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3.3 from 92 reviews
5 stars
44
4 stars
9
3 stars
5
2 stars
1
1 stars
33
Overall Review of Manorcare Of Oak Lawn West
common18 reviews mention this
Staff kindness comes through
Residents and families frequently describe caring, attentive staff during rehab and recovery.
A lot of reviewers emphasize that staff treated them with kindness and stayed involved in daily needs, from nursing check-ins to therapy momentum. Several accounts specifically credit nurses, CNAs, and therapy teams with making families feel informed and helping residents regain strength. Even among more mixed experiences, some people still singled out staff friendliness and responsiveness as a clear positive.
common12 reviews mention this
Therapy support is a centerpiece
Therapy is frequently highlighted as helpful, with some residents describing meaningful progress.
Many reviews talk about therapy teams helping residents walk, recover after surgery, or make progress toward going home. Several people also mention wound care support and therapy staff addressing concerns quickly. At the same time, a smaller set of reviews criticize physical therapy quality or say they did not receive the rehab they expected, so results appear to vary by experience.
caveat10 reviews mention this
Cleanliness and odors vary widely
Cleanliness is a recurring concern, with some reviewers describing strong odor and dirty rooms.
Some reviewers praise the facility as clean, including recently remodeled areas and everyday cleanliness. Others describe unpleasant smells, unclean rooms, and hygiene problems severe enough to prompt complaints or urgent action. Reviews also mention unsanitary conditions like residue in bathrooms or soiling on surfaces, which drives much of the negative sentiment.
caveat9 reviews mention this
Communication and responsiveness concerns
Several reviewers report delays or difficulty getting answers from the nursing station.
A recurring complaint is that families have trouble reaching staff or getting timely updates, including concerns about nursing call response times. Some reviewers describe being left without adequate communication about medications, discharge timing, or changes in a residentās condition. A smaller number of positive reviews mention staff being attentive and easy to reach, but the frequency of unanswered questions keeps this from being a uniformly strong point.
caveat2 reviews mention this
Renovations and parking affect visits
Construction impacts the visitor experience for some families.
One review describes ongoing renovations that brought noticeable paint or construction odors. That same account also mentions parking problems during visits, requiring alternatives when the lot was full. These issues appear tied to the period of the stay rather than every visit, but they were significant enough to be noted directly.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
191 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Chicago Midway (5 miles away)
Chicago O'Hare International (19 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Pharmacies
Walgreens (0.2 miles)
Walgreens (2 miles)
Walgreens (2 miles)
Walgreens (2.5 miles)
Walgreens (2.6 miles)
Walgreens (3.1 miles)
CVS Pharmacy (3.2 miles)
Restaurants
Chick-Fil-A (0.2 miles)
The Patio (1.1 miles)
Stacked (1.3 miles)
Al Bawadi Grill (1.5 miles)
Denny's (1.6 miles)
McDonald's (1.6 miles)
Baba Saj-Palos Hills (1.7 miles)
Places of Worship
Mosque Foundation (1.3 miles)
Palos Islamic Center (4.2 miles)
Beth Eden Baptist Church (6.6 miles)
Holy Name Of Mary Church (6.6 miles)
Cafes
Corner Bakery Cafe (2 miles)
Panera Bread (2.9 miles)
Starbucks (8.2 miles)
Starbucks (8.3 miles)
Parks
Harr Park (2 miles)
Wentworth Park (4.8 miles)
Waterfall Glen Forest Preserve (8.7 miles)
Hospitals
Advocate Christ Outpatient Pavilion (2.4 miles)
Advocate Children Hospital-Hope Pavilion (2.4 miles)
Palos Community Hospital (4 miles)
Little Company of Mary Hospital (4.4 miles)
MacNeal Hospital (7.8 miles)
St Bernard Hospital (8.5 miles)
Transportation
Atlantic Aviation (4.2 miles)
Concourse B (5 miles)
Chicago Midway International Airport (MDW) (5 miles)
Manorcare Of Oak Lawn West on seniors.fyi includes 3 photos including images showing physical therapy, rehabilitation, exercise, healthcare, building, exterior, landscaping, architecture, and more.
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Landscaping, Building, Architecture, Entrance, and Exterior
Healthcare and Exercise
Rehabilitation and Physical Therapy
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