The Pointe at Kilpatrick in Crestwood, IL

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The Pointe at Kilpatrick The Pointe at Kilpatrick

The Pointe at Kilpatrick in Crestwood, IL

14230 South Kilpatrick, Crestwood, IL 60445

For more information about senior living options: (844) 490-3973

3.9 from 54 reviews
5 stars
32
4 stars
8
3 stars
3
2 stars
0
1 stars
11

Assisted Living

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    Overall Review of The Pointe at Kilpatrick

    Pros

    • pro Angie and the Pointe staff are praised for quickly securing placement, and the resident is very happy there.
    • pro The staff are kind and caring, the residents are friendly, and it is considered the best place for their loved one.
    • pro The Pointe is described as an absolute gem with friendly staff, good food, and great sports-watching options.
    • pro The facility feels like home - clean, inviting, and run by helpful, smiling nurses and CNAs.
    • pro Angie is absolutely amazing throughout the admission process.
    • pro Randy puts his whole heart into making sure the residents have fun.
    • pro The environment is warm and welcoming, giving families peace of mind.
    • pro Grandmothers and parents express happiness living there and gratitude for the care.

    Cons

    • pro They would give zero stars and would not recommend this facility.
    • pro The facility is described as terrible with horrible management.
    • pro The CNAs are overworked and not appreciated by management.
    • pro The place is dirty and poorly maintained.
    • pro The staff are rude and management seems careless.
    • pro They are short-staffed, with minimal CNA coverage per floor.
    • pro They take almost all of the residents' Social Security money.
    • pro They were kicked out and treated unprofessionally.

    Review

    The Pointe at Kilpatrick is best suited for families seeking an all-inclusive, social, home-like assisted living experience in Crestwood where warmth from staff and a busy activity calendar are delivered with a genuine sense of community. The facility consistently presents as clean, inviting, and member-focused, with memory-care security, accessible common spaces, a library, gardens, and multiple gathering areas that invite residents to linger and socialize. Voices from tours and admissions highlight caregivers who know residents by name, meals that feel like real dining experiences, and a culture that treats residents and their families as part of a large, caring family. For seniors who want a vibrant, engagement-driven environment and appreciate proximity to loved ones, Kilpatrick often checks the boxes.

    Yet this community may require alternatives for families prioritizing rock-solid governance, predictable staffing, and transparent, consistent operations. Several reviews flag management as a weak point, with complaints about responsiveness, perceived favoritism, and uneven supervision of staff. Under-staffing or high workloads are cited by some caregivers, and there are unmistakable notes about communication gaps - calls or questions not returned and moments when expectations about resident rights and daily routines clashed with frontline realities. When clear, proactive leadership and steady caregiver coverage are non-negotiable, it is prudent to compare Kilpatrick with other options that emphasize rigorous supervision and consistent, documented processes.

    The strongest positives here are the people and the program. Families consistently praise the compassionate, attentive staff who create a genuine sense of belonging for residents. The activity slate is described as plentiful and engaging - card games, crafts, exercise, library offerings, and regular outings - that help residents stay connected and feel purposeful. The memory-care area is noted as a secure, well-planned space with its own common areas and outdoor access, which matters for safety and meaningful interaction. Residents' rooms and shared areas are described as comfortable and clean, with practical conveniences like kitchenette setups and accessible bathrooms - elements that reinforce the "home" feeling families report and justify Kilpatrick's all-inclusive pricing in many cases.

    But the flip side cannot be ignored. A subset of reviews paints a picture of inconsistent management and uneven staff performance, sometimes paired with concerns about cleanliness and the pace of responsiveness. Some families describe experiences of rushed or impersonal interactions, while others allege restricted or miscommunicated resident rights and service expectations. Room sizes and configurations vary, with some memories of smaller, companion-style suites and shared spaces that may not fit every family's preference. And a few accounts raise financial questions, including how funds are managed or allocated, underscoring the importance of a careful, contract-backed understanding of what "all-inclusive" covers and when extra charges could appear.

    For families taking Kilpatrick seriously, a practical due-diligence plan makes sense. Schedule multiple shifts of tours, ideally during activity times, to observe how staff interact with residents and how quickly questions are answered. Speak with front-line caregivers, the nurse manager, and the admissions coordinator (noting who your primary contact is, and how consistently that person returns calls). Review the care plan for a loved one with memory loss, including how security and wandering are managed, how often care conferences occur, and how family updates are shared. Confirm pricing details, what is included in the all-inclusive rate, and whether Medicaid or other funding sources are accepted in your situation. If possible, request to see both the memory-care and assisted-living wings in action.

