Pine Crest Health Care in Hazel Crest, IL
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3300 West 175Th Street, Hazel Crest, IL 60429
For more information about senior living options: (844) 490-3973
Pine Crest Health Care offers competitive pricing for its services relative to both Cook County and the broader state of Illinois. For a semi-private room, Pine Crest's monthly rate stands at $4,219, which is notably lower than the county average of $5,192 and slightly below the state average of $5,146. When it comes to private rooms, Pine Crest charges $5,062, aligning closely with the county's rate of $5,168 while remaining slightly above the state's average of $5,049. Additionally, their studio option is priced at $5,484 - a figure that exceeds both Cook County's rate of $3,762 and Illinois' state average of $4,028. Overall, Pine Crest Health Care provides a range of accommodation options that strike a balance between quality care and cost-effectiveness in comparison to regional benchmarks.
| Floor plans | Pine Crest Health Care | Cook County | Illinois |
|---|---|---|---|
| Semi-Private | $4,219 | $5,192 | $5,146 |
| Private | $5,062 | $5,168 | $5,049 |
| Studio | $5,484 | $3,762 | $4,028 |
The staff are kind and empathetic toward residents. The administration team does a great job caring for residents and their families. The wound care unit is very good, with strong support nurses, and CNAs are well trained. Pine Crest is improving; the building is older but clean, safe, and functional for wheelchairs. The facility's appearance is much better than other rehabilitation facilities. The new administration genuinely cares about the residents. The administrator is amazing and cares deeply for the residents. The facility comes recommended for quality care and dedicated staff.
The facility is dirty and stinks of urine and mold; filth is everywhere. There are not enough CNAs for the number of residents; staff are overworked and the work is back-breaking. The building is old, dirty, and visibly in disrepair (broken lights, dirty windows, worn curtains). Residents are left in soiled conditions for hours, with nurses and CNAs neglecting basic care. Staff are described as rude, unprofessional, and disrespectful; they yell at residents and ignore rounds. The administration and HR are accused of theft, favoritism, cover-ups, and unfair discharges; the place should be shut down. Supplies are routinely missing or insufficient (diapers, linens, wipes; sanitizer empty; no water for handwashing). The atmosphere is unsafe and unclean, with smells of smoke and filth; the building could be a fire risk. Families report a lack of empathy or communication; belongings are lost or left in unmarked bags. Residents suffer preventable harm (bedsores, infections) due to neglect and poor care. Some reviewers call the facility a dump and warn others not to place loved ones there.Pine Crest Health Care is best-suited for families facing limited options in Hazel Crest who can stay actively engaged in care decisions and oversee day-to-day needs. The ideal resident would be someone with moderate care requirements who does not demand constant, high-intensity medical intervention, and who can tolerate an aging building while relying on a core of staff who respond when it matters most. This is not a first-choice facility; the repeated concerns about cleanliness, staffing gaps, and governance compel a cautious approach. Families should plan to advocate relentlessly for every element of daily care, from personal assistance to dignity-preserving routines.
Those evaluating alternatives should consider facilities with stronger and more reliable staffing, consistently clean environments, and transparent leadership. If a loved one requires frequent assistance, rapid response, dependable housekeeping, and a respectful discharge process, Pine Crest often falls short. Reviewers consistently flag smells, dirty rooms, missing supplies, and a culture where lapses can occur and turnover is high. For families prioritizing steady communication and accountable management, other options are likely to deliver a calmer, safer experience with fewer red flags.
On the upside, there are recognizable pockets of competence. Several families highlight admissions staff who go above and beyond, while the wound care unit earns genuine praise for clinical support. Some caregivers - nurses and CNAs who show up consistently - treat residents with kindness, and the facility's aging structure is described as clean and functional for wheelchairs when administration aligns with resident well-being. These bright spots demonstrate that Pine Crest can deliver solid care - just not with consistency across shifts or departments.
