Citadel Estates-Hazel Crest
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3701 West 183rd Street, Hazel Crest, IL 60429
For more information about senior living options: (844) 490-3973
At Citadel Estates-Hazel Crest, the monthly cost for a studio apartment stands at $5,250, which is notably higher than both the average for Cook County ($3,762) and the broader state of Illinois ($4,028). This pricing reflects not only the quality of services and amenities provided but also the unique market position of Citadel Estates-Hazel Crest within its local context. While it may appear premium compared to surrounding options, many residents find that the enhanced living experience justifies the investment. Prospective residents should consider this alongside their personal needs and preferences when evaluating housing options in the area.
| Floor plans | Citadel Estates-Hazel Crest | Cook County | Illinois |
|---|---|---|---|
| Studio | $5,250 | $3,762 | $4,028 |
What level of care are you interested in?
Assisted Living
Memory Care
Independent Living
Skilled Nursing Facility
Continuing Care Retirement Community (CCRC)CCRC
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The staff at Charter Senior Living of Hazel Crest are warm, attentive, and professional. The facility is clean, orderly, and free of odors. Residents are engaged in a variety of activities and are well groomed. Families feel informed and supported regarding their loved one's care. The atmosphere is warm, home-like, and secure. The leadership and caregivers are knowledgeable, responsive, and caring. The care is described as high-quality, compassionate, and trustworthy. Arden Courts of Hazel Crest is friendly, individualized in dementia care, and maintains a home-like environment. Families would highly recommend Charter Senior Living for their loved ones.
The reviewer states Charter Senior Living of Hazel Crest does not provide quality care. The facility is described as neglectful, with residents often wet and care staff not addressing concerns. The carpet and common areas are unclean and smell of urine, indicating poor maintenance and staffing. The building is described as being out of compliance with state regulations, lacking a Director of Nursing and sufficient nursing staff. One reviewer calls the place very nasty and warns others not to bring their loved ones there. There is a note of chronic understaffing and inadequate caregiving, with as many as one caregiver for many residents and delays in basic care like showers.Citadel Estates-Hazel Crest is best suited for families that need skilled nursing care with active rehabilitation and a strong emphasis on transparent, ongoing communication with loved ones. The community's campus arrangement - several one-story, connected buildings - fosters a home-like feel while delivering medical supervision and day-to-day care that many families rely on after a hospitalization or during convalescence. The consistently noted cleanliness, safety, and orderly environments set a practical backdrop for residents who require routine medical monitoring, assistance with daily activities, and opportunities to participate in structured activities. In short, this is a solid fit for seniors who need professional care but still benefit from a warm, personable setting.
Certain families may want to consider alternatives if their needs lean more toward assisted living without ongoing skilled nursing, or toward dementia-focused care with heightened memory-care programming. A number of reviews emphasize that Citadel Estates serves as a skilled nursing facility rather than a traditional assisted living community, which matters for anyone seeking lighter, non-medical support. For dementia-specific care, facilities dedicated to memory care - where staff are trained and equipped to handle challenging behaviors and cognitive decline on a day-to-day basis - may deliver a better fit. Financial considerations also push some families toward other options if Medicaid or lower-cost models are a primary requirement, or if they prioritize memory-care environments with specialized curricula.
The primary strengths cited by families include attentive, warmth-forward staff, reliable medication protocols, and a responsive leadership presence. Reported positives range from the nursing team's consistency and thoroughness to the facility's cleanliness, lack of odors, and engaging activities that keep residents socially and physically active. Families repeatedly highlight timely updates about care decisions, and out-of-state relatives appreciate being kept in the loop about changes in health status. The environment is described as secure and well maintained, with administrators and front-line staff who strive to meet individual needs and preferences, which can translate into calmer days for residents and reassurance for families.
Yet, the picture is not uniformly rosy. A minority of reviews voice serious concerns about care quality, medication management, and managerial responsiveness, including instances where family members felt change in condition or treatment was not adequately communicated or investigated. These critiques underscore the reality that, in any large skilled-nursing operation, fluctuations in staffing, shift-to-shift communication, and adherence to care plans can occur. A few reviewers also flag gaps that merit closer scrutiny - whether in medication reconciliation, bedside care, or timely escalation of issues - reminding prospective families that even highly regarded facilities must be evaluated against specific care needs and expectations. The 4.5 rating from 111 reviews reflects strong overall performance, but the presence of significant negative feedback means diligence is essential.