    In the end, Kilpatrick delivers a compelling combination of warmth, activity, and a home-like ambiance that many families find invaluable. It works best for seniors who want a lively social environment, reliable day-to-day support, and a facility that feels like a welcoming neighborhood. Families who prioritize stable leadership, consistent staffing levels, and transparent financial terms should weigh Kilpatrick against peers with stronger governance or clearer care metrics. The Pointe can be a strong match when due diligence confirms stable leadership, solid staffing coverage, and alignment on resident-rights and communication. For those who need that level of governance and predictability, it may be wise to broaden the search; for others, Angie and the team at Kilpatrick often turn a difficult placement into a genuine home.

    Features

    Housing

    • 6 resident community capacity 6 resident community capacity
    • 1-bedroom apartments 1-bedroom apartments1-bedroom apartments are important for seniors because they provide a sense of independence, privacy, and autonomy while still offering the necessary space for comfortable living. These apartments allow seniors to maintain their own personal space and lifestyle preferences in a supportive community setting.
    • Studio apartments Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Chicago Midway (11 miles away) Chicago Midway (11 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Pointe at Kilpatrick in Crestwood, IL is an assisted living community that offers comfortable studio apartments for seniors looking for a supportive and caring environment. Our community provides a range of amenities to ensure our residents' needs are met, including a dining room where nutritious meals are served, fully furnished apartments for convenience, and beautiful outdoor spaces for relaxation and enjoyment.

    We understand the importance of maintaining a clean and organized living space, which is why we offer housekeeping services to keep our residents' apartments tidy. To make the transition into our community as smooth as possible, we also provide move-in coordination services to assist with any logistics or arrangements.

    At The Pointe at Kilpatrick, the well-being of our residents is our priority. We offer assistance with daily activities such as bathing, dressing, and transfers to ensure that all individuals receive the support they need. Our staff coordinates with health care providers to ensure seamless communication and coordination of medical care.

    We understand that individuals may have specific dietary restrictions or requirements. Our community accommodates special dietary needs by offering diabetes diets and meal preparation services to cater to each resident's unique needs.

    In addition to providing essential care services, we also strive to create an engaging and fulfilling lifestyle for our residents. We offer scheduled daily activities to keep individuals socially active and mentally stimulated.

    Convenience is key at The Pointe at Kilpatrick. Our community is located near various amenities such as cafes, pharmacies, physicians' offices, restaurants, places of worship, hospitals, and transportation options. This ensures that residents have easy access to necessary services while enjoying their independence within our community.

    Overall, The Pointe at Kilpatrick in Crestwood, IL provides a warm and welcoming environment where seniors can thrive with personalized care services and a variety of amenities.

    Nearby Places of Interest

    Pharmacies

    • Walgreens (0.7 miles)
    • Walgreens (0.9 miles)
    • CVS Pharmacy (1.1 miles)
    • CVS Pharmacy (2 miles)
    • Walgreens (2.3 miles)
    • Walgreens (2.7 miles)
    • Walgreens (2.9 miles)

    Restaurants

    • The Brazen Head (0.9 miles)
    • Portillo's Hot Dogs (1.4 miles)
    • McDonald's (2.3 miles)
    • McDonald's (3.1 miles)
    • Cooper's Hawk Winery & Restaurant (3.6 miles)
    • Portillo's Hot Dogs (3.8 miles)
    • Brown's Chicken & Pasta (4 miles)

    Cafes

    • Starbucks (2 miles)
    • Starbucks (3.7 miles)
    • Eggheadz Cafe (4.3 miles)
    • Corner Bakery Cafe (5.8 miles)
    • Panera Bread (6 miles)
    • Starbucks (6.1 miles)
    • Panera Bread (6.6 miles)

    Hospitals

    • Ingalls Memorial (4.3 miles)
    • Palos Community Hospital (4.7 miles)
    • South Suburban Hospital (5 miles)
    • Advocate Christ Outpatient Pavilion (6 miles)
    • Advocate Children Hospital-Hope Pavilion (6.2 miles)
    • Little Company of Mary Hospital (6.5 miles)

    Physicians

    • Family Christian Health Center (4.4 miles)
    • United Pain Services (4.9 miles)
    • Advocate South Suburban Hospital: Smith Sharon C MD (5.1 miles)
    • Dr Uppuluri, Dr Patel, Dr Chavin Urology (5.5 miles)

    Places of Worship

    • Palos Islamic Center (4.8 miles)
    • Holy Name Of Mary Church (5.6 miles)
    • Beth Eden Baptist Church (5.7 miles)
    • Mosque Foundation (7.1 miles)

    Transportation

    • Metra - Morgan Park / 115th Street (4.9 miles)
    • Metra (5.3 miles)
    • Metra/Amtrak (6 miles)

    Theaters

    • Orland Park Cinema Orland Park, Il (6.7 miles)

    Frequently Asked Questions

    What floor plans and room types does The Pointe at Kilpatrick offer?
    Where is The Pointe at Kilpatrick?

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    Related Resources

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