Aperion

Pros

• The staff are kind, patient, and truly attentive.
• They treat residents with respect and make them feel comfortable, giving families peace of mind.
• The facility is clean, welcoming, and feels like home.
• The nurses, therapists, and aides are attentive and take time to explain things.
• The admissions director Kim goes above and beyond to support and welcome every resident and family.
• The therapy department is excellent, with friendly and accommodating staff.
• The atmosphere is warm, homey, and well managed by compassionate leadership.
• Staff keep families updated on residents' care, creating trust and reassurance.
• Meaningful activities and well-organized events engage patients and contribute to a positive experience.

Cons

• The facility is dirty and smells of urine and feces.
• Residents' bathrooms are filthy, old, and falling apart.
• There are dead cockroach remains stained on the walls.
• Fresh towels and linens are not provided to residents.
• Gnats fly around the food, and there are rats, bed bugs, and cockroaches.
• The nurses are rude and unprofessional.
• There has been a dead body in the facility for two days, and the place should be shut down.
• Personal belongings were stolen from residents, including wallets, IDs, cell phones, and clothes; rooms were left dirty with garbage piled and even a bag of urine on a dresser.
• Residents have suffered neglect, with infected bedsores and lack of basic care like baths and meals.

Review

Aperion Care Oak Lawn inspires a broad spectrum of experiences from families who have interacted with the facility. On one hand, many reviewers sing praises about the warmth, compassion, and professionalism of the staff, the clean and welcoming environment, and the sense of being truly cared for. On the other hand, there are deeply troubling accounts from other families who describe unsanitary conditions, neglect, and serious lapses in care. Taken together, the reviews paint a picture of a place that can feel like a comforting home when things go well, but that can fall short in critical areas for some residents and visitors.

Several comments highlight the positive side with heartfelt gratitude for the people who work there. Families repeatedly describe staff as kind, patient, and attentive, who treat residents with respect and dignity. The atmosphere is often described as warm, homey, and welcoming, with residents and their families feeling reassured by the explanations and ongoing communication from nurses, therapists, and aides. Instances of personalized attention stand out: staff taking time to sit and talk, to explain care plans, and to ensure loved ones feel seen and valued. Positive testimonials frequently mention that visits and tours left a strong impression of a facility that genuinely cares for its residents.

Specific staff members receive frequent praise for their dedication. Several accounts commend an Admissions Director - someone described as going above and beyond to make families feel supported and welcomed. Tina in therapy and transportation is singled out as resourceful and dependable, helping families coordinate schedules and ensuring residents get to appointments safely. Jessica Grant, the activity director, is repeatedly named as delightful, kind, and highly capable, with activities that feel thoughtful and engaging. Other mentions of the therapy team, social services, and administrative leadership reinforce the sense that Aperion Oak Lawn can be a supportive, well-run environment where families feel their loved ones are in capable hands. The overall tone of these pieces is one of appreciation for the care, communication, and community feel fostered by staff.

Beyond individual staff, several reviewers emphasize the facility's tangible upkeep and programming. Cleanliness and a welcoming ambiance are cited as consistent strengths in many positive reviews, with references to a calendar of events, meaningful activities, and programs that help residents stay engaged. Comments about the physical plant - well-kept common areas, comfortable lounges, and a general sense of organization - contribute to a portrayal of a place that strives to be orderly and engaging for residents and visitors alike. The combination of professional care and an inviting environment appears to be a common thread in these favorable accounts.

However, the experience is not uniform. A substantial portion of the feedback centers on serious concerns about cleanliness, safety, and quality of care. Critics describe the facility as dirty and smelling of urine and waste, with filthy resident bathrooms and walls stained by dead cockroach remains. Some reviewers report pests such as gnats, rats, bed bugs, and roaches, and allege that basic necessities like fresh towels and linens are not consistently provided. The most alarming claims include a dead body allegedly left in the building for days and nurses described as rude or unprofessional, which would understandably provoke fear and distrust among families.

