Citadel Estates-Hazel Crest

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  • Interior

    Cozy indoor patio area with seating and decorative elements.
  • Outdoors

    A group of seniors gardening together in a community garden.
  • Decor

    A cozy bedroom with warm lighting, featuring a bed with floral bedding, decorative wall art, and a wooden dresser.
  • Building

    A building with an American flag in front, surrounded by trees under a clear blue sky.
  • Bedroom

    A cozy bedroom with a single bed, nightstand, and warm lighting.
  • Landscaping

    A healthcare facility sign near a stop sign, surrounded by well-maintained landscaping.
  • Plant

    A red door next to a small table with a plant, and a wall-mounted bulletin board.

Citadel Estates-Hazel Crest

3701 West 183rd Street, Hazel Crest, IL 60429

For more information about senior living options: (844) 490-3973

4.2 from 22 reviews
5 stars
14
4 stars
4
3 stars
1
2 stars
0
1 stars
3

Memory Care

Citadel Estates-Hazel Crest Costs & Pricing

At Citadel Estates-Hazel Crest, the monthly cost for a studio apartment stands at $5,250, which is notably higher than both the average for Cook County ($3,762) and the broader state of Illinois ($4,028). This pricing reflects not only the quality of services and amenities provided but also the unique market position of Citadel Estates-Hazel Crest within its local context. While it may appear premium compared to surrounding options, many residents find that the enhanced living experience justifies the investment. Prospective residents should consider this alongside their personal needs and preferences when evaluating housing options in the area.

Floor plansCitadel Estates-Hazel CrestCook CountyIllinois
Studio$5,250$3,762$4,028

Overall Review of Citadel Estates-Hazel Crest

Pros

  • pro The staff at Arden Courts of Hazel Crest is friendly, professional, and genuinely cares about the residents and their families.
  • pro Residents appreciate the cleanliness and pleasant atmosphere of the facility.
  • pro Individualized care is a priority, with staff working to find what works best for each resident.
  • pro Caregivers provide exceptional attention and support during the transition process for new residents.
  • pro The facility offers a variety of engaging activities for residents, enhancing their experience.
  • pro Management is approachable and provides helpful assistance to families during the move-in process.
  • pro Families feel confident that their loved ones are receiving the necessary care and support.
  • pro The community fosters a welcoming environment that makes both residents and their families feel at home.

Cons

  • pro The food is reportedly awful, with residents expressing dissatisfaction about its selection, appearance, and taste.
  • pro The facility does not comply with state regulations, lacking the proper care and staff for nursing home residents.
  • pro There is no Director of Nursing or nurses on staff, and there are very few certified nursing assistants (CNAs) available.
  • pro The building's maintenance is disappointing given the rates residents pay.
  • pro Communication among administration is described as poor.
  • pro One family expressed extreme dissatisfaction with the care provided to their loved one and noted a lack of response from management after complaints were made.
  • pro Some families felt that the facility could be clearer about what services they provide, particularly regarding full-time care for residents with more advanced needs.

Review

A Comprehensive Review of Arden Courts of Hazel Crest

Arden Courts of Hazel Crest presents itself as a facility dedicated to providing a secure and safe environment for its residents, emphasizing accessibility from various locations. With a commitment to adhering strictly to medication protocols, the staff demonstrates a genuine understanding of each resident's individual needs and collaborates with families to accommodate them effectively. The administrative team, characterized by their knowledgeable and friendly demeanor, is often noted for being accessible and competent in their roles.

However, while many reviews praise the atmosphere and staff interactions at Arden Courts, there is a notable discrepancy concerning the dining experience. A significant number of residents have expressed disappointment regarding the quality of food served. Complaints highlight issues related to selection, taste, appearance, and overall presentation—describing meals as overcooked and unappetizing. This dissatisfaction has led some residents to resort to requesting simple alternatives like peanut butter and jelly instead of regular meals. Food quality remains an important aspect that the facility must address if they wish to improve resident satisfaction.

