Prestige Residential Eldercare

Pros

• The staff really care about the residents and take excellent care of them.
• Dominique goes above and beyond, showing a big heart and compassion for residents.
• Nancy, the director of nursing, is compassionate and consistently goes above and beyond for all residents.
• Leola, the administrator, is a dedicated leader who communicates well and makes time for families.
• The CNAs and nurses are warm, friendly, and patient with residents.
• Therapy services (physical, occupational, and speech) are excellent, and the dietitian is knowledgeable.
• The facility is clean and well run, with leadership that stays on top of things.
• Residents are treated with honesty, love, and professionalism, and it feels like family.

Cons

• The facility is not good for dementia patients, with one reviewer noting their mother was hospitalized for dehydration and malnutrition.
• They called the place the worst place on earth.
• They warned not to send anyone there, describing it as hell.
• The bathrooms were nasty, the plumbing outdated, there were bugs, and the food was awful.
• The building is old and in desperate need of upgrades, and the facility is severely understaffed.
• Some staff are not caring while others are; care is inconsistent.

Review

Aperion Care in Midlothian, Illinois elicits a strong, multi-faceted response from the families and residents who have experienced it. Across the board, many readers describe a place that may look dated on the outside but is powered by exceptionally devoted people inside. The care philosophy here often comes through most clearly in the stories of individual caregivers and leaders who go above and beyond to support residents and their families. While some reviews raise concerns about the building and staffing pressures, a large share of the reflections center on compassionate, hands-on attention from a team that feels like family to many of the people they serve.

The standout threads in these accounts are the performances of specific staff members who become the emotional core of the facility for families. Dominique, a CNA on the second shift, is repeatedly highlighted for her heart and commitment. One family member recalls that Dominique "sat with my dad and did everything in her power to make sure he ate and drank," offering continued updates and even promising to share how he did - then delivering on that promise. Review after review describes Dominique as someone who "goes above and beyond," with a "big heart" and genuine compassion for the residents. The sense that Dominique embodies the care ethos of the place is echoed by others who note that staff members truly "care about the residents" and work to reassure anxious family members that their loved ones are in good hands.

Leadership is another recurring theme, and several reviewers single out Nancy, the Director of Nursing, for her responsiveness and empathy. She is praised for giving residents multiple dining options, trying to engage a person with dementia to eat, and even taking the extra step of calling family members via FaceTime so they can see and talk to their loved one. The message is clear: behind the skilled hands of the nursing and caregiving staff, there is a leadership team that models compassion and accessibility. Leola, described as the administrator, also earns high marks for staying involved and returning calls - often "no matter what day or time it is." Her bedside manner with families and her insistence on customer service as a core priority appear to have left a substantial impression on many reviewers. Several remarks celebrate Leola as a great administrator who helps patients and families feel heard and supported, reinforcing the sense that the leadership at Aperion Midlothian takes its responsibilities seriously.

The care team's strengths extend beyond daily living to the realm of rehabilitation and clinical services. Reviewers describe physical, occupational, and speech therapy as excellent, with a knowledgeable dietitian and nurses and CNAs who are consistently warm and friendly. Food is repeatedly highlighted as a positive element, with many residents noting satisfying meals and opportunities to choose what they eat. The collaborative care model is praised by families who have watched multiple disciplines work together to support recovery and adaptation, especially for those navigating post-hospital recovery or dementia care. A recurring sentiment is that the staff treat residents as individuals with unique needs and preferences, rather than as a set of tasks to complete.

Beyond clinical care, the facility earns praise for its atmosphere and daily routines. Several reviewers mention that Aperion Midlothian is clean and well run, even if the building is a bit dated. Activities are a bright spot, with people enjoying sessions that include dancing, outdoor time for fresh air, and regular opportunities to socialize. One reviewer speaks to a sense of "family" among the staff and residents, highlighting how the team's warmth translates into everyday interactions. Another note emphasizes that staff work hard to ensure residents' needs are met and that family members feel included in the care plan. For many, the presence of consistent, caring staff and engaging activities creates a dignified, resident-centered environment that supports both physical well-being and emotional comfort.

Not all feedback, however, points to perfect conditions. A number of reviews caution prospective families about serious shortcomings, particularly in the context of dementia care and the facility's aging infrastructure. One unhappy reviewer states bluntly that "this place is not good for patients with dementia," citing dehydration and malnutrition in their mother as a reason to reconsider placement. The strongest negative voices describe kitchens, bathrooms, and plumbing as outdated, with some reports of bugs and unsatisfactory food quality. Another reviewer uses unequivocal language, calling the place "hell," urging people not to send loved ones there, and questioning the overall standard of care. In these accounts, concerns about understaffing and the strain on the workforce surface as root causes of distress for residents and families. The dichotomy is clear: for some, the people who work there redeem the facility through kindness and professional excellence; for others, systemic issues and aging infrastructure create a troubling gap between ideal care and actual experience.

