Avantara Chicago Ridge

Pros

• The staff at Avantara Chicago Ridge is described as caring and attentive, providing excellent rehabilitation services.
• Residents appreciate the cleanliness and upkeep of the facility, noting that it is more presentable than previous places.
• Many family members feel that their loved ones are well taken care of, with good hygiene practices and regular diaper changes.
• The variety of activities offered is enjoyed by residents, contributing to a positive atmosphere.
• Family members have had positive interactions with staff regarding their loved ones' care and progress updates.
• The food provided at the facility has been received positively by some residents.

Cons

• The staff at Avantara Chicago Ridge showed a lack of attentiveness to the patient's needs, allowing him to slip off the bed without proper safety measures in place.
• Communication with family members was inadequate and frustrating, as the head nurse became unresponsive after a reported incident.
• There were complaints about the therapy staff not properly using safety equipment, leading to challenges in lifting and assisting patients.
• A brother-in-law experienced neglect during rehabilitation, including not receiving a timely MRI for a suspected broken femur and developing sores due to lack of proper care.
• A patient's mother reported unsatisfactory treatment, including being told to use a diaper instead of being assisted with the bathroom, resulting in further health complications.
• The facility's food quality and cleanliness received negative remarks, with some residents needing outside assistance for meals due to poor service.
• There were serious concerns regarding the overall lack of professionalism among staff members, with many claiming that responsibilities were "not their job."
• One reviewer expressed dissatisfaction with the frequent delays in response times when calling for assistance via the call light system in another facility.

Review

When it comes to choosing a long-term care facility for loved ones, experiences can vary tremendously. A number of reviews regarding Avantara Chicago Ridge highlight both positive and negative elements about the care provided at this particular facility, showcasing a spectrum of experiences that reflect the complexities of healthcare in rehabilitation settings.

On a positive note, several family members expressed satisfaction with the quality of care their loved ones receive at Avantara Chicago Ridge. One reviewer noted that their grandfather was treated with kindness by the Certified Nursing Assistants (CNA) and other staff members, who made him feel valued and cared for. The visitor mentioned daily interactions filled with engagement in activities like Bingo – an aspect touted as essential for mental stimulation and emotional well-being among residents. Additionally, they praised the cleanliness of the facility and indicated that better food options were available compared to previous establishments. This sentiment was echoed by another reviewer regarding their brother, who felt that while the staff were attentive and caring, there were still challenges related to communication as well as some unanswered questions about overall management practices.

However, contrasting experiences arose from several families whose loved ones faced significant issues during their stay at Avantara Chicago Ridge. One review detailed a disconcerting incident where a resident experienced a fall due to inadequate supervision during therapy sessions. The family expressed concern over how caregivers failed to utilize safety measures—such as using supportive belts—during patient handling, which ultimately resulted in injury. This highlighted what some reviewers regarded as deficiencies in protocol adherence among therapy staff. Furthermore, there were complaints about communication breakdowns within the facility; one individual cited difficulties contacting nursing staff when issues arose.

Another family’s experience further emphasized shortcomings in care quality when describing their mother’s treatment—a report of neglect involving basic hygiene needs sparked outrage. They recounted an appalling situation where their mother was instructed to use her diaper instead of being assisted with utilizing a bedpan due to shortages. It left them feeling not only frustrated but deeply concerned about potential health risks associated with such neglect. Attempts at resolution were met with obstacles: despite voicing complaints about poor wound care management and long wait times for attention from nurses, timely actions seemed absent.

In stark contrast to these negative accounts were instances where families appreciated not just physical upkeep but also recognized efforts made by staff members during rehabilitation services offered—evidently contributing positively toward patients’ recovery trajectories. Reviews reflected that while physical therapies sometimes necessitated adaptations due to ongoing pandemic restrictions (forcing sessions into rooms instead of rehab spaces), visitors generally found workers knowledgeable and competent regarding patient needs.

Amidst these varying testimonials lies a common thread: recognition of both capability and responsibility rests heavily on facilities like Avantara Chicago Ridge concerning effective administrative oversight and cultivation of accountability amongst team members who interact daily with vulnerable populations requiring specialized care. Patients need advocates willing not only to listen but act on behalf of those unable or too weak themselves facing adversities brought forth by illness or age.

Ultimately, prospective residents' families contemplating placement in any skilled nursing or rehabilitation facility must weigh these mixed reviews carefully before making decisions influencing both quality assurance standards adhered to within such environments yet balancing compassion-driven care philosophies achieved through open dialogue between patients' needs versus operational limitations managed internally therein.

Restaurants

• Baba Saj-Palos Hills (0.6 miles)
• White Castle (0.6 miles)
• Chick-Fil-A (0.9 miles)
• Denny's (1.5 miles)
• McDonald's (1.5 miles)
• The Patio (1.6 miles)
• Stacked (2 miles)

Pharmacies

• Walgreens (1.2 miles)
• Walgreens (1.5 miles)
• Walgreens (1.8 miles)
• CVS Pharmacy (2.5 miles)
• Walgreens (2.5 miles)
• Walgreens (2.7 miles)
• Walgreens (2.8 miles)

Places of Worship

• Mosque Foundation (1.5 miles)
• Palos Islamic Center (3 miles)
• Holy Name Of Mary Church (6.8 miles)
• Beth Eden Baptist Church (6.8 miles)

Cafes

• Corner Bakery Cafe (2.6 miles)
• Panera Bread (3.5 miles)
• Starbucks (7.1 miles)
• Starbucks (7.4 miles)
• Eggheadz Cafe (8.4 miles)

Hospitals

• Palos Community Hospital (2.8 miles)
• Advocate Christ Outpatient Pavilion (3 miles)
• Advocate Children Hospital-Hope Pavilion (3.1 miles)
• Little Company of Mary Hospital (5 miles)

Parks

• Harr Park (3.1 miles)
• Wentworth Park (5.9 miles)
• Waterfall Glen Forest Preserve (8.2 miles)

Transportation

• Atlantic Aviation (5.4 miles)
• Metra - Morgan Park / 115th Street (6.1 miles)
• Concourse B (6.2 miles)
• Chicago Midway International Airport (MDW) (6.2 miles)
• Cta (6.2 miles)

Physicians

• All Star Pediatrics (6.7 miles)
• Loyola Medicine Burr Ridge (7.6 miles)

Theaters

• Orland Park Cinema Orland Park, Il (8.5 miles)