Another point of concern raised by multiple reviewers is staffing levels and qualifications. Several complaints assert that Arden Courts does not comply with state regulations regarding adequate care for nursing home residents. Issues cited include the absence of a Director of Nursing, few certified nursing assistants (CNAs), and an apparent lack of knowledgeable caregivers. This deficiency in staffing does not align with the standards expected within such facilities, raising questions about the level of care provided to vulnerable populations requiring close supervision and assistance.

In stark contrast to these criticisms are numerous positive testimonials highlighting the exceptional staff at Arden Courts who seem genuinely invested in both patient welfare and family relationships. Residents consistently describe the staff as friendly, professional, attentive, and compassionate—a crucial element in creating an environment where individuals feel comfortable receiving care. Cleanliness is also frequently praised; many consider it one of the primary reasons for choosing this facility over others they had visited beforehand.

The individualized approach towards care was frequently commended in glowing reviews which emphasize how well-staffed members cater to unique resident needs—a vital consideration given that many residents are living with dementia or Alzheimer’s Disease. One reviewer shared their positive experience noting how their loved one enjoyed participating in activities offered at the facility while experiencing less anxiety-related issues compared to before moving in. Such holistic care appears central to Arden Courts' ethos as families noted improvements in overall well-being among their loved ones since admission.

Despite some shortcomings highlighted by dissatisfied former residents regarding communication within administration or management responsiveness after filing complaints—as seen through personal anecdotes—many families remain optimistic about their choice concerning Arden Courts. Instances were recounted where administrators went above and beyond during move-in processes or transition periods; this shows potential strength in community building within the facility's culture.

Ultimately, it seems that while flaws exist—particularly around food quality and staffing adequacy—the commitment displayed by staff members alongside targeted specialized support tailored towards dementia patients creates an appealing atmosphere deemed favorable by most clients’ families at Arden Courts of Hazel Crest. However, addressing operational shortcomings should be prioritized so that all areas can reach similar standards set forth by its commendable workforce; doing so would make it an even more desirable option for those seeking care solutions for loved ones needing attention beyond typical residential settings.

Features

Types of Care

  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Pets

  • Cats allowed Cats allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
  • Dogs allowed Dogs allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.

Amenities

  • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Bath tubs Bath tubsBath tubs are important for seniors because they provide a safe and relaxing way to bathe, helping to prevent slips and falls while promoting independence and overall well-being.
  • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
  • Devotional services on-site Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Outdoor common areas Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
  • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
  • Wheelchair accessible showers Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.

Transportation

  • Chicago Midway (16 miles away) Chicago Midway (16 miles away)

Care Services

  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • Incontinence care Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.

Dining

  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.

Activities

  • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Devotional activities on-site Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.

Description

Citadel Estates-Hazel Crest is an assisted living community located in the charming town of Hazel Crest, Illinois. Our community offers a wide range of amenities and care services to ensure that our residents live a comfortable and fulfilling life.

Residents can enjoy various activities right within our premises, such as engaging in recreational activities and participating in devotional services. Our indoor and outdoor common areas provide ample space for socializing and enjoying the fresh air.

For those who need assistance with personal care, we offer services such as bathing and medication management. We also provide specialized care for diabetics and individuals with incontinence needs. Our dedicated staff is trained to ensure the well-being and safety of all residents.

Citadel Estates-Hazel Crest is conveniently located near various amenities including cafes, pharmacies, physicians' offices, restaurants, transportation options, and hospitals. This ensures easy access to essential services for our residents.

With our exceptional amenities, caring staff, and convenient location, Citadel Estates-Hazel Crest provides a warm and welcoming environment where seniors can thrive.