Taken together, the collection of reviews paints a complex portrait: Aperion Care in Midlothian appears to be a place where compassionate, capable staff and strong leadership can make a profound, positive difference in residents' lives, especially for families seeking active involvement and responsive communication. Yet the same set of reviews does not overlook important challenges - the facility's aging building, questions about staffing levels, and concerns about dementia-specific care and overall safety. For families evaluating care options, these perspectives suggest that the decision may hinge on personal priorities: the value of a responsive, family-centered care team versus the reality of facility conditions and staffing realities.

In the end, Aperion Midlothian stands out for the human connections it can foster. When Dominique sits with a patient to encourage eating, when Nancy or Leola pick up the phone to reassure a concerned family, and when therapists coordinate a plan that supports recovery and dignity, the care experience can feel deeply personal and empowering. At the same time, there are warnings about quality and safety that deserve careful consideration. If you're weighing Aperion Midlothian as a potential home for a loved one, it may be wise to visit, speak directly with administrators like Leola and Nancy, observe the daily routines, and assess the facility's ability to meet dementia-related needs, all while weighing the invaluable benefits of a caregiving staff that many families say feels like an extended family.

This part of Midlothian, Illinois, offers a variety of amenities that cater to the needs of senior residents. With several pharmacies such as CVS and Walgreens located within a short distance, access to medications and health supplies is convenient. Additionally, there are numerous cafes like Starbucks and Eggheadz Cafe where seniors can socialize and enjoy a cup of coffee. The area also features a range of dining options including The Brazen Head and Cooper's Hawk Winery & Restaurant for those looking to dine out. For medical care, hospitals like Ingalls Memorial and South Suburban Hospital are nearby, along with various physicians' offices providing healthcare services. Public transportation options such as Metra stations are accessible for easy travel around the area. Places of worship like Holy Name Of Mary Church and Palos Islamic Center offer spiritual support, while parks like Maicach Park provide opportunities for outdoor recreation and relaxation. Overall, this part of Midlothian offers a well-rounded community for seniors seeking comfortable living options with convenient access to essential services and activities.

Pharmacies

• CVS Pharmacy (0.4 miles)
• Walgreens (1.5 miles)
• CVS Pharmacy (2 miles)
• Walgreens (2.2 miles)
• Walgreens (2.8 miles)
• Walgreens (3.2 miles)
• CVS Pharmacy (4.2 miles)

Cafes

• Starbucks (2.1 miles)
• Starbucks (4.6 miles)
• Starbucks (4.8 miles)
• Eggheadz Cafe (4.9 miles)
• Panera Bread (5.1 miles)
• Starbucks (5.5 miles)
• Starbucks (6.6 miles)

Restaurants

• The Brazen Head (2.1 miles)
• Portillo's Hot Dogs (2.5 miles)
• McDonald's (2.7 miles)
• McDonald's (3.7 miles)
• Dillingers Drive-In (3.8 miles)
• Cooper's Hawk Winery & Restaurant (4.6 miles)
• Firewater Saloon - Mount Greenwood (4.7 miles)

Hospitals

• Ingalls Memorial (2.8 miles)
• South Suburban Hospital (4 miles)
• Palos Community Hospital (6.2 miles)
• Advocate Christ Outpatient Pavilion (6.7 miles)
• Little Company of Mary Hospital (6.8 miles)
• Advocate Children Hospital-Hope Pavilion (7 miles)
• Franciscan St James Health (7 miles)

Physicians

• Family Christian Health Center (2.8 miles)
• United Pain Services (3.9 miles)
• Advocate South Suburban Hospital: Smith Sharon C MD (4.1 miles)
• Dr Uppuluri, Dr Patel, Dr Chavin Urology (4.3 miles)
• St James Medical Center Olympia Fields (7 miles)

Transportation

• Metra (3.9 miles)
• Metra - Morgan Park / 115th Street (4.6 miles)
• Metra/Amtrak (4.7 miles)
• Metra - 107th Street (7.2 miles)

Places of Worship

• Holy Name Of Mary Church (5.3 miles)
• Beth Eden Baptist Church (5.4 miles)
• Palos Islamic Center (6.3 miles)
• Christ Community Church (6.7 miles)

Parks

• Maicach Park (6.2 miles)