For families weighing the decision, Citadel Estates-Hazel Crest offers a robust foundation: a clean, secure, and engaging environment with a nursing-centric operation and a culture of family communication that many find reassuring. The key to success lies in aligning expectations with the facility's strengths while wrapping the search with targeted checks. Prospective residents should request a face-to-face meeting with the DON and the attending nurses, observe a shift-change handoff, and review prior care plans and medication management practices. Ask specific questions about rehabilitation timelines, daily schedules, and how personal preferences - such as mealtimes, grooming, and activities - are integrated into routine care. If dementia-focused, memory-care needs are paramount, a dedicated memory-care community may outperform Citadel in specialized programming.
Ultimately, Citadel Estates-Hazel Crest stands as a practical, experienced choice for families prioritizing professional nursing oversight, a welcoming atmosphere, and dependable communication. It is not the singular best option for every senior - alternatives like dementia-dedicated Arden Courts or other assisted-living-oriented communities may fit differently depending on needs, finances, and the priority placed on memory-care specialization or cost containment. For the right candidate - a resident who benefits from consistent nursing attention, structured activities, and a transparent, family-centered approach - Citadel Estates-Hazel Crest can deliver peace of mind and steady, compassionate care with clear advantages that offset the notable concerns raised in a minority of reviews.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Cats allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
Dogs allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Bath tubsBath tubs are important for seniors because they provide a safe and relaxing way to bathe, helping to prevent slips and falls while promoting independence and overall well-being.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
Chicago Midway (16 miles away)
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.Citadel Estates-Hazel Crest is an assisted living community located in the charming town of Hazel Crest, Illinois. Our community offers a wide range of amenities and care services to ensure that our residents live a comfortable and fulfilling life.
Residents can enjoy various activities right within our premises, such as engaging in recreational activities and participating in devotional services. Our indoor and outdoor common areas provide ample space for socializing and enjoying the fresh air.
For those who need assistance with personal care, we offer services such as bathing and medication management. We also provide specialized care for diabetics and individuals with incontinence needs. Our dedicated staff is trained to ensure the well-being and safety of all residents.
Citadel Estates-Hazel Crest is conveniently located near various amenities including cafes, pharmacies, physicians' offices, restaurants, transportation options, and hospitals. This ensures easy access to essential services for our residents.
With our exceptional amenities, caring staff, and convenient location, Citadel Estates-Hazel Crest provides a warm and welcoming environment where seniors can thrive.
Located in the charming town of Hazel Crest, Illinois, this area offers a variety of amenities that cater to seniors looking for convenience and comfort. With multiple pharmacies like Walgreens and CVS nearby, residents have easy access to their medication needs. Several physicians' offices, including Advocate South Suburban Hospital and United Pain Services, provide quality healthcare services close to home. Additionally, there are several hospitals in the vicinity such as South Suburban Hospital and Franciscan St James Health for more specialized medical care. For leisure and dining options, residents can enjoy a variety of restaurants like Flossmoor Station Restaurant & Brewery, cafes such as Starbucks, and entertainment venues like Emagine Frankfort theater. With parks like Arbor Park for outdoor recreation and places of worship like Christ Community Church for spiritual fulfillment, this area offers a well-rounded community ideal for senior living.
At Citadel Estates-Hazel Crest, the monthly cost for a studio apartment stands at $5,250, which is notably higher than both the average for Cook County ($3,762) and the broader state of Illinois ($4,028). This pricing reflects not only the quality of services and amenities provided but also the unique market position of Citadel Estates-Hazel Crest within its local context. While it may appear premium compared to surrounding options, many residents find that the enhanced living experience justifies the investment. Prospective residents should consider this alongside their personal needs and preferences when evaluating housing options in the area.
Citadel Estates-Hazel Crest is located at 3701 West 183rd Street, Hazel Crest, IL 60429 in Cook County, Illinois
Citadel Estates-Hazel Crest offers tailored medication management to ensure that residents receive the correct medications at the appropriate times, reducing the risk of confusion and missed doses, which is crucial for those with cognitive impairments. This systematic approach not only enhances adherence but also contributes to overall well-being by stabilizing mood and mitigating symptoms associated with dementia and Alzheimer's disease. Additionally, incontinence care is handled with dignity and sensitivity, allowing residents to maintain their comfort and self-esteem while minimizing distress related to accidents. This comprehensive support fosters a secure environment that encourages independence and promotes residents' quality of life, ultimately addressing both physical health needs and emotional well-being.
Yes, Citadel Estates-Hazel Crest allows both dogs and cats.
Citadel Estates-Hazel Crest on seniors.fyi includes 8 photos including images showing bedroom, decor, outdoors, interior, entrance, plant, landscaping, gardening, and more.
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