Even more troubling narratives focus on possible neglect and theft. Several accounts describe belongings going missing, including wallets, IDs, cell phones, and clothing, with families reporting that precious items were stolen. Other serious allegations describe inadequate hygiene and care for residents, including bed sores that became infected and led to hospitalization, missed meals, unaddressed needs, and rooms that were not cleaned or sanitized properly. In one story, a family member had to intervene to clean a room or advocate for a proper bath and care. The convergence of these reports suggests that, for some residents, the level of attention and the quality of daily living declined sharply and left families feeling powerless and distressed.

Taken together, the reviews suggest Aperion Care Oak Lawn can be a place of real comfort and high-quality care when everything aligns: engaged and professional staff, transparent communication, a clean and pleasant environment, and meaningful routines that support residents' well-being. But the negative experiences raise serious questions about consistency, oversight, and accountability. For families considering this facility, the landscape is mixed: there are commendations for compassionate, attentive care and a well-run atmosphere, alongside grave concerns about cleanliness, safety, and respect. Prospective residents and their loved ones would be well-advised to conduct thorough, up-close evaluations - visiting at different times, speaking with multiple staff members, reviewing recent inspection results, and seeking out independent sources of feedback - to determine whether Aperion Care Oak Lawn will meet their particular needs and expectations.

This part of Oak Lawn, Illinois offers a convenient and diverse array of amenities for those considering senior living. With a variety of restaurants, pharmacies, places of worship, parks, cafes, hospitals, transportation options, and physicians all within close proximity, residents have easy access to essential services and activities. The area boasts popular dining options such as Chick-Fil-A and Al Bawadi Grill, as well as healthcare facilities like Advocate Christ Outpatient Pavilion and Little Company of Mary Hospital. Additionally, the abundance of green spaces like Harr Park and Waterfall Glen Forest Preserve provide opportunities for outdoor recreation and relaxation. Overall, this neighborhood provides a comfortable and well-rounded environment for seniors looking to settle down in Oak Lawn.

Restaurants

• Chick-Fil-A (0.2 miles)
• The Patio (1.1 miles)
• Stacked (1.4 miles)
• Al Bawadi Grill (1.4 miles)
• Denny's (1.5 miles)
• McDonald's (1.6 miles)
• Baba Saj-Palos Hills (1.7 miles)

Pharmacies

• Walgreens (0.3 miles)
• Walgreens (2 miles)
• Walgreens (2 miles)
• Walgreens (2.6 miles)
• Walgreens (2.6 miles)
• Walgreens (3 miles)
• CVS Pharmacy (3.2 miles)

Places of Worship

• Mosque Foundation (1.2 miles)
• Palos Islamic Center (4.2 miles)
• Beth Eden Baptist Church (6.6 miles)
• Holy Name Of Mary Church (6.7 miles)

Parks

• Harr Park (2 miles)
• Wentworth Park (4.8 miles)
• Waterfall Glen Forest Preserve (8.6 miles)

Cafes

• Corner Bakery Cafe (2 miles)
• Panera Bread (3 miles)
• Starbucks (8.3 miles)
• Starbucks (8.4 miles)

Hospitals

• Advocate Christ Outpatient Pavilion (2.4 miles)
• Advocate Children Hospital-Hope Pavilion (2.5 miles)
• Palos Community Hospital (4 miles)
• Little Company of Mary Hospital (4.5 miles)
• MacNeal Hospital (7.7 miles)
• St Bernard Hospital (8.5 miles)

Transportation

• Atlantic Aviation (4.2 miles)
• Concourse B (5 miles)
• Chicago Midway International Airport (MDW) (5 miles)
• Cta (5 miles)
• Metra - Morgan Park / 115th Street (6.1 miles)
• Metra - 107th Street (8.8 miles)

Physicians

• All Star Pediatrics (6.4 miles)
• Loyola Medicine Burr Ridge (7.4 miles)