a compelling option for seniors who prize a warm, engaged caregiving team and a rich calendar of activities, provided that environmental and medical oversight concerns are actively addressed. For residents whose thresholds for cleanliness, sensory comfort, and rigorous medical governance are nonnegotiable, alternatives should be pursued with vigor. If a visit confirms strong, consistent staff interactions and a credible plan to remediate housekeeping and safety issues, Crestwood Terrace can become a trusted home. Otherwise, families should reserve Crestwood for consideration alongside other communities that can demonstrably deliver on pristine living spaces, impeccable safety standards, and uniform care practices. The key is to move from impression to confirmation, observe, interrogate, and validate before committing to a long-term choice.
126 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Chicago Midway (9 miles away) Chicago O'Hare International (24 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Crestwood Terrace in Crestwood, IL offers a vibrant and comfortable assisted living community for seniors. The community is equipped with numerous amenities to enhance the residents' quality of life. These amenities include a beauty salon for on-site pampering, cable or satellite TV for entertainment, community-operated transportation for easy access to local destinations, a computer center for staying connected, and a fitness room for physical exercise. The fully furnished apartments provide a cozy and serene environment, while the gaming room and small library offer additional entertainment options.
Residents can also enjoy the beautiful outdoor space and garden area, perfect for relaxation and enjoying nature. Housekeeping services ensure that the living spaces are always clean and well-maintained. Each apartment includes private bathrooms and kitchenettes for convenience.
The dining experience at Crestwood Terrace is exceptional, with restaurant-style dining offering delicious meals tailored to residents' dietary preferences and restrictions. Special dietary restrictions are accommodated to ensure every resident receives proper nutrition. Additionally, meal preparation services are available alongside medication management to support the overall health of the residents.
Care services provided include 24-hour call system and supervision to ensure safety at all times. Trained staff members assist with activities of daily living such as bathing, dressing, and transfers. A mental wellness program is offered to promote emotional well-being among residents.
Transportation arrangements are readily available both for non-medical purposes as well as transport to doctors' appointments. Move-in coordination helps make the transition into Crestwood Terrace seamless.
The community promotes an active lifestyle through various activities such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities. The concierge services provide additional support and assistance when needed.
Crestwood Terrace's location boasts convenient access to nearby cafes, pharmacies, restaurants, places of worship, and hospitals – ensuring that all essential needs can be easily met within close proximity.
Overall, Crestwood Terrace provides a comprehensive assisted living community where seniors can enjoy a comfortable and enjoyable lifestyle while receiving the necessary care services for their well-being.
Crestwood Terrace is located at 13301 South Central Avenue, Crestwood, IL 60445 in Cook County, Illinois
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