Nearby Places of Interest

Located in the charming town of Hazel Crest, Illinois, this area offers a variety of amenities that cater to seniors looking for convenience and comfort. With multiple pharmacies like Walgreens and CVS nearby, residents have easy access to their medication needs. Several physicians' offices, including Advocate South Suburban Hospital and United Pain Services, provide quality healthcare services close to home. Additionally, there are several hospitals in the vicinity such as South Suburban Hospital and Franciscan St James Health for more specialized medical care. For leisure and dining options, residents can enjoy a variety of restaurants like Flossmoor Station Restaurant & Brewery, cafes such as Starbucks, and entertainment venues like Emagine Frankfort theater. With parks like Arbor Park for outdoor recreation and places of worship like Christ Community Church for spiritual fulfillment, this area offers a well-rounded community ideal for senior living.

Pharmacies

  • Walgreens (0.3 miles)
  • CVS Pharmacy (1.1 miles)
  • Walgreens (1.2 miles)
  • Walgreens (2.1 miles)
  • Walgreens (3.3 miles)
  • CVS Pharmacy (3.4 miles)
  • Walgreens (3.6 miles)

Physicians

  • Advocate South Suburban Hospital: Smith Sharon C MD (0.8 miles)
  • United Pain Services (1 miles)
  • Dr Uppuluri, Dr Patel, Dr Chavin Urology (1.5 miles)
  • St James Medical Center Olympia Fields (2.4 miles)
  • Family Christian Health Center (4.4 miles)
  • Aunt Martha's Health Care (5.1 miles)
  • MidAmerica Orthopaedics (7.1 miles)

Hospitals

  • South Suburban Hospital (0.9 miles)
  • Franciscan St James Health (2.3 miles)
  • Elisabeth Ludeman Center (4.1 miles)
  • Ingalls Memorial (4.3 miles)
  • Franciscan Health (4.9 miles)
  • Franciscan Health Chicago Heights (4.9 miles)
  • Ingalls Family Care Center (7.9 miles)

Restaurants

  • Flossmoor Station Restaurant & Brewery (1.7 miles)
  • Buona (1.9 miles)
  • Cilantro Cocina Mexicana (2.2 miles)
  • Culver's (3.3 miles)
  • McDonald's (3.5 miles)
  • White Castle (3.6 miles)
  • Portillo's Hot Dogs (3.7 miles)

Cafes

  • Starbucks (1.9 miles)
  • Starbucks (2 miles)
  • Starbucks (3.6 miles)
  • Starbucks (3.7 miles)
  • Starbucks (3.7 miles)
  • Panera Bread (3.7 miles)
  • Panera Bread (3.7 miles)

Transportation

  • Metra/Amtrak (2 miles)
  • Metra (2.9 miles)
  • Metra (6.8 miles)

Parks

  • Arbor Park (5.3 miles)
  • Maicach Park (6.4 miles)

Places of Worship

  • Christ Community Church (6.4 miles)
  • Good Shepherd Lutheran Church (8.2 miles)

Theaters

  • Emagine Frankfort (7.6 miles)
  • Orland Park Cinema Orland Park, Il (8 miles)

Frequently Asked Questions

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Related Resources

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    Reminiscence therapy is a structured method for older adults, especially those with dementia, to share life stories using prompts and sensory cues, fostering emotional well-being, social engagement, and self-identity. It aims to improve quality of life by enhancing interpersonal connections and cognitive stimulation while requiring careful facilitation to avoid distressing memories.

  • dementia hallucinationsDementia-Related Hallucinations: Causes, Experiences, and Practical Approaches

    Dementia, particularly Lewy body dementia, often involves hallucinations that can significantly distress both patients and caregivers due to disruptions in sensory processing and neurotransmitter imbalances. Effective management includes compassionate communication, environmental adjustments, and a multidisciplinary approach to care while addressing the emotional needs of caregivers.

  • alzheimer's factsIlluminating Insights About Alzheimer's Disease: Ten Crucial Realities

    Alzheimer’s disease is a progressive neurological disorder that significantly impacts memory and cognitive functions, accounting for 60-80% of dementia cases, with early diagnosis being crucial yet challenging. It involves brain changes like beta-amyloid plaques and tau tangles, influenced by genetic and lifestyle factors, and while there is no cure, symptom management and support for caregivers are essential.