The core drawbacks, however, overshadow the positives. Chronic understaffing bleeds into every shift, leaving aides overwhelmed and residents waiting for basic assistance. Odors, dirty rooms, insufficient linens and supplies, and aging equipment recur as fundamental problems. Visitors report unsafe conditions, such as broken fixtures and worn curtains, and describe a culture where housekeeping and daily care are uneven at best. Administrative leadership is repeatedly criticized for disengagement or mismanagement, including allegations about payroll and HR practices. Across accounts, residents and families often experience disrespectful interactions and delayed or unclear communication, eroding trust in the facility's ability to keep people safe and dignified.
Do the limited advantages offset the major risks? In practice, the answer leans toward no. The care the facility can sometimes provide through its wound unit and the efforts of a handful of compassionate staff does matter, but these gains are not reliably sustained. For many families, the calculus favors alternatives that offer consistent staffing, cleaner environments, and more transparent, empathetic communication. Pine Crest can work in a pinch, but it rarely delivers the dependable, high-standard experience that long-term residents and their families deserve.
Before committing, undertake thorough diligence with a disciplined, two-week plan: visit at different times and days to observe cleanliness, noise, and staff responsiveness; talk to current residents and family members; verify infection control practices and meal quality; examine laundry and supply chains; request recent inspection reports and corrective action plans; and understand the accountability structure and recent staff turnover. Confirm nurse-to-resident and CNA-to-resident ratios for peak times and inquire about the competency of direct caregivers in essential tasks. If the review of these factors reveals persistent gaps, move toward facilities with stronger track records. In short, Pine Crest remains a last-resort choice rather than a trusted long-term home, unless a family is prepared to advocate tirelessly and accept ongoing risk for comfort and cost savings.
199 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Chicago Midway (15 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Pine Crest Health Care in Hazel Crest, IL is a premier assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community is beautifully furnished and provides a comfortable and homely environment for all its occupants.
Residents of Pine Crest Health Care can enjoy various amenities such as a beauty salon, cable or satellite TV, a computer center, and a gaming room. There is also an outdoor space with a garden where residents can relax and enjoy the fresh air. Wi-Fi/high-speed internet is available throughout the community, allowing residents to stay connected with their loved ones.
The care services offered at Pine Crest Health Care are comprehensive and cater to individual needs. The community has a 24-hour call system and supervision to ensure the safety and well-being of all residents. Assistance with activities of daily living such as bathing, dressing, and transfers is provided by trained staff members. Medication management is also available to ensure that residents take their medications on time.
Pine Crest Health Care understands the importance of proper nutrition and offers restaurant-style dining with special dietary restrictions in mind. Meal preparation and service are provided, including diabetes diet options. Additionally, there are plenty of dining options available nearby with 19 restaurants within close proximity.
To keep residents engaged and active, Pine Crest Health Care offers various activities such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities. A small library is also available for those who enjoy reading.
Convenience is key at Pine Crest Health Care - there are eight cafes nearby for socializing or grabbing a quick bite to eat, 13 pharmacies for medication needs or supplies, five physicians for medical check-ups or consultations, two transportation options nearby for easy commuting within the area, and three hospitals in close proximity for any medical emergencies.
Overall, Pine Crest Health Care in Hazel Crest, IL provides an exceptional assisted living experience with its top-notch amenities, comprehensive care services, and convenient location.
Pine Crest Health Care offers competitive pricing for its services relative to both Cook County and the broader state of Illinois. For a semi-private room, Pine Crest's monthly rate stands at $4,219, which is notably lower than the county average of $5,192 and slightly below the state average of $5,146. When it comes to private rooms, Pine Crest charges $5,062, aligning closely with the county's rate of $5,168 while remaining slightly above the state's average of $5,049. Additionally, their studio option is priced at $5,484 - a figure that exceeds both Cook County's rate of $3,762 and Illinois' state average of $4,028. Overall, Pine Crest Health Care provides a range of accommodation options that strike a balance between quality care and cost-effectiveness in comparison to regional benchmarks.
Pine Crest Health Care is located at 3300 West 175Th Street, Hazel Crest, IL 60429 in Cook County, Illinois
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