Charter Senior Living of Hazel Crest

Pros

• The staff at Charter Senior Living of Hazel Crest is friendly, caring, and attentive to the residents' needs, creating a supportive environment for both residents and their families.
• Families appreciate the strong communication from the facility, which helps them feel informed and involved in their loved ones' care.
• Residents enjoy a variety of activities that keep them engaged and active within the community, fostering socialization among peers.
• The cleanliness of the facility is consistently praised, with many noting that the rooms and common areas are well-maintained.
• Meals prepared on-site receive positive feedback from both residents and family members, contributing to overall satisfaction with the dining experience.
• The facility offers excellent amenities, including outdoor spaces, a salon, and opportunities for excursions, enhancing the quality of life for residents.
• Many families express gratitude for the compassionate care provided during difficult times, such as hospice situations, reflecting the staff's dedication to ensuring comfort and dignity for residents.

Cons

• The food menu could have used better selections, indicating dissatisfaction with meal options.
• Some residents had to share bathrooms, which was not ideal for their comfort and privacy.
• There were concerns about high staff turnover and a lack of push to include more activities for the residents.
• One family found it difficult to visit due to the facility's distance from their home in Chicago, making access challenging.
• Although the facility was generally well-received, not everything met the expectations set during the initial tour.

Review

Charter Senior Living of Hazel Crest has garnered a myriad of reviews that collectively paint a picture of a facility dedicated to creating an engaging, caring, and supportive environment for its residents. Families have expressed profound appreciation for the relationships nurtured between staff and residents. Many reviewers noted how helpful this relationship was during challenging transitions, particularly highlighting the attentive nature of the staff as they navigated difficult emotional waters following the loss of loved ones.

Several families praised the facility’s cleanliness and overall organization. They described Charter as not just a living space but rather a community where everyone knows each other’s names and supports one another. Reviewers emphasized that family members felt respected and informed about their loved ones’ care processes, thanks to effective communication from the management team. The Director’s openness and genuine concern for both residents and staff were frequently highlighted, adding to the overall positive sentiment about whom families could trust with their loved ones' well-being.

While many aspects received glowing reviews, there were some constructive critiques regarding food service selections. Although several residents enjoyed their meals and appreciated options like onsite cooking, there's consensus among some family members that improvements could be made in menu offerings to enhance dining experiences further. This point did not overshadow the otherwise exceedingly positive feedback regarding cleanliness and care; residents generally felt comfortable in their environments.

The recreational aspect of life at Charter was also prominent in numerous testimonials. Engaging activities such as movie outings, ice cream trips, bingo games, music sessions, and various interactive opportunities were cited as key components in enriching seniors' lives within the community setting. Reviewers appreciated how these activities prevented isolation among residents by promoting interaction with others within similar circumstances—an essential factor in maintaining mental stimulation and camaraderie among elderly individuals with cognitive challenges.

Additionally, families felt comforted knowing that their loved ones had access to amenities such as physical therapy services onsite, salons for grooming needs, courtyards for outdoor enjoyment, along with communal areas like libraries designed to foster social engagement. These features contributed significantly to making visitors feel more secure when leaving their family members at Charter Senior Living—a major consideration when choosing senior living facilities.

However, despite all these accolades praising Charter's approach to memory care and supportive services offered to residents, there were noted concerns regarding staffing turnover rates which led some families feeling uncertain about consistent care levels over time. While many experienced exceptional service from dedicated caregivers who prioritized individual needs—including those affected by memory issues—these instances seemed less frequent amid claims of insufficient activities provided by staff members due to higher-than-expected turnover rates.

In conclusion, Charter Senior Living of Hazel Crest appears committed to providing quality care characterized by compassion amidst its challenges around operational consistency seen through staffing dynamics or meal options offered daily across multiple interviews conducted throughout this review process. It stands out as a facility where both staff engagement with clients coupled alongside ample recreational opportunities create an inviting atmosphere suitable for many residing here while also reinforcing community bonds forged amongst peers experiencing life's later stages together harmoniously despite facing personal struggles simultaneously every day they share with one another inside these walls built upon love support trust respect dignity—and hopefulness looking forward toward brighter tomorrows ahead!

This part of Hazel Crest, Illinois offers a convenient and accessible location with a variety of amenities nearby. There are several pharmacies within a short distance, making it easy to access necessary medications and healthcare services. Additionally, there are multiple physicians' offices and hospitals in the area, providing ample medical care options. As for dining options, there are a variety of restaurants and cafes to choose from, offering diverse culinary experiences. The neighborhood also features parks for outdoor recreation and places of worship for spiritual fulfillment. Overall, this area provides a mix of essential services and recreational opportunities that would be beneficial for seniors looking to relocate to Hazel Crest.

Pharmacies

• Walgreens (0.3 miles)
• CVS Pharmacy (1.1 miles)
• Walgreens (1.2 miles)
• Walgreens (2.1 miles)
• Walgreens (3.3 miles)
• CVS Pharmacy (3.4 miles)
• Walgreens (3.6 miles)

Physicians

• Advocate South Suburban Hospital: Smith Sharon C MD (0.8 miles)
• United Pain Services (1 miles)
• Dr Uppuluri, Dr Patel, Dr Chavin Urology (1.5 miles)
• St James Medical Center Olympia Fields (2.4 miles)
• Family Christian Health Center (4.4 miles)
• Aunt Martha's Health Care (5.1 miles)
• MidAmerica Orthopaedics (7.1 miles)

Hospitals

• South Suburban Hospital (0.9 miles)
• Franciscan St James Health (2.3 miles)
• Elisabeth Ludeman Center (4.1 miles)
• Ingalls Memorial (4.3 miles)
• Franciscan Health (4.9 miles)
• Franciscan Health Chicago Heights (4.9 miles)
• Ingalls Family Care Center (7.9 miles)

Restaurants

• Flossmoor Station Restaurant & Brewery (1.7 miles)
• Buona (1.9 miles)
• Cilantro Cocina Mexicana (2.2 miles)
• Culver's (3.3 miles)
• McDonald's (3.5 miles)
• White Castle (3.6 miles)
• Portillo's Hot Dogs (3.7 miles)

Cafes

• Starbucks (1.9 miles)
• Starbucks (2 miles)
• Starbucks (3.6 miles)
• Starbucks (3.7 miles)
• Starbucks (3.7 miles)
• Panera Bread (3.7 miles)
• Panera Bread (3.7 miles)

Transportation

• Metra/Amtrak (2 miles)
• Metra (2.9 miles)
• Metra (6.8 miles)

Parks

• Arbor Park (5.3 miles)
• Maicach Park (6.4 miles)

Places of Worship

• Christ Community Church (6.4 miles)
• Good Shepherd Lutheran Church (8.2 miles)

Theaters

• Emagine Frankfort (7.6 miles)
• Orland Park Cinema Orland Park, Il (8 miles)