13301 South Central Avenue, Crestwood, IL 60445
For more information about senior living options: (844) 490-3973
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The facility is clean and residents participate in daily activities. The management, staff, caregivers, and nurses are attentive and supportive. Ms. Marcita is kind and easy to talk to. Mr. Bola is always available and professional. Jaylen makes appointments efficiently. Kecia is a source of inspiration and help for residents. All nurses and caregivers pay close attention and care to residents. The staff take good care of residents and are always on time. The staff help residents and are available to assist with any needs. The staff are kind, attentive, and always ready to assist residents. The place is wonderful and friendly; it is a good place for getting help. Keyshia and Jalyn make the residents' stay at Crestwood a good place to live. There are always lots of activities to keep residents busy. Crestwood and its staff helped someone get back to society from homelessness with love and support.
The facility was dirty, with roaches in a resident's room and garbage everywhere, and staff ignored residents who cried for help. Residents were said to be given large amounts of psychotropic meds, and staff did nothing to keep them safe. The place was described as the worst place to be, with old, run-down rooms and filthy conditions, including mice. Phone service was poor, and the staff were ignorant, often hanging up on callers. The facility sometimes smelled like urine, and the food was reported as horrible. The physical therapist was described as yelling in front of patients, indicating a lack of professionalism. Reviewers stated that jail would be a better option than this place.Crestwood Terrace inspires a wide range of strong impressions from residents and their families. On the positive side, many describe a clean, well-maintained environment where daily life can feel orderly and calm. They note that the facility "is nice and clean" and generally free of unpleasant smells, offering a setting where residents are able to participate in daily activities with a sense of normalcy and engagement. The tone of these reviews is often one of appreciation for attentive care and a supportive community, where staff members seem genuinely involved in residents' well-being.
The people who work there are repeatedly highlighted as a major strength. Residents and family members alike praise the staff for being kind, attentive, and readily available to assist with questions or concerns. Specific staff members are frequently mentioned by name with warmth and respect: Ms. Marcita is described as kind and easy to talk to; Mr. Bola is noted for his accessibility and professionalism; Jaylen is recognized for efficiency in making appointments; and Kecia is noted as a constant source of inspiration and help. The overall message is that, when the team is present and engaged, residents feel cared for and supported, with nurses and caregivers paying close attention to individual needs.
Beyond personal kindness, several reviews emphasize the practical, day-to-day benefits of Crestwood Terrace. People speak highly of timely care, reliable routines, and the sense that staff are ready to assist with any questions or concerns. One reviewer explicitly calls the staff "great," while another describes Crestwood as a "wonderful place for getting help," with a recommendation to others who might need similar support. There is also a strong sense of community and belonging from residents who feel empowered to stay active. One writer highlights the abundance of activities designed to keep residents busy throughout the day, and another shares gratitude for the place's ability to help someone re-enter society after hardship, underscoring a broader purpose beyond routine care.
However, the experience is not uniform, and several accounts reveal significant concerns about cleanliness, safety, and overall environment. One review recounts a visit where the facility was described as dirty, with roaches observed in a grandmother's room and garbage in common areas. Another powerful critique notes a pervasive urine odor in the building, along with old, run-down bedrooms and filthy conditions. In these voices, the physical environment is a source of distress, signaling the need for substantial improvements in maintenance, pest control, and housekeeping.
Safety and medical handling also appear as major flashpoints in the feedback. Some reviewers express alarm at practices they view as unsafe, including allegations that patients are given large amounts of psychotropic medication and that staff do little to keep residents safe. Phrases like "hell on earth" capture the intensity of fear and frustration present in these accounts. Specific comments about physical therapy services add to the concern, with complaints that a therapist yelled in front of a patient and that the overall professionalism did not meet expectations. There is also critique of communication systems, with one account describing poor phone service and rude, dismissive behavior from staff who would hang up on callers.
The range of experiences extends to descriptions of interpersonal dynamics as well. A subset of reviews emphasizes the positive, calling staff "nice" and noting friendly interactions when visiting relatives. In contrast, other narratives focus on negative behavior or perceived indifference, such as residents being ignored when they call for help or staff appearing unprofessional or overwhelmed. Taken together, these comments reveal a facility that can feel like two different places depending on when, where, and with whom people interact.
In sum, Crestwood Terrace emerges as a facility that provokes strong and divergent responses. For many residents, it represents a caring community with capable, compassionate staff who provide timely assistance and meaningful engagement in daily life. For others, the experience is marred by concerns about cleanliness, safety, and the quality of medical and therapeutic services, with specific incidents that raise red flags about maintenance, pest control, and patient treatment. The spectrum suggests that conditions may vary by location, shift, or individual staff interactions, making it important for prospective residents and families to conduct thorough tours, ask pointed questions about housekeeping and safety protocols, observe the cleanliness and odor levels themselves, and speak with both current residents and staff to form a complete picture.
126 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Chicago Midway (9 miles away) Chicago O'Hare International (24 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Crestwood Terrace in Crestwood, IL offers a vibrant and comfortable assisted living community for seniors. The community is equipped with numerous amenities to enhance the residents' quality of life. These amenities include a beauty salon for on-site pampering, cable or satellite TV for entertainment, community-operated transportation for easy access to local destinations, a computer center for staying connected, and a fitness room for physical exercise. The fully furnished apartments provide a cozy and serene environment, while the gaming room and small library offer additional entertainment options.
Residents can also enjoy the beautiful outdoor space and garden area, perfect for relaxation and enjoying nature. Housekeeping services ensure that the living spaces are always clean and well-maintained. Each apartment includes private bathrooms and kitchenettes for convenience.
The dining experience at Crestwood Terrace is exceptional, with restaurant-style dining offering delicious meals tailored to residents' dietary preferences and restrictions. Special dietary restrictions are accommodated to ensure every resident receives proper nutrition. Additionally, meal preparation services are available alongside medication management to support the overall health of the residents.
Care services provided include 24-hour call system and supervision to ensure safety at all times. Trained staff members assist with activities of daily living such as bathing, dressing, and transfers. A mental wellness program is offered to promote emotional well-being among residents.
Transportation arrangements are readily available both for non-medical purposes as well as transport to doctors' appointments. Move-in coordination helps make the transition into Crestwood Terrace seamless.
The community promotes an active lifestyle through various activities such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities. The concierge services provide additional support and assistance when needed.
Crestwood Terrace's location boasts convenient access to nearby cafes, pharmacies, restaurants, places of worship, and hospitals – ensuring that all essential needs can be easily met within close proximity.
Overall, Crestwood Terrace provides a comprehensive assisted living community where seniors can enjoy a comfortable and enjoyable lifestyle while receiving the necessary care services for their well-being.
Crestwood Terrace is located at 13301 South Central Avenue, Crestwood, IL 60445 in Cook County, Illinois
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