The Pointe at Kilpatrick

Pros

• The staff at The Pointe at Kilpatrick is very kind, caring, and attentive, having built strong relationships with the residents and their families.
• Residents enjoy a variety of activities that keep them engaged and promote a sense of community within the facility.
• The community is consistently praised for its cleanliness and well-maintained environment.
• Many families feel that the cost of services offered by The Pointe at Kilpatrick provides great value for the quality of care and amenities available.
• Residents express satisfaction with the food, noting its good quality and balanced options, even when individual preferences vary.
• The administrative team, including the Marketing Director, receives high praise for their thoroughness, support, and genuine commitment to assisting families throughout the transition process.
• Overall experiences at The Pointe have been positive, with many families recommending it as an excellent place for loved ones to live.

Cons

• The food hasn't been as good lately, with more processed options being served.
• There is a high turnover of nursing staff, leading to issues with medication management and care.
• Some residents have experienced rudeness from workers and a lack of professionalism among the staff.
• There are reports of missing cash items from residents' personal belongings.
• The apartments are described as small and boxy, which may not be suitable for everyone.
• Staff members do not wear name tags and have been noted to be defensive when approached with concerns.
• The main meal at lunchtime does not meet all residents' preferences, particularly regarding lighter dinner options.
• Communication about individual care scenarios in Memory Care seemed lacking during tours.

Review

The Pointe at Kilpatrick is a senior living community that has garnered a wide range of opinions from families and residents, reflecting both the strengths and areas for improvement within the facility. Overall, many families appreciate the abundance of activities available to residents, highlighting how these opportunities for engagement help keep their loved ones active and happy. The staff's attentiveness and genuine care are frequently praised as well, with numerous comments noting that the employees take the time to understand each individual's abilities and interests. This personalized approach creates a warm atmosphere where residents feel valued and understood, contributing significantly to family members' peace of mind.

One of the standout features mentioned by several reviewers is the cleanliness and upkeep of The Pointe at Kilpatrick. Families have expressed satisfaction with how well-maintained the community is, creating an inviting environment for both residents and visitors. Additionally, many reviews highlight the quality of meals served. Although some residents have recently voiced concerns about an increase in processed food options, there are still numerous accounts praising the balanced meals offered on a daily basis. Many families noted that their loved ones are generally healthy and happy due in part to the nutritious food provided.

Despite many positive aspects, there have been reports regarding inconsistent experiences with nursing staff efficiency. Some reviews indicate issues related to medication management, pointing out instances where residents did not receive medications as prescribed or faced delays in receiving care. High turnover rates among certified nursing assistants (CNAs) further compound this issue, leading to worries about continuity of care for those requiring strict medical oversight. While there are indications that many staff members genuinely care about resident health and well-being, these reports suggest that improvements in staffing consistency could enhance overall service quality.

The transition process into The Pointe at Kilpatrick appears to be another point of emphasis in various testimonials. Family members often reflect positively on the admission experience—particularly noting helpful marketing directors who provide thorough tours without any pressure tactics commonly found elsewhere. Such positive interactions seem to build trust right from initial contact with potential residents and their families. Many families express gratitude toward specific staff who went above and beyond during their search for appropriate housing.

While most families overall express satisfaction with The Pointe’s environment—a mix of cheerful communal spaces filled with light—they also recognize that apartment sizes can feel "boxy" or cramped for some residents’ needs. Nonetheless, they often feel secure knowing that their loved ones live within such a supportive setting characterized by ongoing social interaction amongst peers through varied activities like bingo or pokeno nights.

Finally, despite some criticisms relating specifically to food variety or nursing staff turnover rates, much sentiment conveys a sense of belonging felt by current residents at The Pointe at Kilpatrick—many citing newfound friendships formed within this community as one of its biggest advantages.To sum up, while addressing certain operational challenges may be necessary moving forward—the strong foundation established through dedicated staff efforts combined with an array of engaging activities seems poised to make it an attractive option for prospective residents seeking not just housing but a vibrant senior lifestyle experience.

Located in Crestwood, Illinois, this area offers convenient access to essential amenities for seniors. With multiple pharmacies within a few miles, including Walgreens and CVS, residents can easily access their medications. There are also a variety of dining options nearby, such as The Brazen Head and Portillo's Hot Dogs, providing choices for different tastes. For medical needs, hospitals like Ingalls Memorial and Palos Community Hospital are within a short distance. Additionally, there are places of worship for spiritual nourishment and transportation options like Metra stations for easy travel. Overall, this part of Crestwood provides a well-rounded environment with everything seniors may need within reach.

Pharmacies

• Walgreens (0.7 miles)
• Walgreens (0.9 miles)
• CVS Pharmacy (1.1 miles)
• CVS Pharmacy (2 miles)
• Walgreens (2.3 miles)
• Walgreens (2.7 miles)
• Walgreens (2.9 miles)

Restaurants

• The Brazen Head (0.9 miles)
• Portillo's Hot Dogs (1.4 miles)
• McDonald's (2.3 miles)
• McDonald's (3.1 miles)
• Cooper's Hawk Winery & Restaurant (3.6 miles)
• Portillo's Hot Dogs (3.8 miles)
• Brown's Chicken & Pasta (4 miles)

Cafes

• Starbucks (2 miles)
• Starbucks (3.7 miles)
• Eggheadz Cafe (4.3 miles)
• Corner Bakery Cafe (5.8 miles)
• Panera Bread (6 miles)
• Starbucks (6.1 miles)
• Panera Bread (6.6 miles)

Hospitals

• Ingalls Memorial (4.3 miles)
• Palos Community Hospital (4.7 miles)
• South Suburban Hospital (5 miles)
• Advocate Christ Outpatient Pavilion (6 miles)
• Advocate Children Hospital-Hope Pavilion (6.2 miles)
• Little Company of Mary Hospital (6.5 miles)

Physicians

• Family Christian Health Center (4.4 miles)
• United Pain Services (4.9 miles)
• Advocate South Suburban Hospital: Smith Sharon C MD (5.1 miles)
• Dr Uppuluri, Dr Patel, Dr Chavin Urology (5.5 miles)

Places of Worship

• Palos Islamic Center (4.8 miles)
• Holy Name Of Mary Church (5.6 miles)
• Beth Eden Baptist Church (5.7 miles)
• Mosque Foundation (7.1 miles)

Transportation

• Metra - Morgan Park / 115th Street (4.9 miles)
• Metra (5.3 miles)
• Metra/Amtrak (6 miles)

Theaters

• Orland Park Cinema Orland Park, Il (6.